409 comments found.
Hello!
I wish to add som font awesome icons in a text box. The example from the official font awesome webpage would give me the desired result by displaying the icons in a horizontal line, however using the exact same code will align my icons vertical using the Massive theme.
example code:
regards, Freddie
Hi,
From your written description it’s not visually clear to us. Could please give us screenshots of the differences?
Thanks 
Hi,
I’ve figured out what to do, (I think), in the previous question. My problem now is that my fa icons are theme colored at idle state and will turn dark gray on hover also I cant seem to figure how to evenly spread out with out geting them of center.
example: https://tinyurl.com/yd7h3v9vthank you!
I somewhat rushed the above post. To clarify Id like to reverse the colors of the idle/hover or be able to chose wich ever colors I want. I’ve messed around but ended up changing the size and color of the BackToTop button.
Hi,
Add a class my-social-links to the div where you set the font-size: 26px
<div class="my-social-links" style="font-size: 26px">
...
...
</div>
And then add the following CSS snippet to your custom CSS box in theme options panel.
.my-social-links a {
color: color_code_goes_here;
}
.my-social-links a:hover,
.my-social-links a:focus {
color: color_code_goes_here;
}
You change other css properties by adding them after color.
Thanks
Much appreciated, worked like a charm! Thank you!
You are welcome 
Hi, I recently purchased the theme. It is shipped with “visual composer version 5.1”, but now there is already version 5.4. Latest versions should always be used for security reasons, and functionality and bugs. When will this be added to the updated download please ?
Hi, we will update the theme within 2 or 3 days. Thank you
After installing the theme and reading the documentation – i can’t find a step by step guide on how to make my existing portfolio look like Wide, Gutter 3 Grid as the homepage.
Can you provide me instructions on how to do that please?
Hi,
You can change portfolio settings from Theme Options under Massive menu, or you can change from Visual Composer element which is under Massive tab.
Thanks 
Hi, In my portfolio setup, I am using Grid 4 setting and Portfolio Lightbox in single view. My customer has large portfolios and I am using the Portfolio Gallery for the pictures. On my portfolio page those pictures are scrolling through the grid, giving an uneasily view. Is it possible only to show only one picture (without the scroll effect) in de grid and showing all the pictures in the single entry?
Second question: when I am using the Textblock from Visual Composer, I cannot change the font type, font size and font color. When I click on the box of eg font size, no other size will show up. Pls help
Hi,
1. Do not use portfolio gallery if you need to show only one image in portfolio grid, instead add those image in porfolio content area.
2. Please send your site url at support@themebucket.net
Thanks 
Hi, I changed the logo of the website. After I did this, no logo is visible anymore. I tried to use other images as logos, but it won’t show the logo anymore. How can this bug be solved please ?
Hi,
Please send your site URL and access information at support@themebucket.net. We’ll check and let you know.
Thanks 
HI, 1) When importing the demo content, I get tons of errors “failed to import xx (media) 2) Why do we get an outdated plugin of “Visual Composer” ? I get 5.1 and the newest security release 5.2.1 should be included as today ?
Ok so import works now, but what about the outdated plugin of “Visual Composer” ? I do not like an old plugin on my website as the new version is better and more secure …
Please mail us at support@themebucket.net, we’ll send you the latest version.
Thanks
Hi
I want to remove the woo-commerce cart in the header please. Also i want to move the social media icons to the header please, how do i go about doing this, thanks
Hi,
The cart icon in the header depends on WooCommerce. If you uninstall WC you won’t see the icon any more.
But if you want to hide when WC is activated then use the following CSS snippet
.cart-info { display: none }
Regarding social media icons, I’m afraid you can’t do that. Massive doesn’t have that option.
Thanks 
HI, this snippet does not work, please advise, thanks
.cart-info { display: none !important }
Thanks
Hello , After install theme and import demo data , I can not see page options in theme options , Why its happens .
Hi,
Thanks for your query. We are a bit unclear about your question. Seems you’re looking for page specific option panel. If so, then you’ll find that on page edit screen. Feel free to ask if you need help.
Thanks 
Hi there, I am working for my client and I have a question about a class named “vc_hidden”.
