286 comments found.
Hi to everobody,
I have just easy question for you , i take website from my clients and he have website in your wordpress theme which is really nice, and he want’s to change something, exactly he want to make one page with wrappers slider http://prntscr.com/kunth7 and I think that is theme http://prntscr.com/kuntyj And finally my question is to tell me dimension of picture which is going to slider that we can make to look good.
Hope it’s not hard question.
Regards,
Dragan
Hi! Demo Importer just disappeared from Innovation menu on my wordpress site. Is that a bug or something? Thank you.
Hi,
The import demo panel will appear when you activate the import demo plugin.
If not, Please contact me via the support URL. I will check to help you.
Regards,
Hi , some of my posts have more than 3 categories selected so in every block design it shows so all categories of the article. I don’t want more than two. Can you please send me code to limit number of categories to only two.
Hi,
Thank you for purchasing this theme.
You can use the “Primary Category” option in the post editor (Posts > Edit Post, then scrolling down to the end of page) to select the main category to show in the listing.
Hope this can help! Sincerely,
Hi, its not feasible for me to edit all the posts .. I have around 1500.. an easy solution?
Hi,
Yes, we can add the break; function to the loop if that post has more than 2 categories.
Please send me below information via support URL.
1. Your site login information.
2. FTP login details. I will check to add for you.
Sincerely,
Hi there. I’m having three issues with this otherwise really nice theme. Maybe there is a quick fix? 1. Photo texts are with capital letters for each word – can this be switched off? 2. H1 doesn’t leave space for the circle on top of the Danish letter “Å”. What can I do about that? 3. H2 is all capital letters – can this be switched off? Cheers!
Hi,
Please send me your site login detail via the support URL, I will check all the issues for you.
BTW, Your support has expired, please extend it.
Sincerely,
Hi there, how to replace the right banner ads ( Header Style 2 ) code with custom php code? I see I can not use short code. Thanks
Hi,
If you like to add the shortcode to this section, we need to edit in the PHP code.
Because your support has expired, please extend your support time and contact me via the support URL, I will make a child theme to help you.
Sincerely,
Can you just tell me which file to edit. I will find where to edit. Thanks..
Hi,
I am sorry I cannot provide support because the support has expired. However, you can edit the code at:
themes\innovation\templates\header\style-2.php
Because this is the PHP code, so please be careful, It may cause crash your website.
Sincerely,
Thanks man, you are the best 
Thanks!
Hi, it seems like the background image of the footer is no longer showing up correctly in Chrome. Is there an easy fix for this?
Hi,
Your support has expired. Please consider extending your support time and send me your site login credentials via the support URL, I will check this issue for you.
Sincerely,
I understand but since the bug is also in your demo, I thought you would provide a solution maybe in a future update or by suggesting a quick css fix.
Thanks anyway.
Hi, This is due to chrome bug. Please try to add the code below into Innovation > Custom CSS > CSS Code:
.footer-area { backface-visibility: hidden; -webkit-backface-visibility: hidden; }
Sincerely,
Works like a charm, thank you very much!
Thank you for your kind feedback!
I will make a website about Robot Sophia Is this theme appropriate?
Hi,
Thank you for interested in this theme.
Yes, you can create a website look like that with this theme, However, it will not exactly like that website.
Sincerely,
Is it compatible to blogger.com?
Hi,
Thank you for interested in this theme.
None, This item is only working on WordPress platform.
Sincerely,
Hello,
your themes are really nice and I can’t really make my choice between the LOOK and INNOVATION themes for a travel blog. Is it possible to compare the 2 themes to understand the differences to help me chose the best one for me ?
Thank you
Hi,
Thank you for interesting in my themes.
Look has elegant design, it is focused people how want to create a vitage fashion or beauty blog.
Innovation with modern design, best suite for all type of magazine and blog website and it is a bit flexible than Look.
If you want to use for Travel website, I recommend you can use Innovation, because it has full screen single layout.
Sincerely,
Hello,
what period do you understand with next weekS?
On 25.5 the GDPR has already come into force and in Germany it has already given the first warnings.
It would be important if this update came quickly !!!
Thank you
Hi,
Yes, the new version will be released soon.
You can use the purchase account and send me your site login details via support URL, I will check to fix the GDPR comment checkbox for you.
Sincerely,
Hello,
How can I insert a checkbox after the comment field at the blog? I need this for the GDPR
Thank you
Hi,
My team is working on this and update this theme soon.
