31 comments found.
Good afternoon, I followed the link that you left https://yolotheme.com/forums/forum/product-support/elektron/ I made an account there, and there to create a topic had to enter your Item Purchase Code, I entered it (100% entered correctly) but I get a message that it is not correct. The next day I could not enter my account at all, it wrote to me that my logins or password is not correct. And when I clicked on the reset password button it said that such an account was not found. My e-mail is aedev8@gmail.com
Hi.
Thank you for contacting us.
I have checked and found your account on our support site. The purchase code also added to your account. https://prnt.sc/yqZnH_9B8ykB
Please recheck it.
Buying this topic you can not count on the support of the team or any answers from them
Hi.
Please submit a topic on our support site. We will try to help you soon.
This is our support site URL for Elektron theme: https://yolotheme.com/forums/forum/product-support/elektron/
Thanks.
Good day I have an error when going to the widgets section (I wanted to edit the columns in the footer) writes this error.
TypeError: Cannot read properties of undefined (reading ‘getEditedPostAttribute’) at https://elektronicsstore.com/wp-content/themes/yolo-elektron/admin/assets/js/yolo_admin.js?ver=1.0.0:110:68 at https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:20312 at Array.forEach (<anonymous>) at n (https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:20300) at Object.emit (https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:20453) at s (https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:20577) at https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:21101 at https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:20061 at p (https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:9322) at https://elektronicsstore.com/wp-includes/js/dist/data.min.js?ver=dc5f255634f3da29c8d5:2:12469
Hi.
Thank you for contacting us.
Please install the classic widget plugin to fix that issue.
If yes, please submit a topic on our support site and give us your site info. We will access your site to help you check the issue.
Regards.
Hello i have a problem of the speed of slider or carousel in home page Can tell me how to disable it or to make mor lower speed
Hello.
Thank you for contacting us.
Please submit a ticket on our support site, give us your site info. We will access your site and help you check it soon.
Thanks.
You have a problem with Mail function https://prnt.sc/SUB0WTjUqRWI
Thank you for feedback. We will check it soon. You also can contact us via Envato message. https://prnt.sc/qsT7tmgV0RzG
Please check it again.
Thanks.
hello im wating 1 weake and i dont get it any respond i writed in the form you tell me and i sended problem and cpanel login
Hi.
Sorry for the late response. Please give us your site admin account. We need to access your back-end. Thanks.
Hi, I want to buy this theme but few months i will not add products just i want dummy products data. Can i find in this theme and how many it will be? Best Regards
Hello.
Thank you for contacting us.
Yes, we have dummy data file includes in our theme package. We also support 1 click import the demo data via our theme options.
If you still have the question, please let us know again.
Thanks.
Thanks for fast answer. If i want to use with affiliate plugin what is your suggestion.
Hi again.
I’m not sure about your purpose, but you can try the affiliate plugin on this link: https://wpforms.com/best-wordpress-affiliate-plugins/
Maybe that can help you find the best affiliate plugin as you want.
Thanks.
Do you sell just the homepage grids?
Hi.
Thank you for contacting us.
Sorry, can you explain more about your question? We have sell theme template, where you can setup your site layout as our theme.
Thanks.
Hello Do you Have a quick instaltion kit
Hi.
Thank you for contacting us.
Yes, we have support one click demo install on our theme.
Thanks.
Hi again! One more question? sorry fo disturbing. How can I switch off animation on product archive page? My customer wants to show prices even on mouse cover.
Hi.
Thank you for contacting us.
If you want to show the prices even on mouse over, it will overlap the content like this: https://prnt.sc/r457wd
Please consider that again.
Thanks.
Hello! I have a pre-sale question. Demo site is out of order? Where can I see demo of this theme? Thanks.
Hi.
Thank you for contacting us.
Our demo page has broken, we are building the demo, it will available soon.
Thanks.
Hi again! I am sorry to disturb you so much but could you update woocommerce templates?
Hi.
Thank you for contacting us.
We are updating all the theme. The Elektron theme update will available soon.
Please wait for us.
Thanks.
Hi again! Is it posible to use product tags and new or for sale products in YL Product Filter? I mean not to show products by category but by tag?
Hi.
Thank you for contacting us.
Sorry, with the current version, we just support the category filter for this shortcode.
Thanks.
Hi! I have presale question: is sticky menu available on mobile?
Hi.
Thank you for contacting us.
Yes, we have the option to enable/disable the mobile sticky menu.
Thanks.
xin chào, tôi cài trên web thì phiên bản mobile bị lỗi các module bộ lọc không hoạt động, tìm kiếm cũng không chính xác, Tại bản gốc cũng bị tương tự
Hi.
Thank you for contacting us.
We will check our theme and update it soon if have the issue.
Thank you for choosing our product.
YoloTheme.
is it AJAX enabled?
Hi.
Thank you for contacting us.
Yes, we have the ajax filter for the shop page. But with the current version, it has an issue.
We will check and update it soon.
Thank you.
YoloTheme.
hi, bought your theme some hours ago and have been trying to customize it but having some difficulties. I have changed all logos but nothing seem to work. Also the topbar for login and register too is not showing on the site. Please need to deliver it to the customer sooner. Followed the documentation yet not able to get it done.
Thank you
Hi.
Thank you for contacting us.
To change the logo, we also have config on the page option. Maybe you should check it again.
And please submit a ticket to our support site, our staff will help you check the issue again.
Thank you.
YoloTheme.
Thank you and please link to your ticket site.
Yes, please submit a ticket to our support site with the link https://yolotheme.com/forums/forum/product-support/elektron/
You need to register the purchase code first.
Thanks.
YoloTheme.
i want to see how we can ad product in admin panel kindly sen dme demo link for that
Hi.
Thank you for contacting us.
Our theme base on the WooCommercee, so if you want to add the product, you can add the product to WooCommerce.
Thank you.
YoloTheme.
I’m having a massive amount of problems with this theme 1) It is slow and it freezes almost all the time when using the WP-cusomizer 2)the page builder is not working at all 3)the drop down menu on the header labelled all categories cannot be edited 4)I’ve been on it for about a week now and honestly I’m not happy at all…
Thank you for feedback us.
We have received the refund request from you via Envato. We have accepted the refund.
Please check it again.
Thank you.
NooTheme.
tried installing the zip-folder and I keep getting an error message saying missing css.stylesheet. please assist
Hi.
Thank you for contacting us.
Please extract the package from Envato, you will see the folder theme to install.
Please try it again.
Thank you.
YoloTheme.
thanks…
Thanks.
in theme dashboard i don’t see the parameter below (purchasecode, install plugin ecc). I see the tab but not the content
Hi.
Thank you for contacting us.
Can you give us your site info via contact@yolotheme.com email? We will help you check the issue again.
Thank you.
YoloTheme.
