123 comments found.
i am looking for this theme. before i purchased i want know. if possible i don’t want to display the rates right now some product. if i incorporated the product value then add to cart is ok. i am not add a product value then inquiry button is coming instead to add to cart. please let me know is it possible this theme.
Hello,
Thank you for your interest in our theme! You can hide rating on the products. Unfortunately, there is no option to display Inquiry button instead of Buy now button, if price is not available. Thank you
Hi I purchassed this theme AutoParts and having trouble adjusting the page width on the shop page, it is fine on mobile ofcourse but is too narrow for wide screens. there is nothing in the customizing area of the theme for that, also the actual product tiles are too narrow for the desktop screen regardless of the amount of columns displayed 1-4, and I dont want to lower the font size just to have the info fit without cascading down..(PRICE) where would I edit that? I have worked with wordpress before and other themes as well, some have that option in the visual composer some dont. I dont want to edit root files for this to take affect. Are there any options for this customization on the dashboard or theme itself that I may have missed?
Thank You Kindly!
Hello,
Have you checked the options under Appearance > Customize > Custom post types > Shop – you can manage shop settings there.
For further assistance, please submit a ticket at https://themerex.ticksy.com/ with your website URL, screenshots of the problem and more details (such as screen width, etc) Thank you!
Hello
Great theme, However I am having issues updating the header info.
Can You help
Hello,
Yes, sure – you can update header information under Layouts > Header 3 (For Homepage) and Header 1 – for inner pages.
If you get any technical questions, please contact us at https://themerex.ticksy.com/ Thank you!
Hi thanks for the quick response, I am doing that however its not updating?
Please make sure you clear your browser cache to see changes. If you have any cache plugins, please clear cache of the plugins as well. If you still can’t see changes, please submit a ticket at https://themerex.ticksy.com/ and provide the link to your website, WordPress login details and specify what exactly is not changing and I will check it for you.
Hi! Congratulations for your work: i’ve got some per-sale questions : is it possible to change the language of the theme or at least the language of the buttons or the widgets? could this theme be used for rental car, or car selling too? Please let me know if possible. Thank you
Hello,
Thank you for interest in our theme!
You can set a language in WordPress dashboard and make necessary translations in theme language files. Woocommerce plugin is in included in the theme so you can sell products. For rental services you may need to install additional plugins, but please note that we can’t quarantee 3rd party plugins to be fully compatible with the theme.
Hey there! I have a question :) I want to buy the theme but I am wondering something. First.. When I click on the color at the product section, is it correct that it is not jumping to the right color photo?.. Second, can I adjust the store overview into more columns? Thanks :)
Hello,
Thank you for interest in our theme! 1. Yes, that’s correct – unfortunately, choosing color doesn’t change the image. 2. Yes, you can change the number of columns, shop mode (Thumbnail or List), header style, sidebar widgets on the shop page.
Ah thank you so much! And too bad, my client really wants to have the changed image 
You are welcome! Sorry to hear that it didn’t meet your needs.
Hello,
I want to buy this template but I do not use wordpress because I am a web programmer, so I want to know if I can buy it for html5 and not for wordpress.
Thank you
Hello,
Thank you for interest in our theme! Unfortunately, it is not available in HTML version. WordPress has an advanced admin dashboard for customization and managing the theme, you may consider working with it.
Is this compatible with 4.9.1? Also, do you have any promo code for specials?
Hello,
Yes, it is compatible with the latest version of 4.9.1, but if any issues found – our support team will check them to find solution. Unfortunately, currently this theme doesn’t have a discount.
I installed it on the latest version 4.9.1 and after I installed the theme, I got an error in the admin side: To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.
I verified it. After I disabled the theme, I was able to log in to the admin again.
Hello,
This issue is caused by incorrect ownership permissions on the server. You can contact your hosting provider to fix it, or you can add these lines to wp-config.php file: define( ‘FS_METHOD’, ‘direct’ ); define(‘FS_CHMOD_DIR’, 0770); define(‘FS_CHMOD_FILE’, 0660);
You can check this link for more details – https://www.digitalocean.com/community/questions/wordpress-asking-for-ftp-credentials
If you sill have the same issue, please submit a private ticket at https://themerex.ticksy.com/ and provide full access to your website so we could take a closer look at the problem. Thank you!
