33 comments found.
Hi again.
I have another question. I am helping a client setup a form on his website.
I have now setup all of the steps with conditional logic and come calculations and it works like a charm.
But I have one problem with the ‘Last step’.
I have created some custom content, that I want to show based on the result of a variable.
Funny enough, this works fine with some elements, but with other elements it doesn’t work. I have checked, and it is not the calculation of the variable, that is the problem.
When the variable is for example 2500, it shows the element that is supposed to be displayed when the variable is superior to 0 and inferior to 3000.
But when the variable is 9000, it does not show the element that is supposed to be displayed when the variable is superior to 7999 and inferior to 10000.
I have triple checked everything and created a new element with new conditinal logic, but every time, it fails when the variable result is over 7999.
Could you please help me solve this problem?
Thanks.
Dear: When the variable is for example 2500, it shows the element that is supposed to be displayed when the variable is superior to 0 and inferior to 3000.
But when the variable is 9000, it does not show the element that is supposed to be displayed when the variable is superior to 7999 and inferior to 10000.
I have triple checked everything and created a new element with new conditinal logic, but every time, it fails when the variable result is over 7999.
i not understand you mean. Please say more the problem you have met. Create ticket id at here https://themesflat.ticksy.com/ provide link your site, username pass screen img the problem you have met. I will support for your site Thanks
Hi guys
Is it possible to transfer the license of this theme to another user on Themeforest? If it’s possible, how do I do that?
Kind regards!
Dear TheOnlineGurus Transfer the license can not. It only works on 1 website and we only support one website with license. All other websites using the theme are considered invalid Thanks
Thanks for the answer!
Thanks. if you satisfield about themes. Please rate 5 stars for item help me
I use your theme on my site and the webshop url is this: https://energielektrikeren.dk/shop/
On the shop front page, you can see some products at the top (6 products) and then the products categories. I only want to show the categories and not the products at the top. How can I remove these 6 products from the front page of the shop?
Thanks, Niels
Dear TheOnlineGurus. Please add code css at here https://imghostr.com/ba4519_og2 .product-slider { display:none; }
Thanks a lot, that worked.
Just one other quick question. When I click on a product, I don’t see anything in the widget sidebar, even though I have included items in the Woocommerce widget. Can you also help with that?
Dear TheOnlineGurus. 1 You need choise sider bar for page https://imghostr.com/493605_mpf 2. Drag widget into here https://imghostr.com/61e5b9_r8n if you happy about suport please rate 5 stars for item help me. Thank so much
Thanks again! Have a nice day 
Hi TheOnlineGurus. If you happy about suport please rate 5 stars for item help me. Thank so much
Hello,
I installed this template, but when I go to Customize and change the logo nothing happens. Seems like the Customize Theme option is not working at all. Any ideas? I’m using Wordpress 5.5.3. Thank you.
Dear Client. You please check the article http://corpthemes.com/customizer-not-working/ Thanks
Thank you. That helped!
Hello, We buy your template from elements, widgets not work due to console error. Uncaught TypeError: Cannot read property ‘each’ of undefined at HTMLDocument.<anonymous> (widgets.min.js?ver=2.8.2:1). Can you help me?
you please send help me link your website username pass via email themesflat@gmail.com i will check and support for you. Thanks
Hello Team,
Could you please tell me if that theme is compatible with WordPress 5.4.1 version please? In addition, is rev slider going to be updated?
Thank you in advance.
Hello. Sure Theme is compatible WP 5.4.1 and Revolution slider alway update latest version.
i get an bug with the theme with portfolio. i already asked assistent but nobody takes contact with me. My client is waiting.
Dear you. I email for you. Please check it. Thanks
Hello there, We have problems on a site we developed with NAH where the blog feed/grid vanishes for “most” users. We have narrowed it down to likely something with this theme. Any thoughts?
We have tried several different ways of displaying the blog posts/grid with the same problem existing.
Dear you. you please send help me link your website username pass via email themesflat@gmail.com we login and check it for you thanks
yes will do
I installed the demo of nah construction theme. When i click on ‘customizer’, i get a page with ‘custom categories’ instead of the customizer..
Dear you. you please send help me link your website user name pass via email themesflat@gmail.com we login and check it for you. Thanks
Why ThemesFlat takes too long to reply to our messages? I sent email and never reply to me. Maybe support it´s like that…Never reply, never answer never solve anything… Please get someone to deal with PR
Something is wrong with sticky header at the demo. When we scrooll down it disapear and then apears again… And the logo it´s white
Dear you. That is function header sticky. if you don’t want to use it. you please turn off it at here https://prnt.sc/n5nm1h. Thanks
Bought and installed the theme but I can’t import the demo files. Indeed there’s no demo files to import. Wrote a direct message to the customer service and they gave me instructions to increase upload file size in my hosting but this have nothing to do with my issue. Any suggestion?
Is un update of this being released soon? We have used it and it needs a Slider Revolution update
Dear you. We updated for theme. You please download latest version Thanks
hi,there
does this theme support wordpress 4.9.8, please?
Dear you. Theme sure compatible WordPress 4.9.8. thanks
Hi there, having trouble installing the demo content. It only installs some of the content. I have followed all the steps and unsure what to do. Would love some help.
I get the message “Revolution Slider Error: Slider with alias slide-home2 not found.” and for all the sliders.
Dear you. you please import slide-home2 into revolution slider. thanks
I’m not sure how to do that. Could I send you my info and you can install it for me? I have sent you an email with the site login information.
Though could you explain why the slider-home2 demo content wasn’t being found and why the 1 click import wasn’t an option?
Dear you. We slove issues via email. Thanks
Hello, we are trying to install these theme but after installing demo content it shows error message “You need a higher level of permission. Sorry, you are not allowed to list users.” Tried different ways to fix it but found no solution. Even we can’t edit or download wp config file from file manager, though all other files are working well. It seems completely intentional since it came from Envato Elements store. My question, if you think it should not be there, please remove it. otherwise please give a solution. Thanks.
Hello, can you please help me to install demo content?
Dear you. you please send help me infor your website via email themesflat@gmail.com we login and install demo for you. Thank so much.
Hello, how can I change the font size, i´ve tried in the custom theme, but in didn`t change.
Dear you. We checked carefully. it work well. you try to change and clean the cache browser. Thank so much.
Hello, I bought the theme but i have problem with the sample demo: never charge and then i got this message: Sorry, you are not allowed to access this page. What can I do?
Dear you. Thank for you purchased. You please send infor link access user name pass via email themesflat@gmail.com we install demo for you. Thank so much.
HI I have purchased this theme and I am unable to setup the main home page on the wordpress. It says install sample content and when I click on that, it keeps on showing the browsing icon and the it crashes. Can you please get back to me with the solution
Dear Unique. You please provide infor your website via email themesflat@gmail.com we login and install it for you. Thank so much.
Hi there
Demo Site is offline. Any Problems?
Best regards Thomas
Thank for you feedback. I fixed demo.