12899 comments found.
Hi, i installed new version Woodmart and i’ve a problem – when a click save change in any Theme settings i get popup with info “There was a problem with your action. Please try again or reload the page.” how to check what is the problem?
Hello,
Try to disable all extra plugins except those that required for our theme and check again. If it will not help, please create a topic on our support forum and provide us your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
The problem is in FF, i try save settings in chrome and there is everything OK
Strange, try to clear your browser cache. If it will not help, then contact our support center for help.
Hi, how can i remove white space in mega menu on the side. so that menu will be 100% of cointainer. See screenshot https://prnt.sc/hpxbeu
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to achieve this
.sub-menu-dropdown > .container {
max-width: 95%;
}
Regards
That put menu to full width. I just want to be menu as it is but without extra background on left and right. See gren stroke in screenshot https://prnt.sc/hpxs18
Sorry, but we can’t change this with CSS and it may be possible with additional code customization.
Regards
Can you do that?
Sorry, we can’t do that since it will require core JS files modification. Try to change your menu item design from Full width to “Set sizes” and set your desired sizes.
Regards
I tryed but it wont align it to middle.
Sorry, but there is no other options for that.
ok thanks for info. Consider that in next update. I saw that few user searched for that option.
OK, we will consider it for our future updates.
Very nice theme overall! I especially like that it has Ajax filters that show on a phone! On some themes, the Ajax filters are hidden.
1- Please confirm that the Ajax filters are similar to the Yith Product Filter and can be applied by Product Attributes.
2- I have several filters that are currently done as List Dropdowns. Can the Sidebar filters look similar to what I have here, shown in the left column (See Seasons, Holidays, etc): https://houseandgardenflags.com/shop/
2- I would need to do some customizations other than css, such as adding product item numbers to the cart. I am not a developer, but if you can give me the code for these and advise me what page and where to put them on the page, I’ll be able to do that. I can also send you the customized code that I have for my current theme and ask if it’s compatible with your theme. Would these things be included in support? Thanks.
Hello,
Thank you for being interested in our theme.
1. We didn’t compare our filters with YITH Products plugin but our widget is based on default WooCommerce layered nav and it can be applied for all product attributes.
2. Sorry, but there is no such format for our filters widgets.
3. Additional code customization is out of our theme support scope.
Kind Regards
Thank you for the information.
Hi. Pre-sale question: I am setting a domain shop. I will have categories, but I will also have attributes that go across categories, like 4 letter domain (could be in any category) or extension (.com, .net etc.) or some other attribute that I would be setting. Would your theme be able to handle making those searchable and showing in filters for clients to narrow down? Can products be in multiple categories?
Hello,
Thank you for the question.
WooCommerce search mechanism can work with titles but not categories or attributes. But you will be able to create some filters by attributes you create for products and add a categories navigation to your shop page. And yes, you can have products in multiple categories.
Regards
Hello @Sascha, let me answer your question before Xtemos team will come.
1) First of all you can choose theme’s Demo with similar Menu. For exmaple, Demo default (as we see, there is this menu, but also there is another version of theme with similar menu – for example, Demo Fashion/Electronisc etc.) and to do the import you need to go to the page “Dummy Content”. Here you can find a simple form, where you can select a page to import. Firstly you have to choose Base content (required) and click “Import data”. This option sets up on your site a few posts with images, demo products, portfolio page with base projects and home page with slider like our demo site has. Import process of all the pages may take a few minutes.
After base install you may import some other page from all our home versions.
If you already did it and you have imported your version of theme, then you can do it easily:
Go the Theme Settings > Header > Categories Menu > and see this field – Categories menu (Use your custom menu as a categories navigation for particular headers). After this you can choose your menu for Categories.
What i did – i created new menu special for Categories and then i choose it from theme settings.
If your homepage has this Category Menu BUT it isn’t OPEN (because we can close it and with mouse click it will be open – it is great feature), you can EDIT page and there is option – ALWAYS OPEN CATEGORY MENU (maybe similar text) and you can CHECK it and Category menu will be always open for current page as is in demo, like a list.
I know, official answer will be more useful. It is just my experience.
