4623 comments found.
javothemes support
I`m interested in buying your template.
But, first, I want to know the following questions:
1- I observed a lot of demos at www.themforest.net. But, I want to know, when I buy the template, how many layouts it comes with the template. How many layouts can I use, after buying the template?
2- At this demo http://directory-test.wpjavo.com/, the template, it has a field with the name “FEEDBACK FROM OUR CLIENTS”.
I want to know if is possible to take out this field with the name “FEEDBACK FROM OUR CLIENTS”.?
3- The template, it has a payment method for the add listing.
I ask you if it is possible for users use the add listing for free, if I choose the respective add listing method ?
Regards,
João Santos
Hello,
1. You can get all of them. However, there needs some addons. please have a look at addons link on this comment.
2. Yes, you can take them out and change the title. It’s built by visual composer to customize the pages.
3. If you have advanced payment addon, it’s possible to create packages. You can make free and paid ones.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello,
Thank you by the answer to the questions that I made before, about Javo Directory Wordpress Theme.
I will continue to analyse and if it necesary, I will get in contact with you again.
Regards,
João Santos
Hello, Again,
I would like to know if in http://directory-test.wpjavo.com, it is possible to have a news field at the bottom, like you have in http://javothemes.com/spot/demo2 ?
Regards,
João Santos
Hello,
Do you mean “Local News & Success Stories”? Yes, you can add them.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello,
Thank you by the answer.
Yes, I was referring to the “Local News & Success Stories”. It is good that I can add the same field in http://directory-test.wpjavo.com/.
I wiil continue to analyse and if it is necessary, I get in contact with you.
Regards,
João Santos
You can add the section. You need to import both of them and add them.
Thank you again by the answer.
I ask you what do mean by “import)?
Hello,
Import a demo. If you want to migrate demo 1 and demo 2. You need to import both of them and remove what you don’t need. There can be some duplication such as menu. You can simply remove them. posts, listings are not duplicated.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello,
Thank you again by the answer and the explanation about the question concerning the importation of the demo.
I will continue to analyse the template and if it is necessary, I will get in contact again.
Regards,
João Santos
hello, I have some presale questions. 1) Is 100% off coupon offer is still available for single advanced listing? 2) Is bbpress supported ?(If not is it customisable)
Thankyou.
Does Featured Listings come first in search?? and can we set them according to location?
Hello,
1. You can get single listing detail addon as you see a notice in item description page.
2. Unfortunately, it’s not supported. You need to talk to our developers.
3. if you have advanced map addon, there is an option to display featured listing first. But it shows all of locations.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
DISPLAY ERROR ON MOBILE PHONE VIEW – I can’t seem to get my support tickets to save. Basically – the social media links don’t appear on mobile phones and the contact form is just white space (but works on desktop). Can you advise please?
Your replies were in spam, somehow. and our support team approved them. They will get you back.
hi, can i allow vendor to contribute blog post? yet can manage at their dashboard?
Thanks
Hello,
Unfortunately, we don’t have any features to submit posts in dashboard. That’s an advanced feature. But our new product has it.
If you have more questions, could you please post it on our support site? our support team will assist you (mostly within 24 hrs). we can keep your support history to help you quickly and better space for the details. there is also knowledgebase. please also make sure that we can’t help customization.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
you mean Listopia theme? or?
Yes Listopia.
please i don’t understand the difference with JAVO SPOT
They use the same framework. But different design and plugins. Javo directory has “the grid” plugin included. But not javo spot.
hi , i have an existing content of 50 post but as a custom post type, Could i migrate them ,in order to you use them in your theme ? thanks
Hello,
Please have a look at about bulk import. ( https://directory-docs.wpjavo.com/bulk-data-import/ )
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi,
Amazing theme guys. Just a question before I buy the theme. Are laava addons mentioned in the details section free of cost with the regular license?
Thanks
Hello,
As you see, there are free plugins and paid one. Please have a look at the link on this comment about addons.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello, can I change link for a specific category from:
http://example.com/listing_category/beauty/ to http://example.com/xxx/beauty/and rechange name of category from ’?category=162’ to ex. ’?category=beauty’?
It’s important for my SEO. Thank you for your reply.
Hello,
Unfortunately we don’t have the options. Listing category is the taxonomy name. If you use Yoast SEO plugin, it will help your SEO. category id sorting is also a custom code.
If you need more details, could you please post it on our support site? our support team will assist you (mostly within 24 hrs). we can keep your support history to help you quickly and better space for the details. there is also knowledgebase. please also make sure that we can’t help customization.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Thank you so much for your fast reply!
