100 comments found.
Hello, I had a question regarding widgets. I have the Foto theme set up on my wordpress site, and I have it setup so there is a Blog page, as well as a gallery page. On the blog page I can add a widget to show archives or the latest blog post, but i would like to have a widget that shows most recent gallery posts. Is this possible?
Hai there,
Unfortunately, we are not develop it yet.
Cheers 
Hello! how can i add more featured image in concept album masonry page? i already checked all the option on the page but it shows only 9 featured image when viewing the page. thanks in advance!
Hai there,
That’s need to set in Setting > Reading > Posts per page.
Cheers
Hi,
For some reason, my featured album photos will not appear in any of the concept page templates, but there is no problem in photos appearing in my gallery. For example, right now I am trying to use the carousel slider to showcase my gallery, but the only thing that shows up is the title of the album, even though I have a featured picture chosen for the album.
Hai there,
Replied to your email.
Cheers
Is there a possibility to sell the pictures with Woocommerce? As I don’t see Woocommerce is suported. So what will hapen if I do?
Hai there,
Yes we are not created this theme for WooCommerce function. We are not creating any pages or style that specifically for that.
Cheers
Hi, I wrote to you via email but not resposne. I wrote my purchuase code too. I have problem with images. I instaled fresh newest WP, uploaded template, instaled required plugins and imported Romboid Demo content. But images are not showing on the page: http://www.airestate.pl/ . What I need to do?
Hai there,
I was replied it.
Please check your mail.
Cheers
Hi, I am not getting any response on my questions since July 6th (2 weeks already). The item I bought says that there’s 6 months of support given. How does that work, when can I expect some feedback on my request (6131)?
Hi Olkue,
Sorry, we just change our support system, can you please send another support question.
Thanks and sorry for inconvenient
Hi,
I followed your instructions and moved the wordpress site to root folder. I am still experiencing problem with options cannot be saved. It appears to be a frequently asked question here. Could you please guide us how to solve the issue? Thank you so much. Please find the login into provided via support ticket.
Thank you.
Hai there,
For change the colors manually you can try our live customizer in appearance > customizer.
For editing the file (that make your color changed when background color have opposite pattern) you can go to theme folder > js > slitslider.js > line 35, add a target (title class).
Cheers
Thank you! I added this classes in target .view-album, view-album, .view-album a, .view-album a:hover, .slit-demo-1 .view-album a’, but nothing changes. Slide on this page and you can see what i’m talking about http://showroomfirst.com/collections/
Hi there,
1. Sorry but you’re still not inserted it yet. Or maybe you have a page cache, please clear cache first.
2. Inside the js file. you can see “BackgroundCheck.init({” but if you scroll to line 114, you can find other background check init. Add also in this targets.
Cheers
Hello, there is a problem with the Carousel gallery page mobile version, if the Concept Title box is on. The word wrap is very small, so there is a wrap every letter. The issue is visible on the live demo http://foto11.themesawesome.com/ if opened with a mobile device. Is it possible to override the wrap value or use a CSS to solve the problem?
Many thanks.
Hai there,
Please check your email.
Cheers
Hello, I understand you cannot login on my website because of ModService, but the problem I describe in the comment is visible on your demo as well. Is there any solution for that? Thanks.
Hai there,
Then add this into your very bottom of css file:
@media only screen and (max-width: 767px) { .page-title .title-wrap { padding: 0 10px; } }
Cheers
Hello, works perfectly! Thanks a lot!! Is there a similar way to edit the concept carousel album images height and width only for the mobile? They’re slightly too big now, while they’re perfect in the desktop version.
Many thanks!
Hai there,
For different images size for mobile we are not support it yet, so what can you done is just only change the width by css for mobile version for now. (the image still have desktop size dimension although the images will dimension will be smaller).
Cheers
Hello, that’s exactly what I want to do. I want to change Album Image Width and Album Image Height in Carousel Gallery for mobile only. Is it possible to do it with CSS? Thanks.
Hai there,
May we talk this in support? So can you create a follow up from your older ticket.
