567 comments found.
Is a sticky menu possible for mobile?
Hi, It is not available but you can change it with css code. Thanks!
Thanks – I have added this to my ticket in your system, please reply with the CSS code as soon as you can.
Hey RedRosary, the CSS code given to me by John is not working. He says he needs access to our WP backend to correct however the dev site is on an internal server only and cannot be accessed outside. Please take a look at this code and let me know what part to fix so it works:
@media (max-width: 991px) #cshero-header-inner #cshero-header.header-fixed { position: fixed; top: 0px; width: 100%; left: 0; right: 0; z-index: 1001; background-color: #fff; }
Pre-Sale Questions
1. It has 3 search blocks – can we specify what each one says to search?
2. Can we take out the 3 search blocks all together if we don’t think it is useful once we get started?
3. Can the home page be something else – not the job search page? I would like the home page to showcase everything we offer – not just jobs.. 
4. Can I put a job into a group of candidates “Job basket” if I think they are suitable – eg. If they registered as a Chief Officer – could I then drop the Chief oficer job I have into all candidates with that key word?
5. Can I get a log in to see the candidates profile page where they upload their info? Would I have access to this?
6. Can we easily offer a payment portal for card payments etc?
7. Where are the resumes stored? Can I access them myself in the back end? Or is this fucnctionality only for employers logging in? In my case I am always going to be the one looking at cv’s and forwarding them to employers.
8. Where are the videos stored if uploaded? Or can they only use a link from You Tube etc?
9. Could I add in a calendar for bookings to come in and see me? (could there be more than one calendar?)
No Response in 3 days? Could we get some answers?
Hi, So sorry for delay. Because we are on Lunar new year holiday. Here are the answers for you:
1. You can hidden by css code
2. Yes, it’s a shortcode, you can remove this
3. Yes, you can build your page and set it is Home page.
4. Theme haven’t support this function.
5. You can view the candidate informations in admin panel (Users management)
6. Theme support payment via Direct Bank Transfer and PayPal.
7. Only user logging in can view it http://prntscr.com/iha47z
8. In Users management http://prntscr.com/iha6af, on Video section http://prntscr.com/iha6sz
9. Can you discribe your idea in more detail?
Thank you!
Hi, does the theme come with Sass files? also im looking for additional feature that can post ads in homepage will this be feasible?
hi.. im after the a theme that a candidate signup and upload cv and then admin should receive the cv via email or an alert that someone signed up. also admin should able to setup featured jobs in homepage. Im not after a job basket or payment option.
does the theme has these features?
Hi, thank you for your interest!. Our theme use SCSS, not SASS, And you can post ads.
Great. Btw im after the a theme that a candidate signup and upload cv and then admin should receive the cv via email or an alert that someone signed up with cv. Im not after a job basket or payment option is it possible to disable these features?
is that something this theme can do ?
Hi, sorry for answer delay. You can disable job basket or payment options by deactive Jobboard Basket and Jobboard Package plugin. And the admin only can view the candidate and his CV in admin panel (Users management). Best regards!
Hi,
I’m interested in your theme, but if it’s possible I would know :
- in the registration phase, I can put custom fields, along with those of default; - same thing for login; - there is a filter to find a Job and if yes, I can put custom fields for search; - there is any option for employer to pay the registration with paypal or any payment method; - the employer that add the job, may have job entry limits. (only 1 ads for example). - for employer it’s possible to broswe the candidates.
thank you!
Hi, Thank you for your interest.
1,2. You can’t put custom fields on registration and login form in admin panel
3. We have search form http://prntscr.com/ihadji and some widget for filter jobs http://prntscr.com/ihaej6. You can view on Demo site http://demo.cmssuperheroes.com/themeforest/wp-recruitment/jobs/
4. Theme support payment via Direct Bank Transfer and PayPal
5. You can set packages http://prntscr.com/ihafk2
6. Yes, you can login by Employer account to test on demo site http://prntscr.com/ihagx4
Best regards!
