520 comments found.
Hi there… I went to activate visual compose and it says I don’t have a license.. however when I purchased the theme it said all of those things were included. Can someone explain what I am possibly doing wrong?
Hi.,
Thank you for contacting us.
Make sure you have installed all the recommended plugins like veda demo importer plugin.
Kindly refer the attached screenshot : https://snag.gy/1ScxAm.jpg
You can import the dummy contents from Dashboard > Appearance > Veda Options > Importer > Import Demo > Select “Theme”
Kindly refer the attached screenshot : https://snag.gy/DXv18y.jpg
Demo sliders include in the theme package : http://prntscr.com/ie1wsy
Thank you, we look forward to helping you!
I currently have one of your demos installed. How do I access all your other demos and sliders if I want to use different pages from different demos?
Hi.,
Thank you for contacting us.
You can’t import the different demo content in single domain because it will messed up the pages like home page with one demo into another demo home page.
If you need you can import the demo in localhost then import the pages and edit the page then copy the page code in text mode and you can use these code in particular site/domain page with different name.
For slider you can import all the slider and assign the slider as you want from the slider option in home page slider section under the page editor section.
Regards., DesignThemes Support.
I have used Wordpress Importer plugin in the past, just to import xml. It has good results. Where can I go to download the demo and sliders?
Hi.,
Thank you for contacting us.
Make sure you have installed all the recommended plugins like veda demo importer plugin.
Kindly refer the attached screenshot : https://snag.gy/1ScxAm.jpg
You can import the dummy contents from Dashboard > Appearance > Veda Options > Importer > Import Demo > Select “Theme”
Kindly refer the attached screenshot : https://snag.gy/DXv18y.jpg
Demo sliders include in the theme package : http://prntscr.com/ie1wsy
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
The previous email you said I could not import multiply demos because it can overwrite my main demo?
Hi.,
Regarding multiple demos, yes, if you want to install multiple demos that will require a WordPress multisite installation, but that will mean multiple domain installs
Can I ask you to send a few demos that I will install with Wordpress importer.
Hi.,
Thank you for contacting us.
You can find the demo content XML file from wp-content/plugins/veda-demo-importer/demo
http://prntscr.com/if2q9hWatch the following video to get a clear view about import the demo content with Veda Demo Importer plugin. If you install and activate the plugin then only the theme option/veda option have the importer option for importing demo content.
http://recordit.co/9aqJYAa9k2Knowledge Base – Veda – Multipurpose WordPress Theme
http://wedesignthemes.com/support/article-categories/veda-multipurpose-wordpress-theme/Veda Theme : Demo Importer
http://wedesignthemes.com/support/knowledge-base/veda-theme-demo-importer/Veda Theme : Alternate Demo Method
http://wedesignthemes.com/support/knowledge-base/veda-theme-alternate-demo-method/Veda theme Importing the Demo Content
http://wedesignthemes.com/support/knowledge-base/veda-theme-importing-the-demo-content/If you found any difficulties to import the demo content. Kindly mentioned the demo which one you need to import along with mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
Regards., DesignThemes Support.
I just want to make it clear. If I use your Demo Importer to upload another demo, will it Replace the demo I have activated or will it add to it? I would use the alternative method using Wordpress Importer but how do I access those demo files?
Hi.,
If you import the another demo, it’ll conflict the home pages and overwrite the pages and the theme demo settings. If you wish to use the pages from another demo you can install and import the demo in local and copy the page shortcode in text mode and use into your site. Don’t import the one demo site with another demo.
Regards., DesignThemes Support.
Hi guys! I’m trying to activate the plug-in Ultimate Addons for Visual Composer, but it says I need to buy a license. Can you help me?
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
Kindly, Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files to your mail.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
Regards., DesignThemes Support.
Hey! I’ve purchased VEDA theme a few days ago and now I’ve got this error message updating WPBakery Visual Composer. Can you help me?
Hi.,
Thank you for contacting us.
