12899 comments found.
Interested in this theme for myself. I was looking at the different pages and I really like the single product with shadow. Is there a way to use that as the default for all products in the settings?
Example: https://woodmart.xtemos.com/shop/furniture/char-with-love/demo/electronics/?opt=product_shadow
Hello,
Thank you for being interested in our theme.
Sure, these product pages on our demo are just examples of how you can configure them globally via Theme Settings.
Regards
Hello! Firstly, thanks for the best ecommerce theme! Secondly, I have a problem. Affilate Ultimate Pro. It appeared in the menu My Account. When I click on the link in the menu, the Wishlist name becomes Affilate. And it turns out 2 Affilate. You understand what I mean?)
Hello there,
Thank you very much for your comment.
Could you please provide us a link to your website and describe us the steps to reproduce this problem?
Thank you in advance.
Hello, again! I’ve just purchased(my client did) your theme and started working with it and found a serious issue: a setting of “none” for the sidebar on any page is not respected and instead defaults to “Main widget area”. I can make an empty sidebar and use that as a workaround in the meantime, but please address this. Or is there something I’m not doing right? This happens both with a demo loaded and on a fresh install. Thank you!
Hi,
Thank you for purchasing our theme. You can use Sidebar position option to disable the sidebar at all.
Regards
Hi, since your theme has got a Digital Shop variation, it would be nice to have the option to disable the Quantity field for the products. At the moment I had to edit the functions file manually. Just one feature you could add in the next version. Many thanks
Hello,
Thank you for your feature request. We will consider adding it in our future theme updates.
Regards
Nice theme. how long will you continue to update your theme.
Hello,
We will always update our theme and never leave this project without new features, versions and bug fixes 
Regards
please how can i align all my products layout to be equal it not looking nice at all i want the base to be all equal like auto minimize product title to make all product layout please i need help
Hi,
Could you please provide some screenshot and link so we can better understand your request? And sorry, but our theme doesn’t have auto minimize option for product titles.
Regards
hi i bought woodmart theme please can u tell me how can i update my theme best regards
Hi,
Thank you for purchasing our theme.
To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ Also, we suggest you make a backup of all your files before any update.
Regards
thanks its working
1. What is the best way to hide the featured image on a single product?
2. The “Additional Information” section isn’t showing for any of my products. I see the header, but none of the attributes I added are showing. How can I fix this?
Hi,
1. You can hide it with a CSS code. Could you please provide us a screenshot from your website what exactly do you want to hide so we can prepare a snippet for you?
2. Could you please provide us a link to your product page so we can check it?
Regards
Hi.How can we achieve this? before http://prntscr.com/hmy16n after http://prntscr.com/hmy1de In other words, I want the two vertical lines to be always at the same position.
Hi,
Try to do this with the following CSS code
.topbar-menu li.menu-item-register {
min-width: 204px;
}
.topbar-menu li.menu-item-my-account > a {
padding-right: 4px;
}
Regards
Thank you.
Do you know why after login the two lines have a different position? http://prntscr.com/hn0wnp
Try to replace with this code
.topbar-menu li.menu-item-register {
min-width: 204px;
}
.topbar-menu li.menu-item-my-account > a {
padding-right: 4px;
min-width: 204px;
}
Perfect
Weird..Adding a product to the cart and I see this image again http://prntscr.com/hnfh9g.Check the cart page.How do we solve it?
It happens because the cart widget text is bigger when you have different items in the cart. And it is natural that bottom part is going wider. How do you want to solve it?
I want the two highlited vertical lines to be at the same position all the time.
But it is not possible since they are in different sections of the header and depend on the width of their contents. We don’t know how to do this.
Hello, I noticed that when a client is in the checkout process the cart icon is disabled.What should I do If I wanted to enable it?
Yes, we disabled our shopping cart widget on cart and checkout pages to not duplicate the data on the cart page in the widget. Unfortunately, there is no option to turn it on there.
