189 comments found.
Hello,
I have installed a long time ago the Van Theme (like since 2016) but I never did an update of the Theme because there is no automatic update on Wordpress. (here is my website: www.booster2success.com)
I saw that the last update of the theme was July 2023, how can I get it? If I install it, is there any risk of bugs on my current pages?
Thank you for your answer Emmanuel
Hello,
I purchased theme provided by you and I like it a lot. Unfortunately I have an issue with it. After the activation of the theme, WP shows me this message: This theme requires the following plugin: Van Core. So my question is where exactly have to install the van-core? Can you write me please step by step? I tried to istall it in plugins but it didn’t worked.
I see that in the Docs is mentioned child theme but unfortunately I can not see it in the instalables. I see only van.zip and van-core.zip. May I ask you to help me too?
Thanks in advance for the help.
Best regards,
Contact me via telegram @truongcantn, I will help you!
Hi,
I’d like my money back on this product as it’s not fit for purpose. It requires a plug in update to van 1.3 which is not available. I don’t believe this product shield be on sale any more.
I can’t upload my own logo onto the site which is a basic requirement.
Thanks
How do I remove the black band on the pages and the blog post?
Hi I purchased the theme three years ago, however the visual composer needs an update and is asking to be purchased. Wasn’t it included in the theme?
Hello, please contact support for update Visual Composer.
Thanks
Any future updates for this theme?
Hello, we are updating this theme, Thanks
Hi, I have checked and see the google captcha over button submit button. Please contact us via live chat https://www.themestudio.net so we can help you. Thanks
Hey! How can i get more store-items on the frontpage/store?
Please explain more or contact us via live chat https://www.themestudio.net so we can help you. Thanks
Dears, I have downloaded the themes but I couldnt found the Child Theme
Please update
Dear, Don’t worry! We will add the Child Theme with the next update. Thanks!
Hi there,
I have installed the theme but I have a lot of problem with this:
1. I dont see on the backend the menù’ “VAN OPTIONS”
2. I can’t Install the plugin Visual Composer because It apperas this message “The download was not successful. It’s not provided a valid URL ”.
I have sent my data admin here http://support.themestudio.net/forums/
Best regards
Hello! Please reply on our forum! Thanks you!
Your domain is down, which means the vancore can’t be downloaded.
Hello! We are updating! It will be come soon! Just wait themeforest review. Thank you!
I see there are a few older comments about the instagram feed photos being squished and the next/previous buttons not working properly. We’re running into those issues as well. Has a fix been found? Thanks.
Hello! We are updating! It will be come soon! Just wait themeforest review. Thank you!
When is the next update coming? The outdated woocommerce files are starting to mess up… 
Hello! We are updating! It will be come soon! Just wait themeforest review. Thank you!
When comes update for new woocommerce?
Hello! We are updating! It will be come soon! Just wait themeforest review. Thank you!
Same question like olephb: When is there un update planned?
Hello! We are updating! It will be come soon! Just wait themeforest review. Thank you!
When comes new theme update? I god message about outdated files for WooCommerce compatibility
Hi, I just purchased this theme and installed on my wordpress website. But VAN options doesn’t save any changes. (it’s waiting but never finish) How can I fix that?
When I try to change from Appearance>Customize>Blog settings, it shows “Setting does not exist or is unrecognized.” I tried with latest version 4.7.3 and 4.0.16. Neither of them worked. Also deactivated all the other plugins.
Hello,
I’ve get you an answer back via email. Please check and let me know if it doesn’t help.
Cheers
Hello, we installed the theme and want to install the child theme. But there isnt a child zip in the files. there is a VAN and VAN-CORE file – but both are not child themes. Can you please check? thanks
Hello,
Apologies for the delay!
I’ve uploaded here: https://drive.google.com/open?id=0BxOI4RgTxjlLa0paWWFBV3ZLUU0
Please check it out and let me know if this doesn’t work.
Thank you!
stylesheet
Hello,
Is there anything I can help you with?
YOUR CUSTOMER SERVICE SUCKS.
I have an issue with the side bar (and a question about a search bar) and I’ve reached out to you about 8 times at least over the past 3 (almost 4!) weeks and I never heard a thing back. I’ve purchased the theme AND a support contract.
You don’t even have the courtesy to say you’re too busy or that you can’t help me.