33 comments found.
Hi,
We have a theme that we purchased from you, that we are having trouble with, can i be really honest and say from what ive read you just cont be bothered in answering any questions and i think this just isnt right, if you dont answer within a decent time scale i will be leaving you the worst possible review ! So i guess its up to you.
Cheers
Hello, two weeks ago, i updated theme to V 2.3 and Iron Elements to V 2.3; After update it starts to get php error like this: PHP Warning: Invalid argument supplied for foreach() in /home2/cssinfor/public_html/wp-content/plugins/iron_elements/cpt/cpt.php on line 11 Many errors like this, each days. Do you know why? and how to fix it? Regards.
Hi, i have this theme: 8f05c081-db87-402e-9175-83c27c6fdc6b when i try to install the plugin on my wordpress website i get the error: Questo plugin non è stato caricato correttamente e viene messo in pausa durante la modalità di ripristino.
Un errore di E_COMPILE_ERROR è stato causato nella linea 673 del file /home/cx59dpwl/public_html/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php. Messaggio di errore: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)`
i already tried a fresh install on wordpress on the server but i still get the same problem, is this due to wordpress version or what can i do?
i selected menu but can’t save with display location
i need your help
Hello Sir,
I have purchased theme and installed on my domain, Here is my purchased code : 8dbb7a4c-7e1d-4ced-83f7-e2d7e1a44b43.
WPBakery Page Builder and Revolution slider required latest updates. So please provide those latest plugins files ASAP.
my domain :http://stlouisautotransport.com/
Hi,
Thanks for using our theme, we are more than happy to help you out! We have updated Transporter Theme to version 2.0, please download latest theme package from Themeforest.
Let us know if you need anything.
Thanks.
Hello Sir, I have installed and imported sample data, but my website only showing loading icon. please let me know what is the problem. Here is the detail : http://stlouisautotransport.com/
Hi,
Please provide us your WordPress admin and FTP details at support@theironnetwork.org, we will do it for you.
Thanks.
Hello, i am interested on buy this theme, but first i should to ask something. My website has to be multilingual (5 lenguages at less), so i read it is easy to translate but i didn´t see any element to change the lenguage on the demo. Is it possible te get it on differents availables lenguages at the same time?
Hi,
Thanks for showing interest in our template.
For now we are not able to provide language demo’s for Transporter Theme, we will try to provide this with future release. Transporter theme is compatible with any language translation plugin. We have provided language pot file within our theme. So it’s very easy for you to translate the content as well as theme static content into multiple languages.
Please feel free to ask any question, we are more than happy to help you.
Thanks.
I’m thinking of buying this theme. Can you give me a video with better explained functionality provided by this theme? thank you
Hello,
I am trying to work on the services section on the home page with your short code but the title lengths do not fit in the area. How can I fit the titles in the sections? Also is it possible to add more than just 4 services on the home page? If so, how would I proceed to do so?
Thank you
Hi,
Thanks for purchasing our theme.Yes you can add any number of services section on your homepages. We provided a multiple layouts , pick any shortcode layout and add post count and post per row fields according to your requirement. For more information , please send us your site details at support@theironnetwork.org and we would be more happy to help you. Thanks!
The information has been sent to this email. Thank you!
Hello, i need to exclude https://www.websitename.it/sitemap.xml from rewrite url (in .htaccess). I tried with classic method but doesn’t work. My server provider told me to contact the theme developer for help. The theme that i use is your “Transporter” . Could you help me please?
Ignazio
Hi,
Thanks for purchasing our theme. We checked the site and its not working right now, it gives server not found error. It might be because of dns settings or htaccess code. We can help you to resolve it if you can send us the site admin and ftp details on to support@theironnetwork.org.
Note: It shows that your support has expired, Please renew the same.
Thanks and have a lovely day ahead.
Hello. I have some issues with the theme.
1) Contact page; I would like to have 4 locations but the fourth one is automatically falling underneath the third one instead of being in its own column. 2) The fonts are not the same on the homepage as the other pages
Thank you.
Replied on your other comment. Thanks and have a lovely day ahead.
Hello, I am having several issues with this theme. 1) The header style does not want to change. 2) Contact page; I would like to have 4 locations but the fourth one is automatically falling underneath the third one instead of being in its own column.
Thank you
The problem is with the home page. The header look does not want to change only on home page, fonts are not the same as other pages and everytime font styles are changed and the page is refreshed, they do not update. Seems like the whole homepage is corrupted somehow.
How do you change the image banner on each page such as the contact and about page? Also how do we access the grey banner thats set right before the footer? Thank you
Found most of the issues. Rewrote the issues we still have below.. Thank you
Hi,
Can you please share the site url, admin details and your requirements at support@theironnetwork.org and we would be more happy to help you. Thanks!
