12900 comments found.
I have found a bug with Safari-Browsers I think.
Once you enter the checkout-page, the whole page scrolls down to the very bottom. This is pretty much annoying as one has to scroll up the page to continue checkout. This happens on your demos also.
I checked with Chrome and it’s all fine there. So, I assume it is on Safari only.
Any recommendation for quick-fix?
EDIT: I found this behavior seems to be a WooCommerce problem and happens due to to autofocus.
Here’s a quick-fix which I anyone suggest to put into functions.php of child theme:
/* PREVENT SAFARI FROM SCROLLING ON CHECKOUT-PAGE */ function econcept_kill_autofocus_on_safari($fields) { $fields‘shipping’[‘autofocus’] = false; return $fields;} add_filter(‘woocommerce_checkout_fields’, ‘econcept_kill_autofocus_on_safari’);
Hi,
Yes, you have found a right solution to this WooCommerce problem. We will not add it to our theme functions.php file since we hope that it will be fixed in the plugin future updates.
Regards
Hi,
If I want to use YITH Color and Label Variations plugin instead of the build in feature. Is that possible or will it mess it up? If it is possible, how do I turn the default off?
Hi,
What exactly do you want to turn off? Please, provide some screenshot for better understanding.
Regards
Maybe it’s me that don’t understand it right. I would like to use the YITH Color and Label Variations plugin. Is it possible to turn off the build in color variations see this link https://cl.ly/263s0l2R2Y0H
Sure, you can simply not use our variation swatches at all.
How can i change which products show in the related products on the Product page
Hi,
This function comes with WooCommerce plugin and here is an article from its documentation that will help you understand how it works https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Regards
Hi, Just purchased your theme a couple of days ago and have come across the following issues:
1). When in a category the drop down under the category title is not working on standard iPod however it is working on an iPod Pro as seen here https://gyazo.com/b68d49141d3672eec707bcec21810b53
2). On my mobile device IPhone 6s when clicking on (Show Sidebar) it seems To be trying to display a second image which shouldn’t be there as seen here https://gyazo.com/291377e80598f1794e444660c6de2579
Some help in resolving these issues at your earliest convenience would be most appreciated.
Regards
Hello,
Thank you for purchasing our theme.
1. You just need to reload the page if you test it after browser resize. It will work correctly on a real device.
2. Could you please provide us your website link where we can see this issue?
Regards
Hi, I have done the above! http://accessories4mycar.co.uk/
We see some extra image added to the widget that makes this issue on mobile devices https://gyazo.com/bece7e3de3be26105699071bb7ba1334 Maybe it is added by some of the installed plugins. Try to disable them all one by one to detect which one causes it.
Hi, When in a category the drop down under the category title is not working on standard iPod however it is working on an iPod Pro as seen here https://gyazo.com/b68d49141d3672eec707bcec21810b53
I have already mentioned this in a previous post which in return was told to refresh the browser which I already knew to do in the first place (It simply doesn’t work) This has been tested on an actual iPad…Please advise.
Regards
Could you please test how it works on our demo as well?
Yes I have and it doesn’t work on it either.
Yes, now we see the issue. Will be fixed in the next theme update. Sorry for troubles.
Thank you,
However telling me that it will be fixed in the next theme update is not acceptable and would dearly appreciate that it was looked into at your very various convenience.
Regards
If you need it asap, create a topic on our support forum and our specialist will give you an instruction how you can fix it earlier. Note that our next update will be released next week. https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, where doing some pagespeed testing. and one thing is slowing down.
