122 comments found.
For some reason (that i dont know), everything is broken. Considering that its a fresh install of WP and required plugins are activated.
Test site is here http://seese.2alphashootingsupplies.com.au/I need resolutions or else I will ask for a refund
Hi,
This issue comes because you’ve installed our theme via: FTP/cPanel.
Please consider installing our theme via the WordPress default way.
Appearance > Themes > Add New > Upload.
I hope this helps! 
Regards,
VictorThemes
Any particular reason for that?
Well, lets see
Ok. Check and let us know.
the theme option is broken. Damn! even the demo is broken.. WTF! I shud be asking for a refund
http://seese.2alphashootingsupplies.com.au/ <—DemoHi,
Please confirm your purchase details?
This issue comes because you’ve installed our theme via: FTP/cPanel.
Please consider installing our theme via the WordPress default way.
Appearance > Themes > Add New > Upload.
I hope this helps! 
Regards,
VictorThemes
Update: there are broken icons.. please help..
Hi,
Please confirm your purchase details by providing a purchase code.https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Regards,
VictorThemes
Hi We bought the theme because we like the masonry grid – But after fiddling about in it, I have a quastion -
Is your masonry grid only available through the page-builder? Is it not possible to also utilize it on for example : https://victorthemes.com/themes/seese/product-category/decoration/
I have made a child theme, but since the woocommerce is all gathered in one file, I find it hard to implement?
Regards Jesper
Okay, so basically If(is_tax(‘product_cat’)){ $currentCategory = get_queried_object(); $currentCategorySlug = $currentCategory->slug;
}
Hi,
Grid type of style and that column options available at : Seese Options > WooCommerce > Shop.
For masonry style, yes you can use it from child theme.
Hope this helps! 
Regards,
VictorThemes
so I kinda have to use your products shortcode for masonry, because there are no settings in Seese Options > WooCommerce > Shop to use masonry? Can your shortcode accept an array of specific product-IDs instead of category-slugs? and does it only work with the normal category slugs, or can you also add custom taxonomies?
Never mind, I see you made it pluggable – so I overwrote it in my child theme.
Anybody in the future interested, I got it to work by adding the shortcode to my functions.php and adding the following.
if ($products_ids !== ’’) { $arr=explode(”,”,esc_attr($products_ids)); $intarr = array_map(‘intval’,$arr); $args[‘post__in’] = $intarr; } $vcts_products = new WP_Query($args);
Then you can just add a comma seperated string into the shortcode like so : products_ids=”392,457,460,3291,63,65,3290”
Also, add it in shortcode_atts
This works well with custom fields, relationships and custom selected featured products.
Hi,
Hope you find the solution. Thanks for replying and clarifying!
Regards,
VictorThemes
Hello
• Can I use this plugin with your system? (https://dev.iyzipay.com/tr/acik-kaynak/woocommerce)
• I need to create a website for b2b and b2c. For example, what I let my some customer see some pages or products, can I do it? OR when customer register, can they choose membership type?
Hi,
1. We’ve not tested our theme with that plugin. Our Seese theme is developed based on WooCommerce common structure. If that plugin also developed well means, you can able to use that in our theme.
2. Yes, you can do that via Membership plugin. It’ll take care of everything.
Hope this helps! 
Regards,
VictorThemes
Hello, purchased and installed. Having all kinds of error messages during the install of all the required plugins. Can you please help me. Here are a number of the error messages. Almost half the required plugins give me errors when I try to activate them and crash the whole site. Even your “Seese Core” plugin doesn’t work. So, as you can see I am stuck and not able to move forward with this theme. I have also OPENED A TICKET. I need this fixed. Thanks!
1. Parse error: syntax error, unexpected ‘[’ in /home/content/08/6387608/html/store/wp-content/themes/seese/layouts/post/content.php on line 37
2. Parse error: syntax error, unexpected T_STRING in /home/content/08/6387608/html/store/wp-content/plugins/seese-core/seese-core.php on line 182
3. Parse error: syntax error, unexpected T_STRING in /home/content/08/6387608/html/store/wp-content/plugins/one-click-demo-import/one-click-demo-import.php on line 41
4. Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM, expecting T_VARIABLE in /home/content/08/6387608/html/store/wp-content/plugins/yith-woocommerce-wishlist/plugin-fw/lib/yit-plugin-panel.php on line 101
Replied in a support ticket!