Hello,
I would like to know if it’s possible to implement a sidebar menu instead of a top bar menu? Theme option #3.
Thank you
Hi,
Can you please rephrase your requirement not sure what you mean by option#3? Also please verify your purchase code.
Thanks!
Hi,
Here is the demo theme we are interested in:
http://transporter.theironnetwork.org/demo-3/Would it be possible to create a sidebar menu instead of having a top bar menu?
Thank you and sorry for the confusion.
Hi,
Thanks for the reference, there are couple of ways to add sidebar menu on site. some of them are as follows
1.Add a sidebar and use it for menu, write some css code show it sticky 2.Change header css to move it to side
We can suggest you the best solution if you can give us a reference for you sidebar menu requirement.
Thanks
Here is the reference for the sidebar menu: http://www.corybrothers.com/
Let us know if its possible.
Thank you
Hi,
Its not directly possible with theme but can be done with some code changes and css. Simple solution would be using a widget area and assign menu to it.
Thanks
Hello,
I’got several problems on this theme.
Here’s the list:
1. This message is seen on the theme options: FORCED DEV MODE OFF ENABLED;
2. The header is not showed (I’ve selected the red header type);
3. Blog grid layout does’t work (I’ve selected 2 columns);
4. The excerpt does’t work.
My purchase code is: c08e461c-144f-4955-9745-5d4bcc085bab
My blog is: http://www.datamex.com.br/blog/
Hi
It might be possible that some of the files are not copied or have not read, execute permission in theme. Please forward site admin details on support@theironnetwork.org and we will look into the issue.
Thanks
OK, admin details sent by email.
We replied to your email. Thanks!
Hello,
How do I translate the widget TPT Call to Action ( Or Call )
Hi
You can change “Call to action” shortcode text from edit page, in shortcode settings you will see fields to change the content. Let us know if you have any other query. Feel free to reach us directly at support@theironnetwork.org
Thanks.
It’s not on the edit page sectio, it is added as a widget. Which file do i need to change in php for this to translate?
Hi,
You can change text in tpt-call-to-action.php file under themes/transporter/framework/widgets folder. If you have installed wordpress in other language then you can use theme language file to translate it.
Let us know if you need any help.
Thanks.
The widget TPT get categories al link to the same page, why is that?
Hi,
Can you please verify your purchase code? It shows there is no product purchased under this license. You can also reach us at support@theironnetwork.org.
Thanks!
Hi is there away to remove Copyright 2017 Transporter Theme | All Rights Reserved | Made With Love from the bottom of the website
Hi,
You can remove it from footer theme options as shown in screenshot http://tinyurl.com/y9kwl8sh Let us know if you need any help to setup the theme.
Thanks.
Hi, How do you remove the three map locations located at bottom of contact us page and add my own.
Hi,
You can remove them from Contact Information theme options http://tinyurl.com/y9a73nro Let us know if you need any help. Feel free to send us an email at support@theironnetwork.org
Thanks.
I am following your directions for uploading the Transporter theme, and when I go to Import the Demo Data I get this error every time “Fatal error: Call to undefined function ProteusThemes\WPContentImporter2\add_term_meta() in /home/ld360/public_html/newsite/wp-content/plugins/iron_elements/inc/importer/vendor/proteusthemes/wp-content-importer-v2/src/WXRImporter.php on line 1773. As suggested I added “define(‘FS_METHOD’, ‘direct’);” in the wp-config.php file and added the suggested plugins, before trying to import the data, but I still run into this issue. I tried adding Sample Data through the Wordpress Importer and run into this error as well “Fatal error: Call to undefined function add_term_meta() in /home/ld360/public_html/newsite/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 575.” Please advise asap as my client is needing this site up asap. Thanks.
After resetting Wordpress and going through and activating each plugin one at a time, it turns out that I had a “Contact Form 7” needing to activate which was the issue. For whatever reason if you happen to have that plugin previously and activate that plugin it causes issues. Thanks
Hi,
Please send us your site admin and ftp details on support@theironnetwork.org and we will look into the issue. Also explain your exact requirement so that we can make sure that issue has been resolved.
Thanks.
Hi,
Please send us your site admin and ftp details on support@theironnetwork.org and we will look into the issue. Also explain your exact requirement so that we can make sure that issue has been resolved.
Thanks.
Hey guys!
Love the theme so far! I am using Demo 1 and just wondering if its possible to change the colours of the theme such as the red and orange bar down the bottom?
Thanks for your help and I look forward to your reply.
Regards, Rahul
Hi Rahul,
Thanks for purchasing our theme. Yes its very much possible to change the colors from admin. most of the site colors are controlled with theme options and some section specific colors are applied with visual composer design options. You can check styling theme options under admin. Let us know if you need any help to change them. Feel free to reach us directly at support@theironnetwork.org
Thanks!
Nice work, congrats! GLWS
Thanks!