12899 comments found.
Hi,
Is this theme compatible with “PayPal powered by Braintree” ?
Thanks
Hello,
Sorry, but we didn’t have a chance to test our theme with this plugin. But if it’s compatible with WooCommerce then it should work with our theme as well. If you will face any issues contact us and we will try to help you.
Regards
Hi,
Thank you for your reply,
The reason why i asked that question is because i have an issue with setting a payement method with credit cards within the website !
You see, in the checkout page when i wish to pay for the order it redirects to paypal and you must connect to it in order to enter your card’s informations ! So is there a way that i can pay with the card without having to be on paypal website ?
Thanks
Hi,
Sorry, but we don’t know the plugin that will help you in this situation. But you can find some useful extensions for WooCommerce payments gateways here for example https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Regards
Hello,
I recently bought the woodmart template, and so far i like it.
However it seems that there is a problem with the further pages like the cart page and checkout page, when i add a product to my cart and i try to view the cart or proceed to the payement it redirects me back to my homepage ?
Where does that problem come from exactly, could you please help me fix this problem ?
Thanks in advance
Hello,
Thank you for contacting us. We just answered your question on our support forum https://xtemos.com/forums/topic/redirection-error-in-checkout-and-cart-links/
Regards
Thank you so much, indeed your answer solved the issue, thank you for the notification 
My regards to you Sir
Great, you are welcome!
Dear team,
Great theme (!!) but I have a problem with the sidebar cart. after a discount the theme creates a button around the new price in the same color as the amount font, which makes it totally invisible. (i tried multiple plugins: same problem). any help appreciated! can’t I just remove the button in simple way? https://ibb.co/jUzA5R
Hello,
Thank you for choosing our theme.
Could you please provide us your website link on our support forum so we can take a look on it? https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you in advance
Hello,
since updated to version 1.8 the search icon has been replaced by a button how can this be returned back to a search icon, we are using the product search widget in the header.
Thanks
Hello,
You need to clear the browser cache to see changes after the udpate.
Regards
Great thanks for this. Is this likely to happen in future updates?
Yes, because browsers always cache CSS and JS files and if you update any plugins or themes you may face this problem.
VEndor cant upload product image (please see screenshot)
Hi,
Does this issue happen with our theme only or it is a plugin issue? If you face this only with WoodMart, please, create a topic on our support forum and provide us your admin access so we can check it.
Regards
Hi thanks for reply, however i got it work by disabling cache js minify (w3 total cache),
Great, we are glad that you found the solution.
Hey,
I’m wondering, what would happen to my “WoodMart” website when Gutenberg comes to live as a core of WordPress in the in the first quarter of 2018?
Regards,
Hello,
Sorry. but we didn’t test our theme with the Gutenberg yet. And don’t have the information to this question at the moment. But in any case, it will work with this feature as well as all other themes on ThemeForest.
Kind Regards
Hello and welcome #Vdfurtado, let me answer your question:
If you mean – can we add more product filter? e.g. category filter, tag filter, filter by expiration date, drop down filter by location, etc, my answer is – Yes, you can add category filter, filters by tags and for any other product attributes. So, if you will create attributes called expiration date and location you will be able to create filters for them.
This is the best woocommerce theme, you can see 5-star rating 
Cheers
Is it possible to create custom range filter?
Hello,
What exactly kind of filter are you asking about? Could you please provide us a screenshot for better understanding? Maybe our community user response will answer your question https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492/comments?page=18&filter=all#comment_18370384
Kind Regards
Range filter like to price filter for other numerical attributes. For example 0% to 100%.
Another thing, is it possible to use the HTML block in the short description of the product, and will this show on the grid with the hover effect?
Yes, you can see our price filter widget on the shop page here https://woodmart.xtemos.com/shop/
Yes, you can use HTML Block in the short description for the product.
How can I set if I want to offer free shipping for total cart higher than $300 ?
Hello,
You can find this information in WooCommere plugin’s documentation https://docs.woocommerce.com/document/free-shipping/
Kind Regards
Thank you. I have some more questions
1) How can I add this to other category/sub-category? https://imgur.com/fnETrk2
2) How can I edit/remove this menu https://imgur.com/L8fDXvp ?
3) How can I change background image here https://imgur.com/fKB5CyQ
4) How can I export product data to excel or csv? Also how can I add products by uploading excel/csv file?
Best regards,
Hi,
1. You can add your custom content/text/HTML to the categories desctiption field in Dashboard -> Products -> Categories. You can also create an HTML Block with Visual Composer elements and then place its shortcode there.
