224 comments found.
Hi,
I have a problem with post-views. I’m using WP-PostViews plugins. My views are not equal both the homepage and wp-admin/post.
For example, 1 content’s view is 100 on homepage but that content already has views around 250.
How can I make them equal? WP-PostViews is bigger than now. But on homepage people see very less.
Thank you Have a nice day.
Hello,
thank you for letting me know. Unfortunately I am not familiar with that 3rd party plugin. Please can you send me your url and wp login at jaw[at]jawtemplates.com? Gonna check it out.
JaWs
I sent you e-mail 2 times and still waiting your reply.
Ahoj Jaw,
Thanks again for a great theme!
Right now I am having dropdown menus, but it’s not obvious that they are dropdowns. Is it possible to have some kind symbol on dropdown menu buttons – so that the user can see that it’s a dropdown?
I have tried looking in theme options but can’t find such a setting. As for now this is the only thing I am missing in this theme and on my website.
Diký!
Ahoj,
many many thanks for your kinds words! I really appreciate it! In this case I will have to make some customization. Please can you make a request on our support forum? Gonna check it out for you. Thank you.
http://support.jawtemplates.comZa málo 
Rami from JaW Templates Team
Alright man, thanks for the quick reply! I will create a ticket on the support forum. While I got you on the line – how do I change the Skyscraper adverts so that they are stuck and not following when scrolling down? Since it’s against adsense rules it would be good to take it away.
Cheers!
Ahoj,
anytime Can you send me your url? Gonna send you custom css (or just make a request on our support forum) Thank you.
Rami from JaW Templates Team
Cauko,
Sure, the URL is Aktad(dot)se
Sorry to keep on writing here instead of on the support forum. Lazyness and lack of time is my enemy!
Thanks for the quick responses, much appreciated.
Anton
thanks, please where do I find the skyscrappers? I was on the homepage and other pages/posts and did not find them. Thank you. If they are not active, please activate them or on our support forum just send me your credentials and I will investigate it Thanks.
Rami from JaW Templates Team
Sorry for late reply.
I took away the adsense ad, as I don’t want to get banned. But now I have added another advert on the right skyscraper. I hope that is enough, or must it be adsense advert activated for you to create the custom css?
Thanks in advance, Anton
Basically you can add this
.jaw-banner-skyscrapper_right,.jaw-banner-skyscrapper_left {position:absolute} (appearance->theme options) for the quick fix but there would be some javascript issue due to scrolling. Can you make a request on our support forum and send there you working ftp credentials (just for sure that the scrolling will be smooth). I will change the code a lil bit for you.
Works like a charm!
Thanks a lot man!
Anytime, sir
Help Request! Hello? we have bought your theme and installed it correctly following your support manuals. we’ve seen that any action done on your dashboard causes incredible errors and disabling any css and causing bugs on the dashboard.
I need help to check if it’s bug or any action
Licence: e30bf3a8-0332-49bc-b857-6b285f39893b
Hello,
thank you for your feedback. Please can you make a request on our support forum? Thank you. http://support.jawtemplates.comRami from JaW Templates Team
Correct, we already requested the support in your channel and we will wait the support!
Hello,
thank you for letting me know.
Rami from JaW Templates Team
Worst theme every time I change the setting it remove the style.css
Hello,
thank you for your feedback. Unfortunately this is not theme related issue. Seems like you have some cache plugin activated or something (cloudflare)?
Rami from JaW Templates Team
i cant write in support forum because my support is expired. the instagram widget is working but is not showing properly. the widget is added in footer, the footer is seted to one colum. the instagram images shows in a giant format. super big. i wish the show in small square format. what can i do? please check it in www.sonviajes.com
Hello,
thank you for your feedback. I would need further investigation of that issue. You can send email at jaw[at]jawtemplates.com with your credentials. Thank you.
Rami from JaW Templates Team
how can i change the big image size?? your theme is over scalling the width and height. im taking about the important image inside post. the image has jw-response-img tag but the size is fixed to 768×1024. i want dissable the upperscale
Please can you send me specific url where the image is? Thanks
Thanks, I noticed that you uploaded image that has very low resolution and its not classic format 16/9 thats why it will try to fit the rest of the space of that element. Please try to upload bigger one
no, that is not correct. the CSS is upperscaling the image. i just want to show with original size. if the image size has 500px of max width will show 500px and NOT 1024. is NOT a format problem. i just want to DISABLE upperscaling in the CSS. do you understand me? thank you
yes, css upperscaling the image because of its low resolution. Use this
article.content .jaw_single_img img { width: auto!important; }
Thank you. now its ok!