The following images are resized in HTML or CSS. Serving scaled images could save 68.3KiB (88% reduction).
https://pro-deal.nl/wp-content/uploads/2017/06/wood-gallery-placeholder.jpg is resized in HTML or CSS from 1200×1200 to 220×220. Serving a scaled image could save 20.4KiB (96% reduction). https://pro-deal.nl/wp-content/uploads/2017/11/logo-e1510946610703.png is resized in HTML or CSS from 550×186 to 220×75. Serving a scaled image could save 16.5KiB (83% reduction). https://pro-deal.nl/wp-content/uploads/2017/06/wood-blog-placeholder.jpg is resized in HTML or CSS from 1140×696 to 388×237. Serving a scaled image could save 16.3KiB (88% reduction). https://pro-deal.nl/wp-content/uploads/2017/06/wood-product-paceholder.jpg is resized in HTML or CSS from 700×800 to 276×315. Serving a scaled image could save 15.1KiB (84% reduction).Serve the following static resources from a domain that doesn’t set cookies:
https://pro-deal.nl/wp-content/cache/autoptimiz ... autoptimize_bbb2b6b849f7bd33ac03ee740a9e3d3e.css https://pro-deal.nl/wp-content/cache/autoptimize/js/autoptimize_e956a459f47c3c484b21cd8216cf960e.js https://pro-deal.nl/wp-content/uploads/2017/06/betalingen-Pro-deal.png https://pro-deal.nl/wp-content/uploads/2017/06/brand-Louis-Poulsen.png https://pro-deal.nl/wp-content/uploads/2017/06/newsletter-new.jpg?id=220 https://pro-deal.nl/wp-content/uploads/2017/06/wood-about-us-bg.jpg?id=217 https://pro-deal.nl/wp-content/uploads/2017/06/wood-blog-placeholder.jpg https://pro-deal.nl/wp-content/uploads/2017/06/wood-gallery-placeholder.jpg https://pro-deal.nl/wp-content/uploads/2017/06/wood-o-background.svg?id=215 https://pro-deal.nl/wp-content/uploads/2017/06/wood-product-paceholder.jpg https://pro-deal.nl/wp-content/uploads/2017/11/Naamloos.png https://pro-deal.nl/wp-content/uploads/2017/11/betaalmogelijkheden.png https://pro-deal.nl/wp-content/uploads/2017/11/betalingslogos-1.png https://pro-deal.nl/wp-content/uploads/2017/11/logo-e1510946610703.png https://pro-deal.nl/wp-includes/css/dashicons.min.css https://pro-deal.nl/wp-includes/js/jquery/jquery.jsResources with a ”?” in the URL are not cached by some proxy caching servers. Remove the query string and encode the parameters into the URL for the following resources:
https://pro-deal.nl/wp-content/themes/woodmart/fonts/fontawesome-webfont.woff2?v=4.7.0 https://pro-deal.nl/wp-content/uploads/2017/06/newsletter-new.jpg?id=220 https://pro-deal.nl/wp-content/uploads/2017/06/wood-about-us-bg.jpg?id=217 https://pro-deal.nl/wp-content/uploads/2017/06/wood-o-background.svg?id=215 https://secure.gravatar.com/avatar/1faf8bc9c8e6f256adc3cfbf6385838e?s=32&d=mm&r=gwhat can we do about it?
Hi,
As it is stated in the messages you got, you need to find these images on your website and resize to the exact size which wrote in the message. Other issues seem to be related to your server and not to our theme.
Regards
Please Help,
Error in “Our Latest Posts”
Warning: Illegal string offset ‘title’ in C:\xampp\htdocs\store\wp-content\themes\woodmart\inc\shortcodes\blog.php on line 120
Warning: Illegal string offset ‘meta’ in C:\xampp\htdocs\store\wp-content\themes\woodmart\inc\shortcodes\blog.php on line 121
Warning: Illegal string offset ‘text’ in C:\xampp\htdocs\store\wp-content\themes\woodmart\inc\shortcodes\blog.php on line 122
Hi,
We will fix this issue in our next theme update. For now, you can find a solution on our support forum https://xtemos.com/forums/topic/blog-php-warning-string/#post-25268
Regards
Hi guys, i love the theme, thx! 
Just quick question: how I safely remove Wishlist and Compare from my product option?
All best, P.
Hi,
Thank you choosing WoodMart 
You can simply deactivate Wishlist and Compare plugins in Dashboard -> Plugins.
Regards
Hello.
