150 comments found.
Hi
please take a look at www.chapeau-lier.be, it isn’t working anymore.
thank you
Hello, the site won’t load anymore, started a few days ago.
Noticed that “Feelyd” found a workaround by adding a tag for google maps API. Is this the final solution? If so, how would you add this?
My support is run out, do I need a new license to get support when it’s this critical?
Thank you!
Hello,
Yes, Feelyd’s solution is the right one. You should find and change every Google Maps URL to http://maps.google.com/maps/api/js?key=[APIKEY]&v=3.
You also can create a topic on https://jellythemes.ticksy.com/ and we’ll be able to give you an updated version of this theme.
Thank you!
Thanks for getting back to me, figured it out
The issue is with the latest Google Maps.
If you force an earlier version by adding the following Tag, the template will work.
http://maps.google.com/maps/api/js?key=[APIKEY]&v=3Great!
Hi ,
Great template but it’s stopped working in the last few days.
Not sure why, but now the page won’t load. Has any of the elements stopped being supported ?
Declan
Hello,
I am sorry about this. We know about this issue and working to find a solution as soon as possible.
Also for this type of questions, please, create a topic at https://jellythemes.ticksy.com/ and one of our staff will be happy to assist.
Thanks you!
Nice work. I am thinking about buying this theme for a project, but my client has and will require longer descriptions for their food items on the menu pages. Is there a way to elegantly add longer descriptions, without losing the nice layout this theme offers? Example: Chả gig Chay (2 pcs) A vegetarian version of the Vietnamese egg roll with mung bean and tofu deep-fried and served with our vegetarian “fish” sauce.
Hello,
I’ve contacted our developer about this and I’ll get back to you as soon as possible.
Thank you!
Hello,
You can. Take a look at this example I’ve made for you: https://tppr.me/vFLMk.
Thanks, but the link is not working for me. Can we try that again?
Sorry about that. Here’s the right one: https://tppr.me/vFLMk
Hi, I’m Antonio. It seems that the google map has stopped working. Just so you have it in mind, I’ve solved it by changing:
<script type=”text/javascript” src=”http://maps.google.com/maps/api/js?sensor=false”></script>
to:
<script type=”text/javascript” src=”https://maps.googleapis.com/maps/api/js?key=____THE_API_KEY____&sensor=false”></script>
Kind Regards, Antonio B.
Hello Antonio,
Thank you!
If you have any questions or more bug fixes to share, please, create a topic at https://jellythemes.ticksy.com/.
Hi, I have purchased your restaurant theme and the contact form does not send to mail.php
We don’t provide support here, please use our forum to get help: https://jellythemes.ticksy.com/
Hi, i´m trying to install this template in my wordpress 4.9.1, but when i upload the theme folder to my server´s theme folder, wordpress says that there is no style sheet inside… I can´t find any style.css archive on my download, and trying to upload the theme as a .zip, wp gives an unknown error…
Hi,
Seem you’re misunderstand when purchase, it’s html template not wordpress theme.
WordPress theme version in here: https://themeforest.net/item/-elixir-restaurant-wordpress-theme/11209083
Jellythemes Team
Hello, how do I change the whole color of the page to red?
Thank you
We don’t provide support here, please use our forum to get help: https://jellythemes.ticksy.com/
bad service
Hi,
All authors have their support system and it’s similar with us. We have our own support system so we aren’t provide support in here.
Jellythemes Team
Hola, como cambio todo el color de la pagina a rojo?
gracias
Hello, how do I change the whole color of the page to red?
Thank you
We don’t provide support here, please use our forum to get help: https://jellythemes.ticksy.com/
Hola, me aparece el siguiente mensaje al intentar enviar el formulario de contacto a mi correo:
Email could not be sent due to some Unexpected Error. Please Try Again later.
Reason: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Quedo atento a comentarios
saludos!
Hello:
When I purchase this plugin, will I be able to get the demo files, pics, etc as well? Apologies for the question, usually I have the theme installed but this time I am going to install myself!
Just want to know if I will get the demo files because I want to change the restaurant theme pages periodically.