My purchase -code is “583a9ad9-76ad-4e5d-9758-325aa4050d11”
Well I have created a plenty of short-codes which are going to be used with the components of VisualComposer through out the site.
Now the problem is, when I add a text field from Visual Composer and add any shortcode with that, it works and shows everything on front but when I try to add any-other component after adding my short-codes, it adds a class ‘vc_hidden’ on the top row and everything remains white, as it adds opacity:0 with vc_hidden. I want to get rid of the issue.
Will you please suggest me a way to avoid this problem?
Thank you in advance.
Credentials and detail:
Site : https://www.arescomedia.com/gpg/ username : Go Play Golf password : MuITcPD$xZd(xAFG96
Page To Check : https://www.arescomedia.com/gpg/code-2/
Screen-shot : https://goo.gl/1aau2G
Hi,
We are really sorry for the late reply.
Btw, we can’t see the problem. Did you fix that?
Thanks
Hi, great design! I have a question however… on the links in the widget menu; how do I change the color so it starts off grey, and then when you hover turn orange/yellow, instead of the other way around?
Thanks!
Hi,
What you want is already there. Links are gray and when you hover over those links turn into yellow.
Thanks
Hi, I DO NOT APPRECIATE your tone! Look here… “Support” If I tell you, that my link in my footer is yellow to start of with, and when I hover it turns grey; then that is EXACTLY what is happening! Do not think you can tell me it is already there; I am not freaking colorblind! Now I would appreciate some help on this matter, instead of you thinking you can just write me off! Don’t believe me, go check out: www.invictusfilm.dk
Thanks very much, I do look forward to a helpful answer.
All the best, Rasmus
Hi, We’ve seen your demo and it looks opposite link color in our demo. Can you please make sure you’ve not custom footer css. http://massive.themebucket.net/features/footer/widgetized-footer/ This demo have grey color link and hover color yellow what exactly you want.
Anyway, you can send us your admin username/password here support@themebucket.net so that we can fix the color link issues.
Thanks
Hi Rasmus,
Instead of using hard coded link, you’d rather use Custom Menu widget. Which will resolve your problem.
Thanks
Hey guys, can you just please help?! tbsupport, that does not work, because the custom menu widget takes the whole menu, which is not what I need.
Please just help, instead of trying to avoid work or something. It seems extremely much like you are writing me off, as your assistance is not fixing or helping the issue.
I am normally really not a mad customer. However, I find this support to be less than mediocre. It takes two minutes for you to fix the issue. For example I find that ThemeBucket have been extremely helpful, by telling me that they will fix it, while tbsupport, you grant me nothing but a waste of time, as you don’t resolve my problem.
I hope the next message is helpful,
All the best, Rasmus
Hi,
We’ve fixed your issue using custom menu widget. Please take a look your link now.
Thanks
I see it is fixed! Amazing! Thanks loads to both the ThemeBucket team and the tbsupport team! I works like a charm!
Apologies for the harsh replies, it was just really a pain for me, not to get it fixed. But I am so appreciative and grateful that it has now finally been fixed. Thanks for that!
We’re very glad to see you’re happy now. Enjoy your nice work.
Thanks
Good morning. We have a client that has alerted u of an issue where on a mobile device, part of the letters disappear. I have seen this in testing this morning as well where the right side seems to be cropping without reducing the size of items as expected with the responsive functionality.
Can you please review www.dilworthsouth.com under the residences and condominiums page to see this and let us know how we can make the adjustment. Once I receive an email, I can send you a screen shot for further explanation.
Thanks in advance.
Hi,
there is a bug in visual composer with my version of Massive (the latest). Text box doesnt allow to change font and fontsize. I had the same bug withe another site and another theme. Theme update did solve the problem. Pls advice when that will be done, and pls asap as I am stuck now.
Best regards,
Ben
Hi,
We didn’t find the bug you are talking about. We’re able to change font and font size from theme option and wysiwyg editor.
Please send your site credentials with some screenshots.
Thanks 
Hi,
I just installed the theme and i checking out the possibilites,
I have a little issue, pls can you help me?
I changed the portfolio setting of Portfoilio Lightbox into Lightbox view, I didnt like the view, so i turned it back to Single View. But somehow i cannt change it back. It remains in Lightbox view, Pls help
btw is there some kind of a support forum?