Hi, I have now logged 2 tickets. 894. I have been having issues since December and the support team are very lazy in their response. even after exchanging skype details it still takes upto 1 week to get a response and I have just been told that they are going on holiday until the 22nd. is there no one else to look into the issue? this is getting increasingly frustrating as my work as now been delayed by a month. they are also located in Vietnam so the time difference alone is already tricky to navigate. couple that with very delayed and ineffective response, it really is starting to look like they support team are just wasting my time.
Hello, so sorry for the delay. But our team has supported for you and found that the problem come from your localhost. You need to upload your site to the hosting. So we can help you check it. It probably will not happen when you install the site on the hosting.
Best regards!
Hello..
We have many problem fetch. can you please solve all this . and we was also generated support ticket . but no reply.
Hope so you give us reply asap.
Thank you an advance .
Hello, Sorry for delay. Let me check now.
Hello
any problem in your support site. b’coz we cant open that and not rise any ticket. that is show page error.
can you please check this and solve as soon as possible.
Best Regards!
I added logo to my site and it is looking very horrible
Can I control how the logo appears?
Hi. Please send me your link site and admin access to email info@cmssuperheroes.com. i’ll help you check it. Best regard!
Hello your support gone zombie on me. Unfortunately, I am trying to get some attention here. Can you please help me TICKET #1456534
No response after buying the template after a week of purchase, wouldn’t you suppose to give six-month support upon purchasing the theme?
Hi. So sorry for delay. I’ve replied your ticket. Please check. Thank you!
I don’t know to how to import demo theme
Hi, Please read the document, in Demo content section https://cmssuperheroes.com/doc/wordpress/recruitment/.
Thank you!
Hi, is it possible for me to put a wording in when I reject candidates?
Hi, could you explain in more detail? Thanks
Hi, can you show me where the email templates are? If I reject a candidate application, I want to send them a special email. Thanks
Hi. You can copy file from jobboard plugin to the theme to custom http://prntscr.com/i8y0wu.
Best regards!
There is no email folder in my files. please check the link (yourtheme/jobboard/emails/application.php.) in your web files and advise
Hi, Please copy from plugin and create folder like that in theme folder. Best regards!
Hello,
When you post more than 11 jobs through the job board the jobs page breaks. I’ve tried setting a limit of jobs per page but it doesn’t work.
At the moment i can’t post more than 11 jobs, please can someone help asap.
Hi.
Please send me info your site (link + admin access) via email : info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com. i’ll help you check it. You can buy Extend support because your support expired .
Best regards!
I’ve sent 2 support emails and i’m still waiting for a response. I’m not willing to buy more support since this is an error with the theme.
Hi Sorry for delay. I’ve added a job and have not any problem. Please check the content that you posted. Maybe have a missing open/close html tag. Best regards!
Hello, i’ve just replied back
I don’t see how that’s possible since i am just creating new jobs i’m not adding any html to a job.
Hello, please try to create job again. Because i don’t see any problem when i test on your site. Best regards!
Hi, I was wondering if you could let me know if I initially want to start without the job board, and just a basic site and incorporate the job board later would that be possible to customize?
Hi.
You can create a free package for Employers. If you deactive Jobboard Package plugin then free for all employers and candidates.
Best regards!
Is this HTML Version Available to purchase?
No, we only have got Wordpress version. Thanks!
Hi. You can do it by create a menu then use widget menu on a Footer widget. Best regards!
Hello,
a) We can custom code for you with a fee
b) It’s available http://prntscr.com/i47wsc
Best regards!
Hi, some pre purchase questions:
1. Do you have some example sites? Most preferable one that uses a lot of languages.
2. Is it easy to put photo and/or video in background at the homepage?
Thanks!
Hi, Thank you for your interest!
