91 comments found.
hello there, i had the site on a different subdomain, and once i switched to the main site, i don’t see “theme options” anymore in the menu? How would I bring it back? my website is www.led313.com thanks
Hi, You are meaning you don’t see this “Customize” button? – http://prntscr.com/k1f7aj Please contact me via support form with providing your admin-panel login and I’ll take a look. Thanks
I do see it..but I forgot how to change the contact information like in the top header..where do i do that.. i thought there was theme options?
Hi, You can change it in pages by editing it’s VC content – http://prntscr.com/k1o4l0 Best regards
please check your e-mail. I’ve already emailed twice. but i couldn’t receive any replies.
Hi, I check out my email (even spam folder), but recently I don’t receive any emails from you (latest was 14.05)... You can try to reply to my latest email or contact again via support form – http://prntscr.com/k0aq69 Best regards
Hello, I bought this theme a long time ago, but I just started using it today but now I do not have support. The thing is that when I import the demo content the webpage does not show nothing, only a blank page
Hi Miguel, Thanks for your purchase. Please try like this http://prntscr.com/jwk6x0 If not helps just contact us via support form. Best regards
Hey. Your theme is preventing a plugin from being accessed on the backend. Here’s what happens when you attempt to access it:
variable @color_primary is undefined: wp-content/themes/multi-shop/css/styles.less on line 21
The page is blank with the above text.
Could you provide a fix? Thanks
Hi, Please send us a message via special support form with providing your FTP logins and I’ll take a look. Thanks
Hello,
Has the theme a portfolio section? Would be possible to see an example?
Thanks.
Hi, Thanks for your interest, but we have only gallery and don’t have portfolio section. Best regards
I followed the installation and set-up instructions and Slider Revolution plugin isn’t showing up. Was this not included in the theme?
Hi, Thank you for your purchase. Only Revslider not installed or also others like VC? Please contact me via support form and I’ll send you that plugins. Best regards
Hello,
Does your theme support a sticky header on Desktop and mobile? Would be possible to see an example?
Many thanks,
Hi, Thank you for your interest! Yes, it’s possible and here is the screenshot – https://yadi.sk/d/8VKyDhI43UHpBu Best regards
Could you add an author box to your next update? That would make things more convenient (without the need for plugins).
Also – when there is an update, is it just a matter of re-installing via themeforest?
Hi TheoJEllis, “Could you add an author box” – Sorry, I don’t exactly understand your question, can you provide me some screenshots? “Updates” – you can download the latest theme version from “Downloads” tab, then you can just rename old theme folder and upload the new multi-shop folder. Best regards
What I mean is there isn’t an author box unless a plugin is installed with the theme. Is this not supposed to happen?
Hi TheoJEllis, If I understand you right, you are meaning some block with information about an author of the article in the blog? Sorry, but we don’t planing that block. Best regards
Hi, I want to buy this template, but is compatible with WooCommerce 3.3.3? Thanks
Hi, Thank you for your interest! Yes, our theme 100% compatible with Woo ver3.3.3. Best regards
Ok perfect, thank you!
Where I can found the theme documentation? Thanks!
I can send documentation.zip, please just contact me via my profile form and I’ll reply you with attached file. Best regards
I’m getting this error when I import demo data: Failed to create tmp table _fwbk_wp_wc_download_log. COLLATION ‘utf8_general_ci’ is not valid for CHARACTER SET ‘utf8mb4’
Hi, Thanks for your purchase! Please send me a support email and I’ll reply back with another demo data .zip which should work with your server. Best regards
i did
Please check out your site. Thanks
Thank you—
Hi, You can find it here – https://yadi.sk/d/_LfBejEZ3QCeGA Best regards
Hey. The themes great, however the cart, wishlist, menu buttons on mobile are a little too close to each other. Is there a way to space them out like how it appears in the demo? Thanks
Hi, Thank you! Please send me a support email with providing your site’s URL and I’ll take a look. Best regards
Hello, it does not allow me to upload the template > https://image.ibb.co/gNRKJH/Captura.jpg
I can not see the category >>https://ibb.co/hvtivx
How to change language > https://ibb.co/gBduJH ” read more”
Hi, You can use free Loco translate plugin. Best regards
Hi. I want to buy this template, but there is something I need to check first. Is it possible to disable “Add to cart” buttons? I don’t want to allow online purchasing, I want my customers to contact me whenever they want to buy a product. Is this possible to do with this theme?
Hi, Thanks for your interest. Yes, you can enable “catalog mode” with contact modal forms – https://yadi.sk/d/7LbW_hsk3RocWF Best regards
ok thanks
the template is amazing and it has all what i need, put my concern is, if it can be used for non wordpress websites? such as MVC framework like laravel?
