156 comments found.
Hi, I would like to know whether we can arrange the image order in gallery or no?
Hi! Thank you for purchasing our theme. I am sorry but arrange image feature is not available in this version, you can arrange theme when you upload image. We will add this feature in next version.
Hi, Pre Sale questions: Is it possibile to hide the “avaliable status” on the room listing grid page? Is it possibile to hide “deposit” field too?
Hi! Thank you for interesting in our themes. Yes, if you purchase our theme we can help you hid Available status and Deposit fields
Hi! Here I am 
I’ve bought your theme..how can I hide Avaliable status and Rooms left… and How I can translate the rest in the room listing grid? Thank you so much
I need to hide the booking schedule from every room, because I want that the client just write an email to booking the rooms.. How can I do it? thank you
Hi! Thank you for using our theme. Please go to our support desk ( https://inwave.ticksy.com/ ) and create a tickets. Our technical support will help you asap!
Regards,
InwaveThemes
Few questions before purchasing 01. Can we add our own bank payment gateway? 02. Will the guest have an option to log into the site to check their previous bookings?
Thank you for contacting us. I am sorry but our theme have not features login to the site and check order history. You can add your own bank payment gateway but it’s not easy and you custom code.
Tested with a PayPal test card and the booking was successful. However as a guest we didn’t get an email after making the payment. Will there be an email sent from the booking engine? Also is there anyway that we can see the room management admin panel?
Hi! Thank you for your reply. Yes, all booking payment will be receive confirm email. I am sorry but we have not back-end test site but if you purchase our theme, you can request refund within 3 days and we will accept if you are not satisfied with it.
Hi. Is it possible to use this theme for enquiry bookings instead of payments? I want guests to select the dates and room, but at check-out they dont pay online – it is only sent as a request / enquire. Thanks
Hi! Thank you for using our theme. If you dont want to use payment, you should select “No” for online payment methods (http://prntscr.com/hqgdth) and have only direct payment. If you have any problems, please go to our support desk (http://inwave.ticksy.com) and create a ticket. Our technical support will help you asap.
Regards,
InwaveThemes
i did that, and when the client receive the email it has a link that send them to the booking page. Can you please help me with that? i just want the client to receive an email with the inquiere information and then we will contact them
Please go to our support desk (http://inwave.ticksy.com) and create a ticket. Our technical support will help you asap.
Regards,
InwaveThemes
Hello! On Home V2 and at the services section. Is it possible to show the text on the images by default? (without having to mouse hover) Thank you!
Hi!
Thank you for interesting in our theme. Yes, our technical support will help you do it.
Regards,
InwaveThemes
Hi I purchased your theme recently and wanted to know if there is any way to change passengers to guests or persons, as passengers implies people in a vehicle and not in an accommodation facility.
Hi!
Thank you for using our theme. Please go to our support desk ( http://inwave.ticksy.com/ ) and create a ticket. Our technical support will help you asap
Regards,
InwaveThemes
Hello, Have the theme emails notification system? I mean, when the customers book their rooms, I recive a email telling me that there are a new booking ? Thank you.
5 stars theme! Beautiful, elegant, absolutely easy to use and navigate and it helps so much that the customer service is so point. Fantastic job guys, I truly recommend.
Hi!
Thank you for using our theme and give us best review.
Regards, InwaveThemes
good day. Where can I find information about the booking system?
Hi! Thank you for interesting in our theme. What is information you want to know about our plugin booking system?
Is there a manual user guide for the use of IW Bookind for prenotation? Thank u
Hi!
Thank you for contacting us. Please go to our support desk (http://inwave.ticksy.com) and create a ticket. Our technical support will help you asap!
Regards,
InwaveThemes
Hi. Is it possible to use this theme for enquiry bookings instead of payments? I want guests to select the dates and room, but at check-out they dont pay online – it is only sent as a request / enquire. Thanks
i want to buy this theme for i client, but i need to know how is the inner system, how hi is going to see and receive reservations. do you have a demo or screenshoots. ?
Hi! Thank you for contacting us. You can see some screenshot here : http://prntscr.com/h6tuoi and http://prntscr.com/h6tuwr and http://prntscr.com/h6tv3z . If you buy our theme and not satisfied with our theme, we will refund for you within 3 working days.
Hello, When I download “All files and documentation” I only get the Theme file. I would like to download the help files and Child Theme. Thanks
HI! Thank you for using our theme. We have upgrade our theme to version 2.1.1 and fix this issues, please download it again!
Can I use the theme without the booking bar on the start page? my client does not need it.
Hi! Thank you for interesting in our theme. Yes, if you purchase our theme, we will help you disable booking bar on homepages. Please go to our support desk (http://inwave.ticksy.com) and create a ticket. Our technical support will help you asap.
Hi guys,
First of all congrats for that impressive theme!
Quick pre-sales questions…
1. Does it have all payments related features and functionalities, such as WooCommerce, API development and sand boxing for different payments gateway such as DirectPay, authorize.net, stripes, PayPal, PayMil… ?
2. Full integration, channels, such as booking.com expedia.com or Jovago.com, tripadvisor.com, hotel.com…
3. In terms of reservations, can we block rooms and dates, and does it comes with an availability chart, so that one can see availability at a glance?
4. For the pricing properties pricing, are seasonality and marginal pricing possible?
5.1. Can it handle multiple properties, with multiple room types?
5.2. If the additional services could be pushed further, with ultimate goal of creating packages, with ground handling, such as airport transfers and excursions?
5.3. More importantly on the additional services, can prices be broken down between the different services?
6. Last but not least, taxonomy change for multiple properties, with different hotels names, rooms type…
Thanks,
Hi! Thank you for contacting us. I am sorry but our theme does not support this plugin in but our plugin is powerful and could you explain me what’s you need? We will give you suggestion.
Hi, nice theme. Is it possible to use it for a car rental service? Thanks
Hi! Thank you for using our theme. I am sorry but the car rental service features is not available now. Could you explain for me about what you want about this feature?
Hi, I´ve managed to use it for my business but I need help in a few adjustments. In the booking form under the main slide I need to add two dropdown menus pickup and return locations; also I need to remove the field “Adult” in the same form. Thanks
And I need to change the fields in the page Rooms and Booking (so instead of status, people, nights, children and so on, I´d have something else);
Hi! Please go to our support desk (http://inwave.ticksy.com) and create tickets. Our technical support will help you asap
the Version 2.0.9 is compatible with woocommerce ?
Hi! Thank you for contacting us. I am sorry but version 2.0.9 is not compatible with woo commerce but we have been integrated more payment gateways for this theme.
i want to buy this for my client, a small hotel. but i want to see how its look the inner part, where he is going to manage his reservation and rooms. thanks
Hi Thank you for contacting us. Please check images bellow to know how to manage rooms and reservation.
Room Listing : https://prnt.sc/gmygfz
Room Detail : https://prnt.sc/gmyh3v
Order Manage : https://prnt.sc/gmyhcy
Order Detail : https://prnt.sc/gmyhur
If you have any questions, please contact with us. We are always here to help you.
ok, thanks, i will buy the theme today.
Hey. I’d like to know how to edit the copy-right section via html code. I’ve been looking for a place to change it for days but I couldn’t find it anywhere. thank you
I’d like to make it Bold just like in the demo and display the social network links on the right hand-side of my copyright section.
Hi! Thank you for interesting in our theme. Please go to our support desk ( http://inwave.ticksy.com ) and create a ticket. Our technical support will help you asap. Regards, InwaveThemes