We have sent the Latest version of Visual Composer: Page Builder for WordPress Plugin files to your mail . Please update it.
Watch the following video to update the Visual Composer plugin.
http://recordit.co/sNbLDJYl76 http://recordit.co/Vx42KTBwrwIf you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi again! Thanks for the support. I have another question. I’m using the HR Management Demo, and I want to remove every page title but I can’t do it. I already disable the breadcrumbs but it still showing. Can you help me?
Hi.,
Get into Admin Panel > Appearance > Veda Options > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.main-title-section-wrapper.no-breadcrumb {
display: none;
}
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
It worked! Thanks guys! Awesome support
Hi.,
Thank you very much for the 5 star rating and appreciation. These kind of good appreciations really help and motivate us to perform well and deliver better service to customers forever.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi guys! So I have another question… I’m using HR Management Demo and in the heading, right under the logo I’ve two links: Login and Register that I can’t remove, but I need to remove. Can you help me, please?
Hi.,
Get into Admin Panel > Appearance > Veda Options > Layout > Menu > Top Right Content there you can remove the code.
Refer : http://prntscr.com/i93t4r
Ratings
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Thanks guys! Awesome and fast support as usual 
Hi.,
Thank you.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hello, I have installed the theme however every time i try to import the dummy data for “personal portfolio” it keeps importing the data for the “Fishing”. I have tried it over and over again. Secondly the sliders are also not activating. It keeps asking me for purchase code. Please help!
Hi.,
Thank you for contacting us.
1) Please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.
2) The plugin is already activated and please ignore the message that is showing in your dashboard. Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Note : Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi, I have sent you my WP log in details because i am still having problems importing the personal portfolio demo. Also the activation message was not on the dashboard. When i try to edit the slider it doesn’t let me. It keep stating activation required. Please help fix this. thanks
Hi allsnowwhite.,
We have replied to your email. Please reply back with your domain name and FTP details as well to that email.
Regards., DesignThemes Support.
I have sent those over as well.
Hi.,
We have imported all the dummy data and make the required settings. Please have a look at your site.
http://nellygbagi.com/Regards., DesignThemes Support.
Hello Team, i have purchased the veda theme and i like to know how i can activate Slider revolution , Visual Compose and layer slider
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files. Kindly, send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
Regards., DesignThemes Support.
Are the downloadable files are the latest version? Replacing them files with this download still show me version 2.1. I know that this is not support but got to know if your current files are the latest version.
Hi ykaldes.,
Our latest version of the theme is 2.4. Just download it from the themeforest downloads section and update the theme.
Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/It seems that your support expired on 21/06/2017. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Hello, can you please send me the new changelog link with the updates from January 2018? Thank you
Hi ManPol.,
Our last update was on 2017.09.04. There are no updates in January. May the description modification in themeforest page is showing the updated date in January.
Regards., DesignThemes Support.
Hello, The portfolio lightbox acts weird on mobile: when the mobile is in a vertical position and you open the lightbox, then rotate the smartphone in horizzontal, the lightbox goes wild and over board while the image doesn’t get bigger. This happens also on your themes: for example “photography demo”
Hi.,
Just add this css code in Dashboard > Appearance > Veda Options > Layout > Custom Css & Js > Enable Css > Yes > Pasted the css code inside the text area > Save All.
@media only screen and (max-width: 767px) { div.pp_default .pp_content { height: 309px !important; width: 323px !important; } div.pp_pic_holder { width: 375px !important; } }
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Well it still acts strange. I think you should see it going to the portfolio page: http://nuova-agesrl.com/realizzazioni/ with your phone’s chrome browser.
Here’s a screenshot: http://nuova-agesrl.com/wp-content/uploads/2018/01/QuickMemo_2018-01-22-14-04-38.png
When you open the lightbox and try to scroll down to click on the next image, the lightbox jumps away
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > Appearance > Veda Options > Layout > Custom Css & Js > Enable Css > Yes > Pasted the css code inside the text area > Save All.
