616 comments found.
Another problem: I have added a text zone, and on edit is empty – https://imgur.com/a/7dZtV
Hi.,
Kindly get into the file path /wp-content/plugins/designthemes-core-features/page-builder/ and replace style.css and functions.css file with the below file,
File :
Style : https://www.dropbox.com/s/s3fxahi590m2fiz/style.css?dl=0
Function : https://www.dropbox.com/s/mkraixq1ymujhgd/functions.php?dl=0
Regards., BuddhaThemes Support.
Still not working. I have tried to insert a custom HTML, the window look strange (https://imgur.com/a/WQ3b5) and on the website when I update, there is blank (nothing shown).
Hi.,
We have checked our locally and it works fine, so kindly send us your FTP details through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
I have a problem with Visual Composer. When I save, the content does not remain (I already lost all the information from that page).
Hi.,
It seems that you have not been using updated visual composer plugin. Kindly update the visual composer plugin and check out the issue. We have sent a updated plugin file folder to your mail ( andrei.dumitrascu@yahoo.com ) . Please have a look.
Regards., BuddhaThemes Support.
Thanks, I updated the plugin with the new sources and averything is ok. Thanks
Hi.,
Hope your issues are resolved now. If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end 
Regards., BuddhaThemes Support.
Please Contact to me Big Problem for use many theme with WP Visual Compose and More …..
Hi.,
Please mail us your site credentials (WP & FTP access logins) along with issue screenshot immediately via the right bottom form located @ http://themeforest.net/user/buddhathemesSo that, we can install the theme for you.
Regards., BuddhThemes Support.
I want to Install in website www.prepmontessori-pathumthani.com Problem with install plugin Visual Composer and Other Plugin install try to read and manual install i can’t understand , Please help me Demo Education
Hi.,
Please mail us your site credentials (WP & FTP access logins) along with issue screenshot immediately via the right bottom form located @ http://themeforest.net/user/buddhathemesSo that, we can install the theme for you.
Regards., BuddhThemes Support.
I have another problem: I have tried to copy a block from another template. So I opened HTML, i copied the block and paste in my homepage. After save, everything was ok on the website. But when I open the page to edit the content, the new blocks does not appear (Although in HTML the content is there, in the right format)
Hi.,
Please be more specific about your query with some screenshot/video where you have met the issue, so that we will help you better.
Regards., BuddhThemes Support.
How can I import wall-decor? Does not appear in import dropdown. Thanks
Hi.,
In our latest version, you can see a option of “New Demos” in the importer section. Importing from that option to create all our new demos. Please have a look at the screenshot http://prntscr.com/c8ts7j
Regards., BuddhaThemes Support.
Great, thanks.
Thank you.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., BuddhaThemes Support.
I try to edit a demo template (medical) , but when I try to edit the 3 boxes under de slider, I get the following error: This module don’t have any attribute to set, just click save changes button to add shortcode.
Hi.,
Did you refer this section http://prntscr.com/hfq183 ? we have already fixed this issue in our updated version priority 2.7 , so kindly update the theme and check out the issue.
Please follow the below instruction for how to update the theme.
Refer : http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/
Regards., BuddhaThemes Support.
Yes, I refer to that area. I already have version 2.7 (I bought the theme 2 days ago).
But the edit still not working.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
I always see this error: Priority Page Builder in BuddhaThemes Core Features Plugin comes with major update. In order to make your existing pages to work properly click Update Content button in Dashboard > Appearance > Priority Options > General > Advanced > Update Content . I tried to update the content, I receive the message that everything was ok, but the message is still there.
Hi.,
This is not an error message. This notification appears in your dashboard for updating the page builder with latest updates. Once you update that option mentioned in the notification and after that closing that notification, it won’t appear again.
Regards., DesignThemes Support.
Hello,
I have installed the theme, but when I install buddhathemes-core-features, I get the following error: Fatal error: Call to undefined function mb_convert_encoding() in /wp-content/plugins/buddhathemes-core-features/page-builder/pagebuilder.php on line 158
Hi.,
Kindly refer our knowledgebase link for how to rectify the mb_convert_encoding().
http://wedesignthemes.com/support/knowledge-base/mb_convert_case-fatal-error/ .After fixing this issue, kindly activate the plugin.
Regards., BuddhaThemes Support.
Thanks, now everything is ok.
Hi.,
We hope you had a great experience with our theme and support.,
Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached screenshot : http://recordit.co/YqdTBuEJRm. Hoping for a 5 star rating from your end
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Thank you, we look forward to helping you!
We are trying to upload a .ttf file in the admin panel to upload a custom font. When we do, we receive an error saying “Sorry, this file type is not permitted for security reasons.” How can I get around that to upload the font?
Thank you!
Okay – found a way around this issue by adding a rule to the wp-config file. Now have removed it to be safe. Now, how do I use the custom font I uploaded? It’s not appearing in any of the font family lists for any section (headers, titles, content, etc.). Your help is appreciated! Thank you.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes.So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Of course – figured it out. Found the enable custom settings for headers in the admin panel. Thank you!
Hi cniinc.,
Glad that you figured it out. Let us know if you have any queries.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., BuddhaThemes Support.
There seems to be a problem with visual composer when using the text block, cannot select H1,H2,H3 etc.
Hi.,
Please be more specific about your query with some screenshot, so that we will help you better.