Regards, Ben
Hi,
We didn’t find any problem in lightbox view and single. Both options are working perfectly. Could you please email your site credentials at support@themebucket.net ?
I’m afraid we don’t have any support forum.
Thanks 
Hey, thank you for this awesome theme!
I’ve got two issues:
1. is it possible to have a button linked to a video (ex. youtube) pop out as a lightbox or similar. If so, how can I make it happen?
2. I’m having a issue of the featured box option “boxed with icon to the left”, only half the icon showes with this option. (I’ve noticed the same issue on your live demo page)
regards,
Hi,
1. I’m afraid that’s not possible.
2. We didn’t find such issue. Could you please send us any screenshot at support@themebucket.net.
Thanks 
Hi,
we got Problems with importing the Demo Content. We updated every plugin and tried the import button many times.
please help!
Best Chris
Hi,
Could you please explain your the problems clearly? It’s not clear to us.
Thanks
I would like to import demo data to fill in my content, but it doesn’t import this file. It’s only loading and loading, but there is no end.
Hi,
If you’re trying to import data on your local machine then it’ll take good amount of time as we have 250+ demos with lots of images.
And if you’re trying to import on server and facing the loading situation then please send your site credentials at support@themebucket.net, we’ll take care of that.
Thanks 
Hello! You sent me this link ( https://monosnap.com/file/R0KdmM1uWSFQ4Fp6fXAzFPGIKY1EyD ) but I dont’t know where I can change it. Sorry if I’m ignorant for something that seems simple =/ It’s absolutelly frustraiting….I appreciate if you can help me. Thanks Lívia
Hi,
Paste the following css snippet in CSS Code field.
.page-content-5642 {
padding-top: 0;
padding-bottom: 0;
}
Thanks
Thanks so much! cool theme.
I can’t seem to get the demo import tool to import all the data. it says it’s worked, but not seeing it on the site?
Is there an import for the slider images?
i’m trying to setup the Decor demo…
Thanks!
Hi,
Most probably you’re missing banner/slider images. You’ve to add those images manually for your slider from banner menu. There is no extra import option for that.
Thanks
Hello, good morning! I’ve sent few emails with some doubts 5 days ago, until now, no answers. Could you guys, please check the email box?! I urgently need this support. Many thanks! Lívia
Hi, we’ve replied your mail. Thanks
Hi
My name is ila…
I purchased your Massive theme four months back….My license code is 316e8877-3167-41a3-8b97-b46b4f32d781.
My issue is when i try to import the demo data… I’m getting this msg…
[ERROR] Failed to import “2” (Media) [ERROR] Failed to import “c-1” (Media) [ERROR] Failed to import “c-2” (Media) [ERROR] Failed to import “c-3” (Media) [ERROR] Failed to import “c-4” (Media) [ERROR] Failed to import “c-5” (Media) [ERROR] Failed to import “c-6” (Media)
and the log file says…. what is this?!
—Downloaded files—
The import files for: Massive Ultimate were successfully downloaded!
Initial max execution time = 180
Files info:
Site URL = http://testgate.iddcr.com
Data file = /home/hurtlwdr/public_html/testgate/wp-content/uploads/2017/07/demo-content-import-file_2017-07-31__11-41-50.xml
Widget file = /home/hurtlwdr/public_html/testgate/wp-content/uploads/2017/07/demo-widgets-import-file_2017-07-31__11-41-50.json
Customizer file = not defined!
Redux files:
not defined!
—Importing widgets—
Primary Sidebar :
Search – No Title – Widget already exists Recent Posts – No Title – Widget already exists Recent Comments – No Title – Widget already exists Archives – No Title – Widget already exists Categories – No Title – Widget already exists Meta – No Title – Widget already exists
—pt-ocdi/after_import—
Kindly help me in this regard!
Cheers!
There is no issue or problem. Just some images are missing. You can go ahead and do what you wanted to.
Thanks
Thanks
Hi,
Did you edit any template files? Seems there is problem in DOM nesting.
Thanks
no i didnt change anything… can i fix the problem if i overwrite the theme files with last version?
update…i did it but there is the same problem..
What is your WC version? Could you please downgrade your WC version to 2.6?