596 comments found.
I purchased the theme and when i try to install it on Wordpress it asks me “Are you sure you want to do this” and gives an option of trying again.It says on the tab” Wordpress failure notice”.
Hi, please download the full package with documentation where our latest version is 3.3.2 and try to install it, you may also upload the avas.zip file via ftp and extract it. If you will get any error again then please send us your ftp and wp login details via profile page https://themeforest.net/user/xy440 Thanks
Hello what files should be uploaded via ftp for the avas default theme?
Hello, please upload “avas.zip” via ftp and extract via your web hosting cpanel, thanks
I get this error when I try to activate the theme: andreivalentin com is currently unable to handle this request. HTTP ERROR 500
Please send your ftp login via profile page https://themeforest.net/user/xy440 thanks
I am unable to install plugins in avas theme? please help me out
Sure, please send your wp login via profile page https://themeforest.net/user/xy440 thanks
hey, i am trying to upload theme but gave me error
“Are you sure you want to do this?
Please try again.”
Hello, Please upload the theme (avas.zip) via ftp and extract the compress file through your hosting control panel. If you have still problem then please send your wp, ftp or cpanel login via profile page https://themeforest.net/user/xy440 thank you.
how can I change the banner image in the pages?
Hi, please go to Theme Options > Header > Sub Header > Background. Thanks
great!! include the 12 design (main, business, business, startup, under construction… )? or I have to choose one?
Hello, Yes Included everything according to our demo site 
Thank you.
hi, the theme support multi-language? thanks.
Hello,
Yes we have included .pot file
Thank you.
Hello! When will the new demo contents be available for download?
Hello, Please download the full theme package with documentation where the version 3.3, there will be everything, thank you.
Hi, I’ve downloaded the latest version, 3.3.2, all files & documentation, but I can’t find Agency 1 in the demo importer. Is it included? Do I need to do something else? Thanks!
Hello,
Agency 1 is included our Default template. Thank you.
Agency 2, I meant to say.
If you are looking for this one https://goo.gl/VQHJGT its included in our Default demo, thanks
Hi, now i was bought you theme and Parse error: syntax error, unexpected ‘if’ (T_IF) in /web/htdocs1/veselycompany/home/subdoms/work/wp-content/themes/avas/inc/class-tgm-plugin-activation.php on line 1
What is it?
Hello, It a small issue, we can fix it within few minutes just need your ftp and wp login but I can see you have rated 1 star which is unexpected. Please ask envato to withdraw your rating so we can fix it for you, thank you.
Hi there, I just bought your theme and when I tried to activate it i get this error:
Parse error: syntax error, unexpected ‘if’ (T_IF) in /home1/user/public_html/www.domain.com/wp-content/themes/avas/inc/class-tgm-plugin-activation.php on line 1
Could you help me?
Hello, Sure, please send your wordpress and ftp login details via profile page contact form here https://themeforest.net/user/xy440 Thank you.
Hello! Congrats and thank you for Avas, it’s great! Unfortunately I can’t import the demo data. I followed the instruction provided with the download, I tryed to use the importer… Nothing… Maybe you can help me.
Please note that the Wordpress version I have installed it’s in Romanian and it’s a fresh install so you can delete anything you need/like.
Thanks, in advance!
Hello, Got your message via profile page but now I need ftp login please. Thank you.
Thank you for your support. I’ve changed hosting and everything work like a charm!
You are welcome
Hello I bought the theme because of the Startup demo specifically, but after the installation I saw that this demo is not in the available. What should I do?
Hello, please download the full package with documentation where you will get the latest version 3.2 there will be Startup Demo. Thanks
Hello, I bought this theme, but after installing it to my wordpress ver. 4.9.4 it only says: “Parse error: syntax error, unexpected ‘[’ in /www/laichman.cz/laichman.cz/wp-content/themes/avas/inc/elementor/elementor.php on line 10” and after it I have to reinstall wordpress. Could you help me, please? Thanks Petr Laichman
Hello, Please send your wp and ftp login details via profile page https://themeforest.net/user/xy440 Thank you.
Hi there,
I really liked your AVAS theme.
I purchased your theme but I’m unable to install it in Wordpress. It constantly showing error. What could be the issue?
Regards, Kiran
Hello, please send your wp and ftp login details via my profile page, thank you
Hi, I have sent the details through your profile. Please check and confirm. Thanks.
Hi, please send the ftp login too, thank you.
Hi I’m unsure how to apply the update, can you show me or do you have any documentation.
Regards, Charlie.
Hello, No problem let me do it for you. Please send your WordPress login details via profile page https://themeforest.net/user/xy440 Thank you
Hi I cant see the update In my downloads can you email it to me with instructions on how to install in.
Cheers, Charlie.
Hello, Please download the full package not only theme so you will get the updated theme with documentation. Thank you.
I enjoy your immediate response to users’ concerns. I am considering buying this theme… and customer support is my biggest concern. Please continue to provide excellent support. This is great!
Thank you
Hi when I try and edit the homepage more specifically the top menu and slider images the edit button disappears when I try and click it. I have tried a different browser but had no luck.
do you want my site details.
Hello, You may disable header through Theme Options > Header so the button will work, If still not work then please send your wordpress login details via profile page https://themeforest.net/user/xy440 thank you.
Hi, I have a pre-sale question – I’m interested in Avas Business but when I preview the demo on ipad/tablet in portrait mode, the menu looks very strange. The menu toggle is sitting over the logo and there’s a heavy black box, it’s hard to click the menu items with a dropdown and when you do the layout of the black box expands and looks wrong. Is this a bug that will be fixed with a future update? If I purchase the theme as is, are you able to provide me with an update or fix for this issue?
Hello, Thanks for your interest and informed us for the issue, actually we have added the Mega menu in our current version 3.1 so its surely a bug for ipad/tablet, we will fix it asap, our previous version 3.0 was working fine with all devices. Will fix and update very soon. If you purchase you will get the later version with resolve the menu issue. Thank you.
Hello, We have fixed the menu issue
Thank you.
Hi, I’ve installed the theme via wordpress yet the elementor builder isn’t working – How do i resolve this? Thanks
Looking at the file i have for the theme its only version 1.0 yet according to the documentation on here their is a version 3.0 yet i only just downloaded the file – would this be a factor as to why elementor isn’t working? Thanks
Hi, Please download the full package where you can get the version 3.0 that is our latest version and there will be no issue. If you have still any issue then please send your wp credentials via our profile page, thank you.
