80 comments found.
Sorry, send this to you again.bit urgent.
something wrong with Westy Child settings page, I click the RESET SECTION button on the right top page. And all the settings is gone, include Custom CSS. Is there some way i can bring it back?
Hi @blurfun
Thanks for using Westy.
kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
P.S. Too many comments make it hard to support you as we get lost and can’t figure out which comment has been solved and which has not.
Hi There,something wrong with Westy Child settings page, I click the RESET SECTION button on the right top page. And all the settings is gone, include Custom CSS. Is there some way i can bring it back?
Hi @blurfun
Thanks for using Westy.
kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
Hi There, I hvve a problem with the responsive thema WESTY. Its not responsive. What can i do. my web is http://wellbeinginstitute.dk.linux94.unoeuro-server.com/rikke/
Best regards Pauli
Hi @Pauliboettker
Thanks for using Westy.
kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
Hi, the to add brands in CMS Carousel is not usable, i dunno how to put my images inside the carousel, i have all the brands img in my library, i think this component need a better way to add custom images, i waitt for help, thx
solved… i stil think is not usable
Hi @kamu_play
Thanks for using Westy.
Happy that you have solved the issue, if you have any other issues or recommendations kindly mention it here and we will provide the necessary help.
Thank you, we look forward to serving you!
Best Regards
Is there a possibility to have the portfolio in full width (without the meta stuff like client, social sharing etc?
Hi @iParanoia
Thanks for using Westy.
kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
Done, you should’ve received an email by now 
hey guys, any news?
Hello
Can you please enter the email you have sent the issue with?
Regards
updated
I have searched all the email inbox and spam and find nothing, kindly sent a message with your issue or put your email here and i will send a message to you to tell me your issue in it.
Regards
Hello i have this issue: i upload the template via FTP Westy folder, activate the template and he say to install plugins, i use the link to install those plugins but this message con in a blank page:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /usr/home/gruporto21.com/web/webwp/wordpress/wp-admin/includes/update.php on line 373
I try reinstall 3 times, download the template 3 times, but the problem is there all the time.
thx for help
Hi @kamu_play
Thanks for using Westy.
Kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
Hi, does this theme have a mega menu option?
Hi there,
We have an option available, you have not seen?
Thank you!
Hi, thank you for the response. I was reviewing the “Psychology” demo and didn’t see it, but was able to find it after I revisited the live preview link.
Does the mega menu have the option to include widgets or linked images?
Also, is there a way to include other information in the top bar besides the theme options panel?
Hi,
We do not have any image options available but instead you can add widgets on the menu see
You want to add information to the top bar:
Please install child theme and copy layout header customization is easy
Thanks!
Hi i’m web developer (backend + frontend) having experience of 7 years. I have done lots of projects for themeforest – if you need an developer please mail me at themezane@outlook.com
“I’m really sorry if this comment distrubs you”
Thanks
Hi, my name is Marcus. I’m a brazilian webdesigner and I purchased your theme. I was wondering if theres a way I could add custom fonts to the family fonts selection and add it to text that has only the google fonts option. Thanks and awesome theme, by the way.
Hi @Marcus5295
Thanks for using Westy.
Kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
Hi, my name is Marcus. I’m a brazilian webdesigner and I purchased your theme. I was wondering if theres a way I could add custom fonts to the family fonts selection and add it to text that has only the google fonts option. Thanks and awesome theme, by the way.
Hi @Marcus5295
Thanks for using Westy.
Kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
“This author’s response time can be up to 2 business days.” Are you kidding me? I have tickets with 10 days!
Hello,
In the previous comment we asked you to send email with the issues as we have a problem in the ticket system.
https://themeforest.net/comments/18845143So, kindly send us email till we figure out what is the issue with the support system.
