227 comments found.
Hi, I translated site but I have an issue, I can’t find where I can translate “Quantity” word from product page: https://drive.google.com/file/d/1F9Ijazo7bGhh8c0XX6m-BYVA7kAnc3wZ/view?usp=sharing can you please tell me where it is?
Hello,
Quantity text is added with theme text domain so if it isn’t listed try to update translation file so it is fetched. If this still doesn’t work then please contact support so they can check this on your end. You can reach them by submitting a ticket at https://select.ticksy.com and also include WordPress admin details in your ticket.
Select
Hello, I am interested in this theme but first I would like to ask some questions. Is it possible to change the main font of the theme? In the meet the team page, is it possible to add links to the image/text that open in a new page? Also, is it possible to add social share icons on the product page?
Thank you!
Hi there,
1. Yes, you can change font global from Select options > General, and also there are options for changing fonts partial for headings and paragraphs.
2. This is single item which doesn’t have option for link, but you can enable social networks for team member https://www.screencast.com/t/5OKRe9J5T6i . Also since this is single item you can add link as a button below each team member.
3. Yes, from theme options https://www.screencast.com/t/GX9LTY2S3
Select
Demo content install freezes at 90% after 4 days of trying at least 50 different attempts. Plenty of drive space. No answer to my tickets. How do I get a refund?
Hello,
We located your ticket on our support forum and it has been assigned to our agent who is working on it. Please, check whole response on ticksy.
Best, Select
Hello, are you planning to create more layouts for product page? It seems now it is very basic. For example Kalium have few interesting layouts like sticky text on scrolling over images etc?
Hello,
Thank you for taking interest in Bazaar. Feel free to check product types we added under shop menu item https://www.screencast.com/t/blSR2jf4 We are constantly working on improvement of our theme. We will put your suggestion to our features list, so maybe in future if there are similar request we will include it in our theme.
Best regards,
Select
Hi, Im using your theme on a client’s site. (They purchased the theme on their account) Im having the following problem: When I use the `Product` widget to add a product to a page, the Dropdown to select option doesn’t look the same as the one on the actual product page. I took a look at the code and it seems like the problem comes from the SelectWoo javascript plugin that creates the styled dropdown, it doesn’t work with the product widget. Please help
Hello,
Please, just update our theme to latest version where we are included compatibility for latest WooCommerce version https://www.screencast.com/t/Xeu2bNyMxH Then everything should be working back fine.Best regards,
Select
I just updated the theme and the problem persists.
Here is the theme installed https://prnt.sc/i10721
Here is what the product page looks like when SelectWoo works. https://prnt.sc/i107jcHere is what the product widget inside another page looks like because SelectWoo didn’t work https://prnt.sc/i107qi
Hi,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our agent could investigate.
Best,
Select
Hi, I bought this theme and I’m very happy but I can not install wordpress 4.9 correctly … So I would like to know when you will publish the latest version compatible with Wordpress 4.9.1 (I have thanks to the module in one click)
Best Regards
Hello,
Thank you for choosing Bazaar. You could use 4.9.1 version of WP with our theme. If you need any assistance, please, reach our support team at https://select.ticksy.com Just include your site URL with wp-admin access in your ticket.
Best,
Select
HI ,pre purchase question:
What are size of product images that you are using in the demo ? Not woocomerce stand size right ? We will need to regenerate ?
regards
kiang
Hello,
Thank you for taking interest in our theme. Here you could check which dimensions we set https://www.screencast.com/t/qozPIE9dr8H so you should upload images in this sizes at least.
Best regards,
Select
Hi,
Thanks for reply, if we regenerate to woocommerce stand size, 370×370 , 600×600, 180×180 , it will somehow affec the layout ?
Hi again,
You could use your desired dimensions and then you’ll have appearance in frontend according to chosen image sizes.
Best, Select
Hi, Just purchased the theme, wondering how can change the images of your uncovering showcase demo. thanks
Hello,
Glad to hear this 
Please, reach our support team at https://select.ticksy.com/ and our agents will gladly assist you.
Select
Hey Select,
I’m working with a client and we installed the bazaar theme. Unfortunately we recognized too late that the product info page has no option to display wide ranged photos. Is there a way to make the product photos wide, so that the secondary product photos are placed below the main product photo ?
Best regards, Ben
Hey there Ben,
Please, submit a ticket at https://select.ticksy.com and include your site URL with wp-admin access and our trained support agents will gladly help you with anything that could be done within our theme.
Best regards,
Select
Hi,
Thanks for a great theme. But can you guys help me. I can’t remove the strike-though effect from the header menu. Can you guide or support on this?
Thank you.
Hello,
Please, check this article https://select.ticksy.com/article/11638 and if you need further help, our support team is on your service at https://select.ticksy.com/
Best,
Select
Hi there,
Could you tell me, how to update the theme, please?
Thanks in advance
Hello,
Thank you for writing in! Please, check this part from our Official Manual where theme update is explained http://bazaar.select-themes.com/documentation/#getting_started_updating_bazaar
Best,
Select
Thank you ... I thought, I’ve seen it somewhere but I couldn’t remember 
I already updated but for the Instagram pictures is still not clear, can you fix that for the next update, please.