Hi I have big problem with the demo data import…can u help me?
Hello, Yes, sure we can help! Dummy data installation depends on your server settings. Please contact your hosting provider to make sure that your PHP configuration limits are as follows:
max_execution_time 600
memory_limit 256M
post_max_size 32M
upload_max_filesize 32M
allow_url_fopen ONIf you still have problems with importing demo data please submit a ticket at https://themerex.ticksy.com/ and we will be glad to assist you with the issue.
is theme compatiable with stripe
Hello, You will need to install additional plugins to get extra payment options. Unfortunately, we can’t guarantee 3rd party plugins to be fully compatible with the theme.
Hello, I just wanted to ask if there is a way to modify the Copyright area and the other area in the footer that has the logo
Hello, Yes, sure you can change it – you should navigate to Layouts > Footer 3 and edit information there.
Hello, First of all thank you for the amazing theme, I have a problem setting up woocommerce, when I activate its plugin the website becomes only visible for logged in users. Is this a common problem?
Hello,
We are glad that you like our theme! It looks like you are using Godaddy hosting, it is a common problem there. You should rename object-cache.php file – it is usually located in wp-content directory. After that press Flush cache from WordPress dashboard. It should work fine after that. If you still have the same issue, do not hesitate to contact us at https://themerex.ticksy.com/ and provide your website details so we could take a closer look at the issue. Thank you!
It worked, I’ve renamed object-cache.php file. Thank you for the fast and handy reply
Great! I’m glad it worked for you.
We would really appreciated if you rated our theme/support in your Themeforest account. Thank you in advance!
is amazing!! Im very interested. I want to prove it. is there a test account? Congrats!
Hello,
Thank you for interest in our theme! Unfortunately, there is no option to check admin panel of the theme. It is built with WordPress engine and includes theme specific features, you may check our online documentation at http://autoparts.themerex.net/doc/ or you can submit a Pre-sales ticket at https://themerex.ticksy.com/ and ask any questions regarding functionality.
Thank you!
Hello,
Thank you for interest in our theme! Unfortunately, there is no option to check admin panel of the theme. It is built with WordPress engine and includes theme specific features, you may check our online documentation at http://autoparts.themerex.net/doc/ or you can submit a Pre-sales ticket at https://themerex.ticksy.com/ and ask any questions regarding functionality.
Thank you!
Hey Guys, just a quick heads-up… I found a conflict with Visual Composer when adding the “Yoast SEO Premium” plugin—Deactivated the plugin and VC worked again.
I then added “All In One SEO Pack” and everything worked perfect, no conflict.
Not trying to pimp one product over another just thought you might find this info helpful.
btw- This theme is awesome! I think I was the 2nd person to purchase and it’s exactly what my client was looking for, Thanks! http://apexxperformance.com/
Hello Steve,
Thanks for sharing! Yes, we found that “Yoast SEO” has some conflict with Visual composer, but we didn’t test “All In One SEO Pack”. Thank you for information, it is much appreciated, and it is really helpful for us and other customers!
Thank you for choosing our product! 
Hi – I am getting the white screen of death! It happens when I activate the ThemeRex add-on plugin. Please help!
Hello,
As a rule blank page after activating plugins appear because of low memory_limit on your server. Please contact your hosting provider and make sure it is memory_limit 256M or larger. If you still have the same issue, please submit a support ticket at https://themerex.ticksy.com/ and provide your website URL, WordPress login details and FTP details for closer investigation.
Nice work, congrats! GLWS
Thank you!
Pre-Sales question: Are there any premium plugins you’re using in your demo that don’t come with the theme?
After reading your documentation I think I answered my own question… thanks!
Hello! Thank you for letting us know that you found an answer!
All plugins that we used in theme are included (Visual Composer, Revolution Slider, Essential Grid) in theme package.
GLWS
Thank you
Congratulations! Great Work, Good Luck With Sale
Thanks a lot!
Great job. Impressive design and functionalities. Good luck with the sales
Thank you for your comments!
Congratulations! Nice Work, Good Luck With Sale 
Thanks!