Thank you for your quick response! 
Also, I did just update the PHP ver and I still have most of those error messages.
Hi,
We’ve checked in our end, and everything is just fine.
Please make sure your server meets WordPress requirements:https://wordpress.org/about/requirements/
Regards,
VictorThemes
Are you going to update the pages for the newer version of woocomm?
Hi,
We’ve updated our theme to 2.6 latest version.
Please update it.
You can use the following plugin to update it from the WordPress dashboard.https://envato.com/market-plugin/
Also, update our Seese Core plugin. Deactivate, delete it. And install it again from : Appearance > Install Plugins.
Hope this helps! 
Regards,
VictorThemes
hi can you please send me the unsplash link to the image of hanging lights, just trying to get a hi-res file. Link – https://victorthemes.com/themes/seese/
Its the main image I am looking for.
Thanks
Can you please also let me know if there is a way to change the google maps colours on contact page. – Thanks
Hi,
Please open a support ticket at https://victorthemes.com/my-account/support/
We’ll give the image for you from there.
Check google map shortcode itself. We’ve plenty of styles already: https://i.imgur.com/POL3bfr.png
Regards,
VictorThemes
Hi I am having issue with show all filter on home page. When I select bath or taps or basins, it doesn’t filter the selected chosen, it continues to select everything. where do I go edit this? can you please let me know. I have tried changing attributes in product details with no success.
site is
https://www.thecopperbathcompany.comThanks
Hi,
Please make sure you’ve not selected that particular page as a Shop page at: WooCommerce > Settings > Products > General .
If you selected that page means, filter will not work.
Problem still exist. Please share your site URL with temporary administrative login credentials at : https://victorthemes.com/my-account/support/
Hope you understand! 
Regards,
VictorThemes
Hello, I followed the process with the Envato API to keep upToDate my them. But Seese core still on V1.1.
Replied in your support ticket!
I am interested in purchasing today. Does this have an option for the social media icons on to be featured in top menu? Thank you. 
Hi,
Unfortunately, we don’t have that option to add social icons in header.
Regards,
VictorThemes
Can you add the code? Is it that hard? I would love to purchase it. I would pay you to add the code for it to function properly in the theme.
Hi,
Yes, we can able to add code within header if you want. We’re available for all kind of WordPress projects/tasks.
After purchase open a ticket at : https://victorthemes.com/my-account/support/
Regards,
VictorThemes
Do you have an example of this theme using other images (without gray background) to see how it likes?
Hi,
We can able to remove grey background easily. Once you purchased please let me know. I’ll send you some simple css code in order to change background color. And you can easily use it at : A”ppearance > Customizer > Additional CSS”
Hope you understand! 
Regards,
VictorThemes
Hi Victor, i am trying to change/setup the variable on the home page product Filter slider etc. can you please let me know what i have to do in order to get each product showing when i select the correct option. my link http://www.thecopperbathcompany.com
Thanks
Hi,
Thanks for purchasing our theme! 
Those filters are working from WooCommerce attributes functionality. So, please consider to check that guide from following link :
https://docs.woocommerce.com/document/variable-product/Hope you understand! 
Regards,
VictorThemes
Hello,
after installing the theme and plugins, I imported Demo Data, but I have nothing on my site, no image of demo no demo layout.
Thank you very much for your assistance
HI,
there is no layout on this theme, everything is different from the demo, if it is to build pages with a builder, I do not need this theme, please refund me.
I bought a theme because I am pressed, otherwise I will have done some development…please refund me.!
Thank you
Hi,
Thanks for purchasing our theme! 
Please make sure you’ve installed our theme and done like following video steps :
https://www.youtube.com/watch?v=QM8lef_Ca5AOtherwise, please open a support ticket at : https://victorthemes.com/my-account/support/
And provide your site URL with temporary administrative login credentials. We’ll check and fix this issue for you.
