826 comments found.
Please can you respond to my ticket, instead of making me wait for 14 hours and then saying ‘are you there?’ My number is #1367335
Your ticket has been answered, your issue solved.
No it has not! Please reply to me!
I have replied 2 minutes after you messaged! Please respond!
I have been asked to use TeamViewer and now I am being ignored. What is going on?
Your ticket answered, thanks.
No it is not….
These are your specific site problems but we’ll help you, your customs is getting ready.
Hello, help please Facebook. Facebook Box not displayed, wrote a ticket but did not answer it.
Your support ticket has been answered.
Problem is not solved. You do not know how to update the template? Then why release version 2 if you do not know how to do the update?
Before publishing the next version of the template, you need to post a detailed update instruction. If you do not give such information, then help make the update yourself.
Otherwise I can not get any support, because I have an old version, although I bought it a few days ago.
If you have a still problem please new open & update ticket thanks.
when i auto updated v2 of the theme, it messed up my website. trying to upload it by ftp and the theme has errors
Please open a ticket via aggressivemotions.ticksy.com
got problems after update, 1# On Home Page the error:
Warning: current() expects parameter 1 to be array, string given in /home/.../www/wp-content/themes/barcelona/page-modules.php on line 14
Warning: array_values() expects parameter 1 to be array, null given in /home/...../www/wp-content/themes/barcelona/page-modules.php on line 14
2# on WP admin page on configuring HomePage: wp-admin/post-new.php?post_type=page
Modules in Page Builder
Warning: Illegal offset type in /home…/www/wp-content/themes/barcelona/agg-theme-options/agg-theme-options.php on line 502
ideas to fix it?
P.S. did update 2 times manually and automatically – got the same problem.
PRE SALE QUESTIONS:
Hello, it’s a really great theme and I have had my eye on it for some time.
1. Is it possible to make the V2 top menu (Homepages, Post Styles, Mega Menu etc..) look the same as the V1 menu? As I prefer it a little bit more. i.e. remove the little drop down arrows and more bold font.
2. In V1 you had Forums, is Forums integrated into V2 as well?
Thanks!
Hello,
1. Of course, you can do these,
2. Yes, bbPress available in V2.
Regards.
thanks finaly for your reply and support please can you answer in my ticket pleasse? there is problem with the new version
You do not have to write us everywhere for every support ticket you open.
Please stop spamming.
Can I manually update without loosing the data after a year of silence?
Hello, you can update your old theme to Barcelona V2 without data loss using our data transition add-on in Agg Dashboard page on Barcelona V2 Theme admin panel.
1. is this a plugin?
2. Where exactly can I get it?
3. I do not want to install plugins can I still update?
thanks
This is add-on (tool) in Agg Dashboard on V2 admin panel, you can still update your theme, thanks.
Can you include a changelog for 2.0? And it seems you can’t update from old version??
Hello, you can update your old theme to Barcelona V2 without data loss using our data transition add-on in Agg Dashboard page on Barcelona V2 Theme admin panel.
Just tried it and didn’t work! Everything said successful but all pages on my website are completely broken.
Please open a ticket about your specific problem.
My license has expired, however surely an update (after months of waiting) should work flawlessly? My site has been rendered useless now, can’t even change back to the old theme.
Please send us an email about your problem and we can help you.
Sent email & ticket. Thank you.
You’re welcome.
Hi there is the Broken Link Checker plugin compatible with Barcelona Theme??
Have to try, we don’t know this.
Hello, I do not import demo data, please help me import the demo data
in support of already written, they do not answer me
Your support ticket has been answered.
I agree with Meentix some things it is very critical
Dear (developer) what an unprofessional behaviour is this for a 1700sales theme. I ask you more than a month and i report a huge BUG. the sidebar post slider when it is in the top appears an empty slider. also the is a problem alignment with the filters. Please answer asap
I can only warn everyone buying this theme!
The support is disastrously, no answer for weeks in some cases. Also we are all waiting for updates of the theme, which are promised for over half a year. The last real update was 06 September 2016!!! Thats more than a year and out of the question for a theme with over 1.600 sales!
What’s your username on our ticket system ?
Güncelleme ne zaman gelecek? Kaç ay oldu, her sorduğumda çok yakında, çok yakında diyorsunuz, ne gelen var ne giden. Temayla alakalı 10’a yakın sorun bildirdim hiçbiriyle alakalı bir çözüm gelmedi, hep temaya gelecek geniş kapsamlı güncelleme ile çözüleceği söylendi ama gelen güncelleme de yok. 5-6 ay önce aldığım tema ölü halde yatıyor. Böyle devam edecekse paramı geri iade edin, etmeyecekseniz de bildirin ona göre Envato’ya şikayetimi yapayım, bir yıldızımı da temaya vereyim. Author kazansın, korsan olmasın diye orijinal alıyoruz, verilen destek de ortada. Şu anki aklım olsa bu temaya değil 59 dolar, 59 kuruş bile vermezdim.
Hi i am waiting more than 2 weeks answer my questions. there is 2 BUGS in your theme and the theme not work correctly while using the page builder, are you plane to answer in the tickets or NO?
Hi i worked on this project and i must go live because my client wait. I put 2 critical ticket support and i didnt get answer yet. please answer asap. The is 2 BUGS in the theme.
1. please see the screenshot, you will see problem with the alignment. you will see the filters wrap. : http://prntscr.com/h49f3v
2. If you go to the home page where i use the page builder the “barchelon. slider posts” not working, not loading. the same side bar works if i dont use the “page builder”
I have already sent you the website credentials in your ticket support
I need to go live the website, would you like to answer in my tickets?
Hi! this theme is functional in wordpress 4.8.2? I’m interested in buying it
Thanks for your purchase 
Hello,
how much time does it usually takes to have an answer from support? We sent a question 2 weeks ago and we are still waiting for any answer.
Thanks.
Sorry for delay, your ticket has been answered.
When will the new update come? Your js is too slow
Very very soon