Many thanks, Sabrina
Hi,
It’s html5 template, it not wordpress theme version. You can get the wordpress version in here: https://themeforest.net/item/-elixir-restaurant-wordpress-theme/11209083?s_rank=13 .
For wordpress theme version, you can get demo data file as your wish.
JellyThemes Team
Thank you. I uploaded the jelly theme however I want the site to look exactly like the demo (I’m sure you get this a lot!). The pictures, everything like the demo theme purchased. Not sure if I uploaded the wrong file. Can you tell me where to look?
Thanks, Sabrina
I cannot upload the zip as it is telling me that I am missing the css stylesheet.
Hi,
It’s html version, it cannot use for WordPress version.
JellyThemes Team
HI,
Urgent please
Our responsive menu stopped working on iphone, http://www.warehouseoldtown.com/ when you click responsive menu not from home page on iphone, it does not open submenu or work. Clicking regular pages on menu works but the food menu items with sub items on iphone. They work on droid.Please help asap, I can send you access if you need to
We don’t provide support here, please use our forum to get help: https://jellythemes.ticksy.com/.
Also, we only provide support for purchase customers only.
Hi there, my images are blurred on http://www.royaldar.ca/new/, not sure why:
Purchase code: aff338f0-ee76-4b96-a6f1-2be75c4d0ea8
Can you help? Thanks.
Hi,
We don’t provide commerce image in template package.
JellyThemes Team
1
Hi,
i bought your template and it looks really nice,
i edited it offline and it looks good, when i upload it to the server, google maps doesn’t work anymore, is this a setting?
it is located at www.chapeau-lier.com
thank you
Hello, can you tell me please how can i change the website color to red. I bought this template for the red one and i cant change it.
We don’t provide support here, please use our forum to get help: https://jellythemes.ticksy.com/.
Hi
I am trying to send you attachments so I can show you my issue. I am using your product and the reservations and contact forms do not work. How can I send you the .php file? See below for the code – they used to work now and they are not working and I can’t seem to figure out why.
Mail:
<?php
if(isset($_POST[‘email’])){
$mailTo = “nirvani@nirvanisinc.com”;
$subject = “mail from web”;
$body = “New message from web
FROM: ”.$_POST[‘email’].”
NAME: ”.$_POST[‘name’].”
COMMENTS: ”.$_POST[‘message’].”
”;
$headers = “To: Elixir <”.$mailTo.”>\r\n”;
$headers .= “From: ”.$_POST[‘author’].” <”.$_POST[‘email’].”>\r\n”;
$headers .= “Content-Type: text/html”;
//envio destinatario
$mail_success = mail($mailTo, utf8_decode($subject), utf8_decode($body), $headers);
}
?>
Reservations:
<?php
if(isset($_POST[‘reservation_email’])){
$mailTo = “nirvani@nirvanisinc.com”;
$subject = “mail from web”;
$body = “New message from web
FROM: ”.$_POST[‘reservation_email’].”
NAME: ”.$_POST[‘reservation_name’].”
PHONE: ”.$_POST[‘reservation_phone’].”
DATE: ”.$_POST[‘date’].”
TIME: ”.$_POST[‘time’].”
PARTY: ”.$_POST[‘party’].”
COMMENTS: ”.$_POST[‘reservation_message’].”
”;
$headers = “To: Nirvanis <”.$mailTo.”>\r\n”;
$headers .= “From: ”.$_POST[‘author’].” <”.$_POST[‘reservation_email’].”>\r\n”;
$headers .= “Content-Type: text/html”;
//envio destinatario
$mail_success = mail($mailTo, utf8_decode($subject), utf8_decode($body), $headers);
}
?>
Hi,
Please help us and create a ticket in our system: https://jellythemes.ticksy.com/.
We only provide support in our system to keep all customers get support when purchase our items.
JellyThemes Team
i have been waiting for support for 3 days – can you please check my ticket
We just made a purchase for the Elixir – Restaurant Theme, but we realized that instead of the Wordpress Theme, we bought the HTML one.
I already openned a request directly to Envato 3 days ago, no response! Please, help!
Hi,
Unfortunately, we can’t do anything relate to sales. You will need wait response from Envato.
JellyThemes Team