176 comments found.
“Detailed documentation” worst documentation i have ever seen.
Hi,
Thanks for interesting our item.
How can we help you?
If you have questions, you can create a ticket on our support site https://arrowhitech.ticksy.com/ so we can help.
Regards,
ArrowPress
Hello The theme I am purchasing has failed.
Hi,
Can you give more detail on the problem?
Make sure to upload right theme folder placed in downloaded package/ theme files/ foodfarm.zip
Regards,
ArrowPress
Dear ,
My website albaddan.com, get error now , Hosting company mentioned below error . I need your urgent support .
[30-Jan-2018 05:35:51 UTC] PHP Fatal error: Call to undefined function foodfarm_check_theme_options() in /home/albaddan/public_html/wp-content/themes/foodfarm/header.php on line 1
Hi,
Can you create a new ticket and provide your site link with an admin account in https://arrowhitech.ticksy.com/ so we can help?
Look forward to hearing from you soon.
Regards, ArrowPress
Can i know this theme is design and developed for Window or Linux hosting ?
Hello,
Our theme for WordPress, So you can using WordPress on Window or Linux hosting.
Best regards,
ArrowPress.
I do not understand why in the change history it says “Update version v1.6.8 – 21th Nov 2017” and since I downloaded it follows v1.6.7. I’m having problems, I use WP 4.9 and it does not load the menu, nor the headers
Hello,
Thanks for the purchase.
It is version 1.6.8. We will update the version number in the file soon. About the menu, make sure to assign menu in Primary Menu location. Also, you can create the new ticket in https://arrowhitech.ticksy.com/ and our support team will help you directly.
Regards,
ArrowPress
Do you support WordPress 4.9?
Hello,
Thanks for interesting our item.
Yes, of course. The theme can support the latest version of WordPress.
Regards,
ArrowPress
After importing a demo I have no image except those of the Slider. I try other demo but 0 images… AND a lot of https issues mixed content..Woocommerce work perfectly
Hello,
Thanks for your purchase.
Can you create the new ticket in https://arrowhitech.ticksy.com/ so our support team can help you directly?
Regards,
ArrowPress
Hi, I have a problem regarding mobile version, that is, logo becomes distored in its proportions, prolated. Also when I try to install WPML, the whole site brakes down, I get a 500 error. Thanks in advance.
Hello,
Thanks for your purchase.
Can you create a ticket in our support site https://arrowhitech.ticksy.com/? Make sure to provide your site link with a WordPress admin account as well as FTP info so we can check for the 500 error.
Regards,
ArrowPress
Hello, can you tell if your theme is compatible with Dokan Marketplace?
Hello,
Thanks for interesting our item.
Yes, Dokan plugin can work normally with our theme.
Regards,
ArrowPress
Hello, am new to wordpress and would like to ask before i purchase the theme regarding the mobile responsive design. I notice that for foodfarm theme the homepage and shoppage, the product displayed on the phone are showing 1 product at a time. Is there a way to handle the mobile responsive design in a way that can display 2 product at a time? Thanks.
Hi,
Thanks for your purchase.
Yes, we can help you on that quickly. Can you create new ticket in arrowhitech.ticksy.com?
Look forward to hearing from you soon.
Regards,
ArrowPress
Hello, This theme has very good features and nice design. I would purchase it for other clients too but I see some problems after your updates . I have updated the theme and all the plugins to the latest version and it still says Update Visual Composer. The text editor dropdowns in the visual composer are not working. After clicking the dropdown the heading style are displayed behind the Popup.
Hi,
Thanks for interesting our item.
- For updating Visual Composer, it could be the time you updated it, it could be because we haven’t updated the latest version of the plugin to the server yet. Can you try to update it again follow this guide http://hn.arrowpress.net/foodfarm-gui/#toc73?
- For the text editor dropdown, it doesn’t happen to another customer site. But if it still happens on your site, we can help you to fix it. Also, it should be updated to the ThemeForest too.
- Can you give more detail on this problem? Anyway, if you get any problem with our theme, we are willing to help you resolve it.
