117 comments found.
hi, can i use the theme for a rental website where clients can book cars and choose how much days for rent? if yes do you have a demo of that please. Thanks in advance.
I need your help!! How do I insert the cars and all the features? I did not find any instruction in the documentation.
Hi r12studio,
Thanks for reaching us!You can create a product here.
http://prntscr.com/iu2z24
If you have any trouble, please open the ticket to our support forum.
We will assist you to resolve them.
Best regards,
JWSTheme Support Team.
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Why I can’t log in to the support? It said that I have a wrong purchase code, but I wrote one which I receive? I cant change header on theme
Hi,
Please, check your purchase code again. You can send WordPress info via the form : https://themeforest.net/user/jwsthemes here: http://prntscr.com/irftqq
I will check and assist you.
Best regards, JWSThemes Support Team
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Hi Team, Kindly help me to remove and add new languages to the header language. And also I need your support to change the buttons and text selection color as it is coming in white. And how can I edit the price calculator fields and currency? How can I add the current vehicle in comparison popup?
Hi,
Our theme is compatible with WPML plugins. Please, buy & install that plugin and contact to author’s plugins. They will help you. license/domain. so you must buy it.
We released the theme matched to it’s design. If you want it to be different from what it being for now, you might need a help from freelancers.
If you have any troubles in using the theme or find out any bugs from using it, please drop me a line! I will assist you promptly.
Thanks again for using our theme and good luck with your project!
Best regards, JWSThemes Support Team
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PSD is included ?
Hi,
No include PSD files. PSD’s file here: https://themeforest.net/item/autopro-modern-psd-template-for-car-and-auto-dealers/18358486?s_rank=2
Best regards, JWSThemes Support Team
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I would like to buy this theme. Just want to know the theme is compatible that I can use this theme again and again. I have 5 car dealer website I want to use this theme for all my car dealer client. Please reply.
Hi,
Thank you for interesting. Our theme is compatible with WordPress 4.9.x and WooCommerce 3.3.x.
You can use for 5 your web but if you want to support. a license/domain. That mean, you must buy new license if you wan to support new domain.
Best regards, JWSThemes Support Team
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Hi Hoa Ngo,
I am writing with another problem, the Recommended Vehicles carousel and Special offer carousel is not working on the homepage anymore. The cars/products are selected as recommended but none of them show. I have also submitted a ticket on your support forum, #12848, but no answer yet.
Also, there is another big issue, on updating wordpress & woocommerce… there are some woocommerce templates outdated, and the product archive page isn’t showing as it should be. When will you roll out another update for the theme?
Can you fix these issues please? It’s urgent!
Thanks!
Can i have a 2 hours tutorial on how to customise this your autopro car theme? I’m finding it difficult to customise it. I need help asap!
Hi Prescriptdigital,
Please read the document to custom your site.http://docs.jwsuperthemes.com/autopro/
If you have any trouble, please open the ticket to our support forum.
We will assist you to do this.
Best regards,
JWSTheme Support Team.
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Thank you for your prompt response. i will sure open tickets to your support forum cos i have a whole lot of questions on customising my auto sales website.
Good morning, my name is Adilio!
I bought the AutoPro theme – Car Dealer WordPress Theme.
And I’m using WordPress 4.9.2. pt_BR
When I do the theme insertion and install the theme plugins, this error appears to me.
Fatal error: Wrong vc_map object. Base attribute is required in /home/portw605/public_html/passarelaveiculos.com.br/wp-content/plugins/js_composer/include/helpers/helpers_api.php on line 26
Can you help me.
I’m sorry if you have too many mistakes in English I hope you understand
good afternoon
I made the change from PHP versions 5.2 through 7.1 and the error continues.
wp-content / plugins / js_composer / include / helpers / helpers_api.php on line 26
But being able to understand that the error only happens when you activate the js_composer plugin
But js_composer is one of the features of the site.
I’m sorry if my English is not so good.
i can not install plugin “Visual Composer”
dear sir i install theme this is plugin error”is currently unable to handle this request. HTTP ERROR 500” ,lots of time try ,lots of same complain plugin error please solve my issue urgent :http://www.topcar.sa/wp-admin/themes.php
Hi, congrats on the theme. I was wondering if you can add a video to the pictures of the cars? Also wanted to know if we can add mileage to the used cars? Because we have both, used and new cars. Thanks again.
Hi,
Im very intrested in your theme, i would kindly ask if in this theme i can apply the addon of “Visual Composer” called “360 Product Rotation” that allows the customer to do an interactive job by turning 360degrees the product.
Thank you very much!
Hi, i bought the theme but i cant install the demo content, i don’t know where is the option, please help.
Hi,
Thank you for buying. First, install and active all require plugins. Then, view this video: https://www.youtube.com/watch?v=UJTgmRF9kFQ
Best regards, JWSThemes Support Team
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Hi, i want get the template but before i want know if i can change and add and erase the filters of search, even the name of the range of prices, etc. Thanks
how i can contact the the support team ?... i bought the theme, can i install a layout like a demo and start change all from that base?
Hi,
Please contact us at the support forum!This link here for you.
https://jwsuperthemes.com/forums/
Please open the ticket and let us know all your issue. We will resolve it for you!
Best Regards,
JWSThemes Support Team.
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Hi, i get blank white page after enable the js composer.
Hello, i tried to intall your theme and it crashed the wohle Wordpress installation twice. It always crushes when i activated the Visual ComposerPlugin in. (HTTP 500 error)
It is the newest wordpress version. Appreciate your help.
Kr
Hi,
Thank you for contacting. Please, check PHP version and update PHP version to 5.4.x or greater.
Our theme compatible with WordPress 4.8.3 and tested on PHP version 5.4.x or greater.
You can open the topic to our forum. Our support team will check and assist you.
Best regards, JWSThemes Support Team
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Thank you for your quick answer, indeed we had 5.2 only. Could not increase today because the Hoster was not available. Will be back tomorrow to give you an update.
Hello, i tried it again with PHP 5.6 and PHP 7.0 and it crasehd both times. Every time when i activate Visual Composer. After updating to the newest WP Version it still crashes every time.
Hello, i can not submit my support ticket. It says please enter the URL (i did enter the URL) but it does not work. Can i send the admin login details via email?
ok, ticket is submitted (did not know that http:// was necessary)
Hello, I have tried to register for support on your site but have not received the email to activate. I have a couple issues as follows: I have just added a new stock item but have lost the home page completely bar the stock items after doing this. I currently have the site listed on a local server. Thanks
Hi, This is our forum support: https://jwsuperthemes.com/forums/ Please, updoad your web to a hosting and send admin login to us. Our support team will check and assist you.
Best regards, JWSThemes Support Team
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Hi! I’m interested in buying this theme, but I want to install it on the same website, but on 2 different sub-domains. Can this be done with a single purchase?
how i edit fields autopro theme product page Pricing caculator?
Hi mianarain,
Thanks for contacting us! Please open the ticket to our support forum. https://jwsuperthemes.com/forums/ We will assist you.Best Regards,
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