Regards., BuddhaThemes Support.
Here is a screen shot, the same problem with Priority page builder cannot access H1,H2,H3 Tags when creating text in the text block https://www.awesomescreenshot.com/image/2963117/3e23a3a00f021ce3b3cea8ced47e92a3
Hi.,
Get into the file path /wp-content/themes/priority/functions.php there you can add the below code and check out the issue,
Refer : http://prntscr.com/ha8rse
add_action('admin_head', 'my_menu');
function my_menu() {
echo '<style>
.mce-panel.mce-menu{z-index:99999 !important}
</style>';
}
Regards., BuddhaThemes Support.
Thanx for the quick response, the Issue remains the same
Hi.,
Sorry for the trouble,
Get into the file path /wp-content/themes/priority/functions.php there you can add the below code and check out the issue,
Refer : http://prntscr.com/ha8rse
add_action('admin_head', 'my_menu');
function my_menu() {
echo '<style>
.mce-panel.mce-menu{z-index:999999 !important}
</style>';
}
Regards., BuddhaThemes Support.
Hi I am trying to disable breadcrubs on all my pages. I tried to follow this advice but it did not work:
Just add this css code in Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Pasted the css code inside the text area > Save All.
.archive .breadcrumb-wrapper, .single-post .breadcrumb-wrapper, .search .breadcrumb-wrapper { display: none; }
I also tried to find the disable breadcrumb button you showed on screenshots earlier, but I just cannot find the page displayed in the screenshot.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ https://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Hi I tought I deleted my comment, as I found the buttons to disable the beadcrumb . Thank you.
Hi thehennagrove108.,
Ok thanks. Please let us know if you have any queries.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Is possible to change LBS to KG on the BMI calculator?
Hi.,
Thank you for your interest on our theme.
Yes, you can change LBS to KG on the BMI calculator.
Regards., BuddhaThemes Support.
Please tell me how if you migrate to another hosting to transfer theme settings?
Hi SetNet.,
Kindly take the backup of the theme options from the buddha panel as shown in this screenshot http://prntscr.com/h25esy and take a backup of the database as well. Now transfer the files and database to new hosting and you can retrieve it from the restore options button.
Regards., BuddhaThemes Support.
I’ve added videos to my portfolio but there is no thumbnail showing up for videos. Can you assist?
Hi.,
Kindly refer the below video link for how to add a featured image for video gallery,
Refer : http://recordit.co/TdNBpDbLlh
Regards., DesignThemes Support.
Hello!
We need to import the Visual Composer Demos. How we can import it, please respond as soon as possible.
Thanks!
Hi.,
Thank you for contacting us.
Yes our theme is compatible with Visual Composer plugin, but the demo contents cannot be edited with visual composer. You can use it with new pages.
In alternate, you can use our theme built page builder from which you can edit the demo contents. Please do let us know if you have any other queries and we are ready to help you any time.
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
Hello! How can we import the Visual Composer Demos?
Hi.,
Thank you for contacting us.
Yes our theme is compatible with Visual Composer plugin, but the demo contents cannot be edited with visual composer. You can use it with new pages.
In alternate, you can use our theme built page builder from which you can edit the demo contents. Please do let us know if you have any other queries and we are ready to help you any time.
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
I love your http://priority1.wpengine.com/one-page-2/ and would like to know how to import that directly as my primary assets to the site to build from. Please let me know asap.
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Priority Options > Importer here you can import the demo content.
Refer : http://prntscr.com/fdatww If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/budddhathemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
To whom it may concern
I have put my site live here: www.seasynergy.org
but I notice its not configuring correctly for i pad device especially on the footer section…please advise
Hi Colmmc..,
Kindly get into your Dashboard > Appearance > Priority Options > Layout > Custom Css > Enable Css > Yes > Paste the below given css code.
@media only screen and (min-width: 768px) and (max-width: 959px) {
#logo { width: 12% !important; }
.dt-sc-one-fourth { width: 100%; margin: 0; }
}
Regards., BuddhaThemes Support.
This has improved the issue some what, however now the header is not responsive now on an ipad device. please advise
This has improved the issue some what, however now the header is not responsive now on an ipad device. please advise
Hi Colmmc..,
We have checked your site and can’t find any header issue on ipad as like you mentioned.
Kindly refer the screenshot given below:-
http://prntscr.com/gqp770Regards., DesignThemes Support.
but if you check on ipad .com you will clearly see the issue.
Hi Colmmc..,
Kindly get into your Dashboard > Appearance > Priority Options > Layout > Custom Css > Enable Css > Yes > Paste the below given css code.
@media only screen and (min-width: 768px) and (max-width: 959px) {
#main-menu > ul > li > a { font-size: 10px !important; }}
@media only screen and (min-width: 960px) and (max-width: 1270px) {
#main-menu > ul > li > a { font-size: 12px !important; }}
Regards., DesignThemes Support.
i have done what you have said and now its has the issue on the header and footer…..please check on http://ipadpeek.com/ and you will see easily the issues still remain on the ipad device
Hi Colmmc..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
Hi there , I have imported the demo . However , the layer slider and revolution slider are not showing on the home page as seen in the demo. How can I fix this? I also need to update Layer slider plugin. Pls send me an update file
Hi.,
We have sent the plugins to your mail. Please have a look.
Regards., DesignThemes Support.
