132 comments found.
Hi! Can I take the admin for a test drive?
Hi,
Unfortunately, we currently do not have demo of the backend, but you can test the page builder by installing it from wp.org – https://wordpress.org/plugins/bold-page-builder/. You can try it with Twenty Seventeen theme or any other theme of your choice.
Kind regards,
BoldThemes team
Hi,
We found a problem with Internet Explorer 11 on my site. And we saw the same issues on your demo website.
Footer (Address): https://www.dropbox.com/s/pjvnyvgogh2as9o/internet-explorer11-2.png?dl=0
Widget – Cart: https://www.dropbox.com/s/pjvnyvgogh2as9o/internet-explorer11-2.png?dl=0
Any idea how to fix that?
Thank you.
Hi,
We have escalated the issue to our developers and will get back to you once they take a closer look. It usually takes up to 24 hours for them to respond.
Kind regards,
BoldThemes team
Hi,
Thanks again for heads up – please update the Bold Builder once the update becomes available. The corrected css should come with it. We will publish the update today.
Kind regards,
BoldThemes team
Hi,
Thank you for your fast answers. Really appreciate it!!
Can you send me the CSS before the update?
Thank you.
Hi,
Please download the style.css file from: http://bold-themes.com/local/style.zip and overwrite it in the theme’s root. Also please add the following statements to Additional CSS panel of Appearance > Customize:
.bt_bb_icon {
max-width: 100% !important;
}
It should do the trick. You can remove the statement once the BB update is released. The changes to theme css will be included in next theme update.
Kind regards,
BoldThemes team
It didn’t work for the cart in the sidebar. I refreshed 10 times and nothing.
But the footer is okay.
Damn, I pasted the wrong image for the cart widget in my first my message. SORRY!!!
This is what I mean about the cart widget: https://www.dropbox.com/s/5clzvdu1qd5bwrz/internet-explorer11.png?dl=0
Hi,
We will escalate the issue again to our developers.
Kind regards,
BoldThemes team
Hi,
We have uploaded style.css again – http://bold-themes.com/local/style.zip please download it, unpack it, replace the existing one in theme’s root folder and let us know if this fixes the problem with the cart.
Thanks in advance.
Kind regards,
BoldThemes team
Peace & Greetings! I have downloaded your theme for my client and she is excited to get started with her coaching site, but for some reason I’m not seeing a child theme zip file for in the document folder. Can you please direct me to the solution?
Hi,
If you download the file named All files and documentation from the downloads section of your ThemeForest profile, you should be able to find the celeste-child folder with all accompanying files in that zip archive. The rest of the setup goes as explained in the documentation – http://documentation.bold-themes.com/celeste/theme-customization/ section Child Theme
Should you have any additional issues in the process, please feel free to leave a ticket at https://boldthemes.ticksy.com/ and our support team will be glad to assist you. Thanks in advance.
Kind regards,
BoldThemes team
Hi, I have a few mistakes while installing such as: Notice: Trying to get property of non-object in /home/sm-glass/anna-coach.ru/docs/wp-includes/nav-menu.php on line 727
Notice: Trying to get property of non-object in /home/sm-glass/anna-coach.ru/docs/wp-includes/nav-menu.php on line 731 what should I do with it?
and also
Warning: Division by zero in /docs/wp-content/themes/celeste/framework/boldthemes_functions.php on line 339
Hi,
This indicates that the demo has menu items related to WooCommerce such as cart, profile and similar. You did not have WooCommerce activated prior to importing the demo. Once you deleted these WooCommerce related menu items, the issue should be resolved.
Kind regards,
BoldThemes team
Hi, the problem is still here
Hi,
In that case we need to take a closer look. Please submit a private ticket at boldthemes.ticksy.com and leave site url and wp-admin credentials and our support team will try to pinpoint the issue.
Kind regards,
BoldThemes team
Hey support, just installed the parent theme and got this following error: “Notice: Use of undefined constant REQUEST_URI – assumed ‘REQUEST_URI’ in ../wp-content/themes/celeste/functions.php on line 73”
Please kindly advise a possible solution.
Thanks
Pls disregard this report. I found the syntax error in the function.php file line 73 Instead of ‘REQUEST_URI’ with single quotation mark which is the standard method and what you should be using, you had written REQUEST_URI without the quotation mark which is syntatically incorrect. I guess an oversight on your part.