2. Read our documentation article about that https://xtemos.com/docs/woodmart/faq-guides/header-custom-text-search-widgets/
3. Upload your image for page title section in Theme Settings -> Page heading.
4. You can find WooCommerce Import and Export functionality in Dashboard -> Products https://gyazo.com/1f0ef0b93b54da2b51cde56d8776f230
Regards
Thanks. Great theme so far.
For 3. The page I mentioned is this page, e.g. www.website.com/product-category/prod/ I added new image Theme Settings -> Page heading. But the background is still the same
In this case, check maybe you have a different image uploaded particularly for this page. You can see it while editing your page in the Dashboard -> pages.
el codigo de analytics y el de pixel de facebook, se pueden agregar en custom js?
Hello,
You can add your JS code to the Custom JS section in Theme Settings.
Kind Regards
Thank you.How do we correct this problem? http://prntscr.com/hqx8op
Hi,
But we disable tooltips on tablet devices. Be sure that you reload the page before resizing your browser.
Regards
Look at the image and tell me if it is possible to achieve this http://prntscr.com/hr0t1p
Also how do we move the close button at the new position under 550 px http://prntscr.com/hr1d5j .Also can we make it smaller? Regards
I want to move the sold out label to the designated position http://prntscr.com/hr5lu2
Hello,
1. Sorry, but it is not possible.
2 & 3. Here is a code for that
.product-grid-item .out-of-stock {
position: absolute;
top:0;
left: 50%;
-webkit-transform: translateX(-50%);
transform: translateX(-50%);
}
@media (max-width: 550px) {
.popup-quick-view button.mfp-close {
right:0;
width:40px;
height:40px;
}
.popup-quick-view button.mfp-close:after {
font-size:12px;
line-height:40px;
}
}
Regards
thank you. Can we make the sold out label appear in the same position at product page?
Sorry, but sold out text on the single product page is not a label over the image. We can’t transform it as on the shop page.
Hi. Can you move the wishlist icon to the highlight position? http://prntscr.com/hrq4xa I want also a left vertical line.Thank you.
Hi,
You need to remove this code https://gyazo.com/cbf24e209dfda742da154acb50a9631f https://gyazo.com/1e7fbc4046bfd8158f832519bceb9572 and add this one
.top-bar-right .topbar-right-menu .menu {
-webkit-box-orient: horizontal;
-webkit-box-direction: reverse;
-ms-flex-direction: row-reverse;
flex-direction: row-reverse;
margin-right: -26px;
}
Regards
Thank you.If I want to add a left vertical line? http://prntscr.com/hsbu4s
Do you have any idea why I can’t see the star icons? http://prntscr.com/hsdy7n
Stars are not working because of this code snippet https://gyazo.com/770e5657f569a0166e276d50f7fcae6d
To add a line you need to change this code https://gyazo.com/2665e411ba0384c5ae279ef3984b94ea
margin-right: -40px -> margin-right: -35px;
and add this one
.top-bar-right .topbar-right-menu .menu-item-wishlist {
border-left: 1px solid rgba(255,255,255,.25);
}.
Regards
Thank you.
Hi.I see an error message http://prntscr.com/hsgobs
Hi,
Please, turn off JS files minification in Theme Settings -> Performance so we can check what is wrong there.
ok.turn it off
How to reproduce the error?
The only one way to solve it is to change this link in the plugin to correct one. Sorry, but we don’t know where to change it. You can contact plugin’s developers for help in this situation.
Regards
Finally made it.Thank you
Hello.How do we center the text? http://prntscr.com/hsyst0
Hi,
Try this one
.menu-item-register .social-login-btn .login-goo-link {
display:inline-block;
}
.menu-item-register .social-login-btn {
text-align:center;
}
Regards
My fault, sorry.I like the button in it’s current position.I just want to move the text inside the button (google) to the right.Now the word “google” is stuck with the “G+”.In other words I want a margin between them.Regards
In this case, use this code instead
.login-goo-link {
padding-left:50px!important;
}
Regards
How do we center the logo? http://prntscr.com/htfkl3
Sorry I found it.Please don’t bother.Regards
Hello.I want to reduce the height of the mobile header under 480 px.Now it’s 40 px. http://prntscr.com/htzuee.Thank you
Hi,
Try to add the following CSS snippet
@media (max-width: 480px) {
div.right-column .panel-icon > a {
padding-top: 13px;
}
div.right-column,
div.right-column .panel-icon,
div.right-column .panel-icon > a {
height: 50px;
}
.main-page-wrapper {
padding-top: 165px;
}
}
Thank you.How do we move the cart icon to the right to the new position? http://prntscr.com/hu5vu6
Try this code snippet
@media (max-width: 480px) {
div.woodmart-shopping-cart>a:before {
position: relative;
right: -7px;
}
.woodmart-shopping-cart .woodmart-cart-number {
left: 28px!important;
}
}
Thank you very much.