1. You can view our demo site http://demo.cmssuperheroes.com/themeforest/wp-recruitment/ and our customer’s site https://www.baukompetenz.net
2. You can set up a background image/video for the section in easy way.
Best regards!
I am having issues with wp-login.php I can’t login to my wordpress dashboard. What can I do.
Hi. Maybe you haven’t logout yet. Please send your link site and admin account to https://cmssuperheroes.ticksy.com. i’ll help you check it. Best regards
This is very complicated my hosting company they failed to resolve this said account adm was deleted. it is very stressful now. They can see the admin in phpMyAdmin but not in the wordpress users. Thet tried restoring but it doesn’t come up in wordpress users. They insisted, We wouldn’t be able to create a admin user if the existing admin user is deleted. You would need to create the admin user from your in phpMyAdmin. I hope you can advice from here.
Hi. ticket system working fine now. You can send your site info (link + admin + cpanel access) to email info@cmssuperheroes.com. Best regards!
I am still having issue with Login and I really need your help. This happened just after I integrate Google Social Login. I a gmail email to login to my WP Dashboard) using for example. (example@gmail.com) then after I integrate socal login for google I used a same email address (example@gmail.com) to login and theme dashboard create me as admin. But I after I loged out and try to login to Wordpress Dashboard by defaul i get directed to website dashboard. This is very stressful. Can you please advice me what to do so that I can login back to Wordpress? It seems like account admin has been deleted to wordpress and replaced to Theme Dashboard. Or maybe the admin email is phpMyAdmin not in the Wordpress.
Hi. Please send me an email or ticket with your site info (link + admin + ftp access). I’ll help you check it. Best regards!
1. Does your theme have resume builder? 2. Can candidates apply with Linkedin, Facebook, Google+ ?
Hi.
1. We will continue to improve and develop it.
2. The candidate can apply for job with socials login and he need to complite his profile
Best regards!
I need resume builder now, what can I do at the interim?
what do you recommend for ad management?
Why would you design theme without resume builder?
Is there a plugin for resume builder?
do you support indeed job import
Hi So sorry because I misunderstood your mean. This theme haven’t got resume builder. For now, we not support indeed job import. Best regards!
Hi , i see the theme has been updated, do i simply download again for the new version?
Yes, you can see Update Our Theme section in the document https://cmssuperheroes.com/doc/wordpress/recruitment/. Best regards!
Hello I have issue with Facebook login SDK scripts. Where can I insert them? I tried to insert via plugin but scripts is shown below footer of my website. I have sent an email for support with Login details + FTP but seems is taking forever to be answered. I have been wait and wait for your response. Kindly help via email I sent or any other way of communication. your feedback on my query is very important to me. Thank you.
Hello I have issue with Facebook login SDK scripts. Where can I insert them? I tried to insert via plugin but scripts is shown below footer of my website. I have sent an email for support with Login details + FTP but seems is taking forever to be answered. I have been wait and wait for your response. Kindly help via email I sent or any other way of communication. your feedback on my query is very important to me. See the link for more information: https://prnt.sc/i211vr
Hi. You can insert in footer.php of theme. Best regards!
Which line in footer.php there is 20 lines where exactly?
I tried but still I see scripts on footer below. what exactly can I do. Please assist the theme is a stress now.
Friends,
I think you are now ignoring me. I have been trying to communicate and honestly I am not happy. What can I do? It is 2 days now no serious assistance. If u dumped me just let me informed and it is a not a big deal to loose USD 59.00 I dumped JobCaree theme after poor response hoping I am landing on good hands but for me I think is the same thing.
I just need one answer if are you there to assist or this is a something I close and forget just like JobCareer theme.
Many thanks and regards Fredrick Alban
Facebook login has been sorted out Thank you. I just need guide line on Google login and Linkedin. Your urgent response will be highly appreciated
Hi. Sorry, we don’t support for adding scripts from other system. Hope you understand.
Best regards!