How to replace Woodmart Logo with my own Logo on “Theme Admin Setting Panel” for white label reason. Actually I am using theme for my client.
Its really urgent !
Regards,
Hi,
Could you please send us a screenshot what exactly you would like to change?
Regards
Hi,
You can hide it with this CSS code
.redux-container #redux-header .display_header {
display: none;
}
Add it somewhere in admin panel CSS files. For example in woodmart\inc\assets\css\theme-admin.css
Regards
Excellent supports on this theme! Thanks.
I want to make the “ADD TO CART” button on the single product page wider to align with the short description column; just like the “Login” “Register” button. Can you help me to achieve this? Thanks.
Hi,
Could you please provide a screenshot and your website link so we can check what we can do here?
Regards
please view the screenshot. I would like to have the the button size larger with larger font size; align with the divider line right below. Two screenshots: desktop view and mobile view. I hope this can be done. thank you. https://onedrive.live.com/?authkey=%21AJmvBwe1xBmDcHs&id=5AEABF5383DB31FB%211700&cid=5AEABF5383DB31FB
OK, we can try to prepare a custom CSS code for you. But we will need to see your website to do this.
Regards
please see reply posted on your forum https://xtemos.com/forums/forum/woodmart-premium-template/
Just answered your request on the forum/
Congrats for your 1000 sale. Keep up the good work!
Hi,
Thank you very much for supporting us! 
Kind Regards Xtemos
Where to change green color from topbar wrapp in to another color and also the menu opener color? Thank you.
Hi,
You can change top bar color in Theme Settings -> Header -> Top bar and the color for categories menu in Theme Settings -> Header -> Categories.
Regards
Thank you so much
You are welcome!
Hi there! Great theme, specially the builtin functions. A friend of mine is using this theme but he is facing problem with page speed. I also want to take advantage of $29 sale but I have a pre-sale question.
How to increase page speed. Which plugin would you recommend. Which cache plugin is suitable for this theme.
If you can mention, it will be a great. Also I want to know for how much time is this offer ($29).
Hello,
Thank you for being interested in our theme.
Page speed mostly depends on your website content. Means images, sliders, number of plugins with their JS and CSS files. In general, all our theme assets are optimized well. As for caching plugins, we use WP Super Cache for caching and CDN support and Better WordPress minify for all JS & CSS files.
The sale price will be available for next few hours only.
Regards
Hi at this moment we installed another theme but no satisfaction at al. My question is we have made allready 70 woocommerce categories , and what happens if we do install this theme with demo content. Will they still be there? and some pages to? i know from the theme rehub that if i install their demo content everything is gone. We will to setup an auction theme with dokan an a good base to work it out. What do you think?
Hello,
Thank you for choosing our theme.
Actually, any dummy content in WordPress themes should be installed on a fresh installation without any data. Otherwise, there may be some conflicts between two different contents (from previous and from new themes). So we can’t tell you exactly how will look in such case.
Kind Regards
Hi there, bro, how are you? I have very, very strange question – how i can DISABLE mobile and tablet version of theme? My clients wants to DISABLE it (wft – yes, i know
). She wants only Desktop version. Maybe we must edit CSS to disable it, yes?
Hello Dear friend,
Unfortunately, it is not possible to do this. Responsive functionality is not only about CSS but also in JS functions, all plugins like Visual Composer, WooCommerce and so on. It may require a lot of additional customization work to achieve it.
Kind Regards
How do we enable the full-screen search function for the tablet devices (vertically and horizontally).?For mobile phones is perfect.
Sorry I didn’t finished.For mobile phones is perfect the one we have
Hello,
What do you mean? Could you please explain in a bit more details?
Thank you
I mean why I can’t have this kind (https://screencast-o-matic.com/watch/cbXuIX2wSwkind) of searching for tablet devices (we are talking about 8 and 10 inches screens-we have enough space).
Sorry, but we have a different header and search on tablet on mobile devices. Main header with full screen search is not adapted for them.
Understood.
