110 comments found.
Hi there, an error code happened with my activation code. Can you please contact me at your earliest convenience, please.
Hi, thanks for purchasing! If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check. Cheers!
Whenever I change something in the “Customize” my previous settings disappear.
Hi,
Thank you for purchasing!
The theme options should be managed under Appearance>Theme Options, but the customiser should be working anyway.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi, how can I add the LinkedIn share button? It’s not in the social button list.
Hi,
Thank you for purchasing!
You should turn OFF the theme default share feature feature and install a plugin if you want to enable sharing on that network too.
Cheers!
Thanks, I already tried that and it works indeed (I used a Jetpatck option). The problem then is that the share buttons appear in the “Related post” sections both below the article and the in the sidebar. How can I remove them from there?
That should probably be a plugin option (I’m not sure though).
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Thanks, just sent you a private message with the link to the blog
Ok, thanks!
Thanks for your reply!
but see footer. I cant locate where to fix the color of the rollover links at the bottom that fade into the background color
https://c28.883.godaddywp.com/Hi,
That is because your theme active color is the same as the copyright area background color. I can help you editing the rollover color for that section if you prefer.
Once again, if you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
I am using the “Beauty” demo of the Shout Theme. One of the main reasons I purchased the theme was because I loved the header on the “Beauty”demo. However, I cannot see the header on my cellphone or ipad. Please advise.
Hi, thanks for purchasing! You should have the exact same behavior as on the theme demo. If you have something different or want to customize the theme please send me a private message. Cheers!
The header does not show up on mobile only on my desktop. Please advise how to fix this because this is the main reason I wanted this theme. Also, please advise what size the image of the header should be.
Also when I turn off the header option to just upload a logo. It does not show… it still shows the “shout” logo. Website site is: www.chickdom.com
The header is intended to be like that (different on mobile) and the same thing happens on the theme preview. There are ways to customize it though.
About Also when I turn off the header option to just upload a logo. It does not show… it still shows the “shout” logo: that should be because you replaced the desktop logo, but there’s an independent option for the mobile logo
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
HI! please see hidden navigation and footer.
I cannot locate the color here, its flipping to blue.. I need to change that so it can still be seen on both.
https://c28.883.godaddywp.com/And in navigation under samples… please see sticky nav links.. how can I change these?
Hi, thanks for purchasing! You can change the colors on the Theme Options on ether respective tabs. As for the menus you can manage them all under Appearance > Menus. If you still need help please send me a private message with the WP Login details for a quick check. Cheers!
Hi!
54dc37a5-b67b-417c-aec2-a75907ee927c (PC)
How can i change ID Instagram of pre footer instagram feed????
Thanks!
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Hi, Has the top bar above header widget area? Regards Andreas
Hi,
Thank you for reaching us!
Yes, sure. You can build the header like you build any page which means that you can add a widgetised area there.
Let me know if you buy the theme and need help with something.
Cheers!
Hi again, I want to insert to he top bar area via iframe a radio player. Is it possible the player to play continuously while a user click to a page or a link since the theme uses ajax? Regards
Yes, that is possible too 
Can I add shortcode too?
...to the top bar I mean
Yes. You can add anything there really. Thanks!
Thanks for your instant replay. One more question please. Is it possible the top bar to be sticky (even via css editing) and to be shown on mobile too? I’ve noticed that doesn’t display on mobile. Thanks in advance
Yes too. I can help you with that if you need help. Thanks!
Hello,
Love the theme – thank you! I’ve been having some problems:
1. Desktop version loads fine but when I try and access my site on mobile is completely blank. Is there a setting I’ve clicked by accident?
2. I’ve added my Instagram feed to the homepage but I would like it to be as large as your demo one, full-screen and large images. I’ve changed the settings to the biggest thumbnail possible and selected 100% width, and my images are still nowhere near as big as your demo. Could you advise what I’ve done wrong?
Hi,
Thank you for purchasing and for the kind comments!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can comment on those questions.