If you purchase this theme, I will be happy to support you with this.
Sincerely,
Thanks for the fast respond. 
My client would like to know when this update will come
Thank you
Hi,
Yes, the new version will be released in next weeks.
Sincerely,
After updating to version 5.0, upon activating the Innovation Core plugin my site only shows an error:
Fatal error: Cannot declare class innovation_ruby_shortcodes, because the name is already in use in /www/sites/43c/4f7/www.publicmedievalist.com/web/wp-content/plugins/innovation-ruby-shortcodes/innovation-ruby-shortcodes.php on line 19
I have had to restore from backups, but I do not know how to update to version 5.0 now.
Hi,
Sorry for this, You can deactivate and remove the shortcode plugin of the theme before update or Please send me your site login details and FTP login details via the support URL, I will check to help you.
Sincerely,
Hi, after update and activate “core” plugin, i have an HTTP ERROR 500 :’(
Hi,
Please contact me via the support URL then send me your site FTP login and FTP login detail, I will check this issue for you.
Sincerely,
Hi there
After update to v. 5, all my custom sidebars disappeared. Tried to create new once, but they only show in the Sidebar Options and not in Widget area or as an option in the posts, cats …
I did a fresh install on WordPress and Innovation theme, but had the same results. Any help on this one.
I apologize, I was incorrect. I guess there is something else causing not to create sidebars. New install did create the sidebars. I guess my issue is in the DB or some plugin interferes with ti.
Hi, Thank you for your feedback!
Hello! I’m having issues creating a Gallery Grid on a Page. I want them to pop up in a slider, not just opening when clicking the file, just as is shown in the demo http://demo.themeruby.com/innovation_recipe/create-a-workplace-that-makes-no-one-want-to-work-from-home/. How can I do that? I don’t have more options at the bottom of the page. Can you help me, please?
Hi,
Your support period has expired. Please extend your support time and send me your site login details via the support URL, I will check for you.
Sincerely,
Is it possible to target comments from Disqus to #disqus_thread, not #respond? In a different way than adding a filter in the template functions.php? A little more pretty? 
Hi,
You can use the code below and add it to at the end of functions.php of the child theme or the parent theme:
if ( ! function_exists( 'custom_comment_link' ) ) {
function custom_comment_link( $comments_link, $post_id ) {
return get_permalink( $post_id ) . '#disqus_thread';
}
}
add_filter( 'get_comments_link', 'custom_comment_link', 10 , 2 );
BTW, Your support time was expired, Please consider extending it so I will able to support you. Sincerely,
Thank you very much. I intend to extend my support in March .
Thank you
Hello,
I love your templates, but now I have a doubt I can’t solve by myself: How can I change the photos and the text of the DIY and INSAGRAM boxes in Recipes template? The website is www.unavidaviajera.com. Regards!
Hi,
That is widget sections, Please navigate to Appearance > Widget, then open and find those widgets in the blog column sections.
Sincerely,
Hello, I just get this error at the bottom of the page. First i have changed to the default Theme and disable all plugin, then enable all of them one by one to see if it might cause by the plugin, but it did not, there wasn’t nothing error pop up on the Default Theme. After i changed to Innovation Theme to test it out in the same instruction and the error is still there.
Here is the error Msg : Warning: Cannot assign an empty string to a string offset in /home3/wafpgg0adm2s/public_html/wp-includes/class.wp-scripts.php on line 426
Here is my site : http://oopsboxs.com/
Hi there,
Thank you for purchasing this theme.
I guess something is wrong with plugins, Please send me your site login details and FTP login details via the support URL. I will check this issue for you.
Sincerely,
Hi! Thanks for answering my other question so quickly. Another question. When I’m putting images in a single post, they are WAY too big in size when I publish the post—regardless what size I set them in the html. How do I fix this?
Hi,
Can you please explain more about this? Do you want to display full-size featured image (without cropped) on the single post page?
Sincerely,
Nothing to do with featured images. When I upload a photo from Media fo a single post, regardless whether I set the size to 300px or 500px, the image appears to look like it is 900px
Hi,
Sorry for my confusion, Please contact me via the support tab. And then send me the post issue URL and your site login details, I will check this issue for you. https://themeforest.net/item/innovation-multiconcept-news-magazine-blog-theme/14672414/supportSincerely,
Hi! How can I format the Search results page to make the layout grid instead of classic?
Hi,
Please navigate to Innovation > Page Options > Search Page Options, then select any layout you want.
Sincerely,