Hello,
As always thank you for sharing your experience. It most cases it much useful than official answers 
Kind Regards
Hi there,
I wanted to know how to create the default demo shopping landing page sidebar category / product menu. Currently my site has the mega menu at the top but I would like this on the left hand side as it is in the demo. Can you please point me to the guidelines that show me how to do this?
Thanks, Sascha
Hello,
Thank you for purchasing our theme.
If you want to have the same layout as on our demo website we suggest you to use our dummy content import option. Here is a video tutorial that demonstrates how to install our theme with the dummy content https://www.youtube.com/watch?v=q4tU5TAZtIk If you don’t want to import the dummy content than you need to select our advanced header layout in Theme Settings -> Header -> Layout and then choose which menu use as a category navigation in Theme Settings -> Header -> Categories menu.
A comment from our community participant may be helpful for you also https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492/comments?page=17&filter=all#comment_18346089
Regards
Great thanks both Vanski and team! I have spent quite a lot of time setting up home page if I import dummy data and have bunch of other products and multi language etc… Will that create problems if so can I easily delete the dummy content or is there no easy way role back. Or easy enough edit?
You will be able to edit or remove the dummy content easily. But we don’t suggest you to import it if you already created some pages, posts or products. Theme demo content should be installed on a fresh WordPress website.
sorry i have been working through a lot of other stuff before i could get to this… now that I am looking more closely at this i realise it is not clear to me. I have not important dummy content because you advised me not to. And for me to replicated for example some of the product pages and home page is not clear. If you could please give me a little more guidance to get my site looking beautiful! 
Hello,
In general, all our product page settings are located in Theme Settings -> Product page. So you can check them all and see which of them make your product page looks as you want. For the shop page you can find them in Theme Settings -> Shop.
Home page can be created with Wpbakery Page Builder elements. You can find relevant video tutorials here https://wpbakery.com/video-tutorials/
Regards
ok but there are some things I am not able to do with all these setting. For example how did you get the breadcrumbs to be aligned top left? Also I would like the thumbnails to be the same size which there is no setting for. I only have two “predefined designs” are there more if I import dummy data? Or is there another way to get predefined designs?
You can change breadcrumbs settings in Theme Settings -> Page heading. Could you please send us a link from the page you are trying to represent on your website?
Images size settings configuration is a part of the WooCommerce plugin and can be changed in WooCommerce -> Settings -> Products -> Display.
Regards
Brilliant! thumbnails looking good now.
Breadcrumbs – i mean on the product page top left. Like it is here: https://woodmart.xtemos.com/shop/furniture/char-with-love/?opt=product_shadow
More important though is to get to this for my home page: https://woodmart.xtemos.com/ side category navigation – currently got someone doing icons Also featured categories and products.
Thanks for such speedy responses 
Change the Product design option to centered in Theme Settings -> Product page -> Product page design
The categories menu can be managed from Dashboard -> Appearance -> Menus.
i only have two options on Product page design: Default and Centre
Menus: I can create a menu but how to make it a category menu and how to display it as in your default design.
Yes, you need to select the centered option.
Icons for your categories in the menu you can upload for each category separately via Dashboard -> Products -> Categories.
Ahhm sorry but that does not tell me how to make the side category menu as you have on your default design with the icons and then couple of leader products?
and also the featured category section under that?(https://woodmart.xtemos.com/)
You can build this menu dropdowns with Visual Composer drag & drop builder. Here is a video tutorial that should help you to understand how to create mega menu in general https://www.youtube.com/watch?v=fWUe8wPLG2g&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=6
Featured categories may be added to your page with WPBakery Page Builder. Find an element called Product Categories. You can see an example how to do this in our video tutorial as well https://www.youtube.com/watch?v=FxsY1icczPo&feature=youtu.be&t=666
WPBakery needs an update and so i guess I should get that through you? Currently when i follow you steps I can go further cause VC does not show up. It is installed and activated but says it needs license. It comes through you right?
You will get the latest update for this plugin with our next theme update. We will release it next week. After the theme update, you will be able to update WPBakery via Appearance -> Install plugins.
Regards
Thanks you are great! Meanwhile I can not use WPBaker right? I have to wait for the update?
(sorry and WPBaker and Visual Composure are the same thing, right)
Why not, you can continue using it without any worries. The current version is stable and works correctly.
