3675 comments found.
Hi,
We want to add a google recaptcha on the register and login form and we have added the public and secret key on the 3rd APIs tab under Jobmoster settings but it still don’t show the captcha on the forms. Could you please help?
Thanks,
Hi.
Thank you for contacting us.
This is our register form when enabling the Captcha option https://prnt.sc/i5rh4h It still works fine.
Maybe you should check your Google reCaptcha key setting again.
Thank you.
NooTheme.
Dear Support Team, I posted a simple support question on your NooTheme Knowledge Base Forum over 2 days ago and have not received any sort of reply from you: https://goo.gl/hj8Ayp What is going on? I have a valid licence including support and in the past you have answered very similar questions by other users. Thanks for your reply, Alex Beck
Hi.
Thank you for contacting us and sorry for the late response.
We have checked our forum and replied all the question. Please check it again.
Thank you.
NooTheme.
Thank you for your reply. I will take a look at your response on your support site shortly. Best regards, Alex
Thank you. We will back and help you check all the issue soon.
NooTheme.
Hi there, when i try to sign up, it show msg: suspected bot. And cant sign up,So whats the problem. I don’t have niko marketplace
Hi.
Thank you for contacting us.
Can you submit a ticket to our support site, and give us your site URL, admin account? We will help you check that issue again. Maybe have the issue with some config.
Thank you.
NooTheme.
can employer select currency depending on country? Can Admin Post job at backend?
Hi.
Thank you for contacting us
#1. Yes, the admin account can post a job at back-end and have full the function.
#2. With employer, we don’t have limit for field and currency, you can create a custom field (salary field with type text), the employer can input the text with the currency as they want.
Thank you.
NooTheme.
You guys are just too slow too respond to inquiries. Can I create a drop down for currency such that employer from Ghana can select Ghanaian currency, while someone from Canada can select Canadian Dollar, etc?
Hi.
Do you want the currency switching on the front-end? Sorry, our theme doesn’t have the function.
Thank you.
NooTheme.
Footer and Menu colour. How do I change the footer colour and the main menu bar colour without changing any other colors on the website.
Hi.
Thank you for contacting us.
Are you mean the footer background color? If yes, you can add custom CSS to do it as the screenshot https://prnt.sc/i4q5xe
Do the same thing with menu color, you can use inspect element of browser to find the correct CSS to do it.
Thank you.
NooTheme.
Hi, could you advise someone for heavy customization of your theme?
Hi.
Thank you for contacting us.
Yes, you can contact with them https://tfninjas.com/get-a-quote/?user=nootheme
They can help you custom our theme as you want.
Thank you.
NooTheme.
In company profile pages and in blog post i don’t want mouse hover effect on social icons, same manner i dont want mouse hover effect on “bookmark job” option…how can we fix this???? Please reply
Hi.
Thank you for contacting us.
Do you want to remove color effect on hover the social, bookmark icon or remove the function of this icon?
Please feedback us again.
Thank you.
NooTheme.
Refund Request: It was a mistaken purchase
Hi,
I had purchased this theme for a client who runs a NGO. He is making this project as a part of NGO . He wanted me to buy Jobcareer and I was comparing Jobcareer with Jobmonster and placed the order by mistake.
All these days I tried to convince him to use Jobmonster theme, but he is adamant of me using Jobcareer theme. As this project is for a NGO, I’m requesting for a refund, so that I can get him Jobcareer theme.
I promise you in the near future, I’ll be buying your theme and will recommend your theme to others, as the theme has got all the premium features built-in.
I’m a loyal customer and frequent buyer at Envato Marketplace, I’ve purchased a huge collection of themes and plugins, but unfortunately due to the purchase mistake, this is the first time I’m raising refund request.
It’s my humble request with you to process the refund request at the earliest and do the needful. Awaiting for your favorable reply, Thanks
Hi. Thank you for contacting us. Okay, we will refund money to you. As the Envato rule, we have permission to decline the refund. But we believe you can bring another customer to us. Thank you. NooTheme.
Hi,
Thanks and I truly appreciate your positive reply. I promise you to give lot many orders soon. Thanks
Thank you 
My last update is version: 4.3.2 There are almost five new updates since then. Is it ok to replace only the theme/plugin files? Are there any database updates that I should implement? Are there any database migrations?
