59 comments found.
i have downloaded your theme from elements.envato.com i am working on this sub domain https://new.djikonmusic.com/ i want to know from where i can change main slider video and main slider photo
i have buy the theme now but not work : mething went wrong with the plugin API.
Hello,
Because the Music Press and Option Tree plugins were deleted, this problem happened. We will include these plugins in the upcoming update.
You can wait for this version and update your site. Then, you can install these plugins.
I have lost add-ons while updating the theme I can’t reach my customer. Could you please send us these plug-ins? korkusuz.aytac@gmail.com Thank u now
Hello,
Before sending you plugins, could you pls send us your purchase code to our email support@templaza.com or create a ticket and list us the plugins you need.
We will send them to you.
Best Regards,
My dear friend my client is dead.
Hello,
We are so sorry to hear that. Do you have any evidence to prove that you bought this theme? Could you pls tell me which plugins you are asking for?
Best Regards,
No purchase code no mail 
If we don’t get it, we will dump the site We need musicpress and option tree extensions. Please help, this is an exception. Send me mail.
Hello,
We are so sorry but we can’t send you these plugins in this case. We don’t know exactly if you bought this theme. Hope you understand!.
Thanks and Best Regards,
I really like this theme but from the comments and no support im curious if it make sense to still buy these theme without option tree and music press plugin not added in the theme
Hello,
Thanks so much for your interest. At this moment, we no longer support this theme. We can help you update plugins such as Visual Composer, Revolution Slider and send you Option Tree and Music Press plugin.
However, we will not update new features to this theme.
Best Regards,
Hi i was going to buy the template today but i just noticed there is no support for it does that mean if i get any issues using the template after i pay for it ill get no help! Please i need to know asap so i can sadly find another good looking template like this one. Thanks.
Hello,
Thanks so much for using our theme. Regarding your question, we no longer support this theme. In case you bought it, we can help you on simple technical problems. However, there will be no updates for this theme in the future.
Best Regards,
Thanks for your reply, I did not buy it yet dont think i want to risk it though if there is no updates for it. Is there any recommendations for a similar template i can use! Thanks again.
Hello,
At this moment, we have another music WordPress theme called Amita: https://themeforest.net/item/amita-music-band-wordpress-theme/20921408?s_rank=6
Pls check it out and let me know if you need any further information.
Best Regards,
Hello,
I know I didn’t purchase your theme via themeforest but rather Envato Element which you just posted. I want to request the “Option Tree” plugin file, the plugin itself on Wordpress page is no longer available. Thanks. Please send it to mu7at3@gmail.com
Thank you for your time.
Hello,
Thanks so much for using our theme. Could you pls send us an evidence to prove that you had this theme from Envato Element? Pls send it via our email support@templaza.com
Best Regards,
Dear Autor, I have a similar problem like few previous buyers with the MUSIC PRESS Plug in. It is not possible to install this plugin and I am getting an error that says: “Something went wrong with the plugin API.” There seems to be no access to this plug in, althought it is a part of the product I have bought. Please either open an access for me or send me the plugin files directly. If you have another solution, please let me know. I would appreciate a quick reply. Thank you!
Hello,
Thanks so much for using our theme. Regarding to this problem, pls leave your email address here. I can send you these plugins.
However, because this theme is no longer supported, for any detail assistance, pls buy a support package here: https://www.templaza.com/tz_membership/signup.html
Thanks again and Best Regards,
Dear Templaza team, thank you for a quick reply. Please send the plug in files to following email: milnercello@yahoo.de Thank you!
Hello,
I shared these plugins via your email. Pls check your email again.
Thanks and Best Regards,
Hi Guys , I cant able to import demo content in this theme. And Music Press plugin is also not available in market,I dont know how to put video in front page post.please help me if any one know
Hello,
For the problem when you import demo data, pls create a ticket and send us your site and login information. We will help you check it.
For the video in the front page, actually, these videos are added in posts which are showing in the front page. So to have videos play on the front page, just add your videos when create posts.
Best Regards,
Regarding this issue i sent mail with login credentials.Please see that mail.
Visual Composer also not working properly in this theme .please help me on this
Hello,
We have not received an email from you yet.
Also, as we noticed, your account name is not marked as Supported one. When did you buy this theme?
Because we no longer support this theme, in case your license expired, pls extend your support by buying Support package here: https://www.templaza.com/tz_membership/signup.html
Best Regards,
Hi
I purchased this theme last week only how licence will expired . Below I attached my order receipt. The problem is I can’t able to install theme because of required plugin . But some plugin is not in Wordpress store then how I will download and install the demo content.
And I don’t know how to use post video in front page. Pleas help me on this.
Hello,
I did not see any attachment here. Pls send us your Purchase license to support@templaza.com
We will help you in detail. Regarding the plugins, do you mean the Option Tree plugin?
For the video posts on home page, after you create these video posts in Posts section, you can go to your home page in Pages section and select your post category which includes video posts in Slider Blog element.
Pls try again and if you still can’t do it, you can send us your login information via email. We can help you.
