Hey there,

Please post a ticket in the support forum with your website URL and your login info if possible.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best!

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I think this is a problem not only for me, but for all your customers. Incorrect display in one of the most popular browsers “Safari” You should hear this and take action. To do the update with the bug fix! And not to solve such a global problem individually.

Of course, a fix will be available in the next update.

All the best.

and did not fix it, as if the website for the browser for poppy safari is not so important to you

Hey,

You can add your JS analytics code in the theme options > Javascript tab.

I hope it will help!

All the best.

Hey there,

here is how to update the page builder plugin: https://wolfthemes.ticksy.com/article/11671/

I hope it will help

Hi,

Please post a ticket in the support forum with your website URL and your login info if possible.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.

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Hi,

You can create an empty page and assign it as your page for posts. https://docs.wolfthemes.com/documentation/theme/tattoopro/#blog

Additionally, you can use the page builder element to display your lates posts.

I hope it will help.

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Great! Thank you, now how to create a preview block of blog page (looks like “last news”) in the home page? I’ve created Grid post, I’ve put the category of my posts and the number of colums but it shows me: NO POST FOUND. Please help me, thanx!

Hey,

Be sure that a featured image is set for each post if you use the last post module.

I hope it will help!

Hey there,

You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.

.nav-single{
    display:none;
}

All the best.

Hey there,

Here is how to update the page builder: https://wolfthemes.ticksy.com/article/11671

I hope it will help

And How can i use Icons in my Block sections?

Hi,

Please post a ticket in the support forum with your website URL and your login info if possible.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.

Hey there,

This issue should have been fixed in the last update, but after double checking this, it seems that the issue still remains.

I will update the theme later but please note that this is not a top priority bug fix because nowadays all major browsers support mp4 files so you don’t really need to upload an ogv file unless you need your website to be compatible with very old browser versions. https://caniuse.com/#feat=mpeg4

All the best.

Hey there,

First, please note that your support has expired. Also, as mentioned earlier, there is something in your installation probably a plugin, that prevents me to right-click/check your code source so it is not possible for me to see what’s wrong.

All the best.

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All plugins are off now. As per expired support – yes you are correct. I just need one time help as the website is done and I do not do any changes. I have bough the template with menu that works properly and now its not

Hey there,

You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.

.logo-is-text{
    height:0;
    top:48px;
    left:-50px;
}

It will fix your issue!

All the best.

Hey there,

Be sure that all your plugins are up-to-date: https://wolfthemes.ticksy.com/article/11658/ https://wolfthemes.ticksy.com/article/11671/

All plugins should work perfectly together with the last version of each.

All the best.

Hey there,

Be sure that you install the theme correctly and that you have the correct admin permission to install themes. https://wolfthemes.ticksy.com/articles/

I hope it will help

Hi, yes, I am very familiar with WP and have admin permissions. Please see screenshots of every step below and let me know your thoughts: https://ibb.co/dmNwHG

Hey,

It seems that you’re trying to install the whole theme package. The zip file you have to upload must be named tattoopro.zip https://wolfthemes.ticksy.com/article/11682/ For more help, please post a ticket in the support forum with your login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.

Hey there,

The last photos widget automatically shows the last photos used in your gallery posts. Be sure that you run the last version of the Wolf albums plugin (1.2.5).

For more help, please post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/

Happy new year to you too!

All the best.

Hey,

I can provide support only in English. Please post a ticket in the support forum with your website URL and your login info if possible.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.

Thanks for your understanding.

Hi,

Thanks for letting me know. I will investigate this and fix it ASAP if needed. You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.

.is-mobile .video-bg{
    display:none;
}

I hope it will help.

Hey there,

Absolutely. Tattoo Pro is ready to use with WooCommerce and integrates custom style for the shop.

I hope it will help.

Excellent – thank you. As soon as my client agrees my quote I’ll be buying the theme.

Hey there,

The mobile menu text is centered. This is not an option built into the theme at the moment.

All the best.

Hi

I am not sure if we talk from the same:

https://ibb.co/g7Nfqw

On the right side we have the “normal” menu, on the left side the sidebar menu. Is it possible to change this?

It has nothing to do with the centered of the menu text.

Regards,

Simon

Oh OK.

Unfortunately, this is not an option built into the theme and we don’t provide support for theme customization.

However, we provide a customization service for our theme starting at 50$.

Feel free to let me know if you’re interested or if you have any question.

Kind Regards

Hey there,

You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.

.team-member-container .button-container{
      text-align: center;
    margin: 0 auto;
    display: block;
}

It should do the trick!

I hope it will help

Hey Guys, Unfortunately not! it is still not centred after the custom css. Also the large page header with the page title – how do I reduce these?

My bad

.team-member-container + .button-container{
    text-align: center;
    margin: 0 auto;
    display: block;
}

to reduce the header height

.has-header-image .page-header{
    height:250px;
}

Cheers!

Hey there,

Please be sure to set the menu mobile breakpoint in the theme options and you have a create your primary menu in the menu admin panel.

For more help, please post a ticket on the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind Regards