590 comments found.
hello, hello!
first of all , I do not want to sell the products on my website so , is it possible to eliminate somethings for me on the theme.For instance, The money, the logo of shopping car(basket), discount page. ?
could you please answer me as soon as possible?
Hi Mertkars,
Thank you for interested in our theme.
Yes, you can use our theme without shopping cart function, you only need un-install WooCommerce plugin. We will help you remove sale page and currency, shopping cart on your site after you purchase.
We wait for your purchase.
Thanks
Hello!
I would like to have in my store breadcrumbs.I couldn’t find the option to turn on. In the previus theme what we used we hade this option. Can you please help me?e.x. Home>Category1>Category2>.... (as you can see on the picture) https://drive.google.com/file/d/1AYktA47e8JxPWJmZC5wKj8trJ3ISPzMX/view?usp=sharingThank you
Tamas
Hi!
As your screenshot, you’re using other theme. With our theme you can hide breadcrumbs on product detail page by add custom css in JanStudio > Theme Option > General Layout > Custom CSS
.jas-wc-single .page-head { display: none;}
Best regards!
Hi, I’m tying to have the “View More” button using visual composer to display products on a page. The button is working well when products are automatically shown by woocommerce but not displayed when products are shown with visual composer on a specific page. Any advices ?
Hi,
Thank you for choosing our theme.
Could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue your site url and admin account. Our team need closer check before give you solution.
Thanks
Hi,
We use this theme with WooCommerce v3.2.6 and WordPress v4.9.1 (https://www.singularithes.com) Since the last update, Gecko is always compatible with Firefox and Google chrome (= all the content is well displayed) but with IE11 there are some problems (like click on Cart doesn’t work anymore or the product picture don’t display).
Do you know if this is possible to fix these issues quickly ourself or if should we wait the next version ?
Regards,
Heodrene
FYI that works with Microsoft Edge 
Hi,
I checked our demo on Internet Explorer 11 it still work well, Could you try deactivate plugin one by one and check again.
Best regards
Weird. Because I use 2 laptops (Windows 10, my personal and wife’s) and 1 desktop (at work with Windows 7), both with IE11 and I have the same issues : 1) https://www.singularithes.com > Mes créations > Inside a picture then click “Ajouter au panier” > Above then click on “Voir le panier” (a cart icon with a number) => Nothing. Do the same with FF or Chrome => cart displays ; 2) Try this URL : https://www.singularithes.com/produit/le-the-du-manoir-n18/ With IE11 = No picture and the text is not well formatted. With FF or Chrome = No problem.
I disabled each plugin and try each time => same issue but without WooCommerce, the layout is obviously awful.
Hi,
Please try code at https://pastebin.com/mEt1eGYp and put in JanStudio > Theme Option > General Layout > Custom CSS
Best regards
Hi,
Thank you for your help.
I put the code and some things are changed
About Cart, no change BUT the pictures (product and gallery) are now displaying.
Unfortunaletly, the pictures are displayed in a bad size
(You can check here for example : https://www.singularithes.com/produit/le-the-du-manoir-n18/)
Could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue your site url and admin account. Our team need closer check before give you solution.
Thanks
Hi my website http://furnitureoutlet.shop suddenly all my add to cart button is gone after the update…
Hi,
Please go to JanStudio > Theme Option > WooCommerce > General Settings > Catalog Mode > Off to show Add to cart button.
Best regards
nice themes.. compatible with zoom effects ?
Hi,
Thank you for interested in our theme.
Our theme already support zoom effect.
Best regards!
We are based in mainland China and don’t need cross border payments for Alipay and WeChat. How to integrate this into your site?
Hi,
Could you explain more about your issue. You want integrate 2 payments method to your site or remove 2 payments method out of your site?
Thanks
We want to use the mainland Chinese versions of WeChat and alipay and not the international one via woo commerce and stripe. Is this possible?
Hi,
Sorry, It can’t because now only have WooCommerce Border pPayments for Alipay and Stripe support WeChat Pay and Alipay.
Regards
Has your theme a standard non modified markup for main product image of WC 3? I am asking you that question, though I have already bought your theme, because I have a plugin with a feature that needs to work on a theme with those characteristics, as per the developer advise.
Hi,
Thank you for choosing our theme!
Are you talking about schema metadata? We don’t modify markup for main product image of WC 3.
Best regards
Does the theme use standard WC 3+ markup and js scripts for the product main image?
Yes, our theme use standard WC 3+ markup, js script for product main image, we also add some custom js for product image when enable color swatch.
Best regards!
Hi,
I saw you added custom css to hide this, please remove custom css
h3::after { font-size: 0px !important; }
and
.product-category h3::before { display: none; } .product-category h3::before { content: ’0’; }
Best regards
Hi, am I right in thinking that OpenSwatch is part of the package? If it is then I’m struggling to get it installed as it’s not showing as a Plugin. Can you advise please?
Hi,
The plugin OpenSwatch no longer support our theme so we change to plugin WooCommerce Varation Swatch. You can check how to use new plugin at http://janstudio.net/gecko/document/#create-attributes and http://janstudio.net/gecko/document/#create-product-color-swatches
Best regards
Great theme. Question, can the wishlist be shared with others? Meaning, can someone create their wishlist and then share with friends, family, etc? Thanks for the help.
