Hi there,

Thanks for taking an interest for our theme, we’re glad you like it. This can be due to smoothpage tranistionas which can easily be turned off https://www.screencast.com/t/9ySL140ujj

Do let us know if you have any additional questions.

Best, Mikado

Hello there,

Could you please explain what kind of customization is needed, so we can know if we can provide you with help. As usually we are happy to help and provide you a hint on what you can do to achieve certain things, and the options and possibilities you already have included with our theme.

Best, Mikado

I want to do this to the single portfolio: http://onevector.net/img/lookbook-page-single.jpg and add a magnifying feature similar to WP Image zoom. I’ve tried the plugin but for some reason that I can’t figure out it won’t work. I tried several others too. Possible?

Hi there,

These kind of customization we do not offer unfortunately. That feature can be achieved with a third party plugin but we can not guaranty that it will work as it hasn’t been tested with the theme. You are always opt to test this on your own for sure.

Best, Mikado

Hello there Reanto,

Please, try to clear all the cache or visit our support forum https://mikado.ticksy.com from a new browser. Then you should be able to submit a ticket. When it comes to logo size, please, note we implemented functions that makes logo image double smaller then original size. So, if you want to see logo in 40px of height, you should upload 80px of height for your logo image.

For further assistance, our support team will gladly assist you.

Best regards,

Mikado

The ticksy platform will not allow me to submit a ticket, which is why I sent a direct email and posted here. There are no matching options for this template on the drop down and when I select the “Mikado One” option (closest descriptor of this template), the message that comes up is “Sorry, that purchase code is for a different Envato product”.

I have tried to submit a ticket several times to no avail.

Made a correction …and can now submit. Thanks

Hello,

We located your ticket on our support forum and our agent is working on it, so you could check response on ticksy soon.

Mikado

Hi again,

Unfortunately, our theme is not for Shopify platform.

Mikado

:((((((( so sad that icant use it i purchase this theme for nothing:( do you have other themes that i can upload in shopify ?

and do you know website that i can find good photos for designing my store?

Hi,

Unfortunately, not. We are developing for WordPress. We are purchased most of our images from ShutterStock.

Best,

Mikado

Hello there,

We are the only owners of our theme “Fleur – A Theme for Weddings, Celebrations, and Wedding Businesses” and Envato market is our exclusive seller, which means that this is the only place our theme can be bough under the user Mikado and our mail is office@mikado-themes. There for we would kindly ask you to contact us at our mail office@mikado-themes.com for any further questions.

Thanks, Mikado

thank you for information, this author will be added in black list and template will terminated

thanks again for cooperation regards, Gridgum.com Review Team

Hi there,

Thank you!

Best, Mikado

But that seems quite strange as 1024 is standard desktop size. Why would you not have an option to not use the mobile header at such a large media size? Just doesn’t make sense to have a mobile header on display for desktop sizing.

I have raised a ticket so waiting for assistance with getting this issue resolved so the site is usable on standard screen sizes

Hello,

We located your ticket on our support forum and it has been assigned to our agent who already answered you. Please, check whole response on ticksy

best,

Mikado

Hello,

Thank you for taking interest in our Fleur theme. You need to import demo data and here are instructions how to do it from our Official Manual, just check this part http://fleur.mikado-themes.com/documentation/#getting_started_importing_demo_content

Best,

Mikado

Hi there,

You have probably imported demo content prior installing the Contact form 7 plugin. So if you are missing the newsletter form you may add this one to your Contact forms:

[email* your-email placeholder “Enter Your Email*”] [submit “Subscribe”]

This is our Newsletter form that is located in the footer.

Best, Mikado

Finally add this code in functions.php

add_action( ‘after_setup_theme’, ‘add_gallery_zoom’, 100 ); function add_gallery_zoom() { add_theme_support( ‘wc-product-gallery-zoom’ ); }

Hello,

Does this solves your issue? Feel free to ask for any additional questions you have. Also you should know that you can always submit a ticket to our support forum https://mikado.ticksy.com and our support team will be at your service.

Kind regards, Mikado

Hello,

Glad to hear you like our theme. Please, submit a ticket on our support forum at https://mikado.ticksy.com and our support agent will gladly help you.

Mikado

ok, done

Hello,

We located your ticket and it has been assigned to our support agent who already answered.

Mikado

Hello,

Thank you for taking interest in our theme. Yes, under each row you are able to choose Video background https://www.screencast.com/t/AR2KsPMsqYak and also in our Mikado Slider you are able to add video https://www.screencast.com/t/zCW3uyBbHHJ Or you could use Rev Slider with video since this plugin came bundled within our theme. When you are using Video button to play vimeo video for example, video will be loaded in lightbox like here https://www.screencast.com/t/N6LpMrKWQ

We hope this is what you’re looking for, but if there is any other doubt, please, let us know.

best, Mikado

Hi,

So, you’d like to edit some utilization of text in blog slider?

In that case, use this part of code:

.mkd-blog-slider-holder .mkd-post-content .mkd-post-excerpt {
  color: red;
  font-size: 15px;
  font-family:cursive;
 font-weight: 600;
}

and add your desired values and paste whole code in Mikado options > general > Custom Code > Custom Css.

best,

Mikado

Hi, thank for your reply

But i mean is how to change text that been show on blog slider—> Proin gravida nibh vel veliauctor …...

I’ve been searching on how to edit this text for while now. Hope you can help

Hi,

You are welcome. To edit excerpt field, first click on the Screen options in top right corner and then check box for Excerpt https://www.screencast.com/t/299VV6iIV and after you are able to add desired text there.

Best,

Mikado

Hi,

Could you, please, submit a ticket on our support forum at https://mikado.ticksy.com and include your site URL with wp-admin access and our support team will gladly investigate.

Mikado

Hello,

CSS can be added from WordPress back end > Appearance > Customize > Additional CSS field or if you are using child theme then it can be added inside child theme css file. In this way changes won’t be lost after each theme update. You just need to use proper selectors in order to override initial styling, and you can inspect css classes and selectors with Google Chrome developer tools in case that option for changing some element doesn’t exist. We have found your ticket on our support forum and support team is informed and they will reply to you as soon as possible.

Mikado

Hello,

Mentioned demo is using image with following dimensions 1920×1075px and we generally recommend using Full HD images when you plan to use them as backgrounds for sections or for slides.

Mikado

Thanks a lot!

You’re welcome.

Hi Marco,

And thanks for writing in.

Social icons are inside widget area, so you can create some other menu and then you can place menu widget inside that area.

Mikado

Allright! Thanks for the quick reply.

Now I have another question. Is the mobile menu the same menu as the desktop main-menu?

Thanks, Marco

Hi again Marco,

Yes, main and mobile navigation are using same menu.

Mikado

Hello,

Thank you for sharing your ticket ID. It has been assigned to our support agent who just answered you. Please, check response on ticksy.

Mikado

Thanks, solved

You are welcome!

Hi there,

If you are receiving some dummy error it is probably because you didn’t extracted theme forest downloaded file, because fleur.zip needs to be installed as explained in following Envato article https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.12521394.74287877.1471284950

Also, it could be due to low max upload file size and we covered this already here https://mikado.ticksy.com/article/10810/edit/

In case that you continue to have problems with installation, please contact our support by submitting a ticket at https://mikado.ticksy.com and provide WordPress and FTP admin access in your ticket.

Mikado

Hello,

We will update all plugins with each theme update, and in case that there is some security issue with the plugin or if users needs it urgently you can also contact support trough our support forum at https://mikado.ticksy.com

Mikado

Thanks

You are welcome!