Best Regards,
Hi I have threepre sale question. 1. Is it possible to display in hompage section about instead of video as it´s in demo. 2. how it´s with localization, does the theme suport easter characters, like ěščřž etc.? 3. what about multilanguage site, is it possible to create 3-4 language versions of site and change it just with clicking on lang.code or flag? Thanks in advice, Lumir.
Hello,
Thanks so much for your interest in our theme. I’d like to answer your questions:
1. Do you want to set up About page as your front page? You can do that easily. It’s a simple WordPress configuration.
2. Do you want to use new font? You can change to other font if you want.
3. This theme has already supported language files, so that you can translate your site to different language. You can see one of our customer’s website: http://www.mykonoslasvegas.com/
Feel free to contact us again if you need any further information.
Best Regards,
Thanks, ordering!
Glad to hear that!
Pls keep in touch with us if you need any further assistance.
Best Regards,
hello, when i click on book the table, i cant close the reservation form. it seems the header is infront of the close (x) button. seems like a bug. how do i fix it?
Hello,
Pls create a ticket and send us your site with login information.
We will help you check and fix it.
Best Regards,
Hello, I have a problem with the theme. I can’t download the demo if I don’t update the Visual Composer Plugin. As far as I am concerned it’s included in the purchase. How do I do to get the update please ?
Hello,
Could you pls create a ticket and send us your site with admin account?
We can help you update the plugin.
Thanks and Best Regards,
Thank you. I found a way ton resolve the problem. But I have another problem, is there a way to order the items on the pagination like it’s sep up in the menu ? I have seen that it’s by ID’s. I have tried to change the ID’s but it does not work.
Hello,
We have to edit in code a bit so that you can select the order of the horizontal menu.
Pls create a ticket and send us your site and login information.
Best Regards,
Shoutcast streams?
Hello,
Thanks so much for your interest in our theme.
Could you pls tell us more clearly what you want to know?
Best Regards,
Hello again,
Regarding to your question, at this moment, our theme has not supported this function.
We will check and may update in the future.
Thanks and Best Regards,
Dear, is your tempalte support youtube or vimeo videos (with sound) on homepage?
Hello,
Thanks so much for your interest. At this moment, YouTube or Vimeo video has not yet supported. This theme supports .mp4, .ogv and .webm video and you can turn on the sound if you want.
Best Regards,
Hi, a client of mine purchased and uses this theme for his website. and I found that the page pagination you made is really using bad practice. My advice is just use wp menu, and the use javascript to generat prev/next link. Ordering the page by ID and not by menu is just doesn’t make sense.
Hello,
Thanks so much for your feedback. We will check and will update our theme 
Pls feel free to send us any suggestion to make this theme more user-friendly.
Thanks again and Best Regards,
one more thing, the background setting for each page is just painfully hard. Can’t you just make it easier? I mean, why should you use blog post just to fetch certain page background?
you need to hire new wordpress developers for your team. the professional ones
I just need to set about page image background, I can’t do that easily.
Hello,
We are so sorry for any inconvenience.
To add background image for about page, you just add your image to Home Page option when you create your About page.
http://es.tinypic.com/r/2zfis1u/9If you find any problem, pls create a ticket and send us your site with login information.
We will help you check the problem.
Best Regards,
Hello, so my site updated and now the titles for the pages are not showing up! is there a fix for this?
Hello,
Could you pls create a ticket and send us your site as well as login information?
We will help you to check it.
Thanks and Best Regards,
Before buying question. Is there integration with woocommerce?
Hello,
Thanks so much for your interest. At this moment, this theme has not supported WooCommerce.
Best Regards,
How do I order the pagination? is it done by tab ordering?
Hello,
Thanks so much for using our theme. Could you pls tell me more clearly where the pagination you are asking?
Do you mean the horizontal menu?
Thanks and Best Regards,
Yes, the horizontal menu. In the admin panel it’s called pagination.
Hello,
At this moment, these items are ordered by IDs. If you want to change, we can help you.
Pls create a ticket and send us your site and admin account and tell me how you want to order.
Thanks and Best Regards,
Hi, I’d love to buy your theme, but I need to know if I can use the license for my domain.com and for the 2 third level domains I have milano.domain.com and brescia.domain.com or I have to buy 3 licenses. In this case I wouldn’t buy it, thank you.
Hello,
Thanks so much for your interest in our product. After you buy our theme, you can use for your sub domains.
For further information regarding to license problem, you can go to this article: https://themeforest.net/licenses/standard
or contact Envato directly.
If you need more information about our theme, pls feel free to contact us.
Best Regards,
hey! nice work. any news regarding the facebook event integration?
Hello,
We have not yet integrated this option. Instead, you can try a plugin. Here are some plugins you can try:
https://wordpress.org/plugins/tags/facebook-events/Best Regards,
Awesome theme, can you make a audio page which contains multiple audio tracks
Hello,
Thanks so much for your interest in our theme. In the current theme version, there is no audio page. Could you pls give us a sample audio page?
Best Regards,
Hello,
Thanks so much for sending us. Currently, you can show audio tracks using shortcode of Music Press plugin. However, there is no CSS style for this part.
Pls wait for us in next update.
Best Regards,
