282 comments found.
Hi.. i think i have an issue with enar theme or visual composer, for example, not get visual composer editor button when i go to post although already checked visual composer for post at enar setting, any update please email me at al_ihsan@yahoo.com with documentation.. thank you for your help..
Hello Al-Ihsan,
I’m so sorry for the delay 
I was sent you message to your mail, please take a look in the inbox! or spam folder if you didn’t find in the inbox folder.
Regards, Hamdan
i have a big problem with this theme. when i use masonry 3 columns view in blog, i need to show the last post position in right hand of page (RTL). but it shows on left hand. what should i do?
It’s not a big problem!
but unfortunately i can’t find any feature on this plugin version to change the direction to the right 
owl slider how do you change transition speed? Thank You
Hello!
Please follow the screenshot below https://www.diigo.com/item/image/5tiac/bv8s
Regards, Hamdan
i want to add custom image icons in the icon box without selecting image icons in box style. However when i select style 1 image icons does not appear. i want to use both the style as well as image icons. Please suggest the same.
Thanks,
Hello,
I did some updates to you 
Please give me your mail to send you the new files!
Regards, Hamdan
How to add offset? what is the class for offset?
What do you mean by offset? You can send screenshot to explains what do you need 
Thanks.
i had problem with my website and i did re-install new copy could please help me to upload the demo themes please
Sure!, Please send me your site link with the login details using my support form here https://themeforest.net/user/idealtheme to start importing the demo for you 
hello dear , all details have been sent , Thanks in advance
Hello,
Your demo is installed now!
Thanks!
Can you list the changes in version 1.8? The page only lists up to 1.7 in your log.
It’s added now!
Thanks 
Awesome,thanks for the quick response.
When do you offer the new version?
It’s on the review now, i expect 2 days to release the new version 
Hello, I recently purchased this template, installed and activated the plugins, and tried to import the data but keeps giving error and i cannot import data. can you please help with this.
Hello,
Please send me your site admin details to install the demo for you!
You can send the admin details using my support form here https://themeforest.net/user/idealtheme
Regards, Hamdan
Hi ,
Thank you for awesome Theme. We purchased it for http://www.enar.ideal-theme.com/wordpress/home/one-page-home-1/
We installed wordpress and installed your theme but unable to configure above desired Template. Please help us.
Hi,
I can import the data for you to get this page layout very easy 
Please send me your site admin user using my support form here https://themeforest.net/user/idealtheme to import the demo for you!
All the best, Hamdan
Hi, We have installed Theme, but how to configure above theme.
Hi,
I’m so sorry for the delay 
You just need to import the demo data, to find it under the pages.
as the following screenshot https://www.diigo.com/item/image/5tiac/5oip
Regards, Hamdan
Hi, we’re currently experiencing the following error on a site using the Enar theme:
Fatal error: Cannot declare class RWMB_Field, because the name is already in use in /www1/140/lcnstaging.ickythecat.com/web/wp-content/themes/Enar – Responsive Multi-Purpose WordPress Theme/enar/theme-admin/metaboxes/inc/field.php on line 7
This is when trying to use a product importer from Etsy to Woocommerce.
Can you help?
Hi,
I sent you the last version of the theme, i think it will fix the issues 
Waiting your reply!
Regards, Hamdan
How can I zoom in on Google Map?
Hello,
Here is the buttons you can use for zooming https://www.diigo.com/item/image/5tiac/15y0
Regards, Hamdan
The question is not whether the user can zoom, the question is what is the option for the map to load with a certain zoom
I’m sorry for the delay, Unfortunately this feature is not a available 
When I attempt to import the demo data I get an internal server error
- all the plugins are installed - the php settings are as defined
please help
Hello,
Don’t worry, Some of the internal server errors is common.
What is the type of the error?
Please send me the screenshot image for the error message.
Regards, Hamdan
Hello , are this themplate compatible with Dokan plugin?
Hello,
Unfortunately, i didn’t test it with “Dokan”, please send me the plugin link!
Thanks!
Hi,
I got your message and reply to it 
About the Features Icon Slider image, it’s just images issue, you need to make sure that the image not deleted.
There are no issue with the new WordPress version!
Thanks.
Hi, is it possible to make the latest version of slider revolution available for Enar? We’re experiencing issues because of some capability problems with the latest version of WordPress (4.9.2)
Hello 
Please send me your mail to send you the latest plugin version!
You can send the mail using my support form here https://themeforest.net/user/idealtheme
All the best, Hamdan
Hello my dear friend Thank you for your good template Unfortunately there is a problem in the menus that if we increase the number of menus, the menus will not be displayed and the menu options will be hidden. please guide me
Hello Unfortunately, your support system is weak I’ve sent you a message for a few days, but you have not responded. I sent this email to you But you have not answered Please reply
Hello my friend 
I’m so sorry for the delay!, i will help you as can as possible. But i know this issue is because of some server configuration issue!
This issue in menu just need to contact with your hosting provider to increase the following:
1 - max_input_vars = 1000 2 - max_execution_time = 1000 3 - max_input_time = 1000
Please send me the site details to take a look, you can send the details using my support form here https://themeforest.net/user/idealtheme
Regards, Hamdan
Hi. After installing the theme on my website I want to use one page menu, it goes to the section without scrolling between the content. Can you please assist how to use the one page menu ? Thanks.
Hi,
Don’t worry, I just need to see the demo page to can fix this issue 
Regards, Hamdan
Hi. Requested information has been sent to: https://themeforest.net/user/idealtheme
Waiting for reply. Thanks.
will send the information to idealtheme@gmail.com again. Thanks.
Is there a way to remove the Explore button from the portfolio section?
Sure!
Please add the following custom css code:
.porto_block .detail_link {
display: none;
}
As the following screenshot https://www.diigo.com/item/image/5tiac/utdi
It will disable the “Explore button”!
Regards, Hamdan
Hamdan,
I added the code and it is still showing. I tried the custom css code both how it is displayed in the comment/screenshot. Does this take awhile for the update to work?
Rrespectfully, Nick Lannan
Hello Nick!
Please send me your site link with the login details to make it for you 
You can send the details using my support form here https://themeforest.net/user/idealtheme
Regards, Hamdan