211 comments found.
I am looking for where to edit the “connect with us” on the footer. Where do I enter my facebook url. I only see field to add #,facebook which will cause the F icon to appear but there is no field to enter url.
Hi,
Thanks for using our theme.
The # is link url of icon facebook. You should enter: http://facebook.com,facebook We do some php code that make you can use this structure.
Please send email to themetrademark@gmail.com if you need anything else.
Thank you once again.
Hj; Could you give me the instruction when people fill the contact form…Where can I check these information?
About the contact form, You can view this screenshot: https://drive.google.com/file/d/1mVONFYH4ofyWZLtiP2vYDz1UQ3SNZIL5/view?usp=drivesdk
After enter your email address into contact form, email will be sent to your address, Please send email to themetrademark@gmail.com with your wp-admin account, our supporter will help you.
Thanks
Hello, I just bought your theme. But the register section seems not working. Could you give me the instruction for this. 1. When i try to register, i received the text “please do not vacate any required information”, but i put enough already. I tried many times. 2. Where is the place I can find the information which people registered??
Hi phuongtruc,
Thanks for using our theme.
And the issues you have sent feedback, we will check and update it in the next version.
Please let us know if you have other troubles.
Best regards
Hi; I bought your theme and I dont understand about translation tool. Is it AUTOMATIC translation. Can i make a translation by myself since the automatic translation is not right and proper??? Hope to hear from you soon!
Hi,
This is auto tool, just need to activate and setting it, your site will be auto translated.
Thank you
registration form doesn’t work so many errors only in demo it looks good and so many things don’t work properly
Hi Asti,
We are so sorry for that, the issues will be updated in the next version.
Please send feedback to themetrademark@gmail.com, if you see any issues, we will check and update.
Thank you very much.
can i get a refund?
Hi,
We are so sorry for the delay reply, We have started work after the weekends. And your issues I guess you are missing some steps. So the demo is not nice.
Our supporter will check and answer you ASAP.
Thanks for your sympathy.
I just purchased the edumart-education WP theme. I’m trying to load all the defaults like the live demo has but can’t.
Earnyourpd.org
Please help
melvinrobinson@earnyourpd.orgWhen I do the demo import, I get a pages of broken code.
Hi,
We are so sorry for the delay reply, We have started work after the weekends. And your issues I guess you are missing some steps. So the demo is not nice.
Our supporter will check and answer you ASAP.
Thanks for your sympathy.
Hai, Purchase codes a9d94fc1-164e-41c9-9bd1-9817a0b17be4
I want to eliminate currency features and translation. I disable in Styling Options – Enable or disable language translate and Enable or disable currency option on header but not work. what’s the solution?
Hi,
Can you send to us your wp-admin account via email: themetrademark@gmail.com? Our supporter will help you.
Thanks
hi, I’ve sent an email via fitriadimailbox@gmail.com
Ok, we got it.
Thanks
hi, when can i get the requested support
We are on GT+7, So you can send email anytime, we will answer you ASAP.
Thank you very much.
whether you forgot or amnesia if I have requested support via email fitriadimailbox@gmail.com 6 days ago but not yet completed
Hi,
We are so sorry, Since we have too many emails, your email is accidentally pushed far.
We will answer you ASAP
Thanks for your sympathy.
Hi, A good theme. sorry, I’m having trouble When I try to register through the “Student Login” tab, I have tried many times but still failed (Please do not vacate the required information!). help please. thanks
I have sent a message, and have not answered..
Hi,
We are so sorry, we are on GT:+7, we have just started work, we will answer your questions soon.
Thanks
okay, i’m sorry. I just wait
Thanks for your sympathy.
Could you please kindly include instructions on how to edit slides and slideshow on home page of the Edumart theme? Also, the icons used in sections like ‘VG Why Choose’ do not pull icons from fontawesome.io. Is there another icon source?
Thank you.
Hi,
We are so sorry for the bad guide, Can you send email to themetrademark@gmail.com? Our supporter will help you build this plugin.
We will try to update document soon.
Thanks
Hi..
WPBakery Page Builder is not working. need to update
Wanted Purchase key to update.
Help me out.
Hi,
Can you send email to themetrademark@gmail.com? Our supporter will help you update this plugin.
Thanks
Purchase code – a216662c-04d8-4965-a3c3-86069320aaf0
I have installed & activate this theme. It is activated from the admin but unable to open pages on front. We are getting loader only. Please check the below link for ref. http://r4melearnings.com/wp/a-homepage-section/The same page is working on wordpress default theme. So do I need something more after activating this theme.
Dear ankur.
Can you send me wp-admin and your problem via email: themetrademark@gmail.com. We will review and help you.
Thank you so much.
hello, could you provide an instructions?
Hi,
Can you let us know what troubles are you facing now?
Thank you
how can i edit the course? there are some code likes”[vc_row el_class=”inner-banner” bg_image_custom=”10”]”
ah.. you can try to read this guide: http://verga.themetrademark.com/visual-composer. Please send email to themetrademark@gmail.com if you have any troubles. Our supporter will help you 
Thanks for using our theme.
Sir here I am asking you for help and you are not replying to me. What’s that? Will you help me to fix the issues or not
Hi there,
We are sorry for the delay, Can you email to themetrademark@gmail.com? Our supporter will help you.
Thanks for your sympathy.
can i ask … the green menu headbar can i change it to blue color ?
Hello yawkeanhuat.
Yes you can change it easy. we will guide change it. you just need style on theme option.
Thank you so much.
s
Hello, Team, i Have purchased your design so now show panels of students log in as soon as possible.
Hello, The website is not imported as it is shown in demo plz import that. I have send your email so that i can send you an site details
Plz send your email so that I can send you site credentials and you can fix the error.
We are sorry for the delay, Can you email to themetrademark@gmail.com? Our supporter will help you.
Thanks for your sympathy.
Sorry team But I Want my refund for this purchase. worst service i ever saw on Envato
We are really sorry.
On the weekends we are often overloaded, so we could not respond to you when we receive your request.
Most of our regular customers email directly to envato’s support team if there is no way to contact us. Sorry to receive your refund request, we only refund if the theme is faulty without receiving support from the manufacturer. You can refer to it here: https://themeforest.net/page/customer_refund_policy
We look forward to receiving your email at: themetrademark@gmail.com
Thanks for your sympathy.
does it support forum ,BBpress,woocommerce
No, we don’t support forum.
Thanks
Hello team could plz tell my query which I uploaded last weak?
We are so sorry, we are working for updating this feature.
Thanks for your interested.
how much time will it take to update?
how much time will it take?
Hi, We have new version of theme, this version is updated the feature you want , you should download the newest version for enjoy it.
Thanks
GLWS !
Thank you so much.