Can you give me access to the demo so that I can see how to add articles and how to administer them …
Hello,
https://directory-test.wpjavo.com/
It’s for front-end demo. We don’t have a back-end demo.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
i like your theme so much…..looking forward to purchase it but before that i have some pre-sale question want to know….do business list can post articles, like news, event etc does this theme require any paid plugin or all are included in package
Hello,
Please have a look at addons link. This theme doesn’t have a front end form which your users will be posting posts. Only listings. If you search “Listopia”, it has posts front end form.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
what about mazagine article, i thought it was for lister to post articles
Magazine style is for admin or author roles. You can change roles for your listers. But there is no front-end form.
Hi, I like the theme very much. I am thinking of buying a theme. are you installing? How much is the fee?
Hello,
Replied on your previous email.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Not Impressed – Support tickets deleted without any support – I have been waiting nearly a week for two support tickets to be answered – just gone on to check again and they are nowhere to be seen. The two issues are delaying our launch – when can I expect these to reappear and to get some help – especially as I have paid for the support service! Many thanks
Hello,
We are sorry for the inconvenience.
We have a long holiday for 3 days and be back tomorrow. ( I believe the answers haven’t been a week yet )
However, our developers are working on some issues at this moment in our support site. Your data is not deleted. Just checking database issue and loading issue now.
We are in a holiday by tomorrow and we and your tickets will be back soon.
Thank you,
merhaba, temayı çok beğendim. temayı satın almayı düşünüyorum. kurulum yapıyor musunuz? yapmıyorsanız ücreti ne kadar?
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
It’s mostly $50 in Envato. But we have an event for it. Please contact our support team.
But not addons installation.
And have a look at addons information link on this comment.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
There is definitely something really going wrong with the tags. I added a listing with 2 new tags, when I do a search, nothing is found.
Also parts of a word are considered as a tag, which is definitely not how it’s supposed to be. For instance city Mol is a tag, but when I enter Mol in the search bar, listing Molenbeekhoeve is showing up.
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (mostly within 24 hrs).
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I did contact support team 5 days ago. No reply so far.
I think your ticket has not been 5 days yet.
Please understand our support team responses can be delayed due to an unexpected server maintaince issue, heavy workload and a big amount of tickets after a holiday. They will post a notice in support site soon.
It has been 2 days ( https://drive.google.com/file/d/1OyO4csY-3TIA5_RNrVVeuVXEekEFRU9T/view?usp=drivesdk )
They will get you back as soon as possible.
Thank you for your patient.
Since Javo isn’t willing to answer this question that EVERYONE is asking I figured out how to EXPORT the directory using a plugin called “WP All Export” free plugin in wordpress add plugin area.
Once you’ve activated the plugin go to “new export”. Then it will provide a dropdown.
You will be looking for “ITEMS”.
Got to Standard on the right column and select “Title” which is business name.
Go to “custom fields” down the list under “taxonomies” and grab jv_item_address, jv_item_email, jv_item_website, item category.
You are welcome Javo for doing your job.
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
Thank you for the information. Bulk import is a huge work from different database. We tried to assist some clients and found that there are many unexpected issues ( such as wrong types of data) and we decided we can’t. As far as I know, bulk import is out of support. Anyway, thank you for the information.
If you have any questions, could you please post it on our support site? our support team will assist you (mostly within 24 hrs).
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
What does the folder icon represent on the individual listing page in-between the stacks icon and the map pin icon. Thanks!
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
I am sorry that I am not sure what you mean. not sure about stacks icons. Please contact our support team and provide them more details ( screenshots or URL )
If you are talking about a folder icon on single listing header, that’s a category image which you can upload it on listing category taxonomy.
If you have more questions, could you please post it on our support site? our support team will assist you (mostly within 24 hrs). we can keep your support history to help you quickly and better space for the details. there is also knowledgebase. please also make sure that we can’t help customization.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Very nice quality. I like this theme. <3
Thank you!
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Your theme (Javo Directory) contains non-updated copies of some WooCommerce template files. These files need to be modified to be compatible with the current version of WooCommerce. You can see what files have been affected on the system’s status page. In case of doubt, consult with the author of the topic.
Hello,
WC is not main feature in directory themes. It can be delayed a little bit as long as it works fine. We will work on the update compatibility soon. You can ask the time line to our support team.
If you have more questions, could you please post it on our support site? our support team will assist you (mostly within 24 hrs). we can keep your support history to help you quickly and better space for the details. there is also knowledgebase.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I’ve already been burnt with a directory theme so I was wondering if there is a way i can get a demo of the backend to see if I can do exactly what I need before I purchase the theme.
Hello,
Unfortunately, we don’t provide a backend demo.
Please have a look at this post about bulk import. https://directory-docs.wpjavo.com/bulk-data-import/We have an event calendar. But it just shows basic information. You can add an event and select the event on listing detail pages.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Question – Can you create your own directory for a type of product not featured here? And add characteristics for each? For example, if I want to use this as a directory to list “keywords”, could I configure a “keyword” type, and add in variables about each one?
Hello,
We apologize for the late reply due to a weekend off.
I am sorry to tell you that I don’t quite understand what you mean. Can you please give us a little more details?
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
