58 comments found.
Hello, how can i change the date color of the event widget in the footer area? I have a dark picture in the background and a dark font in the text area. Many thanks Sebastian
Hello, when can i get an answere?
Hello Sebastian,
I also replied at this in your ticket here: https://themeslr.ticksy.com/ticket/1438458/ Kindly check it let me know the details there;
- ThemeSLR
Hello, before to buy I would like to check 2 features. Is there is an option of a vertical menu for regular size screen and do you have membership functionality ?
Hello and thank you for purchasing our theme,
1. Regarding the vertical menu, can you please give us a website example to understand exactly how the menu needs to be?
2. Membership is included via WooCommerce; when a user makes an order it will be asked to create an account. It also comes with frontend profile.
In addition to this, More complex Membership functionality can be easily added via Free plugin like: WP-Members Membership Plugin or Download Simple Membership
For any other Post-Sale questions please don’t hesitate to open a ticket at https://themeslr.ticksy.com/ .
Happy New Year! - ThemeSLR
I’ve resolved the issue on installing….How do I import the demo data??
Hello and thank you for purchasing our theme,
To import demo data please go to your WordPress dashboard -> Theme Panel -> Demo Importer.
If you have any issues or questions please submit a ticket with your WP admin login at https://themeslr.ticksy.com/ and we will gladly help you
- ThemeSLR
Hey I purchased this, downloaded as a zip file…Logged into my Wordpress account (through hostgator), I tried installing this theme into my wordpress but its not working…What’s the problem. Please can you assist me with that.
Hello and thank you for purchasing our theme,
To import demo data please go to your WordPress dashboard -> Theme Panel -> Demo Importer.
If you have any issues or questions please submit a ticket with your WP admin login at https://themeslr.ticksy.com/ and we will gladly help you
- ThemeSLR
How to change the Contribute button text? Which file to edit
Hello,
To change the Contribute button text please follow this knowledge base article from our Ticketing platform: https://themeslr.ticksy.com/article/12053/
If you still need assistance please don’t hesitate to reach us via ticket at https://themeslr.ticksy.com/
Have an wonderful day! - ThemeSLR
Where can I find the license code for Revolution Slider?
Hello and thank you for purchasing our theme!
Revolution Slider plugin is a bundled plugin which means you get all updates/support through us(the sellers of the theme), as we have extended license to bundle the plugin with the theme. Anytime when a new version of the plugin comes live, we update the theme and provide it to all our customers(with no extra costs). (Same case for Visual Composer plugin)
- Read more about Bundled Plugins on this official Envato Page.
P.S: If you need an update for one of these plugins, please submit a ticket at https://themeslr.ticksy.com/ and we will quickly provide the latest version.
Regards, - ThemeSLR
Does this theme support ActBlue? I have a client wants to use this and it is a common donation service but I didn’t see it on the Payment Gateways. Thanks.
Hello @alexriverajr and thank you for being interested in our theme!
At this moment, our donations engine (plugin) does not come with ActBlue built-in or as an addon.
But, you can use our theme with ActBlue if you want. How can you do that? For example I just created a Page on ActBlue (https://secure.actblue.com/donate/testpage33) as a demo(to show you the steps/process).
After that you simply access the admin panel and set the url for the header CONTRIBUTE button. The url will be the actblue page.
This is a simple way to use ActBlue references to drive your customers directly from your website to your candidate donations page.
Regards, - Lucy from ThemeSLR
what currencies and payment methods are accepted in make contributions?
Hello and thank you for being interested in our theme.
1. The donations engine currently supports the following currencies:
- US Dollars
- Euros
- Pounds Sterling
- Australian Dollars
- Brazilian Real
- Canadian Dollars
- Czech Koruna
- Danish Krone
- Hong Kong Dollar
- Hungarian Forint
- Israeli Shekel
- Japanese Yen
- Malaysian Ringgits
- Mexican Peso
- Moroccan Dirham
- New Zealand Dollar
- Norwegian Krone
- Philippine Pesos
- Polish Zloty
- Singapore Dollar
- South Korean Won
- South African Rand
- Swedish Krona
- Swiss Franc
- Taiwan New Dollars
- Thai Baht
- Indian Rupee
- Turkish Lira
- Iranian Rial
- Russian Rubles
2. It supports multiple payment methods. Some of them:
- PayPal
- Offline Donations
- Stripe
- Authorize.net
- See all the available Payment Gateways here: https://goo.gl/LjNyDZ
Please let us know if youhave any further questions. - ThemeSLR
I cannot find ‘upload’ folder for the correct version of FTP theme (inc. DEMO). Please help?
Hello and thank you for purchasing our theme,
Can you please send a private ticket at http://themeslr.ticksy.com or a mail at support@themeslr.com with your wordpress admin login + ftp access + the link of your website and we will take care of your installation as soon as possible.
P.S: The theme needs to be copied to wp-content/themes/ folder.
Looking forward to your ticket, - ThemeSLR
Sending one ASAP.
Sent, waiting for reply!
We replied via email. Seems that the provided login access for WP is not correct.
The issue is resolved by your team, thank you very much!
Demo importer is not working have been sitting from last few hours and its just stuck. Please tell me how to solve this issue
Hello and thank you for purchasing our theme!
First of all I would like to tell you that you need to wait 2-5 minutes until the import gets completed. However, because some hostings comes with low PHP values (max_execution_time too small), you should run the import multiple times, (2-3 until you see the Import Completed Message). When you click Import demo one more time, the import continues from its previous state (progress).
This is why the import is not working properly for you.
Now, our team can do the import for you without any extra costs. To do this we need your FTP + WordPress admin login. Within few hours your site will be 100% done by our help team.
Please send the credentials via a private ticket (via Ticksy https://themeslr.ticksy.com/submit/#100010043) or an email at support@themeslr.com and we will take care of your site within one-two hours.
Looking forward to your reply, - Lucy from ThemeSLR
Clean and Professional. GLWS DCSF
Amazing Work, Good Luck With Sale 
I like this theme
Congratulations!
Amazing Work, Good Luck With Sale 
Congratulations! Nice Work, Good Luck With Sale 
very good work, nice
i wish you big sales for the upcoming week 
Nice theme gud luck
Excellent theme, clean and professional. Good luck with the sales 