Hi.
Thank you for contacting us.
On the five new recent updated, we just improve our theme function, not change the database. On the version 4.4.2, we have added Visual composer design option for row setting, you should check and save the page again. It can be lost the row setting.
You should backup your site first before update the theme.
Thank you.
NooTheme.
Hi, does your theme supports rtl because rtl.css file is empty. I’ve asked this question on your support forum 4 days ago and you didn’t answer.
Hi.
Thank you for contacting us and sorry for the late response.
We have loaded the RTL CSS at file wp-content/themes/noo-jobmonster/assets/css/rtl.css
Please check it again.
Thank you.
NooTheme.
Hi I have problem with Job Post. One of our customer buy 1 Job Post (Subscribe Time 1 month) on 05.01.18 and posted his Job same day. After that without any other payment they can post new job on 15.01.18. I know my support has expired but I renewed it 2 times and also have your another theme so please help.
Hi.
Thank you for contacting us.
In your case, can customers send more work than the package they bought? If yes, we will check our theme again and let you know soon when having an updated version.
Please let us know again.
Thank you.
NooTheme.
Yes they can send more work than package. But its urgent problem we have lots of company use our site.
?
Hi I also have pagination issue on “Noo Jobs”. When user click arrow it turn blank page 
This issue started after latest update.
Hi again, we will check the issue and release the updated version soon.
Please waiting for us.
Thank you.
NooTheme.
Pagination issue (bug) still persist when will next update come? Please answer.
???
Hi Again.
Sorry for the late response.
We have fixed that issue with pagination on “Noo Jobs” shortcode. We will release in today. Please waiting for us.
Thank you.
NooTheme.
Thanks. But still there is no update
Sorry, have some delay, we will check it and let you know soon.
Or please contact us via email contact@nootheme.com and give us your site info, we will give you a trick to fix that issue.
Thank you.
NooTheme.
Thanks pagination ok now but after update Companies can not upload their logo Some of old ones logos disaapeared
Also candidates photos are disappear too It’s a huge problem we have 22.300 candidate
Hi again.
Can you give us your site info, admin account via contact@nootheme.com email? We will help you check it again.
Thank you.
NooTheme.
Ok I am sending now.
Ok, I have fixed the issue on your site. Please check it again.
Thank you.
NooTheme.
It’s looks great thank you so much.
Thanks.
Approving candidates – We do not want anyone to apply for jobs. How do we approve candidates after they registered on the site?
Hi.
Thank you for contacting us.
To disable the application for jobs on the job details, you can use hide the apply job button on this page at file wp-content/themes/noo-jobmonster/layouts/noo_job-detail.php
And to approve the candidate manual, you need install 3rd plugin to manage the register function.
Please try it again.
Thank you.
NooTheme.
Thank you, kindly let me know the 3rd plugin to manage the register function.
Thank you, kindly let me know the 3rd plugin to manage the register function.
Yes sure, you can try the plugin https://wordpress.org/plugins/new-user-approve/
Thank you.
NooTheme.
We are struggling for this plugin to work. Please assist.
okay, please contact us again or submit a ticket to our support site. We will help you check it.
Thank you.
NooTheme.
Hello,
We are using your theme, it is pretty awesome. Thanks for this theme!
But; The website is giving me an error, this one: Google Maps API warning: SensorNotRequired
Is it possible to erase the “sensor” parameter from the script element?
Thanks in advance,
Ferry
Hi.
Thank you for contacting us.
The issue from your Google Maps API code, please create the new Google Maps API key and try the config again.
Thank you.
NooTheme.
DESCRIBE YOUR COMPANY AND VACANCY – when you post a job. I would like to change the wording of that. How do I do this?
Hi.
Thank you for contacting us.
To change the text string, you can use the translate plugin to translate the text to another word as you want https://prnt.sc/i04zp7
Please try it again.
Thank you.
NooTheme.
