93 comments found.
When will the update be available?
Hi there, Firstly, thank you for purchased the theme. And for the next version, it will be released within 24h. Please wait for an email notification from Envato
Thank you.
Hi Support, I’m a member of Envato Elements, I’m currently using your theme and need support. How can I remove the ’% Percentage’ that is shown on products when on sale. Some products are on sale, and say 5.6% off instead of saying “Sale”. How can I fix this?
Also, how can I remove the “5 in Stock” from inside products pages? I’d prefer it didn’t say how much stock is available. Thank you!
Dear TychoMedia
Thank you for using Percies theme. Sorry, on Envato Elements. We not have provider support services. If you want get fully support you can buy license on ThemeForest or you must pay fees of support
Best Regard
Sorry but that’s not acceptable, I don’t need support, I need to know how to remove something you’ve implemented into your theme. All it takes is to say, go to settings, click this, or unlick that. Not very hard to explain. I just want to remove the Sale Percentage attached to every product on sale.
Hey Is the theme working with wordpress 4.9.5 and wocommerce 3.3.5?
I see there was update at 18 april but I didnt get any notofication via e-mail which is weird (I got notified on february update). And the files which are available to download are still the same files as in february
Hi, your theme is beautiful. Is it possible to do a homepage with grids and texts in parallax ? like this : https://www.wix.com/website-template/view/html/2123/?siteId=877e8259-2b4e-4aac-81ad-15ca014e043c&metaSiteId=c34bb8c2-7191-40f0-8d90-9d705b905cb0&originUrl=https%3A%2F%2Ffr.wix.com%2Fwebsite%2Ftemplates%2Fhtml%2Fnew
Thank you 
The style.css is showing the following error
“unknown rule : -ms-keyframes”
CODE: @-ms-keyframes lightcase-spin { 0% { -webkit-transform: rotate(0deg); -moz-transform: rotate(0deg); -o-transform: rotate(0deg); transform: rotate(0deg); } 100% { -webkit-transform: rotate(359deg); -moz-transform: rotate(359deg); -o-transform: rotate(359deg); transform: rotate(359deg); } }
unknown @ rule
Hi there, First of all, thank you for purchased the theme. And for your issue: - This is not an error because this is a syntax to use on Internet Explorer ( you can read more about this rule on https://www.w3schools.com/cssref/css3_pr_animation-keyframes.asp )
Hope this help you Best Regards, LA.
When will the next update be?
Hi there, The next version will be released on this week. Please waiting
Wish you have a good day! Best Regards, LA.
Hi there !
First of all, thanks for this nice theme !
Then, I would like to know the proper way to override the view rendered of “Woocommerce Product Categories” Visual Composer element ? Should I follow VC’s docs or there is an other way to do it ? (like functions.php from child theme)
thanks
Hi phatza
Thank you for purchased our theme. Please open ticket on https://wpelite.ticksy.com. We will help you check and fix problem
Thank you
Hi there. your theme is outdated with woocommerce . can you please update your theme? and can i ask, if the theme is outdated, it is will effect all the process with woocommerce or any error with be popop? thanks . i’m subscribe for element envato.
Hi there, Thank you for interested the theme, and for your questions – Please don’t worry, the current version of the theme still works well with WC 3.3.3 and also the next version of the theme will be released soon Best Regards, LA
Hi, where to find or how to set about customer (register, logout, login with social?) Thanks
Hi there, To do that, you must be install the Social Login plugin ( e.g: https://wordpress.org/plugins/yith-woocommerce-social-login/ or https://wordpress.org/plugins/oa-social-login/ ... )
Hope this help you Best Regards, LA.
Hi, manual or method how to create 360 product view? Which file I need to upload? How does it work? Thanks
Hi there, There is a video tutorial how to use product image 360 viewer https://screencast-o-matic.com/watch/cFVoibo2rg
Hope this help you Best Regards, LA.
it’s great, thank you. Its similar manual is available?
Yes, It’s available. You can see the online demo http://precise.la-studioweb.com/product/product-image-360-viewer/
Best Regards, LA.
Seriously? 2 weeks have passed since you said they will upgrade?Where is the update? :/
Hi there, I am sorry for late response, the next version has been uploaded but we need to be approved from the Envato Market. Please wait for the email notification from them!
Thanks & Regards, LA.
Where is the new update?
Hi there, Please don’t worry, the next version will be released on tonight or tomorrow.
Best Regards, LA.
Still no update? it’s over a month
Hi there, I am not sure about your question because the version 1.3 of the theme has been released on February 10, 2018 ? do you received an email update notification from Envato ? Best Regards, LA.
I didn’t get any update, also in my wordpress theme admin doesn’t show any updates.
Hi there, I am not sure about that – could you read document how to update the theme http://docs.la-studioweb.com/precise/#theme-update
Hope this help you Best Regards, LA.
Hi, when to update theme to 4.9.2? Thanks
Hi there, The next version will be release on this weekend, please keep in touch. Thanks & Regards, LA.
Hello sir can you give details about cereal theme?
Hi there, Thank you for interested the theme. And I am sorry, can you explain to me what the demo you asked ? Best Regards, LA.
Is there quick view on mobile?
Hi there, Thank you for interested the theme, and about to your question - On the demo site, this function is not available. BUT you can turn on it on the theme setting
Thanks & Regards, LA.
Dear Author! I have query that Is it possible from this theme other peoples can also sell their product at our website? Means Is this theme is like marketplace type theme? Regards:
Hi there, Thank you for purchased the theme, and regarding to your question – Yes, it’s possible, and you can refer the “WC Vendors Pro” or “Dokan” plugins Regards, LA.
Before I buy, I would like to know if it is possible with a single product page to have a left sidebar with the product categories? Thanks
Hi there, Thank you for interested the theme, and about your question Yes, you can set the layout of the product details page to whatever layout you want ( with left sidebar, with right sidebar, no sidebar … )
Regards, LA.
Dear Support How can i make the product picture all same size i try to use Regenerate Thumbnails but not working thanks
i try also to execute custom css from additional code in theme option like this : img { vertical-align: middle; max-width: min-content; height:auto ; }
but still not organized any help plz
Hi there, Please create a new ticket on https://wpelite.ticksy.com/, our support team will be help you
Best Regards, LA.
Demo Importer problem please fix
Hi there, First all – thank you for purchased the theme, and for this problem – Please create a new ticket on https://wpelite.ticksy.com/, I will help you check it Best Regards, LA.
i already create ticketr but after 11 hours still dont have any feedback
Hi @tbds3curity, I’m so sorry for late response, I have answered your question on the support page, please check it again! thank you.
Love the theme and design. Just 1 question. from the shop page when you add a product the sidecart bar appears. When going to the product and you add a product to the cart, the sidecart doesn’t appear. Can this behaviour be changed that the sidecart allways appears ?
Hi there, Thank you for purchased the theme, and about this problem you’ve got – I thought you installed a plugin or used code that accidentally removed the “wc-cart-fragments” script, If you cannot solve this problem, please create a new ticket on https://wpelite.ticksy.com and give to me your website information in it Thanks & Regards, LA.
Created a ticket, thank you!