You can do this with this code snippet
.quick-shop-wrapper .woocommerce-variation-add-to-cart > button {
max-width: 150px;
margin: 0 auto;
}
Great.Thanks. Something else.Look at the two images. http://prntscr.com/huqtum http://prntscr.com/huqts1 .The code I used is : .quick-shop-wrapper .variations_form{ box-shadow: 0 0.5px 0 0 #ffffff inset, 0 1px 2px 0 #B3B3B3;} but the result it’s not the same.I like the 375res.How do we make it to be the same in 768 res.Thank you.
Sorry, but we can’t find the solution for this. We can give you a code to make it look like this https://gyazo.com/6aa779ebafee5a2a78f8a0dc91c079b8
ok, I like it.What is the code please?
You can achieve this with the following code
@media (max-width: 768px) {
div.quick-shop-wrapper .quick-shop-form {
height:auto;
padding-bottom: 5px;
}
div.quick-shop-wrapper .variations_form {
padding-top: 10px;
padding-bottom: 10px;
}
}
Regards
Perfect .Thank you
Try to use this custom CSS
@media (max-width: 768px) {
div.quick-shop-wrapper .single_add_to_cart_button {
font-size: 13px;
}
div.quick-shop-wrapper .single_add_to_cart_button:before {
margin-right: 10px;
margin-left: -9px;
}
}
Regards
Is it possible to achieve this: http://prntscr.com/hvrvkr http://prntscr.com/hvrvvv. Thank you.
You can do this with the following code
.woodmart-products-shop-view .per-row-4 {
display:none!important;
}
}
@media (min-width: 600px) and (max-width: 768px) {
.woodmart-products-shop-view .per-row-4,
.woodmart-products-shop-view .per-row-3 {
display:none!important;
}
}
Using your code disabled the fourth icon in all resolutions.I need all of them until 1024.From 1024 to 768 three of them and from 768 to 600 only the first two.Thank you.
Sorry, we copied a wrong code, our bad. Replace with this one
@media (min-width: 768px) and (max-width: 1024px) {
.woodmart-products-shop-view .per-row-4 {
display:none!important;
}
}
@media (min-width: 600px) and (max-width: 768px) {
.woodmart-products-shop-view .per-row-4,
.woodmart-products-shop-view .per-row-3 {
display:none!important;
}
}
Worked.Looked at the next pictures. http://prntscr.com/hvvydb http://prntscr.com/hvvygl. I want to change the default state of the shop page.From 1024 to 600 I want two columns and from1600 to 1024 three.Is this possible?Now it’s two columns all the time.
Unfortunately, it is not possible to change this correctly with CSS. It is based on bootstrap grid and it doesn’t have such specific media queries.
Ok. thank you. http://prntscr.com/hvz2tj How do we make those changes?
Sorry, but it requires much more customization in the CSS code and also needs rework of the header HTML structure. We will develop our visual drag & drop header builder in our WoodMart 2.0 and you will be able to create your own header layout.
How long do I have to wait for version 2?
We hope to release it in 3-4 months.
The reason that I am trying to move the search button on the left is that I want to add in it’s position a compare button so my clients easily find the compared products.Also If you see it from UX experience perspective it’s not logical to have the button on the right and the menu opens from the left.Anyway I see what I can do.Regards
Something else. When I disable the search button http://prntscr.com/hwbz73 it disappear from all mobile devices under 1024px.Is it possible to make it happen only under 768px.Thank you.
You can enable this option and use this code to hide it on smaller screens
@media (max-width: 768px) {
.search-button.mobile-search-icon {
display: none;
}
}
Ok.Worked.I have changed the search widget so it has this layout. http://prntscr.com/hwec32. Can we make it work in tablet landscape mode and disable mobile menu entirely? http://prntscr.com/hwede8 Regards.
Sorry, but it is impossible to do this since tablet devices don’t have hover state in CSS. It requires JS coding also.