What is the code to disable this line? http://prntscr.com/ho9kfj
Use this code
.topbar-menu .item-level-0, .topbar-menu .menu>.menu-item-language {
border-right:0!important;
}
How do we change the color of the dark layer? http://prntscr.com/hp6fmb
Hi,
You can change it with code snippet
body .mfp-bg {
background-color: #000000;
}
How do we move this label to the indicated position? http://prntscr.com/hq2jln
Try to replace your custom CSS code from
@media (max-width: 550px) {
div.single-product-page .product-image-summary .product-labels .featured {
position: absolute;
right: 0;
bottom: 64px;
margin-bottom: 0;
}
}
to
@media (max-width: 550px) {
div.single-product-page .product-image-summary .product-labels .featured {
position: absolute;
right: 0;
bottom: 120px;
margin-bottom: 0;
}
}
Regards
Is it possible for AJAX Add to Cart to also collect information of extra fields like notes? I have added an extra note field in the product page but the AJAX functionality does not transfer this data to the cart.
Thank you.
Hello,
Sorry, but initially our AJAX request script is not aware of any extra fields added by some additional plugins or with additional code customization so there is no easy way to do this. If you use some extra fields then you will need to disable AJAX for single product pages.
Regards
Hello. Please how can i deactivate the popup email subscription form window that comes up when the page is visited
Hello,
You can edit it from Theme Settings -> Shop -> Promo popup.
Regards
Love the theme, and have spent a lot of time exploring it. I have a few pre-sale questions though:
1. How can you disable “Related Projects” within each project? Or customize which related projects show up?
2. Is it possible to change the Portfolio URL to something else? I’ve seen other themes that allow you to change this to “learning” or “artwork”, so that when viewing a piece of artwork, it is www.website.com/artwork/image1.
Thank you.
Hello,
Thank you for being interested in our theme.
1. You can easily disable related projects sections from Theme Settings. If you want, you can simply put projects gallery for each project with Visual Composer and choose which items to show.
2. Yes, you will be able to change this page permalinks slug. If you will have any difficulties, just contact us and we will help you.
Regards
1. Where in the project settings? I was never able to find this on Basel. I haven’t seen it under “Portfolio” in “Theme Settings”.
2. When using Basel in the past, I also was never able to find where in Permalinks I could change this. I’ve seen “Common Settings” “Optional” and “Product Permalinks”, but never anything about portfolio.
Hi,
1. We have added this option in our recent updates https://gyazo.com/b9d424fcd32823cc79aac2e776a7dce5
2. Unfortunately, there is no option in Permalinks settings. You will need to change it in our theme code. Just one line of code
Regards
Hi xtemos,
Thank you for this. I purchased the theme and will begin applying to my wordpress site.
Another question for you though: What is the best way for me to set up separate Shop pages, based on specific product characteristics (like Category)? Using a single Shop page won’t make sense for my marketplace, as I sell 3 unique kinds of products, so will require 3 separate Shop pages.
What would be the best way to do this, while still enabling filtering of products?
Also, for your second point regarding changing theme code. Are you saying to add the line of code you included in the picture in Additional CSS? Or in Editor? Where should I input that code, and where should I specify the new name for “Portfolio”?
Hello,
Thank you for purchasing our theme.
1. WooCommerce can have only one main shop page unfortunately, you can’t create more shop pages with different styles on your website. In this situation, you may use WordPress multisite functionality and create totally different stores with different products and settings.
2. Portfolio slug can be changed in the file `wp-content/plugins/woodmart-core/post-types.php`.
Regards
Hi
1. I have created the vertical categories on the home page and I am using the mega menu and added the html block for “Menu-category-4”. When I edit the page I could not locate the background image so that I could use my image for replacement. I tried finding for nearly an hour without success. Please help me locate it.
2. Also I noticed that “Menu-category-4” block looks blur for the text displayed. How to also fix it.
Thank you
Hello,
1. Do you mean that you can’t find this image when you editing your HTML Block in Dashboard -> HTML Blocks -> Menu category-4? Could you please provide us a screenshot of the image you are trying to change?
2. Please, provide us a screenshot and a link where we can see this issue.
Thank you
Hi,
This image is uploaded as a background image for the row that contains all this block’s content.
Hi
I checked and I tried to upload a new image to overwrite the sample image on my site. I found that after using the new image, the menu is still showing the sample image. I just found in the source code that the image source comes from your server. Please see screenshot – https://ibb.co/bsUDUm
How to fix that? Thanks
Hi,
Did you upload it for the row on this HTML Block? Could you please provide us your admin access on our support forum so we can check it? https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Thank you for the info. I finally managed to upload the new image from the HTML block and it is showing up. The text for the categories in this menu is dark and when using dark background I can hardly read it. I could not find the text color editor in the HTML block. Can you help me locate it. Please see image: https://ibb.co/e9g7N6
Hi,
You are able to set light color scheme for dropdown texts for this menu item while editing it in Appearance -> Menus.