@media only screen and (max-width: 767px) {#pp_full_res img { width: 100% !important;height: 100% !important;} div.pp_default .pp_content { height: 100% !important; width: 323px !important; }}
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi again, Still not working, now it just attaches it to the bottom and when i click the full page icon, it goes all…. well you can see the screen shot. Does this code work on your demo sites?
Screenshot: http://nuova-agesrl.com/wp-content/uploads/2018/01/QuickMemo_2018-01-25-15-00-18.png
Hi.,
Kindly mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello there! We see you have updates for Veda theme, but we can’t see available updates in wordpress dashboard
Versions Veda : 2.4 WordPress: 4.9.1
Hi Hayk.,
Sorry the theme updates cannot be done from wordpress dashboard as of now. The theme can be updated only manually.
Here is the the instructions for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., DesignThemes Support.
hey whats there in the new update…
Hi Crusin.,
Please have a look at this screenshot http://prntscr.com/i13otj for the changelog of the latest version of our veda theme.
Regards., DesignThemes Support.
hi can you help me with the css to change the background color and text of the menu on cell phones. thanks and excellent theme
Hi.,
Kindly reply back with your site address and some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!
Regards., DesignThemes Support.
Hi… I am using the restaurant demo and need to add a button in the category for return the menu. Besides I want to change the image and the header in the category. Can you I help me please?
Hi.,
Yes, we are ready to help you.
Please kindly send us some screenshot where do you want to display the button, and where do you want to change the image so that we will help you better.
Regards., DesignThemes Support.
In the portfolio option, when I click on it, it only displays all the images of the following portfolios, what I want is that when I click on the image of a portfolio, I display the related images. I do not have the Feature image option enabled in the portfolio part as I enable it.
Hi.,
As of now we don’t have that option, We’ll add this to our future update list to discuss with our team.
Regards., DesignThemes Support.
Hay
Does your all plugins supports for PHP 7.X ?
Hi.,
Thank you for contacting us.
We can assure you that our theme is 100% compatible with the latest version of PHP,
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Heyy please help me
I want to change / add or remove to taxonomiy example doctors, djs, models, university
Hi.,
Get into Admin Panel > Appearance > Veda options > there you can change the default slug values as per your need.
Refer :
http://recordit.co/54rmc25mFHAnd if you want to remove the base URL then kindly use the below plugin,
Refer : https://wordpress.org/plugins/remove-base-slug-from-custom-post-type-url/
Regards., DesignThemes Support.
Why did I have to buy this theme package but installed on the localhost computer have announced to buy the license as follows: “Please activate your copy of the Ultimate Addons for Visual Composer to get updates, access to support features & other resources! ”. Please explain to me. Purchase codes: 37e51f7e-70b0-4c1a-928b-aa00c00c0812. I just bought this theme pack today.
Hi.,
Thank you for contacting us.
The plugin is already activated and please ignore the message that is showing in your dashboard.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Note : Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
I have a small problem with the logo. I want the logo to be 100×100, but the logo gets cut on the actual site. I am using the plumber demo. Site ink: www.khushbudyechem.com
Hi.,
Get into Admin panel > Appearance > Veda Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
#logo a {
height: 90px;
}
Note: You can change the height value as per you need.
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Hello, I have a small problem with the sub menu. Effect the sub menu disappears too quickly when you point the mouse, bothering to surf in the sub-menus … I try the theme menu settings but nothing changes. Could you help?
Hello, I have a small problem with the sub menu. Effect the sub menu disappears too quickly when you point the mouse, bothering to surf in the sub-menus … I try the theme menu settings but nothing changes. Could you help?
Hi Francois..,
Kindly let us know your domain name. so that we can help you better.
It seems that your support expired on 15/12/2017. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
I would like to remove the page name that automatically appears on each page. Selecting no breadcrumbs does not remove the the page name. Also, there is space appearing below the slider as you can see at https://marcgordon.ca/cowan/about/. How do I remove that. Finally, I notice that the page does not go right to the edge of the left side of the browser. How can i fix that? Other than that, great theme.