Regards,
ArrowPress
Your foodfarm product filter is buggy.
-It doesn’t work with non-english category slug.That’s mean this theme is not fully support Multi-Language Website.
-Multiple foodfarm product filter and no product in that category(in food farm product filter option) will broke the website.
Hello,
Thanks for interesting our item.
You still can name your product category in your language but the slug should use the Latin character.
Our theme supports several multilingual websites. About the product filter error that broke the site you said, we will check on that.
Regards,
ArrowPress
Hi, I am using home 3 template and i have removed the vertical menu, the menu gone but the title “Our Categories” is still there. how can i totally remove it to leave the slide alone. Thanks
Hi,
Thanks for interesting our item.
For the vertical menu, you can try to turn off the option “Show Vertical Menu” in Theme Options > Header > select Header type 3.
Regards,
ArrowPress
i went to settings > menu > vertical menu (unchecked the box) [the tabs are gone but the main category is still there with a back background]
also i checked settings > header > header style (it is set to header type 3)
Can you provide an admin account and your website link to our email arrowpress@arrowhitech.com so our dev will check for you directly?
i have sent the email, thank you.
Hi, Doesi t support RTL ?
Hi,
Thank you for interesting our item.
Yes, our theme supports RTL.
Regards,
ArrowPress
Great Theme – easy to work!
Hi,
Thank you for the great comment.
Hope you have a great day too!
Regards,
ArrowPress
Question regarding logo sizes for different devices… Header logo sized at 140×168, sticky menu logo sized at 100×89… Logos show properly for Desktop. For iphone/smartphone logo is too large for header… Logo for ipad is very small… Here is address: osproduce.cgassociates.info Thank you
Hello,
Could you send a support email request to our email arrowpress@arrowhitech.com so our develop can help you directly? Make sure to include your purchase code of Foodfarm theme
Also, you can try the option for logo width first. http://prntscr.com/g58bxh
Thanks,
ArrowPress
How are static blocks created and how can I edit the ones provided with demo content? Are these JavaScript related?
Hello,
Static block is just a content type which you can use shortcode to build the content by Visual Composer. You can create and edit it as other pages.
But remember to enable Visual Composer for static block content first in Visual Composer > Role Manager. http://prntscr.com/g50z7lCheck the box “Block” for static block content type.
Regards,
ArrowPress
Thank you. Enabling for “Block” fixed…
hello i love your team although i have had a big challenge with having the demo menu, footer (category) and the product pictures show just like in your demo. what can i do about this?
Hello,
Thanks for liking our item.
Could you provide your site link with an admin account to our email arrowpress@arrowhitech.com so our dev can help you directly?
Regards,
ArrowPress
please i sent you another mail. kindly check it. thanks
Hello,
Our dev is checking about it and will reply you soon.
Thanks, ArrowPress
Hi Arrowpress
How can i edit the STICKY menu. I’d like to change the logo, the background and the font colour and if possible, menus to appear there.
Thanks in anticipation
I would also like to add a shopping cart icon to it, if possible.
I’m using header 4.
If i can create my own header style, i wont mind too.
Hello,
Unfortunately, these options for only sticky header are not available right now. It is possible to change but it will need to add custom changes to the child theme.
Thanks,
ArrowPress
Thanks Arrowpress… You might want to consider it in your upgrades. It will be cool. Being able to add videos to product gallery/images would also be cool.
Thanks once more….
Thanks for your suggestion. Yes, we will consider to add it to the task list of Foodfarm update.
Hi Team,
Thanks for your assists so far. You guys are really making me enjoy ma purchase.
A little issue. How do i update my theme? I get this message;
Your theme (Foodfarm child theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Regards,
Hello,
Glad to hear that.
For the WooCommerce 3.1 (latest version), we updated the theme and it is on the way to ThemeForest. Therefore, you can get the latest version in next few days.
After that, if you don’t know how to update the theme, you can read this instruction http://hn.arrowpress.net/foodfarm-gui/#toc72
Let me know if you need further help.
Regards,
ArrowPress
