Discussion on HelpMe - Nonprofit Charity WordPress Theme

Discussion on HelpMe - Nonprofit Charity WordPress Theme

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239 comments found.

Hi, does your donation plugin support recurring payments?

1. what charity / crowdfunding plugin is this based on? 2. how does payment happpen from site owner to fund raiser? ( commision based?) is it manual with paypal?

7/24 support? I requested help almost two days ago and still waiting!

Replied on your above mentioned comment

Dear Sir/Madam, where can I find the demo sites? Where is the one click demo importer?

Please contact at our support channel https://designsvilla.ticksy.com/ You can still submit your ticket in support expire category

Hello, I am trying to enter a support ticket but the system is telling me “That purchase code doesn’t seem to be in a valid format.” I know it is correct, as I copied/pasted direct from my invoice. Can you please tell me how I can get support? Maybe I am writing the wrong number. Where do I find the right info? Thank you.

May be you are not selecting correct product please check it and try it again

Hello, I am trying to enter a support ticket but the system is telling me “That purchase code doesn’t seem to be in a valid format.” I know it is correct, as I copied/pasted direct from my invoice. Can you please tell me how I can get support? Maybe I am writing the wrong number. Where do I find the right info? Thank you.

support team already replied to your ticekt

Ah, yes! I just received it. Thank you so much.

You are Welcome

Hello. I’m interested in this theme. But wondering if there is any integration for email marketing services like mailchimp or get response for when someone enters their email in when donating or submitting the contact form??

mail chimp is integrated

what is new in the update, i have not been se any different with your updates

check change log please

Hello, please reply to my ticket regarding LayerSlider WP and WPBakery Page Builder. Thank you!

Replied on ticket

There is no Indonesian Rupiah In currency List .. how i add it?

Please contact at our support channel https://designsvilla.ticksy.com/

Please reply to my ticket in your ticket system on your website My ticket number is:1528123

Replied on ticket

Hi I have opened a number of tickets on your support system two days ago and I am still awaiting a response and a refund. Can someone please respond to my refund request?

replied on tickets, thank you

Hi, I would like to know if bbpress, RTL and WPML integrated within the theme?

yes integrated but you need to install these plugins, RTL is not a plugin rather wordpress default functionality, rtl layout will be activated by changing language in settings -> general

Hi there, I am looking for an ETA on ticket #1485361

replied on ticket, Thank you

Please send me total donation plugin, i cant install it

please try again it should be available to install

Hi, Where/How can we add “Tags” to either the campaign pages or in the Footer? Please explain. Thank you.

you can add tags by editing any cause, and for footer go to widgets -. add tagcloud widget in footer area

I just posted a new support ticket with a video showing how we are not able to complete the payment transactions. Can you please have one of your support members to preview it and explain how we can fix this issue so we can start promoting the campaigns on our website? Thank you.

Is there a way to add new campaigns from the front end rather than having to login as an admin? Please explain how to do so…? Thank you.

no its charity theme not multi-vendor.

I have comments and tickets posted from 2 days ago. I’m at a complete standstill until I can get someone to reply back. I have setup this test site ( https://inter4ce.com/ ) with your demo version and I don’t see a link name to post a new campaign. Can you please explain how we’re supposed to add new campaigns if there is no link or an Add New Campaign page?

technical team will check support tickets shortly

Hi, Thinking of purchasing this theme but just wanted to check if it was compatible with eventbrite and mail chimp? Thanks

yes it is compatible with eventribe and mailchimp

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