Hello,

Thank you for taking interest in Skye!

We didn’t implement this specific feature, sorry about that

Let us know if you’re interested in something else!

Edge

Hello,

Thank you for interesting in Skye! Sure you can, this option can be found inside default theme settings

Edge

Hi,

You don’t have to do anything manually, please read this helpful documentation from WPML’s official website https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/

Best, Edge

In order to explain myself better, I’ve made a simulation of what I mean. First I create a page and add an edge icon with text. https://www.dropbox.com/s/d7jqm8p0opaptft/imagen-1.png?dl=0 Second I click on translate and the edge icon with text element does not appear. https://www.dropbox.com/s/plmpxs89aifgj4p/imagen-2.png?dl=0 Do I need anything to be able to translate it or is it not compatible with this form of translation? Thank you and sorry for the inconvenience.

Hi,

You probably didn’t set-up something properly. Since WPML is a 3rd party plugin, please search their support forum for anything you might find difficult to manage https://wpml.org/forums/forum/english-support/

We are providing support only for compatibility issues with bundled plugins and plugins listed as compatible with our theme.

Hope you understand.

Best, Edge

Hello,

The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.

In the following text we’ll explain how the bundled plugins work:

Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.

Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.

When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.

You can read more about this here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Edge

Now i use this php remove_action( ‘woocommerce_single_product_summary’, ‘woocommerce_template_single_price’, 10 ); add_action( ‘woocommerce_single_product_summary’, ‘woocommerce_template_single_price’, 25 );

he adds me the price where I want but does not remove it from where he is.

Hello,

This kind of assistance would go beyond the support loop we can offer, according to Envato policy https://codecanyon.net/page/item_support_policy#whats-not-included-item-support Therefore we can’t give any additional information regarding this matter.

If you’re not well-experienced with coding, please hire someone to do this kind of custom job for you, as we’re not in a position to accept any custom work at the moment.

Best,

Edge

Hello,

Thank you for reaching us. You should use the latest version available (1.5) and keep your WooCommerce plugin up-to-date. We are working on an update and it will soon be available for download. Thank you for your patience

Thank you, Edge

Hello,

Thank you for reaching us. Please submit a ticket at https://edge.ticksy.com/ regarding this matter and one of our agents will gladly assist you with that.

Thank you.

Best, Edge

Hi again,

Yes it is very easy to change fonts and theme options. See following screenshots:

https://www.screencast.com/t/kcXE5wxLp https://www.screencast.com/t/YMfNnbQFN6xZ https://www.screencast.com/t/1SdigxjY3VK

Edge

Hi again,

We are releasing updates for all our themes according to our priority list and amount of requests from our users. Although Skye isn’t updated yet, our options framework is compatible with latest WordPress version. In case that you need latest plugins versions, you can request them from our support if you can’t wait for next update.

Edge

Hello,

Slider is created with revolution slider, so to edit each slide content you need to edit that slider from WordPress back end > Revolution slider.

Edge

Hello,

We have Skye theme scheduled for update, and developer will start to work on the update very soon, and we hope that it will be released soon enough.

Edge

Hi,

Please, check this article where common issue with VC is explained https://edge.ticksy.com/article/12312 For further assistance, submit a ticket on our support forum at https://edge.ticksy.com and include your site URL With wp-admin access and our agent will gladly investigate.

Best,

Edge

Hello,

Please, reach our support team at https://edge.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and try to help you there.

Best,

Edge

Hi,

Welcome and thanks for writing in!

Just go to Appearance -> Widgets and find Side Area widget area. There you will see widgets that we added inside it. Please take a look: https://www.screencast.com/t/cUZdV0TqDOP And if you want to change it’s style, go to Edge Options -> Side Area: https://www.screencast.com/t/bDw365JM

Hope this was helpful.

Best, Edge

Hi there,

Thanks for contacting us.

Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you.

Best Regards, Edge

Hi,

Welcome and thanks for writing in!

We are constantly providing new updates, when we have some new feature, or some bug to fix, or when some of our included plugins is updated. Just follow our change log on Theme Forest page: https://themeforest.net/item/skye-a-contemporary-theme-for-creative-business/14806142/#item-description__change-log We can’t tell exactly when it is going to be released but you will get notified by Theme Forest.

Best, Edge

Thanks – good to know!

You are welcome!

Hi again,

You are welcome!

Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.

Best, Edge

I get a message that says support expired

Hi,

Thanks for reply.

In this case, for this kind of questions, unfortunately, you need to extend your support. :/ https://www.screencast.com/t/FPO6AFreL0 This questions is for our support agents and they could point you to files where you can change speed, but not to modify files because we are not in position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. Hope you understand. Thank you.

Best, Edge

Hi,

Welcome and thanks for using our theme!

Try to add this code into Edge Options -> General -> Custom Code -> Custom CSS

.edgtf-vertical-align-containers .edgtf-position-center:before, .edgtf-vertical-align-containers .edgtf-position-left:before, .edgtf-vertical-align-containers .edgtf-position-right:before{
  margin-right: 0;
}

Hope this was helpful. If the problem persists, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.

Best, Edge

Hi,

For login functionality we use default Woocommerce “My account” page, so here you can see how it works. https://www.screencast.com/t/Vkvg48MRt and https://www.screencast.com/t/RhuhJqey

Unfortunately, there is no option to add logout button to your header. You can add some button in header to lead you on some place (custom link), but not with login/out functionality.

Hope this was helpful.

Best, Edge

Hi,

Welcome and thanks for writing in!

Unfortunately, it is not possible. Only regular header have sticky functionality, not top bar.

Best, Edge