Regards
Hi
Ok. I changed it and it looks good. Thank you again.
Hi, the system does not install any plugins and gives me this error:
“An error occurred while installing Revolution Slider: Impossibile copiare il file. revslider/admin/assets/css/rev_addon-admin.css.”
Thanks
Andrea
Hi,
Could you please provide us your admin and FTP access on the support forum so we may take a look at the issue? https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
to which address can I send you this data?
Andrea
You can create a topic on our support forum and send us this data using a Private Content field https://xtemos.com/forums/forum/woodmart-premium-template/
Hi, I sent the data. Announcements?
Sure, we have answered your request yesterday https://xtemos.com/forums/topic/plugins-are-not-installed/
ok, all right thank you
You are welcome!
Hi, presale qs
is there some sort of guide of how to get started with this theme and make it into a marketplace with one of those plugins you support for it ?
Hi,
Unfortunately, there no such tutorial in our documentation. You should find some useful information about the multivendors setup in the plugin’s documentation. We suggest you to use Dokan Multivendors plugin https://wedevs.com/dokan/
Regards
Hi there! Where do I remove the “Sale” labels from displaying in my homepage and on featured produtcs? I have only found options only for “Shop sale label in percentage”, “New” and “hot” options in products labels menu…
Hi,
You can remove all labels completely by adding the following code snippet to the custom CSS section in Theme Settings
.product-labels {
display: none!important;
}
Regards
Thanks!
Is there a way to use other menu icons beside font awesome?
Hello,
Unfortunately, our menu supports only Font Awesome icons.
Regards
Hi, do you recomend any plugin for gallery swatches? I have clever swatches but can’t set it into your theme.
Hi,
What do you mean by gallery swatches? Do you have any examples?
Regards
I mena that gallery images on single product change when you choose color. I use different theme now on page and i want to switch to yours. See example here. https://www.bubibottle.com/product/22-oz-650-ml/ if you change color image gallery below also change.
You can still use the plugin you are using with this theme. But in this case, our theme product images gallery with zoom feature will be replaced by the one added by that plugin.
Thanks. the plugin author will help me install it.
OK, contact us if you will have any additional questions or concerns.
will there be discounts on the purchase? I missed black Friday 
Hi,
Sorry, but we are not planning any discounts in the nearest feature.
Regards
Hi I have done the base import demo for the dummy content. However the choosing of versions on the left does not have default theme which you mention there. I want to use the default theme as shown on your demo site. The base theme I imported got no shop elements and I cannot use the shop, cart, checkout woocommerce elements and other shop pages. How do I get those pages and features. Thank you.
Hi,
You can click on “Activate base version” in the Dummy Content section to use it. As for WooCommerce pages, you can install them in WooCommerce -> System status -> Tools.
Regards
Hi
I did activate the button “Activate base version”. However the shop menu is not appearing and the 60 pages and features in the shop menu is missing. I do not want to use the default woocommerce tools which will not have the features in your themes. Please show me a way to get your shop pages. I need to activate some of the pages and also the codes for the elements.
Pages from Shop are actually all the same but with different settings. You can combine all types of shop pages via Theme Settings -> Shop. And for the single product page in Theme Settings -> Product page. If you want to create a similar mega menu dropdown as on our demo so here is a video tutorial that should help you https://www.youtube.com/watch?v=fWUe8wPLG2g
Hi
1. The woocommerce cart and checkout pages I created using the tools got 1/3 right column. How do I remove the right column to match your site cart and checkout pages which has no such right column.
2. Regarding the login/Register drop down menu, when I click the “create an account” link it shows 404 page.
3. My-Account page shows as 404 page
4. There are many pages which you showed on your demo theme under the shop menu does not exist in the pages section in dashboard. So it is very difficult for me to create the same as you have advertised. Please see the image for the missing pages: https://ibb.co/fQheFGHi
Regarding the first query, it should be removing the right sidebar from the cart, checkout and my-account pages in woocommerce pages. Thanks
Hi
I have managed to solve the first query. The answer was in the page settings. Thanks
Hi I also managed to solve the 2nd and 3rd issues. Thanks
Hi,
We are glad that you have found the solutions. As for shop pages, so all items from that menu are not real page, they are just examples of our theme options and features. Most of them you can configure in Theme Settings -> Shop and Product page sections.
Regards