Another question:how do we correct this problem? http://prntscr.com/hgc8ub
Try this snippet
.woodmart-products-nav .woodmart-back-btn .woodmart-tooltip-label {
z-index:380;
}
Worked.How do we make the tooltip with border radius 2px? ( http://prntscr.com/hgcfir ,http://prntscr.com/hgcfpw, http://prntscr.com/hgcfwm, http://prntscr.com/hgcg2j).
You can use this code
.woodmart-tltp span.woodmart-tooltip-label {
border-radius: 2px !important;
}
OK.please move the toolptip a little on the left.Now it’s cropped. Also what about the border radius of other 3 tooltips (see images above)?
Try this also
.woodmart-tltp span.woodmart-tooltip-label {
border-radius: 2px !important;
transform: translateX(-2px);
-webkit-transform: translateX(-2px);
}
.tooltip-inner {
border-radius: 2px !important;
}
.tooltip {
margin-left:-2px;
}
Although I used .tooltip { margin-left:-2px;} I didn’t achieved my purpose: http://prntscr.com/hgi3zn. Everything else worked fine.
Try this code also
.woodmart-products-nav .woodmart-back-btn .woodmart-tooltip-label {
transform: translateX(-10px);
-webkit-transform: translateX(-10px);
}
.woodmart-products-nav .woodmart-back-btn .woodmart-tooltip-label:before {
margin-left:5px;
}
Perfect. I want to be enabled this cart layout http://prntscr.com/hgo3z7 on devices under 1024res.Is this possible?
Unfortunately, you can’t change it for mobile devices only.
ok.how we disable this link? http://prntscr.com/hgog5s
Use this code
.pswp__share--download {
display: none!important;
}
Thanks.Worked.Look at the image. http://prntscr.com/hgq9ra. I want to be always enabled under 1024res.
Use this code
@media (max-width: 1024px) {
.popup-quick-view .product-images .view-details-btn {
transform: none!important;
-webkit-transform: none!important;
}
}
ok.thanks Do we have a way to increase the size of related products under 1024px?http://prntscr.com/hguqmn..Now they look very small
Sorry, but we can’t change it with CSS. It displays 3 products per screen on tablets and 2 on mobile devices.
At least can we move the icons downwards? http://prntscr.com/hgw5yj, The same applies to this:http://prntscr.com/hgw6oq.
Try to add this code
@media (max-width: 1024px){
body div.product-list-item .woodmart-buttons {
top: auto;
bottom: 5px;
}
}
.woodmart-hover-base.product-in-carousel .woodmart-buttons {
position: static;
-ms-flex-direction: row;
flex-direction: row;
justify-content: center;
}
Ok about the first photo. The second one? http://prntscr.com/hh5bus
Use this code for desktop only
div.product-list-item .woodmart-buttons {
top:auto;
bottom:10px;
}
Hi.I noticed that I can’t enable the countdown timer on a variable product.Maybe I missed something. http://prntscr.com/hhm2ph http://prntscr.com/hhm3hx http://prntscr.com/hhm3m8.
Sorry, but it can’t be added to variable products. They have a lot of sale prices and schedule dates.
Hello.How difficult is to darken the background every time we activate the dropdown login/register menu? http://prntscr.com/hhrsl8
Hi,
Sorry, but it requires additional JS customization since it can’t be done with a CSS only.
How do we correct this problem? http://prntscr.com/hi3vej http://prntscr.com/hi3vmq http://prntscr.com/hi3vqi
Hi,
It seems that you have modified the product layout but their tooltips are defined in JS files so you will need to custom JS functions too or hide these tooltips at all. They are not designed for your custom layout.
Regards
All the changes I have made to the product layout I’ve done it with the CSS code you gave me.I didn’t have the knowledge to do it by myself.So I can’t l leave it like this.Even if I want to hide it I don’t know how to do it.So give me the easiest solution.
Use this snippet to hide them. Sorry, but they can’t be shown correctly in that place.