Anytime, sir
hi, i need help with this:
i recently added the instagram widget. i followed the steps in theme options, api keys. i get the instagram acces token ok. then i completed the instagram user id into the widget (i know how to get my instagram ID, there are just numbers) the blog still saying: Please check your API in Theme Options->API Keys and also your username in widgets you can chek it in www.sonviajes.com what i need to do? plase i need a solution thank you.
Hello,
thank you for your feedback. It should work well if you add right credentials. Please make a request on our support forum here – support.jawtemplates.com. Thank you.
Rami from JaW Templates Team
Hi, I have messaged you guys on your support forum about two weeks ago, and no one has yet to address the issues I am having. My name is Artice Upchurch.
Hello,
thank you for your feedback. You created thread 27. October and I replied on 27. October You can check it here – http://support.jawtemplates.com/discussion/3652/having-a-few-problems-with-theme#Item_3
Rami from JaW Templates Team
Sorry about that. I was waiting for an email notification letting me know.
Hello,
no problem
Rami from JaW Templates Team
Is there a trick with the menu? Jaw menu is activated. Theme (child) too. But I don´t see any of the option like “widgets”. Just the popup trigger thing.
Hello,
Thank you for letting me know. Please try to deactivate any pop ups plugins. Thank you.
Rami from JaW Templates Team
..this.. is by far.. the most comprehensive & deep style custom theme i ever saw.
.. i saw a lot. so..
..congratulations. .. can you please . . add a simpler way to add subtitles.
We installed https://wordpress.org/plugins/secondary-title/
+ maybe a ad position under all in post – > under comments.
_ Peace.
Hello,
many many thanks! I really appreciate it
Sure, please just make a request on our support forum here – http://support.jawtemplates.com
Rami from JaW Templates Team
Hi, your theme looks great. My only problem before buying is the side of the right hand sidebar ads. Standard MPU ads 300×250 or 300×300. Can this be changed.
Hello,
many thanks, I really appreciate it Sure, it can be changed
Rami from JaW Templates Team
Thanks. If I use the men’s homepage layout can I set the width of the sidebar to match my ads. IE my 300×250 won’t get shrunk to fit the current sidebar size of 250×250px.
Hello,
you are welcome! Sure, please can you send me the link?
Rami from JaW Templates Team
Why the CSS changes I make on themes’ css are being rechanged to default?
Hello,
Thank you for letting me know. After you save theme options? Where do you place the css? Thank you.
Rami from JaW Templates Team
i cant uppload ur theme!
Hello,
Thank you for your feedback. Please make a request on our support forum here – http://support.jawtemplates.com. Thank you.
Rami from JaW Templates Team
Hi,
your theme does not work with plugins creating custom post types.
Your Jaw custom post plugin don´t allow plugins like “post type builder” from themify to assign template to single.php.
It says Template: custom not exist!
instead of showing the template from plugin.
i found the bug (caused by a theme delivered plugin). thx
Hello,
Thank you for your feedback.
Rami from JaW Templates Team
Related Posts on image category names – possible to hide category names on those images? On other places I could hide it – here not.
Hello,
Thank you for your feedback. Please can you send me a screenshot what exactly you mean? Thank you.
Rami from JaW Templates Team
hi, how can i update your template?
Hello,
Thank you for your feedback. here you go – http://support.jawtemplates.com/gdaynews/web/how-to-update-the-theme/
Rami from JaW Templates Team
I finally have managed to make something really nice out of this theme and now after uploading our logo it breaks the whole header.
Hello,
Thank you for your feedback. Weird, Please make a request on our support forum here – http://support.jawtemplates.com. Thank you.
Rami from JaW Templates Team
I want to add recaptcha to the login form. Please help me
Hello,
Thank you for your feedback. Please simply download some plugin for your needs, e.g. thisone – https://wordpress.org/plugins/google-captcha/
Rami from JaW Templates Team
Where to change the main menu ribbon height? The menu Words are half on a white background.
Okay, almost restored it. Copied the backup them folder and now menu background is transparent.
Hello,
Thank you for your feedback. I am not sure what exactly you meant. Thank you.
Rami from JaW Templates Team
I intend to buy your theme. Can I have a lightbox on the homepage when I click on the videos?
Hello,
Thank you for your feedback. Unfortunately not. Thank you.
Rami from JaW Templates Team
Hello what about RTL?
Hello,
Thank you for feedback. Unfortunately there is not RTL support. Thank you.
Rami from JaW Templates Team
