464 comments found.
Hi There is there a way to get my theme on my word press website so i can edit it before I publish it and change the plug inI already have
Wordpress website does not support themes from Themeforest in general.
Hi Not sure if I had a reply from you about the issue with wooccommrce not showing full descriptions ? If you ahve could you please resend Thanks
Sorry for the inconvenience provided. We have sent you two emails and did not get any feedback back. Probably something went wrong, Could you please contact us using this email address instead: info@kenzap.com we will send you the copies of emails sent.
Hello Kenzap Team!
Your theme seems great but when I want to put a short-shortcode from blocks on a page, all the page doesn’t load, it stays on the loader. So I have put directly a big-shortcode from the content block on the page. Have you an idea?
Another question: Is it possible, when I click on “compare all programs” button, in the program finder, to go directly on the good result, without through the “search-result” page and obviously, depending the choice?
Thank you!
Let us send you the latest version first. Please provide your email address for this purpose.
So basically you want to create a static link, or link should change depending on the filter selection?
Alex
Here my email address: contact@swoc.fr
The link should change depending on the filter selection please.
Thank you!
The email sent
Hi there,
I am having difficulty displaying Product long description. It’s only displaying product short description at the moment.
Please help.
Cheers!
Please provide your email address. We will try to make an update regarding this matter within next 24 hours.
Sure, it’s: hamza @ xperteria.com
We have sent you an update from: info@kenzap.com
Could you please send some screenshots with an example tabs that you are having difficulty to activate at info@kenzap.com
Best regards, Alex
Hello,
I would like to display the Madang products widget’s title on my page.
How should I do it ?
Tks for your answer, Laurence
Dear Laurence,
Please send us a screenshot and a link with the place you would to modify. info@kenzap.com
Best regards, Alex
Greetings,
I am trying to customize the “Madang how it works widget”: I would like to change the icons and/or the color of the icons.
please help with a how to guide.
Thank you.
Images are located under themes /images folder. Just replace them with your graphics or use any stock icon website to find new ones.
Greetings, I want to change the default Icons that is displayed within the “madang how it works widget.
Example from the demo page consultation-builder>
step1.svg FILL IN FORM
step2.svg GET CONSULTATION
step3.svg PERFORM PAYMENT
step4.svg SERVICE DELIVERED
My objective: Automatically displayed is step4.svg; I am trying to figure out how to change this particular icon to another.
Go to madang theme folder/images/step4.svg.
The SVG file contains two images. Colored and white one so once on hover the the image is offset from colored to white. Replace this file with your own svg image and clear browsers cache completely to reflect the changes.
Hey, Cool theme! I’m having trouble with the header size. My logo is appearing way larger than I would like it to. The header takes up almost a 3rd of the page when scrolling. I have tried changing the size of the logo in Media, but it just stretches that smaller image (logo) and stays the same size, but blurry. Sorry, I’m used to themes that have a section for customizing the header.
Could you please contact us over email: info@kenzap.com We ill send you an updated version.
Alex
Hi, the top About Us text isn’t appearing on my page despite settings completely matching the template. Please can you help?
Please send us screenshot and link at info@kenzap.com
Greetings,
I am unable to load the icon images for the madang app widget.
I downloaded the icon images from my theme php files. then uploaded them to my wordpress media files.
I then inserted the icon image urls into the sections within the widget: (App Store icon and Play Market icon )
However, no icon image appears on the page. instead only the words “app store/ Google Play” in its place.
Please help.
Please go to you themes root folder > images. And replace icons directly under that folder without uploading them using WP UI.
Sorry, i do not understand.
I know how to access the madang themes folder in my file manager and I see the images sub folder. in which I see the app store and play store .png files.
However, I don’t know how to “replace icons directly under that folder without uploading them using WP UI.”
Just replace the icons under images folder but keep the name identical for the new icons. Once done clear your browsers cache completely. As an option we can make a free update within next 24 hours that will have an option to change icons directly from the WordPress theme. You can contact us over email: info@kenzap.com
Figured it out. Thank you.
I had to literally type the file name into the widget. such as “app-store.png and google-play.png”
Yes correct. Sorry for the inconvenience provided.
