67 comments found.
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Hi! I installed your demo content here https://eclipa.studio but as you can see it doesn’t look as it should. I checked the theme folder but there is no install manual.
Oki managed to make it work. Please tell me which extensions need to be active.
Hello! Please read it here: http://promo-theme.com/cropit-wp/docs/
Help! The button for the Visual Editor has gone missing and my site is broken.
Hello! Please check all steps installing via our docs here: http://promo-theme.com/cropit-wp/docs/
Thanks for your help! Great support!
Quick question before I purchase your theme. I noticed there might be an issue on your mobile menu. When you click on a menu item to open it, it opens fine, but then you can’t close it. If you click on the same menu item, instead of closing that sub-menu, it goes to the home page. Is that a bug, or is that how the mobile menu works by design?
Hello!
At the moment we’ve added links to the main parts of the theme. If you won’t have this links and want to close this sub-menu on the second click, we have this functional You can check it now on our demo-site (Don’t forget to clean your cache browser before ).
Do you have a preferred/recommended plugin for selling photos online that works best with your theme?
Hello!
We use the most popular WooCommerce 
It has many additional plugins and etc.
Hello! All works fine, please clean your cache browser.
Im getting the next error Warning: Invalid argument supplied for foreach() in /home/www/malamutestudio.com/wp-content/themes/cropit/framework-customizations/extensions/shortcodes/shortcodes/portfolio/views/view.php on line 32 can you tell me how to repair it?
Hello! Please contact us via support form. Also, please check your php version, it needs higher than 5.4.
Is it possible to put a background video?
Hello! We have this function in our another theme https://themeforest.net/item/persona-wordpress-photography-portfolio-and-blog-theme/19225817
I could not get the demo content to install. Figured it out, I had to upload the entire theme set to ASCII in my FTP program and it installed the demo content. Please disregard my posts to support. Posted this here for others that may have same issue.
Hello!
We’ve answered you
Hello,
I just installed your theme with the demo content and when I try to visit my website it keeps loading, showing the camera icon. How can I solve this?
Hello!
Please contact us via support form and send url, login and psw from your admin panel. We’ll help you
Trying this theme out ,really enjoying it , really fast theme , i noticed that the search does not display images , how can i make it so that it does, makes sense for a photography site
Hello!
Please contact us via support form, we’ll help you in Monday, today is the weekend
Hi, I downloaded today theme and I can’t activate it, I have a lot of errors in PHP, ] unexpected on line 168 in functions.php, everywhere where YOu use [] with echo, please FIX this error
Hello! You need to increase the php version. Minimal – 5.4. You can change it in the settings of your hosting.
Ok thanks for reply !
Was happy to help
How do we change the drop down shopping car buttons in the header and cart icon background from pink to say cobalt blue? see website bubbadovejr.foundation
Hello!
Please contact us via support form
Hi,
Pre-sale questions : is it possible to have the logo on the middle with each sides menu ? And Google fonts are available ?
Thanks !
Hello! Yes, Google fonts are availble In what position you need logo? (Maybe screenshot?)
Hello, I bought your model on May 24 and I can not install the demo file … apparently the zip file and empty and contains only one images
Hello!
Please contact us via support form and send url, login and psw, we’ll help you to install our theme
Thank you for your speed and help and that same Sunday … Thank you very much
Were happy to help
Hello! Its a great theme, modern and comfortable! Thank you so much for the amazing support! When i have any problems they help me every time!
Thank you so much
hello, can i try a demo of this theme? maybe on a demo server?
Hello! Sorry, we haven’t trial version of our themes 
Hi there – I’m thinking about purchasing this theme, but wanted to know first if it was possible to make image thumbnails on a portfolio page like this one (http://promo-theme.com/cropit-wp/gallery/packery/) open large above the portfolio page, and then close. Basically, I don’t want to link out of the main page ever – just to have people click on each photo to expand it.
It would also be nice if, once they have that photo open, there was a left and right arrow to browse.
Thanks!
Hello! Yes, we have customizing of each portfolio and you can turn on Pop up mode and all images will be opened on this screen. I’ve turned on this mode, you can see it here http://promo-theme.com/cropit-wp/gallery/packery/
Your theme doesnt work in my hosting, as the php version is 5.3 for the hosting. I would like to have a refund.
Hello! You need to update the version of php minimum on 5.4. If you will see the description of this theme, you can find a Notice about the minimal version php. Best Regards, Promo Theme.
My hosting doesn’t have option to upgrade to 5.4, so would be grateful if u can disable my product key and refund my amount.
Hello! We have a shop, where you can sell your photos. But the url’s that you’ve sent – it is big photostocks and it have another mechanism of selling But if you want to simply sell your photos, our theme can do it (we use WooCommerce plugin).
It is a very big work. And some plugins won’t help to create the same project
Thanks For reply . We like your theme, good work and design .
Thank you very much
Can’t see the portfolio section unless cursor passes over in the demo. Sorry.
Hello! Please clean the cache in your browser Ctrl + F5