Regards,
VictorThemes
I have everything installed, there is a doc that I followed (http://victorthemes.com/docs/seese/), I opened a ticket this morning.
I did not buy a theme for you to install, but for me I install it…
you understand, I did not buy a theme to do a training how to do a site or training WPBakery page builder…!
Hi,
Visual Composer and WPBakery page builder are same. Please do a simple search to know more.
Thanks!
Hello, is compatible with woocommerce 3.4 ?
Hi,
Yes, we’ve updated our theme files already for 3.4 version compatibility of WooCommerce.
Regards,
VictorThemes
I really love this theme. I have a quick question, what shipping method is available with this theme? and what are the functions.
Hi,
Thanks for showing your interest in our theme!
I hope you’re asking about Online store shipping method options. If so, we’ve used in this theme as WooCommerce plugin.
It’ve following shipping methods :https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
Regards,
VictorThemes
Thank you
You’re Welcome! 
Great theme! However woocommerce.css is very outdated, can you please update this theme to a later version of woocommerce styling? There’s a lot cool features missing, for example on the tables on top of the order received pag.
Hi,
Yeah sure, can you please open a support ticket at : https://victorthemes.com/my-account/support/
And mention that exact page URL? We’ll check and let you know the solution for it.
Regards,
VictorThemes
Hello, I have a pre sale question. I am trying to have a front page something similar to this ( https://www.boconcept.com/en-us/ ). I’d like to have somewhat of a CMS front page style along with a selective visual of products, this being for the front page only. Can this be done with your theme?
Hi,
Thanks for showing your interest in our theme!
I see site : https://www.boconcept.com/en-us/
Which is totally different in design wise. But, you want to know about our theme can able to handle particular products in home page?
If so, yes. You can able to add selective products in home page.
Hope you understand! 
Thanks, guys. We went ahead and made the purchase. I have one question to star. Can we have a Mansory look at the Product Categories on the front page? I see you have it for products but I’m looking for product categories.
Hi,
Yes, we’ve Product Categories shortcode in page builder list. And that shortcode has Style of Masonry look.
Please check and let us know if you’ve any doubts with it.
Regards,
VictorThemes
Thanks guys, we will give it a try. Do you recommend we contact you with any other inquires via your support ticket system? We are having issues with image / width responsive visual.
Hi,
Yeah sure, you can contact us any time at our support center : https://victorthemes.com/my-account/support/
Regards,
VictorThemes
when you will release the latest version?
seese/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.3.2, seese/woocommerce/single-product/product-thumbnails.php version 3.1.0 is out of date. The core version is 3.3.2,
both are out dated and the cart page seems not aligned properly.
Hi,
Please update our theme using following step : https://www.youtube.com/watch?v=DwpG13TXUA0Regards,
VictorThemes
Hello I have some presale question about Seese theme. It’s fantastic and has a powerful design. I’d like to ask you something about shop and sliders. - question 1: I attach you an example of images of my future shop. My images are not squared so I’d like to know how the shop will appear with rectangular images like mine. - question 2: how can I manage sliders in your theme? Is there Slider Revolution installed? Or something similar?
Hi,
Thanks for showing your interest in our theme!
- From WooCommerce 3.3. The image control settings are get more customisable like from your current needs. So, that settings now at : Appearance > Customise > WooCommerce > Product Images. Also, check following documentation of it : Image size improvements
- For slider, our theme have own shortcode. Not from Slider Revolution plugin. Our live demo site we’ve used theme own shortcode.
Regards,
VictorThemes
Hi I am trying to send a support message, but its not working properly
in meanwhile, i have lost my contact form, can you please help?
Thanks
Hi,
Please open a ticket at : https://victorthemes.com/my-account/support/
From your purchased envato account. You can’t able to login via normal envato account. Only purchased account can able to create a ticket from it.
Or else use our normal contact form with needed details : https://victorthemes.com/contact/
Regards,
VictorThemes
Hello, not is compatible with woocommerce 3.3.. no update?
Hi,
Yes we’re working on it, we’ll update in themeforest soon.
But, it’s not a big update. Our current version will work fine as expected.
Thanks! 