Cheers!
Hi!
Where can I find the theme license key?
Thanks!
Hi,
Thank you for purchasing!
If you need help finding the license key here’s how to get it in 3 easy steps: https://www.dropbox.com/s/db4be2c627ac3fh/license.jpg
Cheers!
HI!
Where can I find the theme license key?
Thanks!
Hi,
Thank you for purchasing!
If you need help finding the license key here’s how to get it in 3 easy steps: https://www.dropbox.com/s/db4be2c627ac3fh/license.jpg
Cheers!
Hi!
I just purchased the “Shout” theme. How can I access the “Beauty” demo?
Hi, thanks for purchasing! On the theme documentation there’s a really short video showing how to do that. Let me know if you still need help. Cheers!
Hi there, I am struggling on the meta description coming up .. it says something about whales? I cant figure out where to change it?
Could you help me please?
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi again! I can’t see the page selection (1, 2, 3…) at the bottom of my blog. How do I add the option for the reader to see more posts? For now they can only read 3 posts and I can’t find the option to add page numbers anywhere.
Hello once again!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you. The answer depends on how you have your blog page setup.
Cheers!
Hi, I’m trying out the sandbox for the Shout theme. I can’t get rid of the Anthony Martinez, since 1988 logo in the middle. I’ve changed all the logos and stripped the home page of any content, but it’s still there.
Hi,
Thanks for reaching me!
If you have any questions about the sandbox that I have created please reply to the initial email that I sent you.
Cheers!
Hi, before I purchase – is there a possibility in the theme to create a gallery like this? Page with pictures that can be filtered according to certain criteria?
http://www.stylemepretty.com/vault/search/images/DecorHi,
Thank you for reaching me!
If those images are posts then you can have that. Here’s a demo with the filter option https://www.pirenko-themes.com/shout/travel/
If they are not posts then you will be probably be able to achieve that, but in that case you need to install a plugin for that specific feature.
Cheers!
Hi, I can´t figure out how to change the homepage image and put my image on there and a logo on top of it. I´m on the 1click demo beauty. Could you indicate where this option is hidden?
Thanks
Hi, thanks for purchasing! On that demo that header is a page called “header page”. The image is the row background. If you still need help please send me a private message. Cheers!
Hi, I can’t found where change the instagram profile in the mainpage (footer)?
Hi,
Thank you for purchasing!
That footer is a page so you can manage it like any other page. If you want to know what page is being added to the footer please go to Appearance>Theme Options>Footer tab.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Thank you very much!. I have another query: Could you tell me why there is an empty space on the main slide? Picture: https://www.awesomescreenshot.com/image/2916134/f3fca77d321b9c9f83e4a16ac6670ffc
Probably there’s a spacer on the page content…
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Send it! Thanks so much for your help!
I just replied. Cheers
Hi, I’m considering purchasing this theme. On a scale of 1-10, how customizable is this? I want to change things like the selection color, the top header color, etc. Is that possible? I don’t want to get duped again where I buy a theme and find out its not customizable like i thought it was.
Hi, thank you for reaching me! You should be perfectly fine in terms of flexibility and I will be glad to assist you if you get stuck with something. Thanks once again
Thank you, I ended up buying it but now I’m having a few minor problems. There is one plugin that wont update no matter how many times I click it, and I did the one click import, but cant figure out how to remove the other pages without deleting them entirely (just incase I need them another time). I want to remove the drop down part in the menu as well.. Is there a way for us to set up a meeting one on one?
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
hi: i get this errors during the installation process, any recomedation?
New AJAX call! [WARNING] Failed to import “Footer”: Invalid post type mc4wp-form
[WARNING] Failed to import "Footer": Invalid post type mc4wp-formHi,
Thank you for purchasing!
That warning appeared because you did not had the Mailchimp plugin active and the theme tried to create the form and import the widget. There’s nothing to worry, because you can still import the plugin and add it to the Footer Sidebar.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
