38 comments found.
How can I remove Subscribe from the home page I try to Uncheck in the newslater but it doesn’t work
????!!!
Hello sir,
theme need some updates. PHP8
Hello,
I’m currently not experiencing issues with the PHP8 and the theme. Can you please provide details?
Thanks
Pavel
Hey Pavel,
A small example that caught my eye yesterday. Disabling Wordpress Theme by in the footer
Hello,
Thanks for the notice about this. I just released a new version of the theme where I resolved this issue. The issue wasn’t caused by using PHP8.
I’m sorry for the inconvenience.
Pavel
Hey Pavel,
how can i confirm Reservations via Wordpress E-Mail Notification ?
Hello,
Within the reservation system are no email confirmations to reservations. The reservation you can confirm using a response to the email notification in your inbox.
Best regards
Pavel
hi, I sent this request 2 times over support but did not get any reply.
we use your theme ribeye, very nice theme. we have a custom request.
we operate 2 restaurants.
in reservation form, we want to cancel reservation time, and instead of time we want to add a dropdown menu, so person can select from our branches. we also want to add additional branches later.
is this possible?
Hello, I apologize for the delay in response. Unfortunately, the theme is determined for a single restaurant. It isn’t possible to customize the form. You can create a customized form using the “Contact Form 7” [https://wordpress.org/plugins/contact-form-7/] plugin.
How to remove ‘Theme by FORQY’ from footer?
You can disable on “Appearance > Customize > Ribeye > Design > Footer > Theme by”.
Thank you
Does this template abide by WCAG 2.1 standards for accessibility?
Hello. Partially. What I know, there are still some minor issues that we are solving with regular updates of the theme.
Can I edit this template with elementor pro?
Hello. Yes, you can edit the page content with Elementor or other page builders.
Hi, Can i add a video background to the home page ? Best regards,
Hello. Unfortunately, the theme doesn’t support video backgrounds.
Hi Forqy, since i have 3 restaurants is there a way to add a field in the reservations to book different restaurants and send emails to different mails?
Hello. Unfortunately, this is not possible. The theme is possible to use only for a single restaurant.
Hi there, does this theme support RTL?
Hello. Unfortunately, the RTL isn’t supported.
good morning. I Just updated the theme to the latest version, but now I can’t see all the images!!! Can you help me please! very urgent
Hello, please contact me privately through the support request and send me a link to your site. I will check it out. https://themeforest.net/item/ribeye-steakhouse-restaurant-wordpress-theme/19203938/support
thanks, I write you now.
Images are loading correctly, it’s just a cache issue. Refresh the page using keys “CTRL+F5” to force refresh the cache of the browser or clear the browser cache manually.
Thank you so much. Sorry about that. Great theme!
No problem
Thanks, I’m glad you like the theme.
Wondering if pagination has been fixed before I renew my license. Hasn’t worked since I bought this theme last year. Will not go to the next page just keeps going back to the first. Also wondering if the newsletter column has been fixed aswell? Looking at the theme demo it doesn’t appear to have been. Your missing -auto in <div class="fy-flex-column fy-flex-column-tablet-100">. Should be:
<div class="fy-newsletter">
<div class="fy-flex-container fy-flex-container-center">
<div class="fy-flex-column-auto fy-flex-column-tablet-100">
Anyways, I'd renew my license but these small, silly little things need to be fixed firs. Thanks.</div></div></div>
Hello,
This behavior of the pagination should not be caused by theme, probably some of the post types has the same name (slug) as some page [https://wordpress.stackexchange.com/a/44538]. Try to go to “Settings > Permalinks” and resave permalinks, it usually helps. If not you can change the slugs on the “Appearance > Customize > Slugs”. Also, you can see the pagination in action on https://ribeye.forqy.website/steakhouse/blog/, works very well.
Regarding the newsletter code, the column shouldn’t set to “-auto”. The column without defined width (“-auto”, “-75”, “-100”, etc.) is adapted to the child element width.
