12899 comments found.
Hi,
I recently put my website on a VPS and i have the 1.9 version, however there seems to be a problem with my SVG images inside the Visual composer, they’re not showing !
In the editing page they are visible, but in the front no SVG images display !
Could you help me please ?
Thank you
Hi,
Please, create a topic on our support forum and provide us your admin and FTP access so we can check what is wrong there. https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Alright !
Thank you 
hi
thanks for this awesome theme, we have the Avada change to this , more better!
Now need your help, on Front page the “Browse category” menu we would between category page link , custom link unfortunately not support the svg icons, we have custom link placed with font-awesome icon, but the icon not visible. Have you idea? better where the custom link with svg icon
Hello,
Thank you very much for choosing our theme.
As you can see, SVG icons can be uploaded for categories via Dashboard -> Products -> Categories and then will be shown in the menu. Unfortunately, you are not able to use custom SVG icons for custom links in the menu.
Regards
Hi, thanks, yes the svg see is not avaiable here, but my problem the font awesome icon not displayed. Set for custom menu in aperance – >menu settings font awesome icon place the icon name fa-heart and on frontend menu not display
Try to set only the icon name there. For example “heart” instead of “fa-heart”.
Regards
Hi, thanks for help works fine,
Now can you help me the facebook login setings? Get URL error, have you not description step by step for this?
Here is an instruction from our documentation https://xtemos.com/docs/woodmart/faq-guides/configure-facebook-login/
hi! Thanks for helps, works fine all, Five star support & theme
Thank you very much. Would be glad if you can leave a 5 stars review for our theme
You can do this in the Downloads section in your account on ThemeForest.
Kind Regards
Hi, I’ve done it already,
Now help me, we would like massonry gird (with first wide ) place in one page but cann not only category data source use, if possible page links place with this layout?
Hi,
Sorry, but it works for categories only. In your situation, we suggest you to combine a similar layout using our Banner element. Just upload your pictures and add some text to them. You will be able to set your pages links there as well.
Regards
Hi I would like use the HOME Jewerly demo page for one product landing page not for home, how can i import the demo to not owerwrite the hompege
Hello,
You can import this page manually via Dashboard -> Tools -> Import -> WordPress. XML files for separate import for each version you can find in the folder “inc/dummy-content/”.
Regards
Thanks
now can you help me, we have many options for one product and under product image many empty space. In the theme option we have the tabs to accordition set, this fine, but where better if can help to move under product image. check image https://prnt.sc/i302rt
Hi,
Try to add the following code snippet to the functions.php file in the child theme to move them
function woodmart_custom_hooks() {
remove_action( 'woocommerce_single_product_summary', 'woocommerce_output_product_data_tabs', 39 );
add_action( 'woocommerce_before_single_product_summary', 'woocommerce_output_product_data_tabs', 39 );
}
add_action( 'wp', 'woodmart_custom_hooks', 1500 );
Regards
That’s wonderful! Thanks!
Could you please send us a link where can we see this problem?
Please, create a topic on our support forum and provide us your admin access so we can check everything.
hi, can you please help me, now under att to cart we have many empty space, where better the upsell in twoo column here set, existing to this settings? i not fundt, or one code if can you give me, where fine
Sorry, but it is not possible to show upsells products under the add to cart option in our theme.
hi, can you please help me, i can not translate this word on my account page, not fund this on po. https://prnt.sc/ioe37z
Hi,
1. Try to click on “Sync” button in Loco Translate when translating our theme’s PO file.
2. Translate it via Theme Settings -> Login / Register.
Regards
hi, thanks, i use the PO Edit, and not fund the username and email string, the them settings “registration text fund, ok”
another issue: the sale and stock label now rounded, can this on theme setting set? https://prnt.sc/iqfor8
Hi,
You should be able to find this string in our theme’s PO files. Be sure that you are running the latest version of the theme and clicked on “Sync” button.
What do you mean about our products labels?
the product labels it was a rectangular rectangle earlier, now rounded and the long string its bad
Another problem here https://ajandekbazis.hu/elerhetosegek/ the tabs not working get error : error code: jquery.js?ver=1.12.4:2 Uncaught Error: Syntax error, unrecognized expression: # at Function.fa.error (jquery.js?ver=1.12.4:2) at fa.tokenize (jquery.js?ver=1.12.4:2) at Function.fa (jquery.js?ver=1.12.4:2) at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2) at a.fn.init.find (jquery.js?ver=1.12.4:2) at a.fn.init.a.fn.find (jquery-migrate.min.js?ver=1.4.1:2) at getTarget (vc-accordion.min.js?ver=5.4.5:1) at Accordion.getTarget (vc-accordion.min.js?ver=5.4.5:1) at HTMLAnchorElement.<anonymous> (vc-accordion.min.js?ver=5.4.5:1) at jquery.js?ver=1.12.4:2
Please, create a topic and describe your problems on our support forum so we can help you. https://xtemos.com/forums/forum/woodmart-premium-template/
Hi , can you please help me, before you have add this code for product description mouve to under product image, but now not working, have you idea?
