As I only purchased this yesterday my purchase is not yet showing in the dropdown, but when I look at the support page now it states support is included, so is it really required for me to get a refund and then re-purchase? It states I have 6 months support from 14th August 2018?

Thanks just received the refund email, as soon as the amount has been credited to my account I will re-purchase. Many thanks for sorting this out.

Hello,

Thanks for contacting us. The logo height will be set automatically so there is no direct option for this. But we can set it via custom CSS code easily. Please contact us via our official support system at http://support.thememount.com/ so our team member will guide you on this.

Thanks, Bob

Hello,

Thanks for pointing this. Actually we already tested our theme with W3C rules and it was already 85+ at that time. But the rules are changed now so it’s showing errors now.

I will forward this to my team and will correct this.

Thanks, Bob

Hello,

We are not very clear about your requirement but I think you want the small icon that indicates dropdown exists on main menu. For this we will provide you code so you can add it and it will be done.

We recommend you to contact us via our official support system at http://support.thememount.com/ so our team member will guide you on lthis.

Thanks, Bob

Hello,

Thanks. Currently there is no plan for this feature but I will forward this to my team and will discuss with them.

Thanks, Bob

Hi,

that’s awesome! Thank you!

Hello,

Thanks for contacting us. Yes the message is appearing and showing old template files. But this is false alarm so you can ignore it now. We are already using latest code and the Shop page will work perfectly without any error. There is only version different in WooCommerce template files so this error appears. You can ignore it now.

Also we are going to release new update in some days so it will be solved too.

Thanks, Bob

Hello,

Thanks for contacting us. There is no direct option for this but we can do this via custom CSS code. Please contact us via our official support system at http://support.thememount.com/ so our team member will guide you on this.

Thanks, Bob

Hello,

We didn’t stick the menu because mobile and other devices has small display and the stick menu will take extra space on display. So we didn’t stick it. Hence we can help you on this. Please contact us via our official support system at http://support.thememount.com/ so our team member will guide you on this and provide you proper solution.

Thanks, Bob

Hello,

I checked the code and found that another CSS is overriding our custom CSS code. So we need to add !important in our code. Here is updated code:

Thanks, Bob

Perfect! Thank you Bob. I appreciate your help.

Glad to hear it works

Hello,

Thanks for contacting us. I think you are referring the Titlebar background image. If so than you can edit it easily. You can set different image for different pages easily. Please contact us via our official support system at http://support.thememount.com/ so we will guide you properly on this.

Thanks, Bob

Hello,

Yes right. But for your conformation, we recommend you to contact us via our official support system at http://support.thememount.com/ and send us your requirement so our team will create and show you sample page so we both can be sure for what you need.

Thanks, Bob

I’ve opened a support ticket explaining my thoughts but also i have some errors while importing a demo with the result of not being able to install any demos but haven’t got a reply for several hours now and its kind of urgent Thanks

Hello,

We are from India so currently our office is closed as it’s night now. You will receive reply tomorrow morning.

Sorry for the trouble.

Bob

Thanks for your great comments. Glad to hear you like our theme. Please provide us 5-star ratings as it will help us a lot

Yes please i need it now

i sent an email to your support team, i hope to receive an answer today, thank youu (i add the purshase code in the email as asked)

Thanks

Thank You

Thanks AstroTemplates : )

Thank you: )

Thanks

Thanks

Thank you so much

Thanks