Well when I follow your instructions and the add new “Create new HTML block” I do not see the blue visual build buttons.
Maybe it is not enabled for HTML Blocks in Dashboard -> WPBakery page builder -> Role manager -> Post types.
Firstly: thank you for being fantastic! Helping me a lot!
This worked and I am getting better at using this. It is a lot to learn. Will get there.
Have you got any tips on how to work with composure with a multi language site. When i translate the pages none of the builder element are there and not even the option to add them. I am using WPML. This is for the home page.
Found this: https://wpml.org/documentation/translating-your-contents/page-builders/
Thank you again.
Great, we are glad that you found the solution.
Hello my friends, what a nice update, thanks a lot!
Great news for us.
Please see my questions – if i will change something in Woocommerce, then product goes to 404 error
Then i must Re-save permalinks and done! yes, i can do it, but can you tell me, where i did mistake during setup of this theme? My site – Greenbazar.ge
I just imported demo and then i configured it.
P.S. My friend, i know, that is isn’t theme case, but maybe you can help me – i want to setup shipping cost – Products under 25$ will be with shipping cost 5$ and products from 25$ will be Free Shipping. I can’t do it. But i know it is possible from Woocommerce 
Hi there,
We are glad that you like it 
It is strange that you get 404 error after any changes in WooCommerce. We see that you are using WPML for a multilanguage website. We found some similar request on their support forum https://wpml.org/forums/topic/multilingual-product-slugs-404-after-saving-woocommerce-pages-settings/ Maybe it is caused by that. Try to contact plugin’s developers for help.
Unfortunately, we didn’t have a chance to try to configure the shipping cost per your requirements. Maybe you will find some helpful information in the plugin’s documentation https://docs.woocommerce.com/document/flat-rate-shipping/
Regards
Great, i did it! Thanks a lot!
Glad to hear that! 
deleted
nevermind, figured it out
my website looks like a mess on opera mini browser on my android device and you guys said it supports opera
my website is poggah.com
Hello,
Thank you for contacting us.
Our theme supports desktop Opera browser. We didn’t state that it supports opera mini. As for mobile devices, it supports a native Android browser, Google Chrome, and Safari on iOS.
Regards
We just tested our theme in this browser and it works correctly. The problem may happen if you enable “Compression Mode” option in the browser. In this situation, most themes look incorrect because of some styles problems.
Regards
Very nice theme!
Are you gonna have a sales on Christmas or New year as a gift for us? 
One question, can we add more product filter? e.g. category filter, tag filter, filter by expiration date, dropdown filter by location, etc
Best.
Hello,
Unfortunately, we don’t have plans to have any sales in the nearest future.
Yes, you can add category filter, filters by tags and for any other product attributes. So if you will create attributes called expiration date and location you will be able to create filters for them.
Regards
Hi, I added SVG logo and it worked but doesn’t display on “sticky” one!
Another question, do you add 40px top margin in .main-page-wrapper by default?
Thanks!
Hello,
Could you please provide us your website link where we can see this issue on your website?
No, we don’t have margin top 40px in .main-page-wrapper by default.
Regards
Hello,
Here you go >> https://www.thruspark.com/
Also, would you tell how to remove that margin below the header (.main-page-wrapper)? I wonder if we can edit it from Theme Settings directly, not by adding CSS, because I need to know why I keep having this margin.
Thanks, Salah
Hi,
It seems that you uploaded a different logo image for the sticky header. Try to remove it in Theme Settings -> Header -> Logo.
By default, our header has a margin bottom and if you want to remove it on your home page, you can simply add a negative margin top for the first row on the page with Visual Composer. So just set -40px for example to compensate it.
Regards
Hi,
No, it is the exact same logo that I use for both, main field & sticky field. But it appears on the main one only! Any thoughts?
By the way, you can realize that the page links go to the right side (on sticky)... That tells me there is a buggy thing here.
Regards,
You don’t need to duplicate this logo image. Try to leave sticky logo option empty.
I did that. Nothing happened!
I added this code in custom CSS >> http://prntscr.com/hppnoe Don’t know if this something related…
Could you please create a topic on our support forum and provide us your admin access so we can check it? https://xtemos.com/forums/forum/woodmart-premium-template/
Is there a way to have the product tabs on a single product page autopopulate with specific attributes? My goal is to split the attributes I assign to a specific product into 2 tabs, with certain attributes on one tab and the rest on the other. Ideally, the same format as Additional Information is by default (in the table). After I assign these attributes, they would automatically separate between the two tabs.