Cheers
Sure, how do I do that? Thanks.
Just please create a new ones. Cheers
Hi i only have one album with all my work. Hence i would like my album gallery page to be my Homepage. How can i set this ? i.e i want this https://www.aaronneo.com/album/home-gallery/ as my static Homepage. I cant find the option to choose album gallery as static homepage thanks. I have set a Redirect up but i would prefer to do it properly in wordpress.
Also, having titles under photos with the filename is a terrible idea. Most photographers number their images when they have a lot not give each one fancy titles. How can i remove this filename when you mouseover the image ? ( Remove Image Title )
ALso could you let me know how to remove the effect when you mouseover one image all the other images have a white overlay fade over them. This is a terrible thing for people trying to browse thru the gallery
Any support ? form says answered in 1 business day..
Hi there,
Replied.
Cheers
Thanks. Is there a way to make one of the static pages a gallery ? or any way i can get that album to be the homepage ?
Hai there,
Still cannot for now, We’re really sorry.
You can try to ask a custom work to envato studio if you want.
Cheers
Looks like I got the dreaded, “There was a problem with your action, please try again or reload the page” error issues in the options panel as well. Would love to see this fixed via an update or at least post the solution so future purchasers don’t have to wait for a reply.
We think about it, the theme to buy but before we would like to know something. Can you hide the information about the images (camera, ISO and all)?
Hai there,
Yes that was possible but you need to edit that through the code files. We are not providing any instant option to hide it because that was our main features.
Thanks and Cheers
Hello, everyone. I am also having problem saving option. My browser also shows “There was a problem with your action, please try again or reload the page”. At the moment support from themesawesome was able to provide hint that admin-ajax.php is experiencing internal server error and that I need to talk to my host about it. Since other users have also experienced it I am wondering how you guys solved it.
Thank you guys.
Hai there,
I was replied it to your ticket, one of yours. Please check your email.
Cheers
probably a silly question but is this for wordpress.com or .org? or it would work for both? i recently just got onto wordpress.org and I’m having trouble with a few things. I also emailed you guys as well. Hope to hear from you guys soon! thank you! – Francis
Hai there,
I was replied your support ticket. Please check your email.
Thanks and Cheers
is there custom css I can add in order to remove my side bar from all pages?
Replied yo your ticket.
Cheers
I am wondering how to make my post page full width. I can’t find it as an option when selecting a template
Hai there,
For blog to fullwidth you can change the page template in page > page template blog full width. and make that page template as blog page in setting > reading.
Cheers
Hi I would like to put h1 headings for the full page sliders! How do I do that?
Also, the full page slider theme is not being cached on google. How do I go about it?
Hi,
Full page slider that you mean is like the homepage at demo dua? or on the single gallery?
1.If its like a home then you can change the title content inside a slide. For more detailss, please contact us via support tab. 2. About cache, i think u need time to make the page you want to bbe cached. Foto Demo 2 is cached, so its work.
Cheers
Im referring to the fullwidth slider, my page is here: Ombrephotography.com the background images are not being cached though.
Hi there,
To change the slider heading to h1, you need to edit theme folder > template > concept-2.php. Find the h2 tags and change it with h1.
About image cache, you can try it with plugins.
Cheers
Hi great theme, i just opened a ticket this morning any chance you had time to look at it yet, Cheers
Ah i forgot to add this in my ticket … Any chance to be able to configure the social icon on your template to open in a new windows or tab.. this isn’t good to exit the main site when clicking on an external link..
Hai there,
I was replied it, but sorry I’m not give you social profiles solution yet. Can you please write this for your next request?
I’ll tell you how to do that at next request.
Cheers
Hello,
Same problem as heidingerjm
I’m using Child theme and from 4-5 days there is a problem with the Options part – it doesn’t work when i want to submit the changes – browser open pop up with message “There was a problem with your action, please try again or reload the page”
Please help.
Hai there,
I was replied it, you can check your email.
Cheers
I am trying to contact you for support, but I won’t get any reply. That’s kinda weird when I am paying for the support.
Hai there,
Please check your ticket.
Cheers