Hi, I just install the westy theme to a fresh WP installation. While installing the needed PlugIns Flex Restaurants, he come up with an error. Fatal error: Can’t use function return value in write context in /kunden/yourhp.info/rp-hosting/4/oldtimer-volkersheim/wordpress/wp-content/plugins/flex-restaurants/core/api/functions.php on line 575
And the help link is not working as well https://fsflex.com
Hi @the0bone
Thanks for using Westy.
kindly send link+admin access to email: 7oroofthemes@gmail.com
or create a ticket: https://7oroof.com/support
Thank you, we look forward to serving you!
Best Regards.
I opened several tickets on your support system.
I’m not expecting that you to answer me all at the same time.
But I’d like to start seeing some answers … Thank you.
Hi @fabionet
Thanks for using Westy.
We have checked our support system and find no tickets at all, kindly send link+admin access to email: 7oroofthemes@gmail.com
or create a ticket: https://7oroof.com/support
Thank you, we look forward to serving you!
Best Regards.
Impossible! 
I’ve created some tickets on https://7oroof.com/support
The first one, 7 days ago.
Check this print: https://image.ibb.co/nghOiH/print.jpgSorry for that, kindly send us email till we figure out what is the issue with the support system.
O tema é instalado mais não carrega todas as opções de layputs que são oferecidas na pagina http://7oroof.com/tfdemos/westy/.
Como faça para obter toas as paginas demos oferecidas em http://7oroof.com/tfdemos/westy/
Hi @tradedigital
Thanks for using Westy.
If you are asking about the demo layouts, the main demo contain all the business and corporate home layouts.
Screenshot: https://prnt.sc/i8xohm
Thank you, we look forward to serving you!
Best Regards.
Quando vou escolher um dos layouts não aparece todas a opções que ve são oferecidas em http://7oroof.com/tfdemos/westy/, aparecem disponilvel para instalação apenas uns 7 layouts.
English please.
When I choose one of the layouts does not appear all the options that ve are offered at http://7oroof.com/tfdemos/westy/, only 7 layouts are available for installation.
Hello,
Do you import the demos correctly?? is it shown like this screenshot: https://prnt.sc/i8xohm
Hi,
you’re not understanding my concern I have seen this http://prntscr.com/iiq3fu theme and purchased that is not in the demo even ur screen its something different, please help me to get same theme since client is approved I have work on same, please hurry up.
BijoyDesignery
Hi
As we mentioned before, the company demo is included in the main demo, if you having issue on installing and setup the theme Kindly send link+admin access to email: 7oroofthemes@gmail.com
Thank you, we look forward to serving you!
Best Regards.
I have be seen this http://7oroof.com/tfdemos/westy/home/home-company/ I have purchased, but after my purchase I can’t see same theme but there is some other themes available please guide me how can I get the above url theme
Hi @bijoydesignery
Thanks for using Westy.
The main demo contain all the business and corporate home layouts, you will find home company on it.
Screenshot: https://prnt.sc/i8xohm
Thank you, we look forward to serving you!
Best Regards.
Hi,
be seen this http://7oroof.com/tfdemos/westy/home/home-company/ I have purchased, but after my purchase I can’t see same theme but there is some other themes available please guide me how can I get the above url theme
Hello,
It seems that you do not purchase the theme. Kindly purchase, so we can be able to provide the necessary help.
Regards
“bijoydesignery” is the user name i have purchased, from same account i post comment please check
Hello,
We have replied.
Regards
Hi
I have purchased your below pasted theme . but im not getting the demo url which pasted here , please get back to me urgently, thanks. https://themeforest.net/item/westy-responsive-multipurpose-wordpress-theme/20523545Hi @bijoydesignery
Thanks for using Westy.
Kindly explain your issue as we do not understand.
Thank you, we look forward to serving you!
Best Regards.
[removed/solved]
Having issues getting visual composer to work on my Xammp localhost, works fine online, but I don’t want client to see website when they check their url
Hi @dantiger1988
Thanks for using Westy.
Kindly explain your issue as we do not understand.
Thank you, we look forward to serving you!
Best Regards.