Hi,
Try to add the following code snippet to the functions.php file in the child theme to move them
function woodmart_custom_hooks() { remove_action( ‘woocommerce_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 39 ); add_action( ‘woocommerce_before_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 39 ); }
add_action( ‘wp’, ‘woodmart_custom_hooks’, 1500 ); Regards
Hi,
Where exactly have you added this code? Send us your website link.
Regards
to functions.php end,
hi, where one syntax error, now working fine, thanks
Does this allow manufacturer listing and filter/search capability?
Hello,
Our theme includes filters for some any kind of products attributes. So you will be able to create an attribute called a manufacturer and create filters for them.
Regards
How can I remove the product single page hover effect?
Hi,
Could you please provide us a screenshot of the hover effect you would like to remove?
Thank you
This hover/zoom effect.
You can disable this in Theme Settings -> Product page -> Images -> Main image click action
Thank you very much!
You are welcome!
I filled in the Typekit and typed in the font I wanted to use. Got no change. Something im doing wrong?
Hello,
Please, create a topic on our support forum and provide us your admin access so we can check why it doesn’t work for you.
Thank you
Hi,
nice theme and love your Basel theme too. Two questions:
1. Is it possible to add to product categories grid more than 1 swatches to select variation? 2. Is it possible to change the “quick view” icon?
Florian
Hello,
Thank you for choosing our themes.
1. This function doesn’t allow you to show more attributes swatches on the shop page. It works with one attribute only. You will be able to see all variations of this product when you click on “Select options” button.
2. What icon do you want to set instead of the current one? It may be possible with extra CSS only.
Regards
Thanks. Because the quick view i think about an easy box like buy box or an font awesome icon with text behind. With css i can make it by my own. I think you have a function 
Sorry, but there is no such option in our Theme Settings.
Regards
Hello my friends, how are you today? Well, i have an idea, maybe it is possible for future updates:
AMP Support: can we add AMP support for wordpress – Functions and most important scripts, which can give you additional SEO benefits and make your mobile pages fast as speed of light.
p.s. @Jjohn246, i can’t help you without original copy purchase of this theme. If you have another account, log in again and i will share for you my experience. You can fix this feature easily. Cheers
Hello,
Thank you for your suggestion but we don’t have plans to implement AMP for our theme at the moment. Maybe we will consider this function in the future.
Kind Regards
Hi, I don’t want to appear shopping cart pop up when click add to cart button.How can i change?
Hello,
Thank you for contacting us. By the way, did you purchase the theme? We don’t see “Purchased” label on your account.
Kind Regards
Question before buying: can you disable the store option? For some time I want to have a website without the ability to buy. A beautiful shop, great job!
Hello,
Thank you for the interest in our theme. Of course, our theme has a “Catalog mode” option under our Theme Settings and you will be able to use your shop without shopping functionality. Or you can not install the WooCommerce at all and use it as a regular WordPress website.
Kind Regards
Thank you, I’m buying 
Great, contact us if you will have any extra questions 
hi,
Do you know why the favicon image had not changed? I had upldated a new favicon image last week and still shows the old image. Thanks. BTW, SUPER AWESOME SUPPORTS!!!
Hello,
Could you please send us a link where we can check the favicon issue?
Thank you
First of all, I would like to thank you for creating a great theme! I have a question. When selecting fonts, can it be possible to select what thicknesses you want to load? I searched through the settings and did not find such an option. This is important because, for example, when I choose the font “Lato”, the theme loads all variants. This, in turn, does not influence the shop optimization very well.
Hello,
Thank you for being interested in our theme. Yes, you will be able to choose from all font weights variants available for particular google font in our typography settings.
Kind Regards
What a nice updates, thanks a lot! NEW OPTION – After and before add to cart button content area – great, bro, thank you!
Hi,
We are happy that you like it 
Regards
Hi guys. Could you please advise how to control which categories appear under the main title when visiting a specific category:
https://www.diigo.com/item/image/6c1b9/jc8i
thank you.
Hello,
This menu is generated automatically based on all categories in your store. You can enable “Show current category ancestors” option in Theme Settings -> Shop -> Sidebar & Page title to show only current category subcategories.
Kind Regards
Found it!
Thanks.
thanks.
1. How can I create a new widget area?
2. What is the best way to create a new sidebar? I have “Sidebars” in my left hand navigation, but how do I use this to create new sidebars for my content?
3. Is it possible to use any of the AJAX or other filters for posts? My marketplace is all free content, so they will be listed as Posts, rather than Products. How can I create a filter for these based on certain characteristics?