Thank you for kind words.
You can setup social share for wishlist in Dashboard > YITH plugin > Wishlist > Social Networks & Share http://take.ms/GigSY
Best regards
Great, thank you.
Thank you!
Hi do you have a change-log of latest update?
Hi,
The change log file included in latest file you download from ThemeForest.
Best regards
I am having an issuer with the direction arrows of the meta slider. The thin chevron disappeared and the chevron is not an image and it points to the wrong direction. Also, the margin is too small and the arrows are touching the edge of the screen. I don’t want to write custom css to fix something that should work by default. Not sure what happened though. Please see image here: https://www.dropbox.com/s/zcnequ7bq33bct3/Screen%20Shot%202017-11-20%20at%2011.01.46%20AM.png?dl=0
Hi,
Could you please create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue, your site url and admin account. Our team will check and help you solve your issue.
Thanks
I’ve bought this template, but could you please tell me how to import the homepage demo to my wordpress website?
Hi,
You want import only homepage or want import all content to your site?
I want import only homepage. Thanks.
Could you please create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ And tell us the homepage of which demo (fashion, organic, furniture, handmade) you want inport. Our team will check and give you a hint.
Best regards
Hi Support. I have purchased this theme some while back. Im currently using it, and im having some challenges with the cart. On the main product page, when i click add to cart, it seems as if its loading. The mini cart menu will appear to the right but the cart is empty. Can you guide me how to fix this. Thank you. Greta theme btw
Hi,
You can fix the issue by update theme to latest version http://support.janstudio.net/forums/topic/updating-the-theme/
Best regards
Hi. I would like to remove the breadcrumbs. How do I do that? Thanks for a great theme btw.
Hi,
Thank you for choosing our theme.
You can remove the breadcrumbs by add custom css in JanStudio > Theme Option > General Layout > Custom CSS
.woocommerce-breadcrumb,.jas-breadcrumb { display: none;}
Best regards
Great! Thank you so much.
Hi. I am having a problem with the popup newsletter signup. WHen I submit the email there is an error with this message: “Ops! Something went wrong”. Also, where can I find the mailing list of users who subscribed to the newsletter via the input field on the bottom of the page (as well as the ones who subscribed using the popup window )?
Thanks.
Hi,
Could you create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue, your site url and admin account. We will check and help you solve your issue.
Thanks
Hey, we got a question regarding the mobile version of our meta slider on the home screen. Once again, the meta slider does not adjust to the mobile version. It would be great if you can help.
Best Regards Miri & Julia
Hi Miri & Julia,
Please use custom code below
@media only screen and (max-width: 480px) { .metaslider .slides img { width: 100% !important; display: block; max-width: 100% !important; }}
Best regards
Thank you very much. Works perfectly now 
Best regards,
Miri & Julia
Hello, I like your theme and interest on it but have some questions:
1.- Is it possible to have stock control indicating quantities for each color / size in variable product? (Your demo looks great but it just indicate “in stock” for all of the variables in products.
2.- One of my customers is asking me for an e-commerce website. he wants to show public prices but ask me also to show up to 5 different prices for logged wholesale customers depending on the type or region of logged client. do you think that this is possible with your theme?
Hi MiempresaOnline,
Thank you for interested in our theme.
1. Yes, our theme support stock control for each color/size in variable product, you can check our sample demo at http://temp.janstudio.net/gecko/product/sporty-t-shirt/
2. You can try this plugin https://wordpress.org/plugins/woocommerce-wholesale-prices/ for whosale price.
We waiting for your purchase 
Thank you and best regards
Thank you for your fast answer. I have just check your sample demo but you are not considering the size of each product, only the color. I mean that if you have 3 black products maybe you have them in just 1 size or maybe one large and two small. Just want to be sure your theme can handle that.
Hi,
I update our demo, it easy to handle both size and color please check again http://temp.janstudio.net/gecko/product/sporty-t-shirt/
Best regards
Awsome, great as good as your kind and fast answer. Thanks a lot!
Hi,
We still wait for your purchase. Let us know if you have any question.
Have a nice day!
For sure I will in the next few days. By the way I have another questions and it is about your other theme: Claue (that I see has also good performance in GTmetrix). 1.- I want to know the differences vs Gecko. I see Claue is newer, does it offer more things, can you please tell me? 2.- Can I do the same, talking about variable products that you just demonstrateded to me in Gecko? 3.- Is one of your themes or both ready translated to spanish or wpml compatible or other similar plugin? Thanks in advance and best regards!
Hi,
1. Claue use smaller images for homepage demo, yes it have some new features (lookbook http://janstudio.net/claue/demo/lookbook/, product bundle http://janstudio.net/claue/demo/product/short-sleeved-hoodie-with-step-hem/ and flexible product detail layout)
2. You can see demo for variable product at http://temp.janstudio.net/claue/product/cuffed-beanie/
3. It now have only Claue already included Spanish, yes our theme compatible with WPML or Poly Lang
Best regards and have nice day!
Hello. I am writing the privacy policy of my e-commerce and I need to know if the theme uses cookies. Thank you.
Hi,
Our theme doesn’t use cookie, but WooCommerce plugin use cookie. You can use plugin for this https://wordpress.org/plugins/cookie-law-info/
Best regards
thank you!