1885 comments found.
My programmer can add other payment gateway into your theme?
It is possible but It will need heavily customization in this case.
Thank you
When booking, Can I set email notification to me?
Hi,
Actually, the system will send email to admin’s email after any booking > http://take.ms/0NIgN
thanks you
Hello,
I want to insert html code (attachement) on a page using the Hotel Master theme.
Precisely, on this page
https://hotel-dieppe.fr/I want to insert in the first block “content” element id “booking” the code at the end of this email.
Only when I copy / paste, as soon as I save, my code is largely changed: tag additions and
changes in the order of the arguments (not serious in itself) change in the location of texts relative to tags eg. at the end the word “Search” came out of its tag . code modification eg at the end becomes etc, ...
thank you to tell me how to insert my code without modification.
Cordially.
PS: I just bought a support extension but I can not post a ticket on your site ….
Can you try to submit in our support site again? Our supporter/dev are only in there, not here :/
1. Try to logout first then, make sure that you login with your Envato account that purchased this theme (MartinFlaux) http://take.ms/zAT3G
2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: http://take.ms/sCdO2 (Hotel Master), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.
If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.
Hello,
As I never used WP, knowledge only in html/css, and I own a Pet Hotel, I have pre-sale questions du to my special needs about possible plugin customization by myself :
- room = kennel or cattery or bird cage or else pet appartement - adult = animal - no children field - rest day and opening / closing hours -> no check-in / check-out allowed - check-in / check-out possible morning AND afternoon - price depends on how many animal in “room” - cancelation policie - day in charged whatever check in hour - day out charged if check out is during afternoon opening hours - payplug paiement - client login so they don’t have to fill form again during future booking - availability calendar displaying how much rooms are still bookable - multi booking - no arrival / departure on 01/01st, 01st/05 and 12/25th - closing time earlier 24 et 31 december Thank you
Hi there, can u assist me to change this text below?
1) CHOOSE ROOM should be CHOOSE VILLA
2) HOTEL BRANCHES should be VILLA CATEGORY
3) SELECT THIS ROOM should be SELECT THIS VILLA
4) ROOM SELECTION IS COMPLETE should be VILLA SELECTION IS COMPLETE
5) all “hotel” text changed to “villa”
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
HI GL Team! I have some presale questions. I want to make a website for a Hostel.
1.- Is it possible to make dorm rooms with 12 beds? if yes, Is it possible to book a single bed in a dorm and keep the rest of beds available for booking?
2.- Can i put new payments gateways based on Woocommerce?
3.- Is it possible to block manually a room if i receive for example a booking via phone?
The theme looks fantastic!
Thank you very much!!
Hi,
First of all, Thanks for interest
1. Yes, the system works that way.
2. No
3. You have to create a new account for your staff and let them perform manually from the frontend.
Hello GL Team i want to purchase hotel master theme but there are some ambiguities, hope you answer this 1) can i add additional services for rooms ? 2) what is the procedure ,if booking is cancelled or customer not arrived or is there any functionality for booking cancellation ? 3) can you please give me a demo for a day so i can evaluate properly 4) can i add room styles? 5) is there any functionality where i can charge extra services like laundry,lunch extra mattress after customer is arrived
Hi,
1. Yes, you can actually should find it in the demo site as well. (Try to finish booking process.)
2. This has to be done manually. Admin can manually cancel the booking from backend.
3. Sorry, we don’t have the test site for this theme.
4. Not sure what room styles.. Do you have example?
5. Yes, it’s the same as additional service: http://take.ms/syIXC
Thanks for interest by the way
1) Additional services for rooms Like Laundry, Extra mattress, children quad etc 4) Room styles like deluxe room Vip Rooms etc 5) Not these service (before customer checkout if customer use any extra service like laundry or they need extra bed for accommodate on that room so is there any process to charge accordingly)
Hi,
We only have addition service like shown in the screenshot. However, you can add/remove those service to any that you’d like.
Hello GL team! I have already purchased one license for Hotel Master theme and because I am really satisfied with it, I would like to purchase another one. But before doing that I would like to ask you the following: my client wants the reservation sidebar (on the right side of the page) to be replaced with a third-party plugin for reservations. I know that it is possible to remove the reservation sidebar, but is it possible to put something else there? This plugin my client uses have different scripts for different pages, meaning different reservation forms would appear on different pages. In that even possible to do? Thank you very much in advance for your answer! Regards
Unfortunately, this can’t be done We don’t have the option for that purpose. Sorry…
I understand. Thank you for your help.
Hi I’m very interested in the hotel theme but is the theme compatible HBook plugin?
Hi,
Unfortunately, the booking system from this theme is isolated from other booking plugins as it’s a custom system from us.
Thanks for interest by the way
Hi there, do you plane to upgrade the Page Builder in this theme? Like the same you have on Kleanity or TravelTour Theme. You have the best Wordpress Page Builder ever!
Hi,
Thanks, however, we’re not planning for that as this is not easy to do at all. It’s like creating the whole new thing from scratch :/
Hi, Where did I change the color of this white text? I can not find where it is. Thank you very much. https://www.dropbox.com/s/78vs1ze8o511nms/color.jpg?dl=0
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, I would like to know if it’s possible to change the langage of the booking engine? If yes how to do please? If i want to modify the booking engine, i have to change the css code? Thanks for your reply.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. Can you change the format of the email sent to the client, after making a reservation?
Hi,
You have to change it from the code directly. We can guide where in the code.
Thanks for interest by the way
Hello, I would like to know whether this theme supports PayU Money payment Integration. If not can you integrate it for us ? How much do you charge for that?
Hi,
Sorry, the theme doesn’t support that payment. In this case, you have to hire a coder to do the customization (We don’t do that.)
You may consider this service: https://wpkraken.io
How can I add the booking page? my demo has a booking reservations button but it points back to your demo. I cannot figure out how to actually add the booking page. There is no tutorial and its not built in?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I have submitted a ticket
Hi GoodLayers, How to call back a funtion after booking successfull ?
Hi,
For this kind of question, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, presale question: How does this theme work with stock? Is it possible to tell to the system if some room is or isn t available for a specific date?
Hi,
The system won’t show the available number, however, if that room is full, others can’t book for that room any more. The system will automatically block the room.
Can I tell the system wich room is available at an specific date? If a passenger reservs a room for a specific date, can I disable it for that date to other people?
Yes, you can open the room date at specific range and after it’s full, other won’t be able to book anymore.
Thanks for interest by the way
Would like to add, whats-app, we-chart and kikotalk icons on the top and bottom social buttons areas. Can seem to find what to do exactly, help please.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
A question: Is there any option that has special prices for when you book more than x Rooms?
Hi,
Sorry, we don’t have that. We only have the discount for x consecutive nights.
Thanks for interest by the way
Hello there im loving the theme just wanted to find out really quickly i have a single room with 9 availability but when i block out a date it blocks the whole 9 rooms. Is there a work around this?
In this case, you have to block the date from each room instead of from theme option : http://take.ms/ojEVB
If you can’t find this option, make sure that you update the theme and hotel master plugin to the latest version.
https://goodlayers.ticksy.com/article/1893/