Hi,
Other than the homepage, the other pages are not working on “Live Preview”.
Can you please fix it, so we can see those other pages? 
Sorry for inconvenience provided. It is working now.
Hi there, since two days now i am installing widgets without any benefits… under woocommerce side bar i have included so WooCommerce Ajax product categories …
I need certain product categories and not all, i have installed many plugins but i couldn’t ass in the side bar … is there is anything more i should do on your theme as i tried the plugins on another theme and they are working.. my requirment is only some product categories on e-commerce sidebar.
Thank you in advance
If you understood you correctly you want to restrict your page to show only products from certain category. Is that right?
1. Under Madang Products Widget use Category option 2. WooCommerce Ajax Product Categories sidebar widget will take all categories specified under Products > Category section by default. You can use only this kind of widget because it is bound to Ajax request of our theme. If you want to specify less categories a customization is required.
Hi, I’d like to have the pricing table buttons linked to purchasing a product in woocommerce. How do make this happen? so basically, when somebody clicks Buy Now in the pricing table it takes them straight to checkout.
1. Need to find your product ID and at the end of your button url put: ...?add-to-cart=3671
2. Find and enable WooCommerce setting that redirects immediately after add to cart action
Some products’ prices appears 0.00 even if I set a price. how do i fix it?
You need to update theme if you plan to use variable products. Please contact us over email: info@kenzap.com or provide yours.
How can I set a minimum order per category?
You need to extend your WoCommerce functionality. Please refer to this page: https://docs.woocommerce.com/document/minmax-quantities/
Where do I adjust the height of the slider on the homepage? Right now, it is too tall and covers the entire height of my computer screen. I need to shorten it so that the text and content move up and are visible above the fold.
Next, how can I set the positioning of the photo within the shorter height?
Dear Sir/Madam,
We received multiple requites from you. Unfortunately we do not have much control over comments here we kindly ask you to send us one email that contains list of all unsolved problems up to now. We will do our best to support you and make sure you receive a satisfactory product identical to what is represented in our demo preview.
Sorry for inconvenience provided but a slight delay in support response may arise due to weekends.
Best regards, Alex
Where is the section to edit the footer and copyright information?
Dear Sir/Madam,
We received multiple requites from you. Unfortunately we do not have much control over comments here we kindly ask you to send us one email that contains list of all unsolved problems up to now. We will do our best to support you and make sure you receive a satisfactory product identical to what is represented in our demo preview.
Sorry for inconvenience provided but a slight delay in support response may arise due to weekends.
Best regards, Alex
In the footer, how can we set the social media icons to open in a new window?
Dear Sir/Madam,
We received multiple requites from you. Unfortunately we do not have much control over comments here we kindly ask you to send us one email that contains list of all unsolved problems up to now. We will do our best to support you and make sure you receive a satisfactory product identical to what is represented in our demo preview.
Sorry for inconvenience provided but a slight delay in support response may arise due to weekends.
Best regards, Alex
Madang widgets in the sidebar – I used the CTA widget in the sidebar but it is not sizing correctly to the width of the sidebar. The fullsize widget is overflowing and running of the browser window. Please advise when this is fixed.
Dear Sir/Madam,
We received multiple requites from you. Unfortunately we do not have much control over comments here we kindly ask you to send us one email that contains list of all unsolved problems up to now. We will do our best to support you and make sure you receive a satisfactory product identical to what is represented in our demo preview.
Sorry for inconvenience provided but a slight delay in support response may arise due to weekends.
Best regards, Alex
The madang slider widget button feature is not working. I clicked on the “select content” button and chose a page, but the button does not click through to the selected destination. In order to make this work, I have to manually type in the page/post URL. Please advise how to fix this.
Same goes for the CTA widget. It seems the “select content” button or the field settings are not properly creating the destination link.
Dear Sir/Madam,
We received multiple requites from you. Unfortunately we do not have much control over comments here we kindly ask you to send us one email that contains list of all unsolved problems up to now. We will do our best to support you and make sure you receive a satisfactory product identical to what is represented in our demo preview.
Sorry for inconvenience provided but a slight delay in support response may arise due to weekends.
Best regards, Alex
