112 comments found.
Hi there… Updated to wordpress 4.8.1 with version 2.2 installed… Menu links do not scroll anymore… Please advise if a fix is on the way for this…
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Thank you for your response… My support expired and doesn’t allow me to post the ticket… Can this not be looked at via this forum? I am sure that others are having the same issue…
Hello,
Unfortunately, I cannot reproduce this error in original files. Seems that the problem is not related with theme itself. We provide support via our Support Forum only. Anyway, theme will be updated soon, so may be new upgrade will solve your problem.
Please refer to http://www.flatfootgroup.co.za and you will see that the menu links do not scroll anymore. This only occurred after the update to 4.8.1
Hello,
It works fine for me. I tested it on the newest FF.
Dear Author There is some issues with your page builder plugin, my site went down.
This is the error message that I see. Help please Atrium – Responsive One Page WordPress Theme. Click here to buy it by QuanticaLabs[pb_button src=”#up” size=”medium” css_class=”pb-float-right” text_color=”B9BDC2” bg_color=”21272E” border_color=”3B444E” border_width=”2” text_color_hover=”B9BDC2” bg_color_hover=”21272E” border_color_hover=”15A346” border_width_hover=”2”]Top[/pb_button]
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello!
How can I add a link/URL to a feature icon?
Thank you.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
hello,
it is three weeks ago and you said that you make an update in 1-2 weeks for the urgent problem with pagebuilder (removes line break in default editor). when can we expect such an update? it seems that you only make a good support and updates for good selling templates.
Hello,
We are working on update of this theme. It will be available on Tuesday.
Hi there,
I have purchased your theme. I have noticed that the website is not mobile friendly anymore. When I first purchased the theme, it worked great on both desktop and mobile, but now it only works on desktop.
Can you please have a look at it on smartphone or tablet, and let me know how to fix it? I have already tried uploading a fresh theme file. But still doesn’t work. Has it been worked out with the newest WordPress version?
Please advise.
Thanks, Donald
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello guys,
i have some presale questions to be sure that this is the right template for me. I would like to buy these template and want to know if you plan to continue the development for this template in the future or is it outdated!? Because i see that you don’t make so many updates in the past (last update: 2015) and there are also not so much questions for this template from other users. Please give me a true answer because i plan to spend a lot of time for customizing this template for my client and i have to be sure that it works also for the next 2 – 3 years. Can i buy it or do you have a smiliar / better one? (I like your themes because they are not so overloaded with functions – please continue your development in this way – i bought already renovate and medicenter) Do you plan to include hq / retina / svg icons in atrium?
My next question: I tried to test your demo one my ipad/iphone and samsung galaxy but the preloader don’t want to disappear… so i can’t access the website! I have the newest OS version and tried it in safari and firefox. Can you include a quick fix, that i can test your demo on mobile device for resposive view?
does atrium work correct with wpml?
Please send me a short and fast feedback! Thanks!
Hello! Can you please test the wordpress version on iphone and ipad… the preloader don’t want to disappear…
Hello,
Could you check it now?
hello, yes now it works! what have you done? just disabled the preloader or inlcude a fix for this problem?
Hello,
Yes, exactly.
okay! i will buy your template… basically its very good and easy to customize! not to much features and very good optimized for responsive view!
some suggestions for an update and to increase your sales:
- fix for the preloader
- two/three/four column view for team shortcode
- possibility to enable the pagebuilder also inside tabs and accordions, to include elements also inside tabs and accordions (without shortcodes)
- show team element also without images
- standalone widgets (without shortcodes) for contact form and company address
- better written documentation (hint: button for full size video doesn’t work, highlight the instructions videos in your preview demo -> difficult to find for user)
- search & replace function or a similiar thing for your theme options to customize/change colors easier and faster for all elements (faster way to change the basic color sheme)
I have a question… i like your pagebuilder very much! because it works correctly, is easy to understand, clean and you can’t destroy the basic layout like with other pagebuilder…
Is there a standalone version for this pagebuilder available?
Hello,
1) Thank you for your suggestions. I will consider all of them before next update.
2) No, we don’t have standalone version of this plugins. It is included to some of our themes only.
When can we expect the next update?
Hello,
Hard to say at this moment. Please follow us on Envato to get more info about updates.
you have Portuguese version of this template?
Hello,
Theme includes .po files (in folder “languages”). Based on these you can translate theme and related plugins to any language (to Portuguese as well). Let me know if you will have further questions.
Hi,
I would like to use the child theme in order to add the WPML language selector in the main navigation bar just beside the main menu. Which theme file should I edit?
I’m a designer with little coding knowledge, and your theme is not really following the same code structure I used to work with in other themes, so I will appreciate your help.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
what editor do you recommend i tried few and had issues
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I am trying to add image through page builder image carousel, the size of the image i am choosing is 1920*1200 for both the images. The first image is showing correctly that is full width but the second one is only showing half page, Please help..
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Also please let me know how to remove atrium logo, I have added my logo but atrium logo is still there.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, how much RAM on server is need for corect function?
Hello,
Theme doesn’t has specific hardware requirements. Requires PHP 5.3 (at least) only.
Hi, when I activate the theme and install the required plugins, it breaks and my site crashes. completely stops working. Then I have to rename the theme folder on ftp so the wordpress can run again with default theme please advise.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I am not able to edit any section of pages when i have installed and activate theme on local server.
here is screenshots – http://52.7.23.49/email-template/atrium.png
‘Cancel’ and ‘Save’ button is also not cliackable.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi. My home page suddenly had big gaps in it so I updated the theme to the newest one and it has changed all the colours. The colours in the theme options aren’t being transferred to the page.
I think it is to do with my theme styles editor. It says I need to update this but i’m not sure how to do it. Please help.
Hello,
Please kindly send me private message using contact form from my profile page on Envato: http://themeforest.net/user/quanticalabs with access to your WP dashboard and FTP. I’ll check what is wrong.
Theme Demo Data Installer does not work. I selected the 3 items to import and click the “Import demo data” button and nothing happens.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello It’s great work. I was considering buying it when I encountered these problems. When I tried the demo in both surface pro1 and surface pro 3, the navigation bar was broken to two lines. Also the fonts (I think google fonts) did not load, showing a serif font instead of original sans serif font of the theme. All these were fine in my laptop (without high res screen). Are these due high resolution screes and can these problems be resolved? Thank you very much
Hello,
Unfortunately, I’m not able to simulate these issues. I suppose that this problem is related with your browser/system settings.
We are trying to create a child theme, made a blank function.php and style.css file but it did not work. Is there a specific file structure for this theme to create a child theme?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
my responsive menu is missing… ???
http://www.grenadierfinancial.com/Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I have bought your theme but am unable to add reCAPTCHA or any kind of CAPTCHA to your contact forms. Do you offer such support/features?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I imported the demo data and there’s something wrong with the site. I think the site cant find the css? How to fix on this? Thanks!
http://www.atrium.2020websites.com/Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!