Hi, Thanks for your kind words! I think if you want to use in Laravel will more suitable HTML version to build from scratch, because Laravel has it’s own functionality. Best regards
what about this theme do you have a HTML version for it?
Hi. Yes, you can find HTML here – https://themeforest.net/item/multishop-universal-html-shop-template/20546702 Best regards
Доброго дня, пара вопросов – виджет категорий в сайдбаре поддерживает выпадающий список подкатегорий? есть ли русский перевод? Спасибо
Добрый день. Спасибо за интерес! Да, поддерживает йерархичный выпадающий список категории. Перевести вы сможете через бесплатный Loco tranlsate плагин.
спасибо, я просто подумал если русскоговорящие разработчики может и есть русская
На самом деле, строк для перевода не много, большинство уже переведены самим WooCommerce
Hi a presale question, 1) Do you have a documentation for me too see the theme options? 2) Do you only have one menu look 3) Do you only have one product display look 4) Do you know how i can remove the add to cart button and instead link my customer a enquiry form?
Very interested in the theme and is looking forward to your reply. Thanks.
Hi, Thank you for your interest! 1) Yes, you need some screenshots? If so I can provide you. 2) Yes, one precreated, but you can also set some options in mega menu. 3) Yes. 4) You can set it from our Theme Options, you’ll get modal form instead add to cart functionality. Best regards
1) Some screenshots will be great 2) How about header styles? How many different look you have? 3) Got it 4) Is there any way I can see how it looks after removing add to cart button and link to the modal form instead? Because i want to remove add to cart option. To be honest it’s a great feature to allow customer to send enquiry form rather than add to cart. I am surprise your theme options allow it. It’s this a woocommerce setting or only provided with your theme?
Thank you for your feedback by the way 
Also, to add on how about the flexibility of changing visual styles and colors with the theme?
Hi, Henry. 1. Here some screenshots from Header/Catalog https://yadi.sk/d/joQdu6Td3RobpY https://yadi.sk/d/uZKPOVO03Robs7 https://yadi.sk/d/FrkxIUI-3Robts Footer from Visual Composer builder. 2. One style, but topbar also from VC builder. 4. https://yadi.sk/d/7LbW_hsk3RocWF 5. You can change color schemes if you want – https://yadi.sk/d/hkkq4AcC3RocYa Best regards
Hi,
First of all i loved how we can hide/show addtocart button. This feature seems to be coming from the theme itself rather than woocommerce plugin am i right?
Also, if i choose to request and hide add to cart button to all my products, will the addtocart logo on the topbar still visible?
Sorry for many questions as this is a pretty cool theme i think. I want to know more before I purchase which probably in two weeks time or so.
Hi, Henry. Right, it comes from the theme itself. “will the addtocart logo on the topbar still visible?” – if you are meaning cart icon in the header, you can hide it from theme options – https://yadi.sk/d/1hKZSjC23RptdJ Best regards
Hi, Another question sorry, in the catalog mode using the built in modal form for enquiries, when sent, what is the email content like? Like does the admin know from which product the form is sent from?
Hi, Henry. Yes, after clicking request button, the hidden field in the form filled by “ID+Title” info of the current product, so after submiting admin will get info of that product.
Hi, I have a presale question. I want to understand how flexible header is? I want to bring all the menu in middle or make it full width and take logo above menu. Change menu style i.e. make links as buttons. In simple words I want to make it look like http://www.purabathrooms.co.uk/ Is it possible?
Hi, Thanks for your interest. I have checked your site and unfortunately no, it’s too different. Best regards
By clicking “Proceed to checkout” I get empty page?! As example (http://preview.themeforest.net/item/maxishop-universal-woocommerce-store-theme/full_screen_preview/19933352?_ga=2.84184665.1106923370.1510141027-646282193.1510141027), then when you click the check out button, it just displays nothing?! Some bug or some wrong settings in demo? Thanks for a fast reply, I am interested in your theme, the woocommerce as I saw is integrated within your theme?
Hi, Thanks for your interest! I just checked the demo and everything is fine for me – https://yadi.sk/i/-de_M8003PWqDs . ”...the woocommerce as I saw is integrated within your theme?” – Right, our theme is a WooCommerce theme. Best regards
Am I entitled to the demonstration facility?
Hi, You are meaning acces to the admin-panel? I just don’t exactly understand your question. Best regards
Hi, some presale questions: 1) can I set a sticky menu from admin panel? 2) in homepage may I have a shop section with 4 columns or with 3 columns and a sidebar? (like shop pages) 3) can I set a back to top button? Thanks and best regards
Hi, Thanks for your interest! 1) Yes. 2) Yes, you can add products list (handpicked or ordered by date, name, ...) to homepage, as sidebar you can use VC Builder columns functionality OR even you can set shop page as homepage; 3) You can just add a plugin – https://wordpress.org/plugins/tags/scroll-to-top/ Best regards