Thank you.Found an alternate way.Regards
Some time ago you gave me you gave me this code to change the height of mobile header under 480: @media (max-width: 480px) { div.right-column .panel-icon > a { padding-top: 13px; } I didn’t noticed something http://prntscr.com/hwtc26 How do we delete the highlighted area or do we need to make the image bigger from above to cover it? Regards
div.right-column,
div.right-column .panel-icon,
div.right-column .panel-icon > a {
height: 50px;
}
.main-page-wrapper {
padding-top: 165px;
}
Hello,
Try to add the following CSS snippet
@media (max-width: 480px) {
body .main-page-wrapper {
padding-top: 165px;
}
}
Kind Regards
XTemos Studio
Worked!thank you
How do we center the logo? http://prntscr.com/hy7kls Regards
Also, how do we enable the compare function on shop page under 768 px? http://prntscr.com/hy941w http://prntscr.com/hy94eu
Hello,
Here is a code snippet for the logo
body div.wrapp-header > .site-logo {
margin-left: -15px;
}
and this one you can add for mobile devices for compare function
body .woodmart-hover-base.product-no-swatches .wrapp-swatches {
display: -webkit-box;
display: -ms-flexbox;
display: flex;
}
body .woodmart-hover-base .product-compare-button {
display: block;
}
body .woodmart-hover-base .swatches-on-grid {
display: none;
}
Regards
The code worked well.Thank you
After the last update I am facing a problem.How do we correct it?http://prntscr.com/hywedk Regards
Cleared the cache..Problem solved.But I lost the cart icon in all resolutions.
Sorry don’t bother.I spotted the cause.It is not from the latest update.
It seems that you customized the cart widget in your child theme and it doesn’t work with our new version. Try to check how it will work with a parent theme.
How do we fix this ? http://prntscr.com/hzea3r ( reduce the size of social icons, move the heart icon on the right)
You need to change this code part and set the margin to -40 https://gyazo.com/8a22d213964e2967c3e5fa6a526ecf5f
And how do we reduce the size of social icons?
Don’t bother I found it
Hi, look at the image http://prntscr.com/hqkujn. Can we make those adjustments?Change the position of the arrows to the new position under 768px and reduce the margin between the product image and the thumbnails.Thank you.
Hi,
You can use the following CSS code to do this
body .woocommerce-product-gallery .woocommerce-product-gallery__image img {
margin-bottom: 16px;
}
.woocommerce-product-gallery__wrapper .owl-nav > div {
margin-top: -30px;
}
Regards
The code worked well.Thank you
Please how can i update my theme without losing any of my customization and settings because i am still using the version 1.5.0… thanks
Hi,
To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ Also, we suggest you make a backup of all your files before any update.
Regards
Hello, before buying this theme, I’d like to know if I can add VAT tax to products subtotal in cart. Thanks. BR
Hello,
Yes, you can setup VAT tax in WooCommerce and display it on the cart page. We suggest you read plugin’s documentation about this topic for more information.
Regards
Hi there bro, what’s up? Please see my question – is it possible, to use this theme as Vegetable market? For example, for fresh vegetables. What i need – product selector not as quantity, but WEIGHT. not 1,2 potatoes, but 1, 1,5, 2.3 etc kg potatoes.
How can we switch unit selector from quantity to weight? Or there is any solution?
Cheers
Hi friend,
In this situation, you need to use variable products feature. You can create an attribute called weight for example with values 1kg, 1.5kg, 2.3kg etc. Then create a product with variations and attach different prices for each variation based on this attribute.
Kind Regards
Great, thanks a lot. You made my day! I also find very good youtube-tutorial about Variable Products. So, fixed.
Great, you are welcome! 
Hi Team, I am facing problem in editing pages. When i click edit, page goes blank and also how to activate WPBakery page builder..??Thanks in advance
Hello,
Could you please provide us your admin access via the support forum so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ ?
Regards
Hello,
Could you please provide us your purchase code so we can verify your purchase firstly? We don’t see “Purchased” label on your profile.
Kind Regards
Hi,
When users do login/register, where is their registration information sent? How can I see this information?
Thank you, Stephen
Hello,
After the registration, you can see an information about all registered customers in WordPress Dashboard -> Users.
Kind Regards
Is it possible to make the fullwidth slider for single product page? like this https://www.tediber.com/oreiller/
Hello,
Yes, you can create a fullwidth slider with Revolution Slider and put it to the product page using our Extra content block feature. Here is an example of similar product page from our theme https://woodmart.xtemos.com/shop/lighting/senectus-tincidunt/
Regards
Does the styling and template work well with YITH Multi-Wishlist plugin? or does it need to be modded?
Hello,
If you are talking about this plugin https://yithemes.com/themes/plugins/yith-woocommerce-wishlist/ then yes, it is fully compatible with our theme and you don’t need to do any customization to make it work.
Kind Regards