Hope it helps
Best regards
Yes! well, kind of helped anyways. I have changed and saved permalinks multiple times with no differing results. But I just tried the theme on a fresh install of WordPress locally and pagination is working fine. However once WooCommerce is installed and activated pagination no longer works if the user is logged in to their account. WooCommerce is conflicting with Ribeye’s permalink structure/format placing an account id tag after /blog/ and before ’/page/ # ’ thus returning the user to the first page. Example: http://website.com/blog/?v=7516fd43adaa/page/2/ If the user logs out of their account, pagination functions as expected cause WooCommerce is no longer placing an account tag within the permalink structure. If I’m making any sense at all? lol… I personally don’t know enough about pagination or WooCommerce permalink structure to fix this and not sure where to go from here as I need both to work in the near future. Guess I always assumed the pagination never worked cause I’ve always had WooCommerce activated.
Hello, thanks for your explanation. I will try to reproduce that issue. I will let you know.
Hello, unfortunately, I can’t reproduce that issue, the pagination with/without WooCommerce works without issues. I’m not sure if this will be a theme issue. What is the “v” parameter passed in URL in your example? This parameter must be on the end of the URL. Please, can you try to inactivate all the activated plugins excluding “FORQY Restaurant” plugin and re-test it? Also, please send me login credentials to your WordPress through the support request and I will check it out. Best regards
Hi forqy, J20 bought this theme on our behalf and we’ve just run into a problem when updating the plugins. The forms have vanished? He is using a child theme, but I can’t see that playing a factor in the page templates because I’ve checked the child theme and all the booking and contact templates are still there
Hello, please try to update the theme to the latest available version 1.1.1.
I’ve updated the theme, but the child theme we’re using isn’t working properly with it. https://www.crabhousecafe.co.uk/reservations/
If I just active the theme itself the reservation form comes back, but it loses all the custom CSS. The Child theme still has no forms
Weird. Please, can you send me login credentials to your WordPress? I would like to check it out. You can use the support form to create a private support request on https://themeforest.net/item/ribeye-steakhouse-restaurant-wordpress-theme/19203938/support/contact
emailed 
Thanks, I’m going to check it out.
Hello. Been using the Ribeye theme for quite some time. Everything is up to date and everything works on the front end. Only issue is backend is now displaying a repeated line on the widgets page (Appearance>Widgets). Can’t access anything and it removes dashboard navigation. Any thoughts? https://cl.ly/pwnX
Hello. I’ve checked the theme and I can’t reproduce this issue. It seems that this won’t be a theme issue. Anyway, warnings you can hide by disabling the debug mode. You just need to change the following line in “wp-config.php” file:
define( 'WP_DEBUG', true );to:
define( 'WP_DEBUG', false );
More information you can find on https://codex.wordpress.org/WP_DEBUG
Hope it helps
Hi Guys,
My emails are getting rejected by your hosting? See: http://c2n.me/3Qt8kgG you might want to check it.
Thanks Jay
Hi Jay, thanks for the information. Now everything should work.
I sent you an e mail through the system here please get back to me asap, or let me know if you did not get it.
Hi there, the reply has been sent.
Thank you!!
Hi. How can i reduce the space in the header? the space between the page’s title and the content below. it is way too big, half the page is hidden for no reason.
Hi there,
I do apologize for my delay in response, I was out of office through the weekend.
You can change the header size by adding the following lines into Appearance > Customize > Additional CSS>
.fy-heading {
min-height: 30vh;
padding-bottom: 0;
}
Hope this helps
Thank you for that. I would like to add a youtube video to the home page. How do I do that?
Nevermind I figured it out!! Thank you
Hi Forqy,
I have the same question as Jay’s comment above to re-order the section/items in the menu tab. Please can you email me the response.
I also contacted you with an individual email about this request at the beginning of this week and not had a reply yet.
Thanks Amy
Hi Amy,
I’ve also sent a reply to your email. The sections of the menu you can re-order using this plugin https://wordpress.org/plugins/simple-taxonomy-ordering/ and the menu items you can re-order by the change of creation date (latest are first).
Best regards
The plugin works well, thank you. However, I have a problem with the sections which appears on page 2. The drag and drop features does not work if I want to move a section on page 2 to page 1. Is there a solution to this?
To re-cap if I wish to re-order the items in the sections, I should delete the existing items and re-input the items in the order it is created to get it in the order you want it to appear? Is there a simpler solution as will become quite fiddly.
