47 comments found.
I cant install beeketing app on my theme it is not appearing
I want a refund there are a lot of problems. First is meta title and meta tag are not appearing. Second I can install plugins but it is not working or appearing on the theme. The cart button always disappears. And lastly the author is not responsive.
Hi Doghubby11,
Thank you for using our theme and sorry for late response, we live in GMT+7. To solve your issues, could you please send your shop informations to apollotheme@gmail.com, so our technical team can check & help you
Regards !
I recently bought the Ap Value Shopify Theme and I have a quick question. I want to use the newsletter optin form for the homepage and sidebar, however, I do not use Mailchimp. I would like to know if there’s a way I can change this to allow me to use Drip (www.drip.com) in its place.
Thanks.
Hi ChrisEllgood,
Thank you for using our theme, sorry but our theme only support Mailchimp for email marketing, if you need change please send your shop informations to apollotheme@gmail.com, so we will tell you the files which you need modify, remember this is customization and Apollo doesn’t support any related issues
Regards !
PLEASE HELP ME!
I downloaded and bought your AP Value Shopify theme today. When I install the theme it says the style.CSS stylesheet is missing.
I love leaving great feedback so please reply!
Hi mate,
Thank you for using our theme, please send your issue (with screenshot image) and your shop informations to apollotheme@gmail.com, so we can check & help you
Regards !
Hey,
I’m interested in your Ap Value Shopify Theme for my Pet Store I am going to have. It says that if I buy the app for 56$, I also get some apps (like the multi-language app). I only have to pay 56$ once? And the apps are all included in the one-time fee or do I have to pay monthly for the theme and the apps also?
Thank you for your reply.
Hi Ukmatic,
Thank you for interesting, this theme package include the multi language applications in 1 year. I think 1 year is enough for you build the store with multi language function.
Regards !
Hello, We purchased the theme and we love it. We mostly sell apparel. Currently, the customer has to add 1 product to the cart and go back to the product to select another color/style if they want more than one of the same product. How can we allow customers to purchase multiple t-shirts, and edit their sizes/colors, without having to do it one at a time?
Secondly, when a customer clicks on a shirt color, the product drop down only shows what is available in that color. How can we switch it around to always have all products in the drop down, but only show the colors for each item?
Thanks!
Hi Mygsdog,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so we can check & help you
Regards !
Hi,
I have purchased this shopify theme. But I want to return it. Because I don’t satisfy this product. I’m looking for another theme.
Thanks for your understanding.
Hi Etsypetsy,
Thank you for buying our theme, could you please tell us your issues, so we can check & help you
Regards !
Thanks for your fast reply. When I remove some sections at the home page (such as blog, banner) three-color banners at the bottom of page moves up and it gets location below slide bar. Also I can’t change location of sections. Another thing, When I replace images of “subscribe” banner it doesn’t align with left and right product boxes. Furthermore I can’t change the color of this banner texts and textbox. For example I want white background color of this banner, but text color is white.
More important than all, it didn’t satisfy me visually. So, I want to use my right to withdraw. I guarantee that I will not use it or distribute the copy to third person. I will delete permanently from my computer and my shopify account.
Best regards.
Ok, thank you very much
If you need help please send your shop informations to apollotheme@gmail.com, we will check & help you soon, or you can send refund request, we will process & tell you
Regards !
Thanks for your interest and understanding. How can I do refund request?
Hi. I have some bugs in my latest version – 1.i get a strange square on my top sidebar’ even if i disable all sidebar features 2. the Compare app apears on the thumbnail but doest work 3. how can i disable the featured collection image to apear on the top of the collection page?
https://catshopcenter.com/collections/mobile-phone-casesAppriciate the support
Mirit
Hi Mirit_tc,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so our technical team check & help you
Regards !
Hi Im building my first dropshipping store, and Ive entered a product. on the product page i have a description section. It appears twice: one as a text block aside the images, second – in the description tab below, as a designed HTML text. my question is – how can I seperate the two? in the first section to write another text from the tab text? because now it seems like a messy text block.
Hi Mirit_tc,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so our technical team check & help you
Regards !
Great theme, however, had a question. I can’t seem to remove the newsletter signup and testimonial blocks off the home page. In the sidebar settings I have them disabled but they still appear on the homepage. I’m I missing or overlooking some setting?
Hi Scalesolutions, thank you for using our theme, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you, Regards !
I will also need to know how I install the dummy content, I was hoping to do this today. But Know I’m delayed until I get a response for the missing style sheet? Please help! asap.
Hi Anthonynesbeth, please send your shop information to apollotheme@gmail.com, so we can check & help you Regards !
HI, I have just purchased your theme, I have tried to install: I got this message: The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed. Can you advise asap.
Hi Anthonynesbeth, please extract the downloaded file, then go to theme folder, select & upload the homepage which you like it Regards !
We are trying to hide the option to view the page in other languages, but cannot seem to find that option when we customize the theme in Shopify. Would you happen to know how to do this? Perhaps I am overlooking it.
Hi Anchorgroupe, thank you for buying our theme, the multilanguage featured work with application, you can refer here to install & setup: http://apollotheme.com/products/ap-multi-language-shopify-apps Regards !
Would you mind letting me know how to disable all languages except english?
Hi Anchorgroupe, you can go to Themes -> Actions -> Edit HTML/CSS -> ap_multilang.css -> add this code at the last bottom
.ap-multilang-box{display:none}
Hi I have had the theme installed on Shopify for anumber of months today I logged on and it appears to have become corrupt there appears to be lots of missing files. Any tip or advice would be very much appretiated.
the website is www.dashingdogdeals.co.uk
Thank you
Siobhan
Hi N9skh, thank you for using our theme, please extract the downloaded file, then go to theme folder, select and upload homepage which you like it. Hope this help.
Hi. The multilingual resource includes Portuguese language from Brazil?
Hi Tematy, thank you for interesing, our multi language feature include all languages, and you can manual translate the content.
Hi Since I have five problems and I need the help of screenshots, I have made online document: https://goo.gl/3joKM7
There are 5 problems, please go through each one. if you need access to the installed theme, send me PM.
thanks!
Dear sir, could you please send us email to apollotheme@gmail.com with your login detail, let us check and fix, happy new year
Sent yesterday, when will you take care of this? thanks
Hi Fatnjazzy, I just replied your mail, please check
When disabling “Ajaxify Cart” the Slideshow also gets disabled, is there a way to prevent this from happening?
Dear sir, could you please send your shop url + email + password to apollotheme@gmail.com, let us help to fix, thank you.
Sent you an invite to my account.
Dear sir, sorry for late response, i just fixed for you, please help me check again, thank you.
How can I remove the checkout lightbox and instead just use the regular checkout page? I have an add-on for local delivery/pickup that doesn’t work with the lightbox for some reason.
Figured it out, was right in front of my face.
Hello,
I installed your theme a few days ago its a Great Theme . but When you are on a phone only the slideshow image shows at the top of the homepage without any of the text, is there a way of that slideshow not appearing on a phone of a way of the text appearing?
Regards, Salim
Dear sir, could you please send your shop url + email + password to apollotheme@gmail.com or invite us to your shop, let us check & help
Congratulations! Nice Work, GLWS
Thanks you 
Congratulations! Amazing Work, GLWS 
Thanks you 