.owl-carousel .woodmart-hover-base .woodmart-tooltip-label {
display: none;
}
Even after removing all the custom css the problem exists if someone whats to use other language than English http://prntscr.com/hi4l38
Yes, we see the problem. Are you able to write some shorter word here? Or maybe we can reduce the font size for tooltips in this case?
OK. I am fine for now disabling the tooltip. I want to change something.You gave this code for breadcrumb:
@media (max-width: 1024px) { div.single-breadcrumbs-wrapper .woocommerce-breadcrumb .breadcrumb-last { display: inline-block; font-weight: 600; } Do we need to change the code in purpose to display the word “shop”? http://prntscr.com/hih0bk Now only the product appears. Thank you
div.single-breadcrumbs-wrapper .woocommerce-breadcrumb .breadcrumb-link-last {
font-weight: 400;
}
div.single-breadcrumbs-wrapper .woocommerce-breadcrumb a:after {
content: "/" !important;
}
div.single-breadcrumbs-wrapper .woocommerce-breadcrumb .breadcrumb-link-last {
margin-right: 6px;
color: #8e8e8e;
}}
Most likely there is some issue in Permalinks settings and the shop link is not shown in breadcrumbs. Here is an article that should help you https://wpml.org/faq/visiting-product-breadcrumb-including-shop-link/
thank you for the link.Now something else: How do we make the label size smaller under 550 px?Also http://prntscr.com/hilv40. Can we move the label “ho”t at the bottom of the image and the other two labels near to the top (under 550 res.) so the image is visible in lower res devices?
You can use this code
@media (max-width: 550px) {
div.single-product-page .product-image-summary .product-labels {
top: 0;
bottom: 64px;
}
div.single-product-page .product-image-summary .product-labels .featured {
position: absolute;
bottom: 0;
margin-bottom: 0;
}
div.single-product-page .product-image-summary .product-label {
font-size: 10px;
padding: 3px 6px;
min-width: 35px;
}
}
the snippet worked .Thank you
I am trying to translate this text http://prntscr.com/hiso3j Where can I find it?It’s not inside the woocommerce po file.
You should be able to find it in the WooCommerce po file since it is related to the plugin. Try to update the plugin to the latest version and click “Sync” on its PO file in Loco Translate plugin.
it worked.Thank you
Hi, in the quick view popup is it possible to make the background fixed (not scrolling) ?
Hi,
What background do you mean? Could you please send some screenshot?
Thank you
I opened a ticket
Hi there, I love your theme. Just started playing around. Where can I change the layout of the responsive view? I use boxed version and I like to have this page https://woodmart.xtemos.com/shop/ as home on my mobile. Means where can I get rid of the slider and the feature like (01. Choose products …)? Cheers
Hi,
Could you please provide us some screenshots of what exactly do you want to hide on mobile devices?
Regards
Hello there. I am using the Pitchprint plugin. Theme settings in AJAX Add to cart option is active. On the product page, when I click on the add cart button The other buttons are cloning.
Help please. Where is the problem ?
http://www.craftprintshop.com/shop/kartvizit-ekspress/Hello,
Most likely that this plugin is not compatible with AJAX adding to cart. Better to disable this function if you want to use this plugin for your website.
Regards
Every code you gave worked well.Thank you
Hi, how do we disable the top bar under 1024px; Tried the snippet
@media (max-width: 1024px){ .topbar-wrapp.header-color-light { display: none; }}.
which worked well but also made this button (http://prntscr.com/hg2d5d) stop working.
Hi,
Try to use this code instead
@media (max-width: 1024px) {
.topbar-wrapp {
height: 0 !important;
}
}
Regards
Worked well.Another question.How do we increase the size of the arrows and also move them away from the shop icon.One to the left and the other to the right a few pixels away.Now they are very close and very difficult to touch on lower res devices. http://prntscr.com/hh69ep
We will consider improving this in our future updates.
ok thank you
Hi. I don’t see the “jewelry demo” in the drop-down for dummy content.
Nevermind, I see I need to download the latest version. Thanks!