Finally, I like to replace the image on the top of the headers ie. the clock that appears on the ‘Reservations’ page and the chef on the ‘Menu’ page shown on the demo site.
I think I have mentioned everything in my original email. Not sure why it got lost either.
Thank you.
Hi Amy,
you can display all the sections on one page, just change the number of items per page in “Screen Options” panel on the right top of a page. http://i.imgur.com/RFLSNzu.jpg
You don’t need to delete all items. You can just edit their date of creation. It’s the simplest way to re-order the items. http://i.imgur.com/NlvVbgz.jpg
The theme is working well with the “WP Display Header” plugin which you can download on https://wordpress.org/plugins/wp-display-header/ and with which you can change the header image of any page.
Hope this helps
Hi Forqy,
Thank you for the tips.
They were very useful and exactly what I needed. Re. the header image, I already have the Display Header plugin I imagine it came with the demo. However, I can’t find where on the page I can replace the existing image. I am looking to change the clock image on the “reservation page’.
Thank you
Hi Amy,
You can upload and manage the header images on “Appearance > Header” or “Appearance > Customize > Heading” – http://i.imgur.com/JxvUyUY.jpg. Then you can choose your image in a “Header” meta box on “Add/Edit Page” – http://i.imgur.com/cHXkLK2.jpg.
These instructions should be in the documentation. I’m sorry for that, I will add it.
Hi Forqy,
I got to the stage of uploading the image through Customise>Heading, however I only see the one image on the meta box (the dark sky image). There are no other images that I can select. Apologies for the endless list of questions.
Thank you
It’s weird. It works for me very well. I have no idea why the images are not displayed in a meta box. Can you send me login credentials to your WordPress? I would like to check it out. You can use the secured form on https://themeforest.net/item/ribeye-steakhouse-restaurant-wordpress-theme/19203938/support/contact
Hi Forqy,
Thank you so much for your time and patience.
You responded to my queries very quickly and I appreciate the time you took and providing a step-by-step procedure to change the image headers. It worked.. yay! Very happy.
You’re welcome, Amy. I’m glad it works.
Hi Forqy,
I was wandering if you received my request sent this Monday. One of the question was the option to remove the dates that appear on the top of the event image. We have an event that runs through the year via a booking, so the dates don’t apply.
There were a few other questions, so just checking you received my post.
Thanks
Hi Forqy, the button for users to click to subscribe newsletter has disappeared. Please advise how this can be retrieved. Thanks
Hi Forqy,
I have a question about the display of the items within sections. I have a section called ‘wine’ and within this section there are more sections (types of wine), I have used Advanced Post Types Order and Category Order and Taxonomy Terms Order plugins to order these but the wine section still refuses to be displayed in my order.
You can see them ordered here: http://c2n.me/3KsExEr / http://c2n.me/3KsEB36 so they should display in this order on the page, but they don’t..?
Any ideas? :-/
Jay
Hi Forqy,
Sorry about all the questions. Just wondering is there any way to add any extra content into the menu pages? For example, when viewing all ‘desserts’ I wanted to add a slideshow of images before or after the list?
Can I edit this somehow with Visual Composer?
Thanks Jay
Hi Jay, the response has been sent through the email.
Hi there.
PRE SALES QUESTIONS.
1. Can we get this item with same price like Linguini: Restaurant WordPress Theme? 2. Can we put Topbar on your site? 3. Is there any testimonial section on this theme? 4. Is there any popup booking on this theme?
Ty.
Hi there, unfortunately, I have negative answers to all your questions.
Hi FORQY,
Two things regarding gravity forms.
1. The datepicker doesn’t work properly, any idea how to fix this? http://c2n.me/3JkQOAW.png 2. The paragraph text field is no aligned with the rest of the fields, see: http://c2n.me/3JkQPT7.png
Let me know if these are issues on gravity forms side.
Thanks Jay
Hi Jay, It seems that some theme styles are affecting the styles of the Gravity Forms. I will try to test the plugin by myself. I will let you know on Monday.
Hi Jay, please can you send me a link to your website if is public? I would like to explore the code. Thanks
Hi FORQY,
Sorry about the delay, I’ve DM’ed you.
Thanks, Jay
Hi Guys,
Any news on this?
Thanks Jay