464 comments found.
Hi,
Can you please advise me on how to change the contact us builder e-mail from hello@madang.store? The text is correct, but when I click the link, it points to hello@madang.store.
Thanks for your help. Elisha
Yes please provide your email address we will update you.
Hello. I downloaded the template and installed it on my website. After the installation the model is seen all white The wordpress version is 4.9.4 I followed the guide, but I could not solve it. Attached the status of my system. There are some errors within the model. Can I receive updates on the template?
Thank you for using our product. There might be multiple reasons why this happens. If you want to help us with installation please purchase support package so we are legitimate to help you or refer to this article: http://kenzap.com/wordpress-theme-installation-troubleshooting/
I have a pre-sale question about one of your templates.
I tried to use your demo backend but it doesn’t work and the documentation doesn’t even mention it.
What I want to know is how many tabs does your support department template (http://madang.kenzap.com/support-builder/) can have, in your demo it has only four, can it have more?
What kind of problem you experienced with our demo backend?
Technically you can add more but it requires HTML and CSS structure modification so this is subject to extra customization.
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed. Why would this be please?
You can refer to this article for more details or purchase support package so we could assist you. Article: http://kenzap.com/wordpress-theme-installation-troubleshooting/
Hello. I have mailed with you before, but you don’t respond anymore. My problems are the following.
1) I cannot change the order in which my products are displayed on the site by default.
2) I cannot change the language of some things like ‘Add to cart’, ‘All categories’, ‘all tags’, ‘shopping cart’, ‘checkout’, ‘order complete’. I have tried plugins, but in when I check the woocommerce and madang language sheet, it all seems translated correctly. It’s just not shown on the website.
www.lekkerbezigthuisbezorgd.nl
Sorry for the inconvenience provided we have sent you two emails according to our records. Please check spam folder. For brief reference this parameter can be adjusted from Pages > your page > products widget settings > product sorting.
As for translations. Try to also check madang-plugin pot files as some of the strings like “All Categories” are located there.
I guess something has gone wrong at the mailing, but I cannot find anything even in my spam folders.
Anyway, changes in “Pages > your page > products widget settings > product sorting” are not working at all. Whatever change I make, nothing gets changed on the website.
I will check the madang plugin pot file and will let you know if that succeeded!
Thanks
The madang-plugin.pot file is pretty much empty. Below is the only code in the file. No trace of words like ‘add to card’
, fuzzy
msgid ”” msgstr ”” “Project-Id-Version: Madang\n” “Report-Msgid-Bugs-To: \n” “POT-Creation-Date: 2018-02-27 15:19+0000\n” “PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n” “Last-Translator: FULL NAME <EMAIL@ADDRESS>\n” “Language-Team: \n” “Language: \n” “Plural-Forms: nplurals=INTEGER; plural=EXPRESSION;\n” “MIME-Version: 1.0\n” “Content-Type: text/plain; charset=UTF-8\n” “Content-Transfer-Encoding: 8bit\n” “X-Generator: Loco https://localise.biz/"
. Author URI of the plugin
msgid “http://kenzap.com” msgstr ””
. URI of the plugin
msgid “http://madang.kenzap.com” msgstr ””
. Author of the plugin
msgid “Kenzap” msgstr ””
. Name of the plugin
msgid “Madang” msgstr ””
. Description of the plugin
msgid ”” “This plugin extends default madang theme functionality. To ” “activate all custom elements features use this plugin.” msgstr ””
So I’m guessing I have the wrong .pot file. Can you tell me where to find the right one?
Could please provide some other email address so we could instruct you?
Lets try my alternative e-mail address martijnvandercruijsen@gmail.com
Thanks in forwards!
Please check your email.
Hi , My email is : aamongsoftware@gmail.com can you please send me the latest theme
Yes sure could you please provide your item purchase code. We need to verify that you have active support.
No , i have downloaded it for free! I have purchased other themes
Unfortunately we are not legitimate to do this. Sorry for inconvenience provided.