Hello,
You just need to go to Dashboard -> Sidebars and create a new sidebar giving it some name. Then, go to Appearance -> Widgets and you will see this new sidebar as a widget area. Adding some widgets to it, you will be able to use this custom sidebar (widget area) for particular pages created via Dashboard -> Pages.
3. Sorry, but our theme doesn’t have any filters for posts in WordPress. Everything is developed for WooCommerce and for products post type.
Kind Regards
Do we have a way to disable this tooltip? http://prntscr.com/hzlwhk
Also, I have another matter to discuss: I like the next product function on the product page (http://prntscr.com/hzohwr) but I believe it is most useful to those users with desktop devices.For mobile users, it is practically useless due to the lack of hover function on those devices.So when a user tap over the next or the previous button he doesn’t have much time to see the next or previous product.The product short description popup (.woodmart-products-nav .product-short) disappears almost instantly. How do we solve this problem?Thank you for listening.
Hello,
Try the following CSS code snippet
.woodmart-products-nav .woodmart-back-btn .woodmart-tooltip-label {
display: none;
}
@media (max-width: 1024px) {
.woodmart-products-nav .product-btn .wrapper-short {
display: none;
}
}
Regards
The first code worked well.The second one did something different from what I had in my mind.I think disabling the short description popup it’s not the solution.It’s more logical: 1. The user taps the left or right arrow. 2. The action reveals the popup. 3. The popup doesn’t disappear instantly so the user has much time to see the next or the previous product and decide where he wants to go. I know it’s more complicated to achieve but it’s more logical solution under 1024px. Thank you for listening.
We understand your question but it is not possible to achieve with the CSS code.
I know that. What about a future update? Now it’s only for cosmetic reasons.No practical usage.
We will consider this for one of our future updates.
Do you know what does it means this error meassage ? http://prntscr.com/i0bhp8
Can I upload my logo in SVG format instead of Jpg,png or gif? http://prntscr.com/i0feed
The first error is located in your child theme so is caused by some custom PHP code added by you. The second notice is harmless but we will remove it in our next update.
Yes, you are able to use SVG images for your logo.
Ok thank you.How do I remove the favorite and the login link from mobile menu? http://prntscr.com/i0lqrm
You can hide them with the following CSS code
.mobile-nav .menu-item-wishlist,
.mobile-nav .menu-item-register,
.mobile-nav .menu-item-logout,
.mobile-nav .menu-item-my-account {
display:none!important;
}
Regards
How do we reduce the font size under 425px? http://prntscr.com/i0wd3j
You can use the following code for this
@media (max-width: 425px) {
body #yith-wcwl-popup-message,
body .dokan-store-contact .alert-success,
body .mc4wp-alert,
body .woocommerce-error,
body .woocommerce-info,
body .woocommerce-message,
body .yith_ywraq_add_item_product_message,
body div.wpcf7-response-output {
font-size: 12px;
}
}
Hello.Is it possible to activate the account icon along with the dropdown widget on tablet horizontal mode? http://prntscr.com/i1mo0e http://prntscr.com/i1modp Regards
Hi,
We can activate the icon, but the popup will not work because you can’t have hover state on tablet devices.
Ok. How do we activate it?
Also I have another question.What I have done wrong and the main header is different between the shop and the product page at 1440 res? http://prntscr.com/i1uu9k http://prntscr.com/i1uuew (the two images have the same layout) http://prntscr.com/i1uuul http://prntscr.com/i1uv1s .Thank you.
Don’t bother to answer the first question.I found the answer.Just focus on the second.
It happens because of this option enabled for your single product page https://gyazo.com/2c32f70ef37cf32e6a5b88de0a9789df
Hi, I want to disable google font entirely. Could you tell me the way?
Hi,
You can simply disable them in Theme Settings -> Typography. If you will not have any google fonts chosen there they will not be loaded at all.
Regards
Hi Hope you guys to be fine I see you have an amazing sidebar category in your theme. Is this Woodmart’s feature that can create these categories or you achieved this purpose through plugins? Best Regards
Hi,
Thank you for contacting us. It is a built in feature and we didn’t use any extra plugins for the sidebar with categories.
Regards
I’m trying to use your newsletter with click in a button like the demo in the topbar. I create a new menu and set a new item menu with the class woodmart-open-newsletter but it doesn’t work. How can I do to open the promo popup, when they click the newsletter topbar menu item? Thank you.
Hello,
Be sure that you have enabled your promo popup and added some content there in Theme Settings -> Shop -> Promo popup. If it will not help, please provide us your admin access so we can check it on our support forum https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi. great theme. but can we disable variable product labels and leave the new and hot labels?
I now we can do it with css, but can you maybe implement a button for this in the future. THX
Hi,
You can disable this option on attribute base in Dashboard -> Products -> Attributes -> edit attribute. You are able to choose which attribute terms to show as your products label.
Regards
Thank you 
You are welcome!