You are welcome
There appears to be an issue on iPhones where the quantity box is broken and won’t allow the customer to select the qty. I cannot replicate it through desktop and resizing the screen, only on native iOS Safari browser.
Is there a fix for this?
Thanks
Hello,
Please submit a ticket to our support at https://select.ticksy.com with a link to a page with issue so they can test this, and if issue is present they will provide you with a fix.
Select
I have the ticket for support. Please check it. Thank you.
Hello,
We located your ticket on our support forum and it has been assigned to our agent who is working on it.
best regards,
Select
Hello, thank you for your help but still the problem continues. I wrote you an answer. Would you check?
Hi,
You are welcome. Since your ticket is assigned, it will be handled by our support agent.
Select
I answered you hours ago. waiting for news?
Response time on ticksy is 24hours and we are doing our best to answer on all questions even before.
Thanks for understanding.
Select
is this major bug in theme resolved today?
Hello,
Our support agent helped you on your ticket. Please, check whole response there.
Best,
Select
OK bug fixed. Thank you so much. Perfectly worked. You guys are great. I created a new ticket. Different subject.. Would you check? Thank you..
Thank you for the update. Glad to hear this has been fixed. We informed our support agent who will get back to you asap.
Hi again. Would you check to my ticket please?
I updated the same ticket ..
It was a nightmare for me this problem.
There is a need for a great touch on the same subject. Thank you so much.
Hi,
Your tickets are answered by our agent so you could check response on ticksy.
Select
Hi,
Visual composer is not working after integrated the them. Can you please help me out regarding the same. Actually, contents of the visual composer are not appearing on the front end.
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with WP admin access so our support team could take a closer look and help you.
Select
Okay, I have submitted the ticket that is https://select.ticksy.com/ticket/1375922 please look into this and fix my issue asap.
Hello,
Your ticket has been assigned to our agent who already answered. Please, check answer on ticksy.
Select
I am really frustrated with this theme – I sent support tickets yesterday during your business hours and had no response. Demo content will not load currectly, layouts do not work. I have even started a fresh install twice and no success.
Hello,
We are sorry for waiting a bit longer. Your ticket has been assigned to our support agent who is working on it. Really hope, once all this is solved you’ll be satisfied using our theme.
Select
On the standard blog view, there is no button to read the article – only a hyperlinked title. Is it possible to add in a button or a ‘learn more’ link?
And is it possible to remove the strikethrough in the selected menu items?
Hello,
Blog standard page template don’t have read more link or button but it can be added by modifying it, and by adding permalink function with desired text string. Strikethrough can be removed with css code and our support can help you with that in case that you decide to use the theme.
Select
I received this message after upgrading woocommerce:
Your theme (Bazaar Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Status Page:
Archive template: Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides bazaar/woocommerce/content-product.php, bazaar/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.2.0, bazaar/woocommerce/product-searchform.php
Hello,
Child theme comes without WooCommerce files which means that you have copied them from main theme. Activate parent theme to see which files are outdated. Since theme is compatible with Woo 3.0 as noted on Theme Forest item page, some files may appear as outdated, but shop functionality will work fine since all newer Woo updated are minor. If you are are experiencing some issues with WooCommerce please contact our support by submitting a ticket at https://select.ticksy.com and provide WordPress admin access and a login link in your ticket.
Select
Hi, are you planning on doing a discount for Black Friday or Cyber monday? I can’t afford the theme as it is right now, since i’m starting a small business with small brands.
Hello,
Our manager will off course consider adding discount at some point like we did in the past, but right now I don’t have any precise information regarding this.
Select
Great. Hey is it possible to use that same logo? or make another one like it? My store is called Bazaart (is a mix of spanish and english words, and that’s how I found this theme, crazy I know) and the logo you’ve made fits perfectly with the theme.
Can I use it as inspiration for my own logo?
Hello,
Yes, you can create your own logo according to one we used for theme design.
Select
How can I hide the categories texts on the shop page?
Hello,
Such an option doesn’t exist but this should be possible with some css code. Please contact our support regarding that by submitting a ticket at https://select.ticksy.com and provide a link to your site there.
Select
Where can I change my official shop page in Woocommerce?
Hello,
You can set shop page from WooCommerce settings https://www.screencast.com/t/e7yvWLIsseZ
Select
Presale Question: Hi, I really like your theme. We are looking to build an ecommerce site, so I’d like to confirm: —Is the theme fully compatible with the latest version of Woocommerce. —Will you continue to offer support and updates for the theme in the future? —Does the them come with a child theme to customize, and with sample content as displayed in the live samples? —Do you offer customization services if we need?
Thanks!
Hello,
Theme is WooCommerce 3.0 compatible and since all never releases are minor updates everything will work just fine, and of course we will release update which will improve WooCommerce templates which we are overriding from the theme, and we will continue to release theme updates. Theme also comes with child theme. We are not in position to provide customization but support tend to provide minor changes mostly with some custom css code and layout.
Select