Dear team I am very interested to buy your this theme but just have 1 question When someone register as company, then can they directly start posting job or is there security also that website admin have to approve the user as company and then they can start posting job..Because 2nd option is more important I think otherwise any spamer can reg and keep posting fake jobs …
Also I don’t that anyone register and see packges directly, I want them to register with free package automatically and when they cross it’s limit, then they get notification for upgrade package.. Is it possible in your theme?
Waiting for your reply Thanks
Hi.
Thank you for contacting us.
#1. We don’t have the options to request admin approved when register account. But you can use some plugin to do it. When posting a job, we have options to request admin approved. So you can check the spam job submit. https://prnt.sc/hysh8f
#2. Sorry, the Employer can set free package automatically, you need select the package first when posting a job.
Please check our theme to know more again.
Thank you.
NooTheme.
Hi,
1. Is there any way to limit the number of resumes viewed by agencies based on the packages?
2. I’ve installed around 10 heavy plugins like affiliate pro, convert plus and more. I merged all the css to one single css file and all js files to one single js file. After doing this the website is loading 1.2s. Is there any cons for merging the files?
Awaiting for your reply at the earliest. Thanks
Sorry, there is another query. How to secure candidates resumes on server?
Hi.
Thank you for contacting us.
#1. Sorry, we can’t limit the number of resumes viewed by package.
#2. I’m not sure about that, sometimes have the conflict when you merge all the js file into a single file. You should check your site to know the issue.
#3. We just have list action control to protect the candidates resume https://prnt.sc/hxuqko
Please check it again.
Thank you.
NooTheme.
How secure on the website/theme are the user data stored on the server – Resumes as example?
Hi.
Thank you for contacting us.
Do you want to protect the data or back-edn access? If yes, you can try some method on the article http://www.wpbeginner.com/wp-tutorials/11-vital-tips-and-hacks-to-protect-your-wordpress-admin-area/
It can help you protect the admin area.
Thank you.
NooTheme.
Thanks for your reply. What I would like to confirm is how you secure resumes uploaded by users. Are the encrypted/decrypted somehow? Or anyone can access it? What is the privacy policy of this?
Yes, this is our access control for view and search resume https://prnt.sc/hxukr9
Please check it and let us know again if you still have the question.
Thank you.
NooTheme.
Hi there,
After the last update i cannot change the name “jobmonster” in the upload file situation: wp-content/uploads/jobmonster.
Please tell me how can i change it?
Hi.
Thank you for contacting us.
To change the name or keyword, you can use the translate plugin as the Loco Translate.
Please try it again.
Thank you.
NooTheme.
Hello,
Im using your theme and i would like to launch the platform. Can you please tell me how i can import vacancies from career-yet? I saw that you also have the possibility to add vacancies from indeed. But it seems that indeed doesn’t allow easily partners anymore.
Are there any other options to fill my website with vacancies?
Thank you for contacting us.
1. To display the job from career jet, please use the shortcode Job Career Jet as this https://prnt.sc/hw9eyu
2. With the indeed job, you can find the document at this link
https://nootheme.com/documents/settings/#1-7-indeed
Thank you.
NooTheme.
Thabk you for your reply. Where can i find the shortcode for career yet?
The shortcode available on the page. Please check it again. https://prnt.sc/hwcza2
Thank you.
NooTheme.
Thanks for the reply. Using the careerjet shortcode now, thanks!
Other questions:
1- Is it possible to integrate the posted jobs (job-counts / categories etc..) in the website? The import from careerjet is seperated from the search result of manually added job posts of my users..how can i fix this. For example when visitors on the website start searching for jobs through the homepage ..they miss the careerjet jobs.
2- I would like to change language in the imported jobs. I select country—> Holland/ Dutch. But still have English words like the date etc in the job description..are there any advanced setting to setup?
3- Is the theme compatible with the next plugin from codecanyon: careeromatic-careerjet-affiliate-job-post-generator-plugin-for-wordpress?
Thanks in advance
Tovik
??
Hi Again.
Sorry for the late response.
#1. Sorry, the CareerJet get the job from careerjet.com to show on your site, not import the job to your site. You can’t get the search job work with careerjet job.
#2. Are you mean to select the job country on the Import job from Indeed.com? This is the country job, not the language. Please check it again.
#3. Our theme doesn’t compatible with that plugin.
Thank you.
NooTheme.
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