826 comments found.
PRE SALES QUESTION:
1. Is it easy to customize the colours, of the footer and menu for example?
2. Does the theme import dummy data so it looks exactly like the demo?
Thanks.
Hello,
1- Of course, you can change & customize colour schemes basically.
2- We’ll add new option as one click demo import in the near future.
Regards.
Any plans regards theme updates regards WooComerce 3.2 release? It’s been a while since the last even more since the last Woo update error pops out saying that some woocommerce templates on the theme are outdated.
hi your demo content is very but. I place in your support platform 1 question and i didnt get any answer 4 days yet
Hello, your support ticket has been answered, please check it out.
nothing answer and never gave me a solution
PRE-SALES QUESTION
Is it possible to set one of the category layouts as the homepage?
I would like the ‘3 Columns Grid’ to be my homepage.
Thanks.
Hello,
You can use multiple categorical post module as 3 columns in the same homepage.
Regards.
Hello, Thank you for this great theme! I would like to know how to set the main carousel image size, in order to avoid the croping to 1152×759 dimensions. Il would like to set it to 1600×842. Thanks a lot for your help! Caroline
And please answer me on themeforest as your website is not working for me.
Hello, please open a ticket via aggressivemotions.ticksy.com about this. Thanks.
Done 
Hello, I have no news, could you please answer me via Themeforest or aggressivemotions.ticksy.com? Thank you
Your ticket has been answered, thanks.
Hello
The plugin “WP Project Manager” does not work with the Barcelona Theme in the backend. Can someone help me?
Please open a ticket via ticksy.aggressivemotions.com about this, thanks.
Hello
The plugin “WP Project Manager” does not work with the Barcelona Theme in the backend. Can someone help me?
Please open a ticket via ticksy.aggressivemotions.com about this, thanks.
Hi, we have a problem with this theme.
The content at home doesn´t refresh, our page is now showing posts from June…
Please, we need a solution as soon as possible.
Thanks
Hi, please open a ticket via aggressivemotions.ticksy.com about this. Regards.
When is the new update coming? A month or months?
Hello, In one month
Good news! İs there any specific date?
Coming very soon.
Hi, I have the same problem of another user (but I dont’see your answer becouse it is in a private ticket). The page builder doesn’t appear in the page editor, but if i uncheck and check the box in the screen options, it appers. Than, when I save the page, it disappear! Furthermore, each module that I add to the page dosen’t appear in the page. What is the problem? The wordpress is new, and there aren’t any plugins installed. Thanks.
Hello, your support ticket has been answered, please check it.
Sorry, but I’ve not received the email confirmation for my ticket (or for the registration to te support website)... I don’t know how see it… Can you resend me please the access informations?
Hello,
Could you open a new ticket about this situation.
Thanks.
I’m sorry. I need your answer on my tickets. urgently
Hello, your support ticket has been answered, please check it.
Hi. I created a 2 ticket at the helpdesk why don’t you answer?
Hello, You don’t need to confirm every ticket you open here. You’ll receive an answer after reviewing your ticket.
when you answer the tickets. It’s been a few days!
Hello, your support ticket has been answered, please check it.
Please kindly explain why my website is not showing a preview thumbnail is it the same for all the others? my website is http://itstillie.com
Hello,
I cannot see a problem about this, now. If you still have an issue, please open a ticket in our ticket system.
Regards.
Hi!
How do I increase the size of the logo? Can you send me instructions, please?
I sent you an email with this question.
Thanks.
Hello, We’ve answered your support ticket
Hi
Why not considered a number of views of articles. Several times already to click on the post, but the number of hits is also equal to zero. How to fix?
(barcelona wordpress theme)
Please open a ticket on our support system about this.
I already created a ticket, you did not answer it
Sorry, we are reviewing your videos and you will receive an answer soon.
wait
Your ticket has been answered.
I asked another question on this topic.
Your questions are being passed to us successfully, sir. You don’t need to specify it here.You will get an answer.
Hi. I wrote you two messages to the support team. when you give an answer?
Hello, You don’t need to confirm every ticket you open here. You’ll receive an answer after reviewing your ticket. Thanks.
Hi
As you may want to display post Meta, not in the loop, separately?
(barcelona wordpress theme)
Hi
Please tell me how to do that would be when you click “load more” articles were loaded down the page
now, when I press the button, the articles fall from the top (from the sky), how to fix it and make the website just turned down and load more articles ?
for clarity, make a videos https://yadi.sk/i/yPFl20ZL3MHNFW https://yadi.sk/i/M-ToX0js3MHxrfThank you advance
(barcelona wordpress theme)
Please open a ticket on our support system about this.
I already created a ticket, you did not answer it
Sorry, we are reviewing your videos and you will receive an answer soon.
wait
Your ticket has been answered.
I asked another question on this topic.
Your questions are being passed to us successfully, sir. You don’t need to specify it here.You will get an answer.
When is the new update coming? A month or months?
We cannot give a clear time right now but, We got very close.
When is the new update coming? It’s been months.
We are very close anymore.
Hey AggressiveMotions, please be honest, will there by a major update of your barcelona wordpress theme, are you really working on it? You telling the people since months that there will be one, but we are all waiting and waiting… Be honest so that people like me, who are building a serios online business, can decide to switch to an other wordpress theme now. Thanks.
Hello meentix,
We are now very close. Visual Composer, new Theme Options and much more… Updates are coming soon.
Thanks so much for your interest and advices.
Hello. I submitted a support ticket on August 3, 2017 and still haven’t heard back. Can you please follow up? Thank you.
Hi, Your ticket has been answered. Anymore you will get much quick responses.