Is this possible? (if I can only do it manually, I would still love to know how to do that)
I saw you post regarding this as a reference: https://docs.woocommerce.com/document/editing-product-data-tabs/
Unfortunately I don’t exactly understand how I would implement this. Any suggestions?
Hello,
Unfortunately, there is no such feature in WooCommerce plugin by default and it may be possible with additional code customization only. Sorry, but we don’t have an instruction or quick tutorial to do this.
Kind Regards
Hi there,
can you tell me something about the compatibility with woocommerce germanized? Do you think there a lot of things, which have to be adapted?
Best regards,
Marko
Hello,
Our theme is fully compatible with WooCommerce germanized plugin. If you will notice any issues we will fix them since we guarantee a full compatibility of our theme with this plugin.
Regards
Hey Bro, how are you today? I hope, everything is OK! Bro, please see my case – i have Woocommerce site (for Georgian Wine) and what i want – when New User will be register, their email will receive details about this registration – their email, password etc – as is. How to setup this function? Maybe i need third part plugin, but which one, can you offer me any?
And also, how to active Forgot Password function? Just enter user email and done? Wp will be send reset password details? At the moment i can’t test this feature with this theme.
Cheers, Henry
Hello friend,
Thanks, I’m fine
Hope you are good as well!
WooCommerce registration feature has email function that should send an email to newly registered users. You can see all emails options in WooCommerce -> Settings -> Emails.
Lost password function can be activated by setting “Lost password” endpoint in WooCommerce -> Settings -> Lost password.
Regards
For sure! Great Support! Thanks a lot!
You are welcome!
Please, how can I Add Revolution Slider included plugin?
Hi,
You can install this plugin and other included plugins via Dashboard -> Appearance -> Install plugins.
Regards
Hi, i have only one main menu and i have created megamenu through html block. But this submenus won’t show in mobile view. I don’t want to have categories seperatly in mobile view.
Hi,
Unfortunately, mega menu dropdowns with HTML Blocks are not adapted to use in mobile navigation. Mobile menu can’t have mega menu dropdowns but just plain links list.
Regards
ok. Can i create two menus one with html block for desktop layouts and on without html blocks for mobile menu and the disable desktop menu in mobile view so it will be only mobile menu visible?
Sure, you can select two different menus for desktop and for mobile devices in Appearance -> Menus.
Oh great. That is what i need 
Great 
Do you have maybe screen shot or manual of recomended settings for w3 total cache?
Sorry, but we don’t have any custom recommendations or requirements for this plugin configuration.
Hi great team, I work around a lot of eCommerce theme and finally choose this theme for long terms. Congratulation team. I’ve purchased this theme and build my website base on your Handmade theme. Now I have some troubles. Please show me or small guide: - How could I setup or change products on Ajax products tab? - I followed your tutorial , but I couldn’t find anyplace to translate content in Ajax products tab of home page? Keep waiting your response.
Hello,
Thank you for contacting us. We have just answered your question on our support forum https://xtemos.com/forums/topic/ajax-products-tab-of-handmade-theme/
Regards
good 
Can it possible to add “last consumption date” for products? i have to add this field to my food type products. Is it possible adding custom fields?
Hello,
It may be possible with additional code customization only. There is no such feature in our theme. Here is an article that may help you http://www.remicorson.com/mastering-woocommerce-products-custom-fields/
Regards
Hi,
I’m confused because I really don’t know what I have to work with in order to customize the WoodMart theme. Is it theme settings >> http://prntscr.com/hoanbd OR the default customize option?
Also, does “theme settings” include ALL things that exist in customize option where I can rely on it only and abandon “customize” option? What’s the difference between both of them?
Thanks! Salah
Hello,
Thank you for contacting us.
All settings are in Theme Settings in the dashboard so we suggest you to use it instead of WordPress customizer.
Regards
Great!
What if I update the theme while the Child theme is active, will those customizations made in Theme Settings be saved?
Thanks!
Sure, you will not lose Theme Settings after updates.
Regards