Goodluck buddy!
Hi,
We have inspected our code and there is no reference to REQUEST_URI in our functions.php file. Can you please compare the version of functions.php on your server with the latest version published on ThemeForest?
Thanks in advance.
Kind regards,
BoldThemes team
Is there plugin for an event calender wich is supported by your theme style? the template is great and i want to buy it but i need a possibility to show events
Hi,
Thanks for reaching out. Unfortunately, currently we do not have support for event calendar plugin.
Kind regards,
BoldThemes team
Hello, it looks like I have the same problem that @desiqn is having.
Notice: Trying to get property of non-object in /home/sitenam1/public_html/adultrapeclinic/wp-includes/nav-menu.php on line 784
Notice: Trying to get property of non-object in /home/sitenam1/public_html/adultrapeclinic/wp-includes/nav-menu.php on line 780
Please let me know if you have a fix for this. I will email info@bold-themes.com as you asked the other party to do.
Hi,
The issue is related to the fact that the demo has menu items related to WooCommerce such as cart, profile and similar. You did not have WooCommerce activated prior to importing the demo. Once we have deleted these WooCommerce menu items, the issue was resolved.
Kind regards,
BoldThemes team
Hi, I have an error after installation in header: Notice: Trying to get property of non-object in /home/..../public_html/wp-includes/nav-menu.php on line 780 (wordpress 4.9.4) Solutions? Thanks
Hi,
We have escalated the issue to our developers and we will get back to you as soon as we get some additional info from them.
Kind regards,
BoldThemes team
I’m waiting. Thank you
Hi,
We were not able to recreate the issue on our development server. Can you please send us wp-admin and ftp credentials of your site so we can take a closer look at what is going on. This is the first time this kind of issue is reported.
Please send them to info@bold-themes.com
Thanks in advance.
Kind regards,
BoldThemes team
Hi,
The issue is related to the fact that the demo has menu items related to WooCommerce such as cart, profile and similar. You did not have WooCommerce activated prior to importing the demo. Once we have deleted these WooCommerce menu items, the issue was resolved.
Please remove all Shop related menu items from primary menu.
Kind regards,
BoldThemes team
thanks
Are you guys still having server issues? The Preview Theme is still not loading.
Hi,
The demo seems to be working fine. If you are getting 403 – forbidden message, please send us your ip to info@bold-themes.com so we can check if it has been added to our firewall’s black list.
Thanks in advance.
Kind regards,
BoldThemes team
Import is not completing, 95.1& Error Not Allowed
Hi,
Can you please leave a private ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and our support team will take a closer look at the issue?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, do you support boxed layout? Can you provide a demo, thanks!
Hi,
Yes, the theme supports boxed layout. Unfortunately, we do not have a demo available, but you can force it by adding ?page_width=boxed to any existing page url – for example:
http://celeste.bold-themes.com/main-demo/career-coaching/?page_width=boxed or http://celeste.bold-themes.com/main-demo/health-coaching/?page_width=boxedKeep in mind that the pages have been built with wide layout in mind, so the design might be a bit off, but you can get the idea what boxed page width looks like.
Kind regards,
BoldThemes team
Great sales and promotion of your product! Good luck and have a good day!
Thanks
Preview theme does not load
Hi,
Sorry for the inconvenience, we had some server issues. Everything should be fine now.
Kind regards,
BoldThemes team
Could not access demo. You don’t have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Hi,
Sorry for the inconvenience, we had some server issues. Everything should be fine now.
Kind regards,
BoldThemes team
Are you planning on making the PDF files available? Even if to purchase separately.
Hi,
Unfortunately not – it’s not that we do not want to distribute them, we simply don’t have them in usable form – the initial design was created on the basis of very rough mockups, and everything else was done directly within WordPress theme.
Kind regards,
BoldThemes team
is the site down
Hi,
Sorry for the inconvenience, we had some server issues. Everything should be fine now.
Kind regards,
BoldThemes team
Nice work, GLWS.
Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thank you!
Beautiful work. One of the best design here. Good luck!
Thanks a lot
Congratulations! Nice Work, GLWS
Thank you!