Hi,
I try to activate the theme with the code I have, but it doesn’t accept it. When I put the code between ( ), it says that my theme is verified. When I return to the dashboard, I see that I still have to verify my theme. I want to update to 1.6.5
Thanks in advance!
Let us send you an update. Please provide an email.
Thanks for the fast reply. You can send it to info@xlmarketing.nl
Email sent
As soon as i make any change to the theme the home page loses its full width. All the settings are set for full width. I dont understand how to fix this: http://pureprep.ca/dev/
Could you please provide your purchase code we need to verify your support status?
Hi, online demo backend does not work with google account?!
Did you manage to sign in? At what stage it is not working?
Hello I was wondering if you can help me up to woocommerance 3.3.0
Your email replied.
Hello I was wondering if you can help me up to woocommerance 3.3.0
Your email replied.
I hope the $52 dollar I will be paying for this theme is for lifetime use in my website
I tried installing the theme in my wordpress site and below is the response i received The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed. Please what should i do to resolve this
Could you please send us your purchase code at info@kenzap.com?
I have not purchased it yet…. I downloaded the free version that will be ending on march 01, 2018 to test how the theme works.
Could you please provide a link where you got it?
But its not possible to download it for free there. Could you please provide the original link?
That’s the link, you can send me your email and I will send the screenshot of how it looks in my screen
Ok. Try to install madang.zip from themes sevtion but madang.plugin.zip from plugins section of your website.
Hi,
I have purchased the Madang theme, For testing purpose our website developer installed the theme on testing domain. Now when I am installing the theme on our actual domain which is “khanatime.com” It is giving below error: Your purchase code is already registered under different domain name. Please purchase new license or contact support.
Please kindly unregister this theme from all the domains and kindly guide me to register the theme on the domain “khanatime.com”.
Thanks and Regards, Jafar Khan
Dear Jafar, please send us your purchase code at info@kenzap.com
hello i had a problem with demo contect … its error with 500 alltime … whats up next ?
For some shared hosting providers you may need to contact your server administrator to change the parameters.
Hello, I am not able to import demo contents through ‘one click import’ as I get a 500 error. I have tried everything on my server to try to get this to import but doesn’t work. I wanted to import demo data through WP Import function but there is no XML file with content in my download files. I looked for: madang.wordpress.2017-02-08.xml It is not there. Can you please email me the xml file I am missing to: diszaid@gmail.com Thanks
xml file wont help either unless your server parameters are changed as follows: https://github.com/proteusthemes/one-click-demo-import/blob/master/docs/import-problems.md
For some shared hosting providers you may need to contact your server administrator.
look my dashboar in => http://prntscr.com/ifuyj7 server parameters I have changed. But when I do not have file xml, dat or json..
Ok maybe your hosting provider just blocks standard ways of uploading content. Please refer to this url to download demo content files: http://themes.kenzap.com/madang/
Hello, The live demo is not working for the WordPress backend. Could you supply me with a different link?
Thank you! Love the theme!
What was your link?
This was provided to me after I reported that there was a 404 error message on the original link. The 404 message is now happening to this one as well.
Thanks
It was removed because your demo has expired. Can you create a new one?
How could I create a new one?
click on free demo from live preview
Whenever I do this, it still gives me a 404 error message.
Sorry for the inconvenience provided.
WordPress Credentials link: http://cloud597.kenzap.com/wp-admin/ login: admin password: qKDuQMkmQgtJeNfS
Greetings,
I am having difficulty displaying Product long description. It’s only displaying product short description at the moment.
Please provide your email we will send you an update.
Also, has the update happened to where the bottom menu can be linked like the main menu?
We have sent you am update. Could you please provide a more detailed explanation.
I have my main menu the same as my footer menu; however, the footer menu links are not “clickable”.
Please try to update
Hello I can not display specific categories in the home page, i tried “breakfast”, breakfast the “Manually select categories. Separate by ”,”” it seems to not work, any ideas ?
Please explain in more details how you performed customization. And send screenshots of places that do not